I will never go here again! I brought my two year old dachshund to be spayed here today. First, I had to wait 25 minutes just to drop her off. She had puppies 11 weeks ago and had just gone into heat one week ago. We knew we would be charged more because she was in heat, but when we arrived to pick her up, they tried to tell us she was pregnant. I am 100% positive there is absolutely NO way this is true! I am home with her 24/7, there are no male dogs in my house, I only take her out on a leash, and she sleeps in my bed at night. I told the staff there is no feasible way she could have been pregnant. They INSISTED she was and would bring a "vial" out of what they extracted. As if whatever they wanted to "show" me couldn't have easily come from another animal. I was forced to pay an additional $76 for what I KNOW was a lie! On top of all that after paying the outrageous scam of a bill, I waited another 25 minutes for them to bring her out! I would NOT advise this establishment to anyone! read more

Always go with your first instinct. This place is AWFUL! The staff could use some serious customer service training. The last appt I had there was at 10:30, we sat in the lobby from 10:25 to 11:05 and finally walked out. No one said they were running behind, or sorry for the wait or anything. Then they had the nerve to call me more than an hour after our scheduled appt time to say they were ready to see us. Not to mention every time I call, I'm put on hold for 10 minutes or more. No amount of calls from this place could ever get me to go back. EVER! read more

Was there this morning to get my dogs nails ground down. They took him in quickly which was nice but they didn't do that great of a job and when I got home I noticed that he's actually bleeding from one the nails. read more

DON'T TAKE YOUR ANIMAL HERE!!! I took in my 6 month old puppy to be neutered . The staff was rude and grabbed my Tyson out of my hands like he was a rag doll. I was very worried and I tried to ask questions about the surgery but I was rushed out of the door. When I went to pick up Tyson that night he looked very sickly. I bought some pain meds and an e-collar. I was told that he wouldn't be in vain for more than a day or two. I took him home and he was whimpering and was up all night shaking.(this went on for 2 nights.) By the 3rd day he still was in pain and his eyes were blood shot and he was wheezing. I call back the vet and told them what was going on and they said it was normal. Another 2 days go by and my daughter wakes me up freaking out saying that Tyson was bleeding.... I get up and his EYES WERE BLEEDING!!!!!! I rushed him to the VCA Animal hospital and I was told that he had a severe upper respiratory infection and bacterial infection in his eyes, also the surgery site was infected as well. The VCA vet tx me that he most likely caught it from all about pets and the "tools" they used for the neuter may not of been sterile.(I work in the healthcare field and I'm pissed at this point) I called All about pets and told them about the upper respiratory infection and the Vet told me that is not possible, there were no other sick animals there that day ( bull shit!!! It's a vet!!) She said that since I worked in the healthcare field that I brought home the infection and gave it to my dog..... ugh!!! Don't take your animal here! Please!! read more

We're a couple of seniors who've been adopted by a local feral cat colony. In the several months it has taken us to get most of the cats spayed and neutered here, this clinic has done a superb job. We've not had any of the cats experience any post surgical problems. The staff is cheerful and helpful. I can't speak for any other service as we've not taken our other pets to them for treatment. read more

Interesting that they never addressed our heartbreaking review. Wish I could give that vet negative reviews!

I love this place! I used to work there for a short time back in high school and it hasnt changed since then. Coming from someone who has sort of been behind the scenes, I can say everyone that works there has been nothing but professional...from the Dr.s to the receptionists. My parents and boyfriend take their animals there, and they have NEVER had issues. GROOMERS: My parents have taken their two malteses there and they always come back looking great. I think we had one tiny issue in 10 years with them getting nicked my the shears, but they remedied the problem quickly. I recommended my boyfriend take his dog there to get a field cut (shes a Brittney). She is a handful too...so I can only imagine how bad she was there! She came out looking great. I just got an Aussie, and will be taking him there to get trimmed soon. VETS: It makes me cringe at some of the reviews people give this place. Just because you cant afford to pay for your sick pet, that is no need to give the vet hospital a bad review (its like giving a horrible review to a casino for taking your money). I mean come on people. Anyway, Ive taken my cat, dog, and guinea pig there and have been pleased everytime. The prices are definitely affordable and doable for most people. There was one time I was there, and gotten a test I really didnt think was necessary, and just told them not to do it and if the problem persists Id come back. I dont understand, the Yelpers that complain about their bills being outrageous, but they you have to approve them at some point, correct? This place is great, Id recommend them to anyone on a budget or anyone that wants great care for their furry family member! read more

