Yes Alex was amazing, he made the car buying experience very easy. And I still have the car he sold…read moreme 9 years ago.

I cannot say enough about the owner, Alex. He defies all stereo-types of "used car dealers"…read more After visiting many places, I felt most comfortable working with him. If the car you want is not currently available on his lot, he works to get you exactly what you're looking for in a timely manner and for the best price. He was easy to get in touch with, very friendly and honest. Buying a car is one of the largest purchases a person can make and it's so important to work with someone who understands that and keeps you informed during the process. Never for a second did I question his motives and believe I got a great price on a quality car. Once you visit this place and meet him, you'll completely understand what I mean! A great guy, really nice cars, and a local business I can really get behind. Love my new car, financing was easy and the price couldn't be beat!

The owner, Mr. Elan, is the friendliest auto repair person I know. He helped us out in an emergency…read moresituation- with a smile on his face. Thank you, Mr. Elan!

Super reliable place to get your car fixed/maintained! Been going here for years and always happy…read morewith the service. Definitely recommended for those who need service on their car!

My first positive review of a car dealership and I've bought a LOT of cars. I even have a dedicated…read moreemail just for car buying and my complete disdain for the process, prefixed "carbuyingsucks@....com.. I shopped for weeks to find 3 possible contenders to buy within the Tri-state area and when I began haggling I was having a difficult time with two of the contending dealers, but Alberto Carrera was not only flexible, he was a gentleman throughout. It didn't feel like buying a car. It felt more like buying an upscale home. Much different (pleasant) from that of the typical boiler room, high-pressure sales environment typical of a car lot. Alberto is a class-act who was very patient with me and did everything he could to earn my business and at the end of the day, he most certainly did. 5 star review as I offered and promised.

The 1-star was necessary to post this review - As a…read morefour-time Audi owner and repeat Audi Meadowlands customer, I am extremely disappointed with my recent experience. The sales experience was average at best. However, the handling of my out-of-state registration has been unacceptable. Throughout the process, I received inconsistent information, poor communication, and little accountability. In many cases, I only received important updates because I contacted the dealership myself. As a result of registration delays and administrative errors, I was unable to legally operate my newly purchased vehicle for 14 days and incurred additional expenses and significant inconvenience. I continued making payments on a vehicle that I could not drive through no fault of my own. What makes this experience particularly frustrating is that I have purchased four vehicles from Audi Meadowlands over the years and have remained a loyal customer despite living in different states. Unfortunately, the professionalism, communication, and customer service that once earned my loyalty were absent throughout this process. Customers should not be left without a usable vehicle because of avoidable registration issues, nor should they have to repeatedly chase down updates on their own purchase. This has been the worst automotive purchasing experience I have had and has seriously damaged my confidence in Audi Meadowlands. There is significant room for improvement, and I hope your team takes the necessary steps to address these shortcomings.

Leased a car from here recently. Very smooth transaction. Everyone was very welcoming, nice, and…read moreon their game. After having so many poor experiences with other dealers this was a breath of fresh air. Thanks to the whole team, Maria and Roman helped us in particular. Will return when this lease is up.

The sales person Maria Trantino is the most unprofessional and rude person I have ever came across…read more I was looking to purchase a new car. Like any other buyer I had questions and was looking for a good deal, which I shared from the start. Maria told me "Im wasting her time" after I said Im shopping around for the best deal. And then after finding out I went with another sales person because of a better deal, Maria told me that "going with another dealer is a slap on her face" and the cherry on top was these exact words from her "knowing this you did waste my time. Please don't ever reach out to me for a car ever again". Will NEVER deal with them again and will share this experience with everyone I know.

