I'm obsessed with my new AlkaViva water quality! What a change- I feel hydrated and my water tastes great, good water is our health- I started to drink more water! Company is so good and customer service is professional and always there to answer all the questions. My kids drink clean 100% plastic bottles free alcalin water. Also it has extra options like acidic water - for your skin care and fresh cut flowers - they do not go bad for much longer and purified water option that I use for my pets and my betta fish ( he loves it) AlkaViva is totally worth purchasing it - it's investment in your health and great taste of everything you cook , morning coffees .....life changing experience ! Love it read more

AlkaViva - Water Purification Services Near Me - Reno, Nevada

Darin was absolutely amazing. He answered all of my questions and helped me compare different machines to find the best fit for me. He was so patient and knowledgeable. I am so excited to get this and it's only taking two days to ship to me. Anyone looking definitely call Darin at 775-306-8679 FIVE STARS! read more

really not good delivery service . alkaviva charging a lots of money on delivery of blank filters . a lots of money mean 85 dollar . more then the filters themselves and still dosnt pay all the delivery costs . thats mean they tell you the delivery is 85 dollar but its probably not the real price they pay on the delivery and they do money on you also on the delivery and not just on the product they sell . really really not honest method and i really dont like that . i want refund on the 67 dollar i asked to pay to ups . if you selling long term and expensive product like this be also fair on the meintenence of the product . read more

Great customer service with thoughtful guidance to get the greatest value out of their products!

I purchased my first alkaline machine back in 2008. Since then, I had that machine repaired once and when it became too expensive to fix, I purchased a new one. I plan on retiring soon and having a second home, so I bought, yet, another one. Every interaction with Alka Viva has been a good one. The staff, from the repair division to sales to customer service, is professional, knowledgeable, friendly and accommodating. They respond quickly and always over-deliver. I would recommend them to anyone interested in the health benefits of alkaline water. read more

IF ANYONE HAS PURCHASED A WATER SYSTEM FROM ALKA VIVIA, OR PLANS ON PURCHASING ONE, CONTACT ME BY EMAIL, PHONE, COLLECT, ANYWAY YOU CAN FOR MY PERSONAL EXPERIENCE... portiabarberis@yahoo.com...or call me direct/collect at 805-583-1706 My name is Portia, and I am 78 years old. I purchased a Delphi Alkaline water filtration system for my home. After a period of time I began to see that the alkaline feature was not the way it supposed to be. I checked and found I needed to change the Filter. I purchased one, but I could not figure out how to do this. I contacted the service number and was referred to a "Ruben". He insisted that I send him the unit...The entire thing, including cords, cables, and the filter I purchased. I did not hear back for a long time. I began to call, leave messages, and just try to get in touch. It took me ALMOST 3 YEARS to even get in touch with him. When I did he began by telling me that my system was junk and wanted to sell me a new one. I said no.....Another period went by when I could not reach him, I found a guy Mike who spoke over the phone with me, knew Rubin, and claimed he understood my situation. He took my information and I did not hear back. Today an associate was trying to look into this and by pure coincidence reached Mike, who is claiming that he, nor Rubin had any information to reach me. I have lived in the same residence since 1971, had the same number, and have run many businesses from my home. I am one of the easiest people to find. Further Mike alluded to the fact that my machine was used, (I bought it from them new, and have all the receipts). We were told that there is now an outstanding bill to have this returned. Did I mention this was THREE YEARS AGO, and I never authorized ANY repairs, just to change the filter. What a Scam. Three years, and they are claiming that they do not know who I am. What company agrees to look at something, does something completely different, holds your item for 3 years, and then insists that you pay to get your item back for repairs that were not authorized. Dennis, my partner of 40 years recently passed away, and my health is not good, and seems to have been getting worse since I have not had the benefit of Alkaline water filtration. Who knows if this would have helped Dennis, they claim that this is life beneficial to you and your body. , but we will never know that now. For a company to treat me like this is is wrong on all levels. It is nothing short of a crime for the pain and suffering I have endured not having my unit, and dealing with this very stressful situation, while I morn the loss of my partner. I have never approved the repairs, nor expected any....I only expected for the filter to be changed, anything above should have been asked, and not just completed then placing my unit on a shelve.....FOR THREE YEARS... IF ANYONE HAS PURCHASED A WATER SYSTEM FROM ALKA VIVIA , OR PLANS ON PURCHASING ONE, CONTACT ME BY EMAIL, PHONE, COLLECT, ANYWAY YOU CAN FOR MY PERSONAL EXPERIENCE... portiabarberis@yahoo.com...or call me direct/collect at 805-583-1706 read more

Harold is an amazing customer service representative I called because I could not get the filter button to reset and he made it so simple for me. He reminded me to hold it longer than I had and didn't make me feel uncomfortable he was patient and kind. He stayed on the telephone with me the whole time to make sure that it reset properly. What a great guy! read more

Harold is the best advisor who has been doing this forever and ever! He not only cares about making sure you are happy with the product you want, but he cares about you as a person. Anytime you call this business, please ask for him directly because he is very good at what he does. read more

I've been drinking water from my AlkaViva water ionizer now for over 8 years. I've seen so many positive benefits for my health and wellness. The staff is super knowledgeable and helpful. A+ rating all the way! read more