We came here for a second opinion on the advice of a friend who has been here as well as worked here, this place is first rate. They are so kind and helpful. All of my concerns were validated. My old vet said my dog was normal, clearly not so. I think we are in the right place now. I would recommend this vet to anyone who loves their pets. I won't go anywhere else again. read more

Should be called All About Money. If you notice the only review the vet answered about was one dealing with a money issue. I had taken my animals here (a variety of them) and spent thousands of dollars. And when I took in an abused puppy that wound up growing up with behavioral issues, I was embarrassed several times in front of other clients by Dr. Zucca and it was suggested that I get rid of the dog before she got to be to old and I would no longer be able to do it. I still continued to go there (because of Dr. Bradley). My dog wound up passing away. Later I got a puppy, that was kept away from socializing with other dogs (until all her shots were done) I took her in and other dogs started barking and she got scared and barked back and out comes Dr Zucca to embarrass me in front of people that if I can't control my dog I need to go into a room away from everyone else. While I was spending thousands of dollars for a rabbit with kidney problems, a dog with breast cancer, a cat that had to have a leg amputated, I was their best friend and treated with respect and like royalty, but once I had healthy animals and what that considered a problem dog I was no longer treated the same. Still don't know why my dog passed away. Left her on Friday was told she would stay over the weekend and would come home Monday, she passed on a Sunday. Even after an autopsy, answer wasn't clear. This should have been written long ago, but yelp wasn't around. read more

My Letter to Sacramento Area Animal Coalition: Hi I just wanted to let you know about a concern of mine. I took the kids to All About Pets yesterday morning. They were not able to neuter Imhotep of whom I had a voucher for as well as Egypt. The reason is they didn't check him first which is customary so, he was put under dressed, and even started plucking his scrotum hair before they noticed. I appreciate the voucher as it could have been a lot more but, what they didn't do is grossly irresponsible. They also wouldn't answer my direct questions while I was in the office and held the kittens hostage while telling me of their mistake, until I signed the paperwork. They also told me they'd given shots to Imhotep after talking to the receptionist for 20 minutes about where I'd taken him to get his shots. Still she wrote down in the log I was shown that he hadn't had his shots. The whole time going through this I realized this was more about them trying to show they were in a positions of authority and therefore my assertiveness was deflected and a wrestling match ensued for dominance. I had more questions when I return home. Finally, I told them I would give it two weeks (until Egypt healed) and if something else was revealed to be wrong with them I would be paying them a visit. The whole point is All About Pets is being referred as a place to go and they are grossly lacking in communication and have race issues they try to squelch with one Black woman at the front desk who is visibly feeding off the white employees instructions. Animals aren't savage and those of us who have them treat them as family members. To minimize the importance of these beings safety is premeditated murder in my book. Deflecting concerns and tuning customers out when they don't treat as an authority is also dangerous as anyone can see from the current state of our country. I will not be taking my babies to these people again. It disturbs me they paid themselves for the mistake with Imhotep but after two weeks if he's O.K. and Sacramento Area Animal Coalition is content with allowing them to cash this vouchers in when they really did nothing, fine. However I do suggest taking them off the list as I've found many in reviews who've brought their pets to them and either they've died or they share my experience. So all and all this wasn't a great experience. These people PURPOSELY withheld information, held my babies hostage (though that wouldn't have kept me getting them), they really are lacking in customer service and integrity. There is an arrogance that keeps people writing negative reviews about them. They need to be investigated because there is more going on than meets the eye. Also, I noticed they were uncomfortable with a Black person being in their office, let alone a Black person whose intelligent and able to see and articulate their hustle. They were offended by the African names I gave my babies, and kept pushing me off on the one Black receptionist their (probably for such occasions), who has in this letter, didn't end up writing down the right information. Having tattos don't make you superior or intelligent. Hopefully, I'll get my money back from the SS and they'll be shut down in the near future. read more

We've been enthusiastic fans of All About Pets for seven years. From lizards to cats to our beloved Bichon, the folks at AAP are not only completely professional, they also genuinely love their patients (and their patient's owners). Dr. Zucca is a legend in our house. This is one of those kinds of businesses where you go out of your way to recommend it to others-- they're that good. read more

