I needed to complete roof renovation, including gutters and gutter covers. Mr. Santiago and his…read moreteam provided high-quality materials, excellent craftsmanship and prompt completion. Mr. Santiago was very patient concerning my multiple questions and concerns.

We recently hired Santiago Roofing & Renovation to repair a deck for us in Asheville, NC…read more Unfortunately the experience and product was awful. None of the work on the deck was to code after repeatedly calling and texting with specific photos and videos to Mr. Santiago of all that needed to be done to bring it to code and code compliance written into the signed contract. The deck lacked flashing against the house in multiple places, the stairs were uneven and crooked, the railings were not to code, boards were cut unevenly, etc. Bottom line is we are left with a bigger mess than we started with and now have to completely tear up what was done incorrectly and pay a new builder to redo the deck without any refund from Mr. Santiago. Run from this company.

I hired Southern Classic Roofing in the aftermath of Hurricane Helene to address damage to my roof,…read morespecifically the front slope, as outlined in my insurance adjuster's scope of work. The insurance payout for this portion of the roof was approximately $4,000. During the initial consultation, I was presented with options, and the company strongly recommended replacing the entire roof, stating they only used architectural shingles. As a first-time homeowner dealing with significant roof damage, I may have had somewhat high expectations. I opted to proceed with replacing only the damaged section as per the insurance scope, which they agreed to do for $4,000 via text. I paid a 50% deposit, and a few weeks later, on December 11, 2024, a crew arrived to perform the work. Notably, none of the individuals I had previously interacted with were present. Shortly after the crew completed the work, and based on the assumption that the agreed-upon work was completed, I paid the remaining balance. In February 2025, a subsequent windstorm resulted in shingles being blown off again. A new insurance inspection revealed significant issues: only approximately one-quarter of the roof had been replaced, and 3-tab shingles, not the architectural shingles I had assumed, were used. The adjuster also indicated improper installation. I contacted Southern Classic Roofing via email, expressing my concerns regarding the discrepancy between the work done and the agreed-upon scope and price. I emphasized feeling misled and requested a refund. A representative from Southern Classic Roofing responded, disputing the claim of improper installation. They stated that the $4,000 was used to replace the smaller section due to the need to repair underlying wood structure, a detail that was never communicated to me prior. They again recommended replacing the entire roof. I requested an itemized invoice, which was never provided. After further communication and another inspection by a representative, they agreed to return and replace the missing shingles and apply additional adhesive to other loose shingles. Nearly a month has passed, and this work has not been completed. While I appreciate the initial promptness in addressing the hurricane damage, I am ultimately dissatisfied with the quality of communication and the execution of the work. The discrepancy between the agreed-upon scope, the actual work performed, the materials used, the premature payment of the remaining balance, and the lack of transparency regarding the wood repairs has led to significant frustration. As a first time home owner, I do understand there is a learning curve, but I feel a more open line of communication would have prevented a lot of the issues I have encountered. I am now in the process of hiring another roofing contractor to replace the entire roof. My primary complaint is the lack of clear and consistent communication. I feel I was not given the necessary information to make informed decisions. I would not recommend this company.

This is the company you wish all companies were like. Prompt, fair, courteous, honest, transparent,…read morequality work (roof maintenance and pressure washing). Colby and his team did a great job, delivering everything they said they would and more. Very happy with Southern Classic's work and will look for more ways to hire them.

Wonderful service, as always. Thank you for addressing the ant areas that I requested.read more

David was wonderful. He listened to me and my concerns. He treated my home with all the necessary…read moresprays. I mentioned we found a flea and he treated the chair where the flea was found. He discovered the European Hornets and treated that as well. He was thorough and so helpful. I mentioned how Nick had come and treated our home for the moths we had trouble with and it had eliminated the problem but we started to see a couple more of those moths. So he reported that and your company is sending Nick out on the 21st to bring us pheromone strips to help eliminate them while we are gone. I really am so blessed pleased and grateful that I got Noble Pest to take care of my home. They are efficient professional and wonderful to work with. This was one of the best decision I made. I am treated like family and I am so grateful to this wonderful company.

We had an ant problem.. showed up on time, did the work, problem gone. Highly recommendread more

From the owner: For all your pest control needs in Western North Carolinaread more

This company was quick, professional, and easy to work with. Their assigned Inspector, Keyshawn,…read morewas extremely personable and easy going, and seemed to "go above and beyond" several times during the hour and a half he spent looking at the home we were planning to buy. The online advanced payment system worked easily, and the report was comprehensive - with photos, clear explanations of any issues, priority ratings, and even links to contractors that could offer quotes to fix whatever problems were found. We have no problems with the findings, as Keyshawn was extremely thorough in both his process and his verbal synopsis before he left. We were extremely satisfied with the entire experience and highly recommend you give them a call.

Very easy company to work with. They were very responsive. Service was quick and easy. The report…read morewas very thorough and they answered all my questions.

I love Blue planet plumbing Georg and Pablo must have five…read moremasters levels degrees in Plumbing . I know 40 plumbers and these guys have a knowledge base that far surpasses everyone in town. It's always a pleasure to work with them as they are courteous, timely, and offer warranties on their work.

How can a company have any pride or professionalism in giving a quote of 950 to install two new…read moretoilet's. Greed beyond any imagination What an insult trying to taken advantage of people who don't know any better Shame on you

I moved to Asheville three years ago, and I had a lot of trouble finding a good electrician to…read morehandle my different electrical problems with my condo. I finally found A-American, and they were great. The solved all my problems and gave me a really thorough knowledge about everything. I had them hang two sconces in the bedroom, and fix an overhead light that was not working correctly. They did good work, and gave me a ton of knowledge about my electrical system that is invaluable. Great people. The technicians they sent were top of the line. Their service truck was really well stocked. They had everything they needed. I checked out their van. It was impressive. Good people make all the difference in the world. They are a well run company with excellent technicians. The techs seemed to like the business as much as I do. I like that when the company recognizes their biggest asset is their people. Not cheap, but fair pricing. I got more than I paid for, for sure. Well satisfied. I am delighted by their service and will call them next time I need help.

I reached out to A-American Electric and got a VERY quick response, which I appreciated. I was in…read moreneed of a dedicated outlet in my basement for a treadmill because the power was tripping if I tried using a non-dedicated outlet. The team was able to come out very quickly--next day, I believe--and provide an exact cost for the work. It was a fair price, given their responsiveness. I appreciated how quickly they were able to work, and their level of professionalism. You may pay a slight premium for the services at A-American Electric, but for that premium you are getting timely/transparent service, and a high degree of professionalism.

Bear Copper Electric should be your first call when looking for an electrician. Kodiak was prompt,…read morevery professional, and easy to work with. He helped figure out an ongoing issue with some light fixtures and was able to fix it right away. Ontop of it all, he's very fair in pricing which is hard to find these days. Don't waste your time shopping around, Kodiak's your guy!

I needed a service feeder cable replacement, and Kodiak handled all the coordination of the permit,…read morehaving Duke disconnect and reconnect the power, get the inspection, and made it all happen as conveniently as possible. I watched him and his helper do the work, and these are smart, friendly, knowledgeable people who only do the job properly and at a fair price. I could not be any happier with the entire process. I will only work with Kodiak and Bear Copper Electric from now on. This is a high quality organization and an even easier and better process than I expected.