There is no way to call and talk to a human before you visit. I have arrived in the past only to…read morewait for a long time and discover they didn't have my order. It would be nice if you could call ahead to find this out.

When I need blood work, I use this Quest Diagnostics location, as it is small and not too many…read morepeople use it and I can get in and out in a jiffy. Located in the Salem Professional Center building, this lab only has 1 staff who is very friendly and keep things moving along. They close 12-1 for lunch so just keep that in mind.

Most of their phlebotomists are unprofessional. I've been to different quest labs and this one…read moreprovided a disappointing experience. There were a couple of complaints in the waiting room. They didn't seem to be following any particular order in attending to patients and 2 complained they'd been there for almost an hour after checking in. The staff need training in basic etiquette based on how they responded to polite inquiries into why they were passed over. They need retraining on basic etiquette but it would be easier to replace them alongside their rude manners. Quest Labs you have a reputation to maintain.

This quest does not mention anywhere on their website that the drug screen hours (9am-2pm) are…read moredifferent than the normal hours. I showed up at 2:05 thinking it was open until 3:30 and found out the hard way because they are too lazy to put that info anywhere other than their front door after you arrive there

Thier appointment system is worthless. You make an appointment ans still have to wait around 20 min…read morein a fully empty location after your schedule time.

Had an appointment forbloodwork. Was taken on time. The phlebotomist was very friendly. Did an…read moreexcellent job on the blood draw. Didn't feel a thing. Very upbeat & friendly

A Veterans outpatient clinic that provides primary care and specialty health services, including…read moremental health services, laboratory services, and more. This is a great location compared to its previous with plenty of parking and a large waiting room. Only major negative to this clinic is the wait time for appointments. I always have a first appointment at 8 AM and I always have to wait. I can be the only person in the waiting room, and have to wait 20-30 minutes for lab work or to see the doctor. I don't understand why the hold up if I am the only one in the office waiting area. There are not enough doctors here permanently as they rotate every couple years or they are only here a couple days a week and it is hard to schedule regularly. But where else can you get a fast appointment with a primary care physician outside? At least here you can call and schedule and then plan to see a doctor sooner than outside VA healthcare. This clinic is affiliated with the Bedford VA Hospital so you can't be a patient in Manchester VA. The two systems don't match which is dumb. This location would be very convenient if yes. When you do get in after waiting, the nurses are awesome. They are very helpful and are able to answer any questions. That is the same with the doctors. So the medical staff for this clinic are amazing. I have yet to have any medical staff issues at any VA facility. I might run into someone on admin staff from time to time who might not be helpful, but in my experience, it is a rare occasion. Back to this clinic - medical staff are awesome. If getting labs, the nurses are always helpful and educational. They know medicine quite well and it's amazing how well. Overall, great clinic that I recommend to any veteran.

The only trouble i had here is the receptionist on 3 different ocations i was there first then i…read morewaited 3 people came in for blood work they call the 3 times when almost in the lab she said the other guy was first at the third time i had enough i ask why they got ready of the sign in sheet which they used before you sign in as you coming which i told you can keep 3 people appointments in sequence and the other time i was there second to this other spanish guy which was upset becuse he was there for a while then 5 5 people came and left and i still there then i complain told her you have problem with certain people you should not work here the then another time same thin ignore me againg i dont want to go back there againg i will find not so ignorant place by the way the receptionist is spanish and i am too

AccuStar Labs manufactures and processes test kits that homeowners and professionals use to measure…read moreradon levels in air and water. Three years ago, a professional inspector for my house used a different laboratory to measure the radon levels in my basement. That level was 3.3 pCi/L (picocuries per liter of air), which is below the Environmental Protection Agency's action level of 4.0 but can still increase people's risk of developing lung cancer. That lab recommended that I retest the radon levels in my house in 2-3 years and that I "consider" installing a radon mitigation system. This year was three years later. I have not yet installed a radon mitigation system, but I found AccuStar Lab's radon test online. The test is sold through AccuStar's website as well as through other retailers. I purchased my test through Home Depot. To perform the test, I placed two open canisters 4 inches apart, 2 feet away from the floor or ceiling, and 3 feet away from doors, walls, and windows. I left the canisters there for 72 hours (48-96 hours is acceptable) in Closed Building Conditions (no open windows or doors except for normal entering and exiting). After the 72 hours had passed, I put lids and special tape on the canisters, and I filled out a data sheet with information about the location, time, and conditions. The test kit had come with a box and a no-postage-necessary First-Class USPS label, but the instructions advised against using this label! They said that the USPS often experiences delays that can invalidate the test. They instead recommended using UPS or FedEx. Well, I decided to print a Priority Mail label from the USPS website, and my package arrived at AccuStar Labs in just under 2 days. Two days later, the laboratory emailed me the result of my radon test. The result was 3.0 pCi/L. The laboratory recommended that I retest my house in two years to ensure that my radon levels are still under the EPA's action level. In two years, I will be happy to purchase another AccuStar radon test.

