1. AlkaViva

    1. AlkaViva

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    Reno, NV

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    Services - AlkaViva

    Water purification system cleaning and maintenance

    Water purification system installation

    Water purification system repair

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    1 year ago

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    11 months ago

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    5 years ago

    Great customer service with thoughtful guidance to get the greatest value out of their products!

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    6 years ago

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    People searched for Water Purification Services 202 times last month within 25 miles of this business.

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    Reno Plumbing Doctor - Residential Water Treatment Systems

    Reno Plumbing Doctor

    (122 reviews)

    UPDATE JUNE 27TH:…read more Sir, you know very well that's not all you did, you guys demanded payment without even assessing my sink first. I HIGHLY doubt you do that when you visit your white client's homes. I was also very welcoming and friendly to both of you. If you guys don't want to work with non-white customers, just add a sign to your business that clearly states "WHITES ONLY". ------------------------------------ ORIGINAL REVIEW: I don't even know how to address this, but here it goes: Do you guys demand payment upfront before even assessing the clogs from ALL your clients? When I opened the door, both technicians looked at me up and down and asked first if it was an apartment and told me they couldn't work here, to which I asked "why tho?" And the sir replied "because you have to let property management know, who's gonna pay?" as if thinking we weren't paying? I mean that's exactly why we called you, because WE WANTED TO PAY TO FIX OUR PROBLEM. Then after telling them that we of course were paying (hello?), before even assessing the clog, payment was demanded, and they didn't start until payment was confirmed. The other guy wouldn't even acknowledge me or respond to me when I made him a direct question. I'm not calling it racism, but it very well felt like I was being racially profiled. Yes, they fixed the problem and I'm very thankful for that, but the experience was very awkward. If you guys tell me that's your MO with ALL your clients and you ask for the payment first before even starting, I'll consider editing rating and review.

    Our home warranty sent a plumber out, who I'll review separately, to diagnose and fix a basement…read morebathroom that stopped drawing. They said it was a mainline issue and we would have to find someone else. Based on Yelp reviews we called the Plumbing Doctor and had an appointment the next day. As it turns out the basement doesn't go to the mainline but goes through an ejector tank & pump up to the mainline. It took Dave about 3 minutes to diagnose the problem as a failed pump. He basically cleared the schedule the next day, had the pump replaced and we're back in business. Communicated through the whole process. Even though dealing with sewage in our basement the job was done spotlessly with a very thorough clean up. Pricing seems very reasonable though we didn't shop around. I'll give this locally owned small business a call every time and just skip my home warranty in the future. Much less headache for a reasonable price.

    Pure Water Systems - Pure Water Systems of NV - Dayton Office.

    Pure Water Systems

    (6 reviews)

    Just got my new system today and it is awesome. John H,…read morewho installed our system was great!! Smart, funny and very professional.

    We bought a house that already had their water filtration system installed. We called them to come…read moredo maintenance- replace filters, make sure everything is working as it should etc. I was especially concerned about a water filter that looked especially dirty and possibly clogged and accumulating sediment at the bottome. The tech came and supposedly did everything needed including a water test to verify cleanliness of our water. Total $500!! Afterward the filter looked exactly the same like it hadn't been touched- orange-ish on top and full of brown crud. After calling and texting back and forth they agreed it didn't look clean, that we should take it apart and clean it per some instructions they sent us. When saying to them shouldn't this have been done during our maintenance appt? They then said yes it was done (which is a lie)... also why send us directions to take it apart if it was already done? Anyway we followed their directions which ended up being semi-difficult but washed out the orange slime and sediment but a plastic piece was broken on the filter during reassembly. We called them and they quoted us another $400 to totally replace the filter! Although it was their fault for not doing it in the first place! My husband then went to the local hardware store and bought a little convertor piece for a few bucks and fixed it. Moral of the story will not have them return because basically we paid them to do a job that we then had to finish and they refused to admit any wrong or try to fix it.

    Culligan Water Conditioning of Sparks

    Culligan Water Conditioning of Sparks

    (14 reviews)

    I had recently purchased a water softener system as well as a reverse osmosis system for my home…read morethrough Culligan Water Conditioning of Sparks. The service has been nothing short of "top notch" and installation/communication has been so wonderful. Bill was so helpful, and all the staff has been so friendly, and willing to work around my busy schedule to get the system installed and setup properly. They also took the time to make sure that I understood everything I needed to know. I would recommend this company over others because of the quality of service, and quality of the products they manufacture.

    I wasn't aware there was new management (SPARKS office) after the pandemic. We scheduled a water…read morefilter replacement, and I was informed over the phone that the service fee was $140, plus the cost of the filter. Based on our prior experiences, we assumed they had increased the service fee from $99 to $140. Previously, we paid a total of $169 ($99 service fee + $70 for the filter), which included a courtesy system check as part of the $99 service call. Now, they've billed me $430--absolutely shocking and a complete rip-off. To make things worse, the filter costs less than $40 on Amazon. The new management was deceptive and not transparent during the call when we made the appointment. VERY DISAPPOINTED. I will no longer be using this company--scam - stay away from these people! There are other companies can come and help for lower price if you decide to change water filter or you can do it yourself. Will cost only less than $40 or the max $50.

    AlkaViva - waterpurification - Updated September 2026

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