I have now used Victory three times. Jeff is my 'go to'!…read more The first time used Victory Plumbing I needed a back-up hot water tank that had failed removed. The project required disconnecting and capping the water lines; disconnecting and capping the gas line; capping the exhaust line; and removal and disposal of the tank. Len the Plumber quoted $1100. Jeff was able to complete the job for $450. Last month, while traveling out of town, my wife called to tell me the hot water tank was leaking. I gave her Jeff's number and asked he to call him, telling him that I would be back in town in early afternoon. Jeff and his apprentice met me at 3:30pm as arranged and replaced my tank within 90 minutes. It was relief to have a professional available for an 'emergency' that I could count upon to show up on time and take care of the problem immediately. Two days ago, Jeff came out and was able to quickly diagnose and repair a small gas line leak on my fireplace within a very short period of time. His work is always neat ,efficient, and reasonably priced. Lastly, when you call the number, Jeff is the person that answers... and he always answers his phone unless both hands are in a project at that moment.

I contacted Victory Plumbing to unclog my toilet drain, bathtub drain, and fix my toilet handle…read morethat was broken. I paid about $300 for this job . After they left I was pleased with their work until I tried to flush by toilet. The handle of the toilet was loose and the mechanism inside the tank was not flushing properly. The tank continued to fill with water and then drain. I guess they just did the easy jobs.

I read the reviews and was skeptical. My experience with Chris was as others reviewed. On time,…read moremethodical, professional, and clean. Billed appropriately, offered insight as to preventative maintenance. No reason to call those advertising on TV. I like supporting local businesses. ​

Never happy when I have to call in a plumber, but, Bogan's has always exceeded my expectations…read more Steve and his crew are too notch. Had my hot water heater blow out. Steve gave me step by step instructions over the phone on what to do until his guys could get there. He also gave me several options to consider for a replacement. His guys showed up promptly the next morning and got me fixed up. I have used them several times over the last 20 years and they never disappoint.

After living in my home for 5 years, I realized that I should be getting my water heater flushed…read moreannually. I had no idea! Shout out to TikTok! I requested multiple quotes on Yelp and Thumbtack for a tankless water heater flush. Sam from Redbeard Plumbing was one of the individuals that contacted me about my inquiry. Contrary to what I expected, and what other companies did, Sam provided his honest opinion that I should NOT get a flush done because I had not maintained my heater. He provided a thorough explanation as to why, and answered all of my questions. Even though I technically did not get any service, I am writing a 5 star review because this is the type of company we need to keep in business! I appreciate your honesty. Thank you, Sam!

Service was exceptional! My garbage disposal quit working and he came out as requested and…read moreinstalled my new disposal. He was very courteous and professional. Don't hesitate calling on Redbeard Plumbing! Very knowledgeable and insightful regarding plumbing issues!

Over the last year, I've relied on Thomas the Plumber for all kinds of work in my rental property…read more-unclogging drains, installing toilets, and working with the tenants varying schedules. George runs a tight ship. Even though I'm not local and away from Baltimore, George has always been dependable. He knows his trade, sets clear expectations for price and scheduling, and keeps things straightforward with online payments and receipts. One recent job involved a tricky kitchen drain and strainer install using custom parts I sent him via mail. He handled it smoothly and even upgraded the piping to PVC--an unexpected but welcome improvement. George doesn't just do the work--he tackles each challenge as it comes and finds solutions. Highly recommended.

Thomas has helped me with my rental properties for the past couple of years. He's always prompt and…read moreprofessional. I appreciate the transparency and highly recommend!

Vernon is awesome. Our AC went out yesterday morning and being the hottest day we were panicking…read more I got ahold of Vernon and of course he's crazy busy but he still managed to come out to fix our AC in the afternoon. You can't go wrong with this place. They are always reliable, honest and hard working.

Hamilton did an amazing job the first couple of times we called them. We never had concerns about…read moretheir work. In fact, we were so pleased with it that we purchased the service contract. We understood that we were working with a small family-owned company that did not operate 24/7, but after many calls over the course of a year, our calls have not been returned. Therefore, we were not able to use our service contract. Considering the great work they did when they did respond, this has been very disappointing.

I highly recommend Bailey Brothers plumbing. Ray and Shawn replaced our faucets & toilets, and we…read morecouldn't be happier. They were very professional and courteous, and their prices were very reasonable. If you are looking for a solid reliable plumbing company, look no further. Bailey Brothers plumbing is the clear choice.

Plumber came earlier than expected and got the clogged main sewage pipe unclogged quickly. He also…read moregave me photos of the insides of the pipes and pointed out two spots where tree roots were eating into my pipes, that would need future attention.

As a business, customer service is a pillar of what separates the good ones from the bad ones. When…read morean agreed upon date and time is established based on the availability of the customer and business both are expected to honor it. Unforeseen circumstances may arise but when that occurs communication is essential. Everyone's time is valuable. That did not happen with this businesses. The agreed upon appointment was not honored, no reason was given, no phone were calls returned. Ive always given businesses the benefit of the doubt but in this case the poor communication and lack there of, squandered that.

Horrible experience: had a leaking hose in faucet in kitchen, plumber came identified that need…read morereplace entire faucet. Ok, he offered buy at Home Depot , ok - I did not have a car to follow him as he proposed. Ok/ I trusted him and thought that he will buy appropriate item with reasonable price and show me receipt that I should reimburse. Never happened, he purchased the most expensive faucet with soap dispenser installation that I dint have a hole for it and this increased price for faucet, i have never seen receipts and in the final bill he identified totally different model and brand that he Installed. When I look at price he put price that model that has not installed he installed cheapest and bill me more. also, when he wanted to turn off valve to stop water for entire house / our valve located too high near by washing machine . He did not ask for ladder he suddenly just jump and sit on top of washing machine glass top that shocked me it could be broken / pipes smashed ? What a heck ? After I put a ladder. When I called i specified at receptionist what's included in 120$ per hours she said everything?, but in practice they will bill you 60$ travel time. When i tried to talk to manager about price and brand difference for installed faucet she attacked me was very rude with inappropriate behavior to the customer. for 30 min real job time cost me - $556 for 2.5 hours 300! plus expensive faucet 256 $ - just for a simple installation kitchen faucet. Reasonable, isn't? Hell no. You can see in attached photo the real Delta product that was installed and MOEN Brush NICK brand in my bill - do not match in real life. Again why I need a faucet with a soap dispenser? to where should I put this Soap dispenser which soaked my money? Right now, I have this cheapest faucet, no promised warranty for this job / because woman manager screamed to me that I have never ever called again and never ever used this company for the future. A first time in the USA, I have a deal with a such rude, dishonest and cheating management and company. Your response to BBB request is more inappropriate than expected. I did not called you 10 times in 15 min - lie, and I have all recorded conversations with you where you attacked me and I just listened you and even could argue wiht you. I have proof of it and also can testify. I just want to know why invoice doesn't match with installed brand model and why plumber purchased the model with soap dispenser that cost more than simple faucet? Also, If you will attack like this all your customer who wants be invoiced correctly) you destroy your bussiness by yourself, wihout any help.

let me start off by saying he answered his phone while he was on vacation. Great customer service…read moregreat quality great price.

Greg does great work, fair priced and always pays attention to detail. He has replaced our hot…read morewater heater and our kitchen faucet.

They opened both my indoor and outdoor sewer clean-out points and did not properly reinstall the…read morecovers. I had to call them back to fix the indoor cover because my basement smelled of sewage. Didn't realize the outdoor cover was installed improperly until it just slid off while I was mowing my lawn.

I was referred by a friend. Excellent customer service done in a timely manner. I would highly…read morerecommend!