Tom responded immediately to our urgent request for water heater replacement. He diagnosed issues…read morethat weren't up to code, including a potentially dangerous situation, and as he could not help us immediately, he referred us to a competitor of his, who could help us with this urgent issue. The reference was great. Tom also provided us with a quote, which was competitive. In recap, Tom was expedient, thorough, professional and focused on what was best for us. I recommend him highly!!!!!!

Extraordinary service!!! They came quickly to fix our heater, ger the job done in a reasonable time…read moreframe, provide a great advice on how to manage the problem and improve our maintenance routines. The car of the service was very reasonable. great value!!

My mother's kitchen sink was clogged and two other plumbers had come out to try to snake it only…read morefor it to get clogged again soon after, even after being careful to strain what went down the drain. My mom called one of the plumbers back and they wanted to charge double for the same service. I called around and found Sterling after a few other plumbing services referred me to him. He was very communicative, responsive, and got the job done. He asked relevant questions and tried to assess the specific situation before giving his estimate. He was on time, courteous, extremely professional, charged an extremely reasonable price which was a little less than his initial estimate. He treated my mother fairly, didn't try to cheat her, and explained the process before he started, making her feel very comfortable. We would highly recommended Sterling to anyone

It was a Friday night, 10 pm to be exact, when everything just went kablooey. After a few quotes…read moreDun Rite gave me the best quote and could come early on Saturday morning. Bright and early Saturday morning Sterling showed up and proceeded to fix the clog. But I needed a further service. Guess what in the end the cost of unclogging, getting rid of a grease build up in my pipes by using a hydro jet and coming early on a Saturday - still cheaper than everybody else. Sterling was professional, knowledgeable and kind to my cat. I would definitely use Dun Rite again.

Sawma and his son Zo did excellent work on our house. Sawma found the cause of our bathroom leak in…read morefive minutes after plumbers from two other companies--one of them a big brand-name company in this area--spent hours and charged us a lot but were unable to solve the problem. Sawma and Zo also snaked our sewer main line and repaired the damaged cleanout in our front yard at an excellent price. Will definitely call BW Plumbing again.

Punctual, polite, competent, respect of the home.read more

Highly recommend these wonderful plumbers! They work hard to get you scheduled as quickly as…read morepossible. They are easy and pleasant to work with. Great communication and they call when they say they will! They're honest and work with you to keep your costs down. And they really know their stuff! I have great confidence in their work.

Great company. I've needed them twice and both times they arrived quickly and took care of the…read moreissue immediately. David has a great company and today Brian had the sink drain fixed quickly. He then made sure it wasn't leaking and cleaned up afterwards.

As a business, customer service is a pillar of what separates the good ones from the bad ones. When…read morean agreed upon date and time is established based on the availability of the customer and business both are expected to honor it. Unforeseen circumstances may arise but when that occurs communication is essential. Everyone's time is valuable. That did not happen with this businesses. The agreed upon appointment was not honored, no reason was given, no phone were calls returned. Ive always given businesses the benefit of the doubt but in this case the poor communication and lack there of, squandered that.