I believe it's a scam. You buy the kit, send it in using the prepaid first class box/postage…read moreprovided. Needs to be processed within a certain timeframe...apparently it took my kit 21 days to be received and processed & therefore there are no results as it say too long. Spent $15 for nothing. Many radon companies will provide the test for you for free - they get their money only if the results fail & you choose them to remedy the situation. Save your money

The front line technicians are OK. They could be friendlier but they're not rude, although the…read moresign-in process is an impersonal touch screen with a long wait and no people around to ask questions. Their billing is overly aggressive and you never know what anything is going to cost until after the work is done. You could wallpaper your house with the multiple bills they send, and the phone calls start pretty much one second after the due date. I put their bills at the bottom of the pile and wait until the last possible second to pay after about the 3rd voice message, just as an act of defiance because they are so annoying. Eventually, you do have to pay because they've turned their poor phlebotomists into bill collectors; who can't draw your blood until your $30.00 past due is current, even though they probably overcharged to begin with and already got $150.00 from your insurance company.Just another greedy company that is typical of everything that is wrong with our broken health care system.

From the owner: Quest Diagnostics empowers people to take action to improve health outcomes. The company was…read morefounded in April 1967 as Metropolitan Pathology Laboratory, Inc. Corning Glass Works acquired the company in 1982 and later spun it off as a publicly traded company under the name Quest Diagnostics, at the beginning of 1997. Quest has developed countless innovative diagnostic information services, with several firsts for clinical laboratory tests in areas such as women's health, genetics, infectious diseases and cancer. Today, Quest provides thousands of laboratory services, from genetic tests to predict cancer risk to biological tests for diabetes and heart disease, to empower people to take action to improve health outcomes. One in three American adults and one in two physicians and hospitals use the company's services each year, and our 45,000 employees understand that, in the right hands and with the right context, our diagnostic insights can inspire actions that transform lives.

Went to Quest today and had Jamie Paolini as my phlebotomist. She was so caring, patient, and was…read moreable to get the blood draw on the first try! She is A+++++

From the owner: The Quest Diagnostics difference. Bringing together quality, speed, and technology to power…read moreadvanced, affordable diagnostics for all. No trade-offs required.

I made my appointment online with labcorp and received a confirmation email with date and time. I…read moreshowed up and office hours taped to front door show they are not in on that day. what a waste of time. I do not recommend scheduling online. maybe if you call in person might be different story but this is beyond frustrating as I have to start from square on e to get an appointment again.

The man who checked me in and performed the lab work was very friendly. Made me feel comfortableread more

ARA goes above and beyond to make sure their customers are satisfied. I can't recommend them…read moreenough!

absolute rescources,professional courteous ,superb customer service and quality .we highly…read morerecommend them.jason best customer service and educational. he tolerated our numerous emails and calls from our concerns mold situation.we are physicians scientists but when your home(just bought) causes you asthma attacks,allergies ,fatigue,mentation problerms and even rescue animals had symptoms. .

I started using Bradford Towing for repairs recently and they do a Great job and are reasonably…read morepriced. They even strapped together my front end that had recently been damaged. No charge! If you are sick of getting taken advantage of like I was with my former mechanic then give them a try. I am confident you will be pleasantly surprised. Brian

Highly recommend Bradford Towing and Auto Repair! My car broke down in the middle of rush hour…read moretraffic and they showed up quickly and got me out of there. The convenience of also being able to get it diagnosed and repaired right there was awesome. They were knowledgeable, honest and offered a great price and they got it done the same day. Melyssa was incredibly helpful and kept me updated the whole time. Will definitely be bringing my car back here.