I bought my spa from this very reliable and knowledgeable spa professional three years ago and I am…read morevery happy with service cleaning because when Chris is done it looks like a new soa. They are very responsive when parts malfunction and will get your warrantied product to you quickly. I had the pleasure of meeting Tom when he personally drove an important hand rail to our house in Oakhurst. I would totally recommend this fine establishment.

I was canceled on thirty minutes prior to my appt with the excuse of "I woke up with a cold today…read more " I was left with the option to reschedule for the next week. I just ignored the text and called Lint and soot and got two amazing gas insert fireplaces from them. It worked out great and I'm recommending Lint and soot to all my family now.

We purchased a swim spa. Audie has been great to work with and the rest of the customer service…read morecrew has been extremely helpful as we figure out how to balance the water.

We have repeatedly called owner because our 8 year old patio they installed leaked and we are…read morewanting it fixed. We totally understand it may not be under warranty but just want to get it repaired even if there is a cost. They sent someone out to look at it and never got a call back we had to call and call. Finally got the owner and he said they are busy. So I waited called again and same response . Last time he said after 4th of July still haven't heard anything. What has happened to an honest line of communication?

Turned out I was VERY impressed by Energy House's response to my complaint about "you never answer…read morethe phone." After I left that message the manager called me back almost immediately and apologized and explained hat their phone system was being updated. And, in the meantime, they sent a highly skilled technician to repair an issue with my hot-tub. Overall, VERY nice job, and VERY responsive.

We purchased our hot tub from Energy House about five years ago, and I can honestly say it has been…read moreone of the best investments we've made. From day one, the quality has been outstanding--we've never had a single issue with it. What truly sets Energy House apart, though, is their customer service. Every time we walk in, we're greeted by knowledgeable, friendly staff who genuinely want to help. Whether it's picking up chemicals or asking questions about maintenance, they always take the time to make sure we feel confident and taken care of. It's rare to find a business that stands behind their products and continues to provide this level of support years after the purchase. We've consistently had a great experience and wouldn't go anywhere else. Highly recommend Energy House to anyone considering a hot tub--you won't be disappointed!

Location: Leslie Pool supplies Date: June 5th, 2026…read more Service: Pool supplies This past week I briefly went to Leslie's pool supplies in my area that was nearby first time in there. I was checking out the pool floats cuz they usually have good floats and stuff so I wanted to see if they had anything that I could get for the family. The first off they do not blow the float for you at compared to other places you could buy it as is and or it comes you know with inflated. And then they have merchandise display that shouldn't be displayed because they do not have that merchandise that's displayed you should only have merchandise display that you have in stock not that you no longer have in stock. Overall they prices was reasonable fair cheaper than what I saw compared to the other retail stores within the area. The staff was very friendly helped me right away let me know what they had in stock let me know what's popular or best sellers this year. Plenty of parking in the front on the side and the back. Check them out if you're looking for pool supplies in the area.

I went to Leslie's pool on Chestnut today. Young salesman was very helpful; however, their prices…read moreare ridiculous. I bought a vacuum lock. Small plastic mechanism was $65. I bought it and then checked Amazon and the price was $10.99 for the exact same part. How can Leslie's charge FIVE times for the same part? Won't be going back there.

Exceptional service and super friendly folks here. If there was a six star option - I would have…read morechosen that. You need expert advice? Come to Clearwater

Very friendly and knowledgeable. My only complaint is…read morethey're very very pricey , check on Amazon before you buy anything there.

Worst customer serviced and dishonesty that I have encountered! Chris Flaming was referred to me…read morefrom Aquamatic, and initially seemed capable but left my previously intermittently working pool cover to a total breakdown within days of his work last summer. Spa Duck also made some "interim" electrical control changes from a convenient to operate post, into the below deck pool cover receptacle, totally hard to access, even from a kneeling position on cement. I now have to hire an electrician to redo their work to my original set up. I also had to hire another company to repair my pool cover system and will be using them in future. Spa duck would not return a call or text from last summer, 2021 after numerous courteous efforts to get their attention and help. In addition, in mid June 2021, I gave Spa Duck a check for 50% down payment on a new spa cover and have never received it! I was told by Chris at the time, that it would take two months, --but Aquamatic told me over a month later (on a separate matter I was discussing with them) that Chris had just brought in the spa cover order that day , and that it would take a week to get it done. This showed me Chris was already lying to me. This was 8 months ago!!! Since then, No pool cover ever delivered, No refund provided! Contractor license should get a record of this kind of unprofessional conduct. I called the Aquamatic representative who referred me to Chris at Spa Duck, to let him know that this company and owner Chris, are a POOR REFLECTION on Aquamatic which uses them as a subcontractor. Since that call couple of months ago, Aquamatic has clearly not managed to get them to show the slightest level of professionalism, fiscal obligation or just plain customer curtesy.