Horrible experience: had a leaking hose in faucet in kitchen, plumber came identified that need…read morereplace entire faucet. Ok, he offered buy at Home Depot , ok - I did not have a car to follow him as he proposed. Ok/ I trusted him and thought that he will buy appropriate item with reasonable price and show me receipt that I should reimburse. Never happened, he purchased the most expensive faucet with soap dispenser installation that I dint have a hole for it and this increased price for faucet, i have never seen receipts and in the final bill he identified totally different model and brand that he Installed. When I look at price he put price that model that has not installed he installed cheapest and bill me more. also, when he wanted to turn off valve to stop water for entire house / our valve located too high near by washing machine . He did not ask for ladder he suddenly just jump and sit on top of washing machine glass top that shocked me it could be broken / pipes smashed ? What a heck ? After I put a ladder. When I called i specified at receptionist what's included in 120$ per hours she said everything?, but in practice they will bill you 60$ travel time. When i tried to talk to manager about price and brand difference for installed faucet she attacked me was very rude with inappropriate behavior to the customer. for 30 min real job time cost me - $556 for 2.5 hours 300! plus expensive faucet 256 $ - just for a simple installation kitchen faucet. Reasonable, isn't? Hell no. You can see in attached photo the real Delta product that was installed and MOEN Brush NICK brand in my bill - do not match in real life. Again why I need a faucet with a soap dispenser? to where should I put this Soap dispenser which soaked my money? Right now, I have this cheapest faucet, no promised warranty for this job / because woman manager screamed to me that I have never ever called again and never ever used this company for the future. A first time in the USA, I have a deal with a such rude, dishonest and cheating management and company. Your response to BBB request is more inappropriate than expected. I did not called you 10 times in 15 min - lie, and I have all recorded conversations with you where you attacked me and I just listened you and even could argue wiht you. I have proof of it and also can testify. I just want to know why invoice doesn't match with installed brand model and why plumber purchased the model with soap dispenser that cost more than simple faucet? Also, If you will attack like this all your customer who wants be invoiced correctly) you destroy your bussiness by yourself, wihout any help.

OMG! After dealing with a clogged toilet on and off for over a year and 3-4 visits from other…read moreplumbers...I was lucky enough to have Tyler and Corey come out to check out my toilet problem. First of all, they were both so warm, kind, and most importantly, VERY KNOWLEDGABLE! Tyler took the time to explain everything to me; my options, need-to-knows, specific problems with my line etc. And after a year and a half of literally throwing money down the toilet...they were the ones who diagnosed my issue. Now, it was a more serious issue than I had anticipated. But knowing how to rectify the problem will save me so much in the long run. I literally said to them both, "Where have you been all of my life?" Two wonderful and highly professional individuals who clearly make this organization a success. Thank you both!!!! I cannot recommend them enough.

This is what is called professionalism? I am sure the company is great. However the brand is…read moresupported by those that represent the company. This is a driver who was obviously In a hurry to beat me to the traffic light. This is not someone that I would feel comfortable being at my home or office. I called the office to advise them of this disturbing activity and it went to the what sounded like cell phone voice mail. My call has not been returned.

Larry is the truth. I will be using his service again. I Called him mid afternoon, and he came out…read morefirst thing the following morning to fix a drainage issue I was having at my house. Once he arrived, he assessed the issue and fixed it within an hour. My tenant flushed paper towels down the toilet. The following day the plumbing backed up again and I had someone else come out to my property. This person didn't know what they were talking about and tried to get me to replace my main drain leading up to the sewer line. I gave Larry a call back and he came back to the property to remove the remaining paper towels from the drain and my PROBLEM WAS SOLVED. Highly recommend his services.

We had a sump pump issue at our house. Our discharge was heading towards our neighbor's house and…read morehad to be corrected quickly. Larry came out right away and corrected the issue the next day, which was Saturday. While on site, we discussed that we had a bigger issue with the sump pump. Our main drain from our kitchen and laundry area had deteriorated. Our drainage was running into the sump pump creating a bad odor and causing the pump to run a lot. Larry suggested several solutions to fix the issue. Larry and his crew came back several weeks later and replaced the drain line at a reasonable price. They were very professional, worked neatly, and finished what was a big project in a few days. While on the job, we asked if they would do a few small plumbing jobs for us. They were able to finish those jobs also at a very reasonable cost. We are very grateful for the work they provided for us. We will definitely use them again and would highly recommend them for anyone looking for a good, honest, and fair priced plumber!

Get Back Plumbing did a great job replacing my main water line. Made sure everything was in good…read moreworking order before he left. Highly recommend and a fair price $$

Ty is beyond awesome. He is courteous, efficient, knowledgable and above all HONEST! He replaced…read moreour water heater that was leaking all over our entry-level floor. His attention to detail ensures that the task is done thoroughly. He responds promptly to your inquiries and is extremely fair and transparent about what needs to be done and the cost. My family and I have called on Ty to help with multiple projects, and we are glad to see him each and every time :)