We just ordered rugs from Carpet Mill Outlet on Military Road in Niagara Falls. The people were so…read moregreat and very helpful. The place was very clean. They called us when the rugs came in and we love them. We already told our friends where we got our rugs . Russ and I will be going back to them to get rugs for our dining room very soon. Also the prices would be very hard to beat. Thank You Connie

We have used them twice in the past 2 years. John was very helpful and professional. They were…read morefast and efficient.

My husband and I did our research prior to selecting a provider for new carpets. We got quotes from…read moreand looked at product from many businesses and felt Kenny Carpets was the right fit for us for many reasons: - the price was reasonable and in our budget - they could deliver/install the carpets in a few weeks (another company had a month wait) - the staff were all extremely attentive and helpful We worked Conner who was immediately very friendly and helped us decide on the right carpeting for our needs. He didn't try to push us in any particular direction but listened to what we wanted and made suggestions. He also gave us the heads up for an upcoming sale so we could make sure we got a good price. One the day of install the team worked quickly and did a thorough job cleaning up afterwards so we didn't have to worry about any mess. My husband and I are beyond happy with our new carpets and cannot thank Connor and the entire team at Kenny Carpets enough for making the experience quick and easy.

Still refusing to fix there installation errors. We're done…read morebeing ignored and will just pass the word buyer beware

Excellent experience with Stella and her installation team for our Napoleon NG BBQ. While the BBQ…read morewas later than first outlined, Stella kept me up to speed with our spot in the production cycle. Happy to recommend Stella's for any BBQ related purchases. George and Barb in Vineland ON

Booked an appt with Stella about our fireplace not igniting. The tech came in and professionally…read morerepaired the unit in a timely manner. Very nice dealing with these folks. Highly recommend. :) 5 STARS

We had J&L Flooring handle several projects in our home over the years, including flooring for our…read moreliving room, hallway, upstairs bathroom, and downstairs bathroom. They also supplied the subway tile for both bathrooms. The service was fantastic from start to finish. There was one small issue where some mortar from the tile work had been left in the backyard, and when I mentioned it to Jack, he had someone over right away to take care of it. It was cleaned up quickly with no hassle, which I really appreciated. It has now been about 6 or 7 years, and everything still looks great. The vinyl wood-look flooring upstairs has held up beautifully, even with pets running around and their scratchy little claws, and the tile still looks fantastic as well. I'm really happy with both the quality of the products and the level of service we received. I would absolutely recommend J&L Flooring to anyone looking for reliable work and flooring that lasts.

J &L Flooring was Impossible to deal with, very poor customer service. Jody , the sales rep ,…read morewas interested in only giving me her suggestions without respect for hearing mine. it was clear that she was unwilling to listen . I would not recommend them . In my opinion it is the worse customer service that I have ever encountered.. Here is a chronology of events. A little long but necessary to explain the chain of events. Several wks ago I requested J&L to provide an estimate for installation of hardwood floor to my bedroom and stairs. Jack came out . At that juncture, I requested two separate estimates as I was not certain that I could do both projects immediately. The total cost for both was approximately $11,500. I got a second estimate for the bedroom that came in $515 less than their estimate. So, i requested ,and Jody agreed , to reduce their estimate by $600 with the understanding that both projects would be completed together. I was concerned and needed assurance that the installer would install the floor in alignment to my existing floor. Jody informed me that she could not guarantee that as the hardwood distributor was now using laser and the plank could be off by 1/8 of an inch. I suggested that she call the distributor and ask them to send a sample to see what the width would be. She informed that I would have to order a box. That made no sense and I told her so. Then I inquired whether the installer could come by and offer his opinion as to whether he could do the alignment. Jody's response was that I would need to sign the contract and they would order the material before the installer could come out. That made absolutely no sense. She then stated that she would talk to the installer and get back to me. Shortly thereafter she emailed me and requested some photos to show the installer and she promised to get back to me. Four days later I had not heard from her so I emailed her. She then informed that she believed the installer could do the floor in alignment but no assurance that the alignment would be perfect. However, for $150 the installer could come out to my house and render his opinion.. I then suggested what I believed was. ' a perfect solution'. Do the stairs first. In that way, we would have a sample of the hardwood and the installer would give his opinion re.the other floor then. She immediately became defensive stating that the amount we agreed on was conditional upon both projects to be completed simultaneously and that she would have to talk to Jack. I was prepared to pay the original estimated amount for the stairs as there was only a $100 deduction offered .Later that day I received an e mail informing me that they no longer wished to proceed with the project. Ostensibly, their perception and interpretation of my questions was that I was a difficult client. Not so. I merely asked questions that any customer would ask prior to committing to a project that cost $11,500. Their attitude throughout was ' we are the experts and the customer's opinion is irrelevant ".

We requested Niagara Floor Refinishing to sand and match 4 different floor finishes on the ground…read morefloor of our home. They came twice to check and provided samples (actually sanded sections and provided 7 different finishes to choose from)...the communication and customer service from start to finish was excellent...and the end result outstanding. Thank you so much George and Tony...so happy we picked you!

We had a good experience with Niagara Moving and Storage. Mike, Jamie, and Trevor are the best…read more They are professionals, careful with the furniture, and do their best not to scratch the walls and stairs while moving. We don't have negatives to say, but all are positive. The price is also reasonable. Alfred and Marilou

Save your things and hire another company!!!! They are crooks!!!! We hired Niagara Moving & Storage…read moreto store our entire household for six months. Paid a lot per month ($153.00) for climate-controlled storage. When they delivered our once beautiful furniture , mattresses, pictures, etc. they were full of mold, leakage, and mouse droppings!! The mold was so bad that there was no possible way we could salvage our household!! And I am allergic to mold. So, we were forced to have everything taken to the dump!! On top of it all, the crystal tumblers from an inherited set were stolen. Our huge mistake after trusting their sales pitch was we did not take out insurance!!! Bob, the owner of the company came by to see what we had lost and he promised to send us a cheque. It never arrived. Crooked, crooked, crooked!!!

If i could give it a zero i would. We stated what we wanted…read moreshe did not listen. Day of delivery the closet was shortened by 3inch. She then stated that oh " i decided due to the closet" you decided for a customer who is spending the money? Call rebook, the day off call to remind me of "monday app" when we booked for the Friday, take time off unpaid to be told sorry we cannot. The sales person washes her hands once she takes your money. Over priced cheap product. They act they are giving you 40% and 15% off , tiny closet for over $1400. Then tells me" oh lucky i did not charge you the $250 for condo installations . lol.. beware! Had to beg for a refund since we lost 4 hours of work paid for them. Took over a week to refund $150 when i asked they only did it today from over a week ago. Prob not even refunding me either.

Thanks to Closet By Design, I have more space in my front closet and two bedrooms. Everything was…read moredone in a professional capacity from the time I called for an appointment, installation and clean up afterwards. Thanks for helping to create more space in my small condo.

I had rugs put into my house in my living room…read more and television room three years ago. They also installed tile in my bathroom. Excellent work. I will always use them again in the future. The rugs and tiles have also held up very well to this day.

Paul- very rude! Since I did not buy the flooring from them he would not answer any questions I had…read moreand proceeded to hang up on me. Would never do business with this type of low life person. Simple courtesy goes along way.