I didn't realize AAA had an auto repair spot until my neighbor told me and took me there to do…read morerepairs on my Subaru. They did a diagnostic test per my request and emailed me a detailed report, along with pictures of their findings. I ended up getting my wheel bearings replaced, along with a wheel alignment which took care of the main concern of a humming noise. My vehicle is 13 years old, and this was the first major issue I've had. The rest of the items weren't pressing and I will do them later as money permits me. I will definitely use them again. In fact, they are within a 2.5 walking distance from me. They offered me a ride to and fro, but with the weather being nice, I opted to walk. Lastly, the customer service was top notched, and the prices were lower than 2 other places I went to. Check them out. You won't be disappointed.

we had an amazing experience. I had no way to get there and they were able to lLyft me home and…read morelyft me back after the repair. Geoff and the other staff were amazing too. I will be coming back here for Future Services. They saved us money too. Thank you.

I had messed up my front bumper but it was fixed right away! Thank you to Julio for a quality job,…read morequick service, and great communication. Also, the price was not bad at all. I highly recommend JCR Performance!

Great service, even better price! Worked on our 2004 Mercury when none of the dealers would because…read moreof its age. They were super fast, knowledgeable and truly good people. I'd definitely recommend them!

We had been looking for a car for a couple of weeks and visited multiple dealerships. While in the…read moreprocess of making a car purchase at another dealership, I stopped to reach out to Elk Grove Chevrolet due to the professional Online response the night before and the next morning. I reached out to Robert Gala because the night before, when I inquired about a vehicle, he immediately provided great information and followed up professionally without being pushy. When we arrived at Elk Grove Chevrolet, Robert already had much of the deal structure and available options prepared for us to review. After the test drive and some negotiations, we were able to come to an agreement in less than an hour. Robert did an exceptional job throughout the entire process -- professional, prepared, transparent, and easy to work with. Kim Gruwell in finance was also outstanding. She made the finance process smooth, professional, and enjoyable, which quite honestly is not something you normally say about the dealership paperwork process. On top of that, the general manager personally greeted us, offered us nacks, and helped create a positive experience from start to finish. Overall, this was one of the best dealership experiences we've had. I would absolutely recommend Elk Grove Chevrolet and would gladly come back again in the future.

I visited Elk Grove Chevrolet on July 13, 2026, for an oil change and to diagnose a recurring…read more"Shift to Park" issue on my 2017 Chevrolet Volt with about 119,000 miles. This is a widely reported problem across several GM models. I was concerned it might be contributing to my battery repeatedly dying, since I had recently replaced the battery only for it to die again shortly afterward. My mother also recently had the same issue repaired on her newer Chevrolet Blazer. The dealership also diagnosed a failing EGR valve after the check-engine light came on. Thankfully, that repair was covered under California's TZEV emissions warranty. The Shift to Park repair was not. I was told Chevrolet requires replacement of the entire shifter assembly at a cost of about $500, even though the failed component may be only a small, inexpensive switch. I asked about warranties or customer-assistance options and was told there were none. I contacted GM Customer Care myself and explained the situation, my loyalty to the brand, and the financial difficulty of paying for the repair as a full-time college student. My late father worked as a Chevrolet service advisor for nearly 30 years, and my family has always owned GM vehicles. GM declined to help and told me any assistance would need to come from the dealership. My advisor then said the dealership could not help either, other than financing. Since I need a reliable car, I reluctantly authorized the repair. Because I had expected only an oil change, I planned to wait. Once I was told the repairs would take all day, transportation became an issue. The dealership normally provides Lyft or Uber rides only within 10 miles, and I live more than 20 miles away. After several hours and limited communication, they provided a rental. I appreciated that, and it was the best part of the experience. By 4:50 p.m., I still had no update, even though I was told the car should be finished that day and my advisor knew I lived more than 30 minutes away. I called and reached her. She said the technicians were finishing up and that she had about 20 minutes of paperwork left. I reminded her I still had to drive through rush-hour traffic and refill the rental. She said that was fine and that she would see me soon. When I arrived, my advisor was gone. Her office door was open, but she never returned. While waiting, I noticed customer paperwork containing personal information sitting openly on the desk in an unlocked office accessible directly from outside. That was concerning. The cashier had not been told I was coming, had no notes, and had to search for my paperwork. She could not explain the repairs but could collect my payment. I returned the rental, signed several documents, and left without ever speaking to my advisor again. There was no call, no handoff, and no explanation of the work performed. When I got to my car, I found a wadded-up plastic seat cover on the seat and a greasy paper floor mat still inside. I had to remove them myself and was left with greasy hands for the drive home. I also noticed the oil-change reminder sticker had a date several months in the past and a 3,000-mile interval. This is a Chevrolet Volt, not a conventional gasoline-only vehicle. Most of my driving is on battery power, and the oil-life monitor accounts for actual engine use. Between the incorrect date and mileage interval, I was left wondering whether the dealership understands its own vehicles. This was not my first poor experience here. During my previous oil change, I also raised the Shift to Park issue and was dismissively told that if they could not reproduce it, there was nothing they could do. I waited several days before writing this to make sure I was not reacting only out of anger. I am still extremely disappointed. My experience felt entirely transactional. Customer loyalty, communication, and basic attention to detail did not seem to matter. I will not be returning to this dealership, and after this experience, I do not plan to purchase another GM vehicle.

This was my first time having my car serviced at New Saigon Auto Collision, and I can't believe the…read moreamazing service I've received! The staff were super kind and knowledgeable, they made me reassured that I was going to be taken care of. They were empathetic as I was rear ended (not my fault), and gave me a discount from my deductible as I was a first time customer. I used Yelp to find them, and was fortunate they were only 5 mins away from me. I am super happy they were able to take me in so quickly, and provided me a detailed explanation of the process of getting my car repaired to working with my insurance. I dropped my car off last Monday and today, Wednesday, I was able to pick it up! I was amazed and they provided a really nice vacuum and wash clean for my car. It looks like a new vehicle! I appreciate their service so much, especially what I went through. Thank you so much, especially to Kevin and Dave!

I had some bumper damage I needed to get an estimate for, and was able to directly request it from…read moreNew Saigon through Yelp. They responded within the time frame posted (2 hours) and were able to fit me into their schedule the same day. Took my car to the shop and had them check it out, they got me my estimate and guided me through the process of contacting my claim adjuster, and what to expect in the upcoming weeks. They were very friendly and welcoming, provided me with a lot of information I didn't know beforehand, and were able to answer all the questions I had regarding the shop, my vehicle, and insurance. They kept in contact with me to ensure that they'll have the parts on-hand once I received my rental car and can start repairs asap. Dropped off my car on a Monday and it was ready to go by Friday! I had a fender liner replacement, bumper replacement + paint, and fog light installation. Anything extra that may be needed (such as ordering a new emblem), they contacted me. They were super easy to communicate with and were very professional. Once I picked up my car, they had me check everything to ensure it was all good. It was fun talking to everyone here. They have a lot of experience and knowledge in repairing and maintaining vehicles, specializing in JDM cars, too. While I was waiting, I saw people from local shops dropping by just to hang out for a bit, they made sure their clients understood the process and cleared up any confusion before they left, it felt very community oriented. Definitely left a huge impact on me because it's difficult to find a trusted business that won't take advantage of their clients.

I bring my car here (Chrysler and GMC) for full brake service, full A/C system maintenance, and…read moregeneral maintenance services. They do a fast, clean job at a reasonable price. Highly recommendable. Llevo mis autos para cualquier servicio, como frenos, sistema de A/C y servicios generales de mantenimiento. Hacen un trabajo rápido, limpio, y a un muy buen precio. Muy recomendable!

I highly recommend this auto shop. The quality and service is the best. Miguel is very friendly and…read moreknowledgeable.

I have been here a few times in the last few years. good service and workmanship. 1968 truck, not…read morea problem for them.

I've used Automotive Solutions a few times so far for my old Duramax and my current 6.7 CTD. I…read moreusually try to do most of my work, but sometimes life gets in the way. Every time, they have come through, done what I needed them to do, have been honest in their assessments, and were upfront about the cost, time to do the work, and everything else. Valerie is a pleasure to talk to, deal with, and just BS with. They're good folks over there and I truly appreciate having a reliable and trustworthy mechanic, especially a diesel mechanic, close by!

Had the camera for the accident avoidance system in my 2023 Tacoma leave for a better place. Lucky…read morefor me I found Auto Tech on the advice of Joe over at CarMax. These are some of the nicest people I have ever done business with, the ladies in the office are super nice and competent (with great memories). The first time I went there the mechanic couldn't duplicate the problem, so they said next time this thing goes in to warning, don't shut off the ignition and drive right here, I did that. When I got there they stopped what they were doing and ran an analysis on the camera and documented for Carmax. Seamlessly they squared the costs with Joe at Carmax, ordered the part and installed, they never missed a beat

I found this spot thru yelp. My car had some air conditioner issues which i brought it to get a…read morediagnostic done. This place has minimal parking in the front but was not an issue. I was greeted upon entering the office. Told them I had an appointment that morning at 9:30 am to drop off my car, the woman in the front checked their system, informed me of the diagnostic fee. Best to call or make an appointment online to drop off your car. The only reason I did not rate 5 star was because I wasn't notify that they were not able to check my car and would be left overnight. In which I had to call the next morning to get an update. I do like the fact that they would call and send out a text message regarding the diagnostic and details of the issues with prices and the estimated fee. In which I was able to approve the repairs online. Also, their communication was great as they would contact me if their was an issue etc. The services were quicker than expected. My car was fix within 3 days. Everything went well as expected!

I'm so happy I found this place! Extremely nice people and…read morequick service! My oil change only took about 15 minutes. My go-to auto shop in Elk Grove.

Fast Service, Great Rates, Very Friendly and Explains In Detail What They Doing and Why!…read more Definitely Will Bring My Car Back For Autobody or Automotive Repair Work. Best Prices In Town with Quality Work!