I took my cat in for an emergency visit based off a recommendation from a friend. My cat was very ill and they did all of the standard tests. They wouldn't even guess or give me any inclination of what it may be. My cat proceeded to get worse as they racked up more tests and more cost. I finally made an appointment to end her suffering. The techs asked me if I had been there at least 4 times and were very rude and short staffed. When I met with the vet she said I was giving up and the hundreds of dollars that I already spent was not good enough. She spent 15 minutes telling me that I should not get another pet and this cat was loosing her life because of me. She never once offered a solution and she asked if I had done a viral test- Which I had done there!!! She never even looked at the file. My cat was starving to death and miserable. As I was loosing a member of my family she showed no empathy at all only blame. I then asked her to stop as tears were running down my face. She continued to lecture. As I held my cat in my arms to say goodbye crying, and very angry She proceeded to say Can I take her yet. She tried to recover every time by saying, well I know how you feel. It was the worst experience of my life and I have been to multiple vets with more class and experience. Don't waste your money. If you want your animals to be treated well go to the Missouri Flat Pet Clinic in Placerville, It may be a drive, however they are the most compassionate understanding people I have ever met. I have had pets my whole life, and I even have a special needs dog. There is no limit to what I will do for my pets, however doing surgery and torturing an already suffering cat is not on my list. How dare she treat me the way she did. read more

All About Pets is new to my dog and I. Thus far, I am pleased with Dr. Kwak and the service I have received. The front office staff are kind and pleasant. I for one believe it's not just about negative remarks but also to give kudos when a job is well done. Thanks--All About Pets for showing that you do care!! read more

Dr. Zucca and Staff have been caring for my pets for 20+ years. We have been through puppy/kitten stage to illness, chemo, prevention, etc. I trust Lynda Zucca above all vets and always ask what would you she do in this situation. She has my utmost trust. I am grateful for her kindness and for her incredible staff of vet techs and the front desk that never ceases to amaze me. Thank you for your care of my fur babies. read more

We have been coming to All About Pets for 25 years. Dr. Zucca and her staff have always treated our animals with special, loving care. We recommend them for anyone wants the best for their furry kids. read more

Dr. Zucca is amazing! I just got my first puppy and brought it in to this clinic. The staff was friendly, the doctor was attentive, and I just overall got a really good vibe about the place. Dr. Zucca definitely was great with my puppy and she seems to really care about her patients. I appreciated how helpful she was and open with new information since this is my first animal! I will be coming back for sure. read more

Most staff are friendly and knowledgeable but some of the business practices essentially outweigh that positive aspect. The largest problem was when I had my cat re-tested for her thyroid levels. The machine was temporarily out of order (which was inconvenient but not a big deal). I indicated at that time that I wanted to get the prescription filled elsewhere (my local Costco) and was informed that we should wait for the results (so the dose could be adjusted if needed) and that all I would need to do is provide the phone number of the destination pharmacy at that time. Instead, All About Pets decided to fill the prescription themselves and then refused to transfer the prescription anywhere else because it was their policy not to once it was filled. I did not authorize filling of it and had indicated beforehand that my intention was to have it filled closer to me (whether that was conveyed internally between staff should not be my problem). I will be looking for another vet. read more

We've had over 17 years of great experience taking our pets here. Dr. Zucca and her entire staff have taken excellent care of our dogs and cat. Our cat was brought in near death after eating ribbon and due to the care they provided was brought back to great health and lived to be over 18. Our dogs have thrived as a result of the annual check-ups and procedures provided. They love the treats they get too! The best surgeons, acupuncturists, vet techs, lab work and office. All About Pets deserves the highest recommendation because they've earned it. read more

All About Pets is extraordinary- Since I've moved I fly my pets up to go there, because no where else will do! My kitties receive great care, the pricing is super reasonable (especially for what you get!), the staff is friendly and helpful...I think they might care more about my pets than I do, they are so wonderful with them! I highly, highly recommend them, you won't be disappointed! read more

I only have one pet, a cat. But she is my princess cat and I take her to the vet and the groomers regularly. I recently moved and a neighbor referred me to All About Pets and I had a great experience. My cat didn't seem scared at all. And Dr. Bradley was the vet who saw her and she found something that no other vet had found. It was nice because my cat is happier and she feels better. Shortly after this visit I experienced some weird behavior from my cat and called Dr. Bradley and she easily walked me turlough the best solution I'm very I,pressed with her passion and herTLC to my princess cat. I will definitely refer this place to others! read more

Dr. Linda Zucca is HANDS-DOWN BEST REPTILE VET IN THE AREA! I absolutely LOVE Dr. Zucca at All About Pets. We drive across town to have our reptiles cared for by her. She has reptiles of her own and keeps up to date of current techniques and procedures. She is thorough and caring and really tries to make every visit as cost effective as possible. I cannot say enough great things about her. It took a VERY long time to find a competent reptile Vet in the area that we were comfortable with. I am so glad we found her. Thank you Dr. Zucca! read more