The owner was a great salesman, not a very good at installation. Then when there was a problem with…read morea leak in the plumbing he was unable to return to fix. I did this myself. Then there was a problem with the IAquiLink connection to operate the pump, so they sent out a service tech who was able to get it working, BUT did not fix the cause of the problem, which is water leaking into the junction box. NOW THERE'S WATER IN THAT BOX AGAIN AND THE PUMP IS NOW DAMAGED AND OUT OF WARRANTY. THANK YOU SPA DUCK

Update. The builder contacted me and sent a repair person. There was a factory problem with the…read morePentair lights and both of the lights were replaced. I appreciate the attention and I also appreciate the Yelp. Apparently, nobody will return your calls unless you put some reviews on Yelp. However, I wish the owner of Emerald pool would have better communications. The team went through a 110-volt line in the backyard during the project. I begged him many times to at least find the problem. Finally, two electricians spent 8 hours and 2000$ to solve the problem.

Terrible customer service. Was treated poorly the entire process. Bryan, the owner, would go weeks…read morewithout returning our phone calls, emails, texts. Seemed like a good person when we hired him, but later showed his true colors. Our pool has been done for a month now, and he still hasn't shown us how to work the equipment, which was in our contract. His sub contractors did sub par work, didn't care about their craftsmanship, just wanted to get paid quick. I would highly recommend going with a different company to build your pool. It is an important purchase, and don't trust these guys!

Lily has been the best service and support for all my business needs. I can order online for…read moreeverything including vacuum pool parts so I can replace worn plastic parts saving customers waiting time and enables quick turn around time and keeps customers happy and adds value to my pool service expectations . 100% customer service goal with zero defects. Thank you Lily and your an asset to your company Leslies

Lilly has been a great source of information and tips in the care and maintenance of the pools that…read moreI service.When I take new customers I always start with bringing in water sample and use there experience. I have been to there other locations in Los Angeles county and every locations has a great Customer Service person.

This guy is phenomenal!! He has solved every pool issue that…read moreI have had over the past 7 years. Super nice and extremely helpful. Don't go anywhere else. Support this great local business!

My pool pump was making a loud electrical noise every time it was running, although it seemed to be…read moreworking fine. I googled the problem and found videos that it could be a problem with the capacitor (ordered one online but it wasn't the capacitor), debris in the impeller (cleaned out impeller but it wasn't that either), or loose bearings (requires special tool and labor intensive to replace). Of course loose bearings was my problem (not any of the other easier to fix issues). I googled pool stores in Fresno or Clovis and came across Pool Mart and read all the good reviews. I called Chris and explained my problem and he knew right away it was the bearings. He was a great listener; since I said I had cleaned the impeller he figured I knew how to take the motor apart. He said he could fix it for $100 with a one day turn around time (or $125 labor if he has to come out). I brought it in the next day and sure enough he called me the following day saying it was fixed. Pool pump is now reinstalled and purring like a charm. While I was there to pick up my pump, Chris also answered my other pool questions around how to turn which drains on/off and fixed my leaky fountain cap for free. A few days later I called Chris for advice about my friend's neglected pool. He gave me some great advice about getting mosquito fish so I did. Now the Consolidated Mosquito Abatement District is happy and off our backs. Unfortunately for Chris, he will now be my go to person for all pool related issues.

We had several pool companies give us bids . Including one we had used before …read more We had a friend that highly recommended Signature pools . We contacted them and immediately Travis got back to us . He came out to our home listened to our ideas and brought our vision to life . The overall experience was fun and exciting due to how the entire staff worked with us in such a professional and timely manner . We recently had one of our pool lights go out . Travis reached out to us they came out immediately and replaced them . Again their staff was so kind and professional. Our friends and family have enjoyed our pool so much that a few of them have decided to build their own pool . The exceptional quality of our pool has always led them straight to Signature pools .

I reached out to Nicci Mellon for an estimate and Nicci was nice at first but she didn't really…read morelisten to my ideas and what I wanted in a pool. So I asked her to resign it but it took her weeks to do so, when she did it again once again it wasn't to what I told her and this is after me having to email , call and text Nicci repeatedly. I think it's because she wasn't consistent with my message/ S phone calls that she forgot what I wanted in a pool design. Nicci always has an excused and apologized for why she didn't reply. Currently I'm Still waiting for Nicci to return my phone calls. Signature pool was one of my top choices but the customer service I'm receiving now is worrying me to proceed. I would advise others to request for another designer right away if you get Nicci.