GOOD and HONEST. Best mechanic in brooklynread more

Took my Mini Cooper in yesterday to change the brakes, went to pick it up and saw one of the…read moremechanics smoking in my brand new car. So now my car smells like cigarettes! The "owner" test drove the car and said it was fine. I immediately asked him about the brake like that is still on, he said "you have to drive it and it will go away". Drove the car to Ikea and the car starts making this extremely loud howling, screeching noise. I went back to them and the "owner" tells me that it's probably the rotors or I didn't buy OEM brakes for the car. I said Jurid is specifically made for German cars. I said it's funny how all of a sudden now it's the car's fault. I told him that I have to press the brake pedal all the way down for the car to stop. My old brakes would stop on a dime. He said he can't do anything about that and I need to change the rotors. The mechanic that referred me checked the rotors and they are good for one more brake change so that's complete rubbish. So I asked him about the brake light on the dash and he had the nerve to tell me he doesn't have the computer to reset my car's computer. So my car still thinks I need to get the brakes changed as when I start it, it tells me. Which is why I changed the brakes in the first place!!!! How do you do half the work get paid, mess my damn car up and have the nerve to say you can't do anything about it. Clearly they have no idea how to fix German vehicles and now I'm scared to drive my car because the brakes don't work and the noise it's making is extremely annoying. So off the the BMW/Mini dealer I go. Horrible!!! Will be contacting the BBB.

My VW Passat Recently had service at Island Volkswagen dealership, i had to deal with Larry from…read moreService Department . They fixed my front assistant , they took care of recall. Larry is responsible, reliable and professional person. I highly valued his work.

I was at Island Volkswagen on Thursday with my husband and we were sooo very well taken care of! We…read morehad Danielle as a salesperson and she was amazing! She knew her job well and knew how to make us happy. We walked out with a new car and with an amazing deal! I will definitely recommend Danielle to anyone thinking of visiting Island Volkswagen!

Absolutely amazing experience... Sue took me for a test drive in a car I already wanted, Ralph went…read moreout of his way to get me the best price possible, while adding on a year of free maintenance and taking care of my first month. After having some issues with insurance companies, Sue helped me get the best rate possible. She spent over an hour calling companies and getting quotes. If you're interested in purchasing a Volkswagen of your own and live in the area, look no further. This is where you want to be!

I have leased with vw for over 20 yrs. I leased my first 25 Taos middle of last yr. It was really…read morenice loved the extras and color. Unfortunately, there was a major defect that was a health hazard so I started a buy back. The service dept Manager was really nice but was difficult for him to really go above and beyond. After months and months and phone calls and calls to the dealership and corporate. To be forgotten about. I got my measly buy back. I had all intentions to re-lease with vw in SI because I enjoy the cars and the dealership is on the island. I also thought " maybe the car i had was just a lemon". So when I started dealing with the Male sales manager for my re-lease of my buy back .I was surprised how he was so disgustingly aggressive, condescending, unprofessional and extremely disrespectful! He demanded I use all the money I receive for the new lease and he was counting every cent. Which I have the convo on recording. He was extremely difficult to deal with and I decided it just was not worth it. he didn't deserve my business. The day I was suppose to get my check and give back my loaner I ended up waking up to a flat tire. So I had to call road side. The gentleman came to switch the tire and he was puzzled how the tire deflated because there was nothing wrong with it. No screws, or holes or bend in the rim. I went to the dealership met with the service manager and he seemed angry and tense. He was upset I wasn't re-leasing with the dealership and also I got a flat. he told me I would have to pay For the tire then in the same sentence he told me I shouldn't worry about anything. I found this so grossly unprofessional and wanted out of this uncomfortable situation as quickly as possible. I left and went car shopping elsewhere. I'm so devastated how I was treated here. This is not a family run business. It's a corporation and emotions are not suppose to be involved in a professional business. I called today 5 months later bc I did end up with another vw and needed service. Thought maybe I would be able to stop by. Not only was I hung up twice. The manager in service picked up when my friend called and when we gave a different name. When I said it was me he told me I was at fault for a large gash in the loaner tire and I owe him 250 dollars. I have documentation stating otherwise that there was nothing wrong with the tire. he also told me he basically has a grudge and I wasn't welcome at his vw dealership in Staten Island ! If you are looking to buy a car I would really think twice on this dealership.

There's a reason this shop is busy- they provide excellent service at reasonable prices…read more Advice should be taken seriously! Lenny knows weak points characteristic to your car...