Ok, I don't get the bad reviews either. I've had three of my dogs come here for the past 10 years and they are very caring and good vets. I've had two pets put down, they never charged me a dime and offered for me to come in the back to be with my pet when they put them down. It was an emotional time and the doctors were very caring and compassionate with us. It's not cheap to have animals, I find their prices very comparable with other veterinary clinics. They always ask for permission before they charge you for anything. I've been very satisfied with All About Pets. The haters need to take their animals some place else. I find it suspect all the negative reviews, makes me wonder if another vet clinic is doing this to deter people from coming here. read more

I came here on a voucher to get my female cat fixed and a few hours after I dropped her off the doctor called to tell me that her cervix was full of liquid and that they needed to do emergency surgery as soon as possible. when I first got a quote, it was $1100, being a college student, I do not have that kind of money. After telling them that there was no way I could pay for the surgery, they so very kindly waived a whole bunch of fees and came up with a price of $300. I was absolutely happy with my experience especially because I took my cat to another vet before this and he said " there is nothing life threatening", well obviously he was totally wrong. I will be going here for now on, they saved my baby's life! read more

A few months ago my dog was in pain, couldn't open her eyes and it was just obvious that she was uncomfortable. I called her doctor's office at the time (Sunrise Blvd Animal Hospital) and they refused to see her even though it WAS an emergency (they were the ones who told me it was an emergency when I called btw!) and they weren't closing for about 45 MINUTES (talk about not caring for their pets and only caring about money- she was a patient of theirs for YEARS)! I was very scared calling every single vet office in the area, no one was willing to see my 6 pound dog that was in so much pain except ALL ABOUT PETS! Dr. Bradley and the staff ended up staying so late with my dog that night (smiling the entire time - no one made me feel bad that they had to stay late because of my dog), they are just AMAZING!!!!! Our dog is the baby in this family and Dr. Bradley takes the best care of her. Our family could never thank her enough. My dog has been battling with a few issues for a while and hearing her vet say "I promise we will get to the bottom of this" is the most comforting feeling. My dog ALWAYS gets so much attention from Dr. Bradley, our appointments never feel rushed. She takes her time every single appointment and will inform the pet owner about everything that is being done. It melts my heart that there is a vet out there that actually cares about my dog and is willing to be so patient and kind as we try a million different things to help my dog get back to her normal self. Dr. Bradley IS my dogs hero! If it weren't for her, who knows where my dog would be by now. ALL the staff there are AMAZING as well, every time I call or come in, the front desk girls are just so friendly and they make our family feel so welcome! We love it! I NEVER hesitate to leave my dog there if needed (and trust me, I'm a crazy dog mom - I don't leave my dog ANYWHERE!). All the technicians are friendly and kind; my dog has gotten very familiar with Brian (the technician), our family adores him. I have never seen my dog as calm and happy as she is with Brian. He is patient, kind and so gently with her. Every time he brings my dog out, it is beyond obvious that she is so comfortable with him! As a pet owner, that is the greatest feeling in the world. ALL ABOUT PETS has taken the BEST care of my dog! I would NEVER take my dog anywhere else again! read more

I have been going to All About Pets for 14 years now. Dr. Zucca and staff have been like family and have only offered the best of care. I want to thank them personally for being there when the I had to put my best friend and constant companion Honey Girl down yesterday. Dr. Zucca and one of my Honey's favorite techs were with me the whole time as she transitioned to a pain free life. I know that after I left in tears, she was in the best hands of people who truly care. Thank you for 14 wonderful years of wonderful care. read more

Love this place and so does my dog! The front desk girls are awesome and always willing to help. Had to bring my dog in the morning I was leaving on vacation without an appt and they were so accommodating! I really love Dr. Zucca :) read more

I really love this place. I have a small family member that just happens to be a toad. He has been with us for four years and always in great health. Last week I noticed weird symptoms, and I really thought he might die (he had completely stopped eating and was having spasms). I was worried that I'd have a difficult time finding a vet that treats amphibians/reptiles. I realize some people reading this may think "Seriously, a toad?", but he his family and we had to help our little guy. It is heartbreaking to watch anything suffer or be in pain, and he looked like he was really hurting. I feel lucky to have found Dr. Zucca. She was incredibly knowledgeable and was also very kind. I really love this lady. The staff and techs were amazing. Five stars for great customer service. They were very friendly and made us feel comfortable. Toad received injections during his visit and we are also giving him meds at home. I have to say, he can move his legs normally again and he finally ate his first meal in over a week! Sir Hemingway Toadsworