I can see why they have so many 5 stars. Got to give credit where credit is due, CCW was amazing…read more Quick to quote, quick to answer and easy to schedule. They arrived right on the dot and got my water softener system running fast. The guys who came were all honest, professional and friendly. Set up my unit outside and it looked super clean. I shopped around and their pricing was by far the best for the best system (Clack). I already recommended them to my family and now my sister is looking to get a system done by them too. Loving my soft water so far, thanks Tony and team!

I had a reverse osmosis system installed under our kitchen sink a month ago. Scheduling was easy,…read morebut the technician arrived late and seemed to be in a rush. Later that evening, we discovered the kitchen sink pull-down sprayer was blocked and unusable. We had to contact the technician to return and fix the issue. A couple of weeks later, I noticed that a screw from the installation had penetrated through the back of our kitchen island. This is sloppy workmanship and now requires another repair. We have young children in our home, making this a safety concern that should never have occurred. These issues could likely have been avoided if the installation had not been rushed. While the initial problem was eventually corrected, the damage to our kitchen island raises serious concerns about the quality of the work.

I called 3 whole house water companies, and Diamond Pure was very responsive. Oscar gave me quotes…read morevia text within minutes of our verbal call. He came out to our home to determine if the house had separate lines for the house and the yard, (in which case it does). He also determined the house used to have a system and told me it would be a reletvely easy install as the regeneration waste drain was right on the other side of the wall of the garage where the soft water and chlorine filter tanks will sit. I also got a Reverse Osmosis system under the kitchen sink. A tech came out to install that. That took 30 minutes. Another tech was scheduled to install the garage tanks, but could not make it. Oscar kept the schedule promise and came out himself for the scheduled time and happily installed the system. What a fantastic team to keep the scheduled install and have the Sales Person, Oscar, come out to do the install, even though he has "retired" from installs and moved into sales. Everything was installed with professionalism and cleanly done. I had a lot of question for Oscar during the install, and he took the time to answer them.

This was honestly one of the easiest and best purchases I've made. From the beginning, Mike was…read moreextremely helpful and professional. He took the time to explain everything clearly, gave me all the information I needed, and answered every question I had without making the process feel rushed or pressured. I spent a good amount of time researching different water softener systems because I wanted to make sure I was getting the best system for my money. After comparing several options, I decided to go with Diamond Pure, and I'm really glad I did. The installation process was smooth, quick, and very professional. The technician showed up on time, worked efficiently, and made sure everything was installed correctly. He also walked me through how the system works and answered all my questions so I would know what to do if anything ever came up. What I really like is how simple and easy the system is to understand and maintain. Overall, the entire experience from getting information, to purchasing, to installation was excellent. I highly recommend Diamond Pure to anyone looking for a reliable water softener system and great customer service.

I started looking into water softener companies after some of our appliances were getting damaged…read moreneeding replacing and our youngest having ezcema but kept getting worse. I've reached out to several companies but none of them was as straight forward and reasonably priced as these guys! I spoke with Raymond first then Joseph after when I was ready to proceed. They explained everything easily and to the point. We had our water softener and RO water filtration (under sink) installed last Thursday and what a difference these it has made! I love how soft the water feels and you honestly can feel the difference when washing your hands and showering. I wish we got one sooner. Btw, I had some questions afterwards and they answered everything patiently and friendly! I hope this company continues to grow and expand because their service and quality is great and I hope this review helps more people make their decision with going with these guys for their water softener and drinking system needs!

Great experience with Supreme Water. Raymond and Joseph were…read morevery responsive and helpful throughout the process and answered all my questions clearly. Rene and his installation team arrived on time and completed the install efficiently and professionally. The quality of their system stood out compared to other options I considered, and the pricing was very reasonable. Everything went smoothly from start to finish. I'd highly recommend Supreme Water to anyone looking to install a salt-free water treatment system.

I hired Plumbing Installs to install an iSpring three stage filtration system. Petar arrived…read moreexactly when he said he would and was super efficient. He was also very knowledgeable and patient with my never ending questions. His work is well worth the cost and a great value. I've also recommended him to a neighbor who is looking for a reliable plumber. I'm definitely keeping Petar's contact number (714-455-4986) for any future projects.

I used Plumbing Installs to install my Springwell Water Filter / Conditioner system in June 2025…read more Petar was super helpful and informative over text/phone. He answered all my questions upfront. His pricing was very transparent and reasonable. He showed up on time with his son and they did a pretty quick and clean installation. Very nice people and great service overall! I would definitely work with him again on future projects.

