Came here with my friend and we LOVED the store! So much cute jewelry, and they'll offer you wine as well while you shop. We ended up getting permanent bracelets and semi-permanent rings (along with some other jewelry they had in the shop). For the permanent jewelry, you get to look at what seemed like HUNDREDS of different chains, it was so hard to decide! I loved that the price was listed on each of the chains, so you know what to expect. For a ring made from the chains, it is 1/3 of the price listed. I thought this was such a reasonable price too! On top of it all- it was unexpectedly such a fun experience! I can so see this being a really fun activity for a bachelorette party, a birthday, even just a girl's day out after brunch. The people working were so fun and so knowledgeable, you'll feel like you're in good hands. It's been a few days and I already want to add to my bracelet stack.... Definitely come in and check it out if you are in the area! read more

Alexandra Marks - Permanent bracelet station - Jewelry Near Me - Chicago, Illinois

Forget tattoos, permanent jewelry is the best way to celebrate friendships. When one of our friends told us she was ~temporarily~ moving out of Chicago, we wanted to do something special. She came up with the idea we should get permanent jewelry! So off to Alexandra Marks we went. You can choose between permanent bracelets or anklets and there are so many different chains to choose from and you can even add on fun charms. We all selected a gold tone metal chain and opted for anklets since they seemed more durable. Hot tip: Ask for your anklet to be looser so that it's not as tight and is less prone to breaking! We got champagne to sip on and it was such a fun experience throughout. They also let us know if our jewelry does fall off or needs to be cut off, the store will fuse it back together as long as you call/make an appointment and bring it back to them to fix. Highly rec coming here for your next girls night! read more

Alexandra Marks - Jewelry Near Me - Chicago, Illinois

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I researched permanent jewelry options and made an appointment. I wanted an anklet (note: anklets cost twice as bracelets). This store has a good selection (approximately 50-80 options). Instead of permanent, they offered the option of a clasp. The service was top quality and I would recommend this store. read more

Alexandra Marks - Jewelry Near Me - Chicago, Illinois

Cute little jewelry store in a funky part of Chicago. We went for permanent jewelry and we're pleased with their selection. They had a lot of staff on-site. Imo about two or three more than necessary, but the service was super fast! And they were all very nice and helpful. We chose two bracelets and had them soddened on, which again was a fast process. They explained how to care for them and what to expect as they wear and we were on our way. It also looked like they had a decent selection of regular jewelry, nothing crazy fancy but several pretty pieces. read more

Permanent jewelry is on the rise now! This is my second bracelet and I wanted to try out a local place. This place was run by all women and they were so friendly and kind with the best energy. They have such a wide collection of different styles you can choose from. Everything was organized and so clean! I would definitely come again to get more jewelry. I highly recommend!!! read more

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I got a tennis style anklet put on was a bit pricey but I loved it so I got it anyway. it came off not even 2 hours after I got it done . I was traveling so I couldn't go back and look for it. Service was excellent and I was compensated for the inconvenience but I'm so hurt about it. read more

a friend and i came in to get permanent bracelets and had the most amazing experience. we were lucky enough to meet Candy, Lis, Kendall, Jazmine, and Ornella and I cannot say enough nice things about the staff, the location and the products themselves. everyone was kind and fun and so eager to help and all the jewelry is beautiful and great quality. if you're considering going definitely do. you won't regret it. read more

So cute- despite me coming in near closing, everyone had a great attitude about assisting me and was kind and patient. Love my bracelet!

sad service experience. bracelet has sentimental value however the woman in charge made my return for repair a miserable experience. went in to repair a broken semi perm bracelet that I had for approx 2 years w no issues. Lead woman debated me for 15 min on when I came in to originally purchase. not sure why. She was very aggressive. once she allowed the lovely team to repair it I was out the door. unfortunately they didnt secure it properly so I was back the next day. The same women apparently in charge lectured me again immediately pointing blame at me saying she needs to take responsibility but so do I ??? Why does this matter?? I didn't even blame them I just said unfortunately didn't work can we try again. I explained that they didn't solder it yesterday perhaps that's the problem and she continued to lecture me on their equipment. Why I'm not sure. Maybe she just has to be right or boss people around. Finally the nice women who did the soldering / fitting was kind, fixed the bracelet and apologized for how I was treated. debating customers to prove your right is off putting and unnecessary read more

Love this place! Heard about it through Instagram. I got a bracelet. They are so friendly and took us in. You can make appointment but walk in is an option too. Would come back again! read more

cheap! fell off after a few hours and they wanted to make me wait 30 mins to get it redone and would not let me just get a refund. horrible customer service $70 down the drain read more

Alexandra Marks - broken bracelet - Jewelry Near Me - Chicago, Illinois

Such an amazing experience from the phone call with Candy to meeting the ladies and helping us through everything will definitely come back and get more jewelry and permanent bracelets. They all made you feel so welcomed. My daughter and I loved the experience! read more

Made an appointment and visited with my BFF for matching bracelets as we share a birthday! Very friendly helpful service, tons of choices at all parts of the price spectrum. Def will go again. read more

Loved our experience at Alexandra Marks! The photo below our bracelets when we went to grab a drink afterwords. You need to make an appointment and then you pick out the bracelet, pay, and get it zapped on. The whole process takes about 15-20 min and while you wait you are offered wine which is wonderful! Plenty of options to pick from silver to gold and a variety of price ranges. I want to come back soon to get another permanent bracelet to layer. read more

Alexandra Marks - bracelets - Jewelry Near Me - Chicago, Illinois

Three of us went in on a Friday evening and each bought 1 permanent bracelet. Firstly - they get you with their pricing. They show you a section of gold plated where the starting price is supposed to be $40. In theory it is but there is maybe 1 $40 item on this section and majority are between $60-90. We select 3 items from this section all $68-72. My bracelet was a gold plated chain. Not even 24 hours later, we are shopping in the same area and the bracelet breaks off when I go to show it to a friend. Don't even tough it and it just snaps off. We were in the area, I live out of town, so we decide to go have them fix it straight away. We arrive and express the disappointment that not even a day ago we got these and it already broke. We weren't met with a ton of sympathy which makes me feel like it's somewhat expected. They told me my options were to wait around for an opening to have them fix it. The place was packed, which I understand. But the point that we were making is we shouldn't have had to come back at all. The manager refused to have someone take 2 seconds to fix the bracelet and advised also that I would not get a refund as the receipt stated that "once on your wrist, no refunds". I understand the principle but the reality of it is, it's cheap product, the chains are literally cut off of spools, likely huge markup, and very very poor experience. Don't recommend, waste of money, and they clearly won't stand by their product. To repair would've taken 2 seconds and the point was we shouldn't have had to go back to begin with. To make us wait for "however long" seemed a bit ridiculous. read more

What a wonderful new find in the Wicker Park neighborhood! My partner and I were walking around the Do Division Festival and stumbled across this new jewelry stop. We were so impressed! Three things stand out about this fine new establishment. First, this Alexandra Marks store has all of your jewelry needs from high-end jewelry for your momentous moments to affordable bling for your everyday experiences! Second, the store is beautiful, chic, and comfortable. You can spend lots of quality time shopping through the high quality selection while remaining comfortable and relaxed! Third, the staff are outstanding! They are incredibly friendly and helpful, while also giving you plenty of space to be yourself and shop! What more could you want! Finally, we really loved the rainbow jewelry you can find for this pride month! Need some pride bling? Or bling in general? Get yourself to Alexandra Marks and check it out! read more

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I like the concept of this place I got three bracelets about a month ago, and one has already fallen off twice in the past month. One only lasted 4 days. It's nice because they will just put it on again if you have the bracelet but it's a pain to keep going there and then not know if it will stay on. Maybe not the best quality of jewelry. The little heart bracelet is the one that doesn't seem to stay on. read more

I do not recommend getting a bracelet here under any circumstances. I got a $300+ bracelet with a $75 charm for it to fall off a month and a half later. When I came back to ask for a replacement charm, the incompetent and rude manager told me that it was not their fault that it fell off and that I could have $20 off another charm that would likely fall off in another month. The quality is bad and not worth the money. Go somewhere else if you want to have a better product and customer service. read more

Alexandra Marks - Jewelry Near Me - Chicago, Illinois

I got a permanent bracelet here in April and it broke 4 months later. I went in to get it replaced and they would only give me a 25% discount on a new one. Why would I pay another $200 for a bracelet that is going to break again in 4 months? Bad customer service & clearly overpriced for horrible quality. read more

Scheduled a visit for permanent bracelets with a friend for the same day. Service was friendly, prompt and quick! Great selection of jewelry with a range of prices. read more

Alexandra Marks - 14k white gold - Jewelry Near Me - Chicago, Illinois

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Love this place so much! My daughter and I got permanent bracelets and the staff and selection are fantastic! They have great jewelry that is unique and beautiful. read more

I have been here twice now for permanent bracelets, once for a girls day and once with the boyfriend. Both times great experiences. Lots of options to choose from for a fair price, it's quick and easy and the free glass of wine is a nice touch! I've had my first bracelet for 8 months, no sign of it falling off anytime soon. I had to come back to fix my second bracelet, I wanted it tighter and on my other wrist, I was helped immediately on the house. Every employee here is so nice to work with!!! Will definitely be back for more read more

The permanent bracket was perfect - and the consultants sized our group perfectly. Overall such a great experience. I did notice that all other customers in the store received a complimentary glass of champagne and not sure why we were ignored. My suggestion for the future is to offer all paying customers a complimentary glass and not just select customers. read more

My daughter and I had an amazing experience at Alexandra Marks today! The girls were so sweet and had us laughing the whole time! Next time we come to the city we will be back! read more

Super fun place and really cute jewelry...although it's supposed to be an experience and everyone there was kind of in an off mood...felt like they wanted us in and out with no pleasantries read more

I'm giving a one star review for the quality of the metal used in a forever bracelet I purchased in February (not even a year ago). I purchased a sterling silver bracelet and a gold filled bracelet. I went on vacation and was in the water, like it's expected when you have the bracelet soldered to your wrist. Within 2 days the sterling silver bracelet, which was a much bigger expense than the gold filled one, turned an awful grey/black color, like what you would expect with a piece of cheap jewelry. I wear several pieces of jewelry all the time, such as a Cartier White Gold Love bracelet, several 14k gold bracelets and a sterling silver Tiffany Bracelet, all in which look perfect! I called and spoke to the manager, who told me to try to wipe it with a sterling silver cleaner cloth, which I already did, and then told me there is nothing she can do for me. In their defense, the gold filled bracelet held up perfectly. I do not recommend buying any sterling sliver from this store, you'll end up with an unwearable piece of cheap jewelry. It's not worth your money! read more

A beautiful neighborhood jewelry boutique! Their pieces are unique and beautiful. Price points range from the lower end to much higher with their diamond and gold pieces. Statement earrings galore! As well as stackable rings, bracelets and necklaces. All of the pieces are super on trend and everybody from your daughter to your grandma can find something that fits their personal style. The store itself is absolutely gorgeous & the ladies that work their are incredibly knowledgeable about the product. I love all of my pieces from the store! read more

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I went in for a gift and the sales person was really helpful. I had an idea of what I wanted and they were able to offer me a few options for the type of jewelry I was looking for. Got a great opal necklace for my fiancé and will be back in the future for sure. Thanks! read more

Some friends and I had been talking about getting permanent bracelets for years, and we were finally all going to be in Chicago together so I booked two appointments to accommodate for all 5 of us. Our appointment was at 4:40pm, but we didn't realize how bad traffic would be from the airport so I gave them a ring at 4:15 and the lady I spoke to was extremely understanding and sweet and just told us to be there by 6 so we could have the full experience. Then at 5:06 I got a call from a different women being pretty passive aggressive and basically telling me there was no record of me talking with someone. At this point we didn't even want to go anymore, but they already had my credit card. The women was telling me it didn't take as long to get from our hotel to her shop, which according to maps with current traffic it did. She was overall being very sassy and rubbed us the wrong way, but we got there probably around 5:40 and she apologized but acted very annoyed and fake. It took a little under an hour to pick out and weld 6 bracelets. She gave us wine, which was nice. The chains were different shades of gold, causing them not to match if you get multiple. they have a huge selection of jewelry, most of it has rhinestones, not much simple pieces. One thing I will say, is everybody's bracelet is still intact, knock on wood. I coincidentally had a friend visit the shop a couple days after me, and she said she did not have a very pleasant experience either. read more

I love this place. I get all of my girlfriends bday gifts here and they are always a hit. Also, all of the jewelry is plated - I've never had an issue with it turning. I have had issues with the stones (one item) but I avoid them usually anyway. The ladies there are alway SO sweet, and they are very helpful pulling items when the right size isn't on display. You won't be disappointed. read more

So glad to have found this place! I'm loving the new neighborhood jewelry boutique and their fabulous pieces. They have something for every occasion, from cute fashion pieces, to delicate and versatile pieces to wear everyday, to show-stopping pieces for any upcoming occasions you may have (think parties, galas, weddings etc.)! Not only is the jewelry lovely, but the store itself is a pleasure to be in. The surroundings are beautiful and ladies who work here are delightfully friendly and helpful. This is the perfect spot to drop in whether you're shopping for yourself or looking for a gift! read more

Extensive collection of chains to choose from when getting permanent jewelry. Staff is efficient, courteous and professional, though not particularly friendly/excited to be there. Overall, very satisfied by my jewelry, though! read more

Alexandra Marks saved me! I needed to find something for my wife for our 5 year wedding anniversary after my original gift didn't make it in time. I was so glad that I found them and stopped in because they have a huge selection and were able to help me find the perfect replacement gift. The best part was that everyone there was awesome and they worked within my price range to help me find a pair of diamond earrings that she ended up liking more than the original! Now I've got my go-to gift spot for birthdays and anniversaries. read more

Stopped here for a last minute birthday gift and the selection was incredible. I needed two items at different price points and there were multiple earrings, necklaces and bracelets to consider. There were classic items, trend pieces and higher end inspired styles. Extremely helpful, can't wait to go back to shop for myself! read more

I was highly disappointed by my experience with this establishment. Decided to get permanent jewelry with my daughter on Mother's Day as she's going off to college this year. We were talked out of getting 14k gold anklets which I'm glad about as I had my anklet on for less than 2 hours and I'm walking around and feel something in my shoe. It's the anklet and I'm livid; I call they have a nonchalant attitude telling me I can just come back and they can fix it. Didn't ask my name or anything which I realized once we got off the phone further upsetting me. I called back and asked to speak with a manager and she stated that she would tell the bonders to make sure of whatever; took my name and said I could come back at any time. Coming back for me is not as simple as they made it out to be. It was highly disappointing that this happened and the response from the staff made it worse. We were told if jewelry was lost there's nothing they could do and I can't help but ask what if my jewelry fell off elsewhere and not in my shoe. I will attempt to carve time out of my schedule next week to get the jewelry reapplied as I didn't pay for it to sit in my purse but this is not a place I would recommend. read more

This business is amazing!! They have beautiful jewelry and permanent jewelry all at a pretty affordable cost! Ali and Cam that were working with us today we're so kind and super helpful! My friends and I will most definitely be returning soon! read more

Wonderful and Friendly service! Ali was so helpful with helping me pick out the perfect necklace and earrings for my recital dress. Alexandra Marks will now be my go to place for jewellery read more

Great new store on Division. The staff are very helpful in finding you the right gift for the occasion. I was clueless to know what are the hot trends in jewelry and what are the right prices to spend on a gift. Much easier to visit this store than to shop online for jewelry. What you see is what you get! Good prices and helpful staff. Perfect combo for buying a gift. Will definitely return. read more

LOVE LOVE LOVE!!! Been waiting for it to open and was so glad to see the wait was worth it. Walked by to go to the Lifeway Kefir store for a smoothie and saw that the store was officially opened. Stopped in for a gift for a friends birthday and honestly just fell in love with all the pieces. Prices were spot on to my budget, honestly for anyone's budget. Great pieces at all price points and trendy and classic at the same time. Came back the following week for another gift and kept eyeing the nail cuff bracelet. Finally after buying three separate gifts for bdays and graduation, bought myself the silver nail cuff --- and have received so many compliments on the gifts I have bought and my cuff bracelet. This is my go to place for fun, trendy, classic and budget friendly jewelry. So glad they are in the neighborhood read more