Service was great. Good value as well…read more Highly recommend this business. Very knowledgeable

Thank you for your response. Unfortunately, it still fails to address the central issue that led me…read moreto hire IonFaucet in the first place. My complaint was never about whether filters were replaced or whether water flowed through the machine. My complaint was that the water tasted bad, which has been an ongoing issue for years. Nowhere in your response do you explain whether your technician actually verified that the original problem had been resolved. At no point did he ask me to taste the water with him, nor did he independently evaluate whether the water tasted normal after completing the service. Replacing filters is only one part of servicing a filtration system. Confirming that the customer's original complaint has been corrected is equally important. If I bring my car to a mechanic because the brakes are making noise, I don't simply expect new parts to be installed. I expect the mechanic to test-drive the vehicle to confirm the problem has been fixed. The same principle applies here. You also state that I failed to disclose that the system had been disconnected for several months. Even if that were true, it does not change your responsibility to verify that the water quality issue I hired you to resolve had actually been corrected before leaving my home. You mention that I voluntarily tipped your technician. I did. He spent a considerable amount of time at my home, and I appreciated his effort. A gratuity is a reflection of courtesy toward the technician--it is not confirmation that the service successfully resolved my problem. You also state that this is the first complaint. That is simply inaccurate. I have experienced poor-tasting water with this system for years, and this was not the first time I sought assistance regarding this issue. My review reflects a long-standing pattern, not a single isolated incident. Finally, your response spends considerable time discussing pricing, installation charges, and the timing of my review. None of those points address the fundamental issue: the water began tasting bad again almost immediately after spending over $780 on service. The purpose of hiring a professional service company is not merely to replace filters; it is to diagnose the customer's complaint, verify that the system is functioning properly, and ensure the problem has actually been resolved before the technician leaves. That did not happen in my case, which is why I stand by my review. Thank you for your response. However, it does not address the central issue of my complaint. My complaint has never been that the technician was courteous or that the system produced water immediately after the service. My complaint is that I paid over $750 to resolve an ongoing problem--poor-tasting water--and the water continued to taste bad almost immediately after the service was completed. You acknowledge that your technician was unable to verify whether the repair actually resolved the problem because the reverse osmosis tank required time to refill. That is precisely my concern. A repair should be confirmed to have corrected the customer's complaint. If verification could not be performed during the appointment, then a follow-up should have been scheduled to ensure the system was functioning properly. This is especially important because this was not the first time I reported poor water quality. I have experienced issues with this system for approximately three years and have repeatedly sought assistance. Your response makes this appear to be an isolated complaint, when in reality it has been an ongoing issue. Rather than addressing whether the filtration system was actually producing clean, good-tasting water, your response focuses on my decision to leave a review. Consumers have every right to share their experiences, particularly after paying a substantial amount for a repair that did not resolve the original problem. My comparison to an automotive repair remains valid. Regardless of the industry, when a customer pays for a repair, the expectation is that the original complaint has been resolved. If immediate verification is impossible due to the nature of the equipment, then the responsibility falls on the service provider to establish a reasonable process for confirming the repair afterward--not on the customer to discover that the problem still exists. I appreciate your offer of a refund. However, my review accurately reflects my experience: I paid a significant amount of money, the original problem was not resolved, and no verification was performed to confirm that the repair actually fixed the issue. I believe prospective customers deserve to know that. Given that the issue has persisted for years without resolution, I will gladly accept a full refund and request that your equipment be removed from my home as soon as possible.

Impressed! Why didn't we do this sooner!!? Use these guys if you want to upgrade the poor water in…read moreyour home. I can already tell a difference in my skin and hair. I'm also sure our house piping and hardware will be better for having installed the water system. I love knowing we can drink from the faucet and not worry. This company is solid and Jonathan represented them well! Not pushy and was super easy going. I can tell this company doesn't need to sell hard as they stand behind their system and customer service. The install was super easy and we have been happy ever since. Thank you guys so much! Please support this small business as they are solid and their product and team impressive.

We are extremely pleased with Rick and more importantly, the water filtration that we bought. He…read morewas quick, responsive and attentive when it mattered and really went out of his way to make us feel heard. After 6 months of having our filtration system, he came over to test our water and we were impressed with the results. Pictures are attached. He's given us peace of mind and greater confidence in our water system. We appreciate and are happy to be working with him.

I called Radiant and spoke to Pat. I had a Nuvia Pro 5 Stage Reverse Osmosis system that was not…read moreworking properly. Pat is the owner and was very courteous and professional. Even though I was not on the schedule, Pat said a tech was in my area and asked him to swing by. Technician Brandon showed up and went straight to work diagnosing the problem. Brandon had the parts needed for the repair in his van and the price was very fair. Brandon had the fix completed and the system back up and running within 1/2 an hour! Brandon is an absolute credit to this company and a true professional. I have never used Radiant Water before, but I will definitely be calling them again when needed. I very much appreciated the lightening quick response and professionalism. Thank you Pat for the great service!

Pat communicated with me promptly and service to my water system was as promised. I was very…read moresatisfied and will definitely call on Radiant Water again!

I'm a bit of a water snob. I installed an Eco Water system for drinking water when I bought my…read morefirst house in 1996 as the water was delicious... so few minerals and metals. :) We moved to a new house in 2005 and brought the water system with us. In 2013 we replaced it with another Eco Water system. It's still going strong and tastes delicious. I highly recommend their products.

Nick installed my RO system and did a fantastic job. He was incredibly kind, helpful, and…read moreresponsive throughout the process. His service was prompt and professional, making the whole experience smooth and hassle-free. I highly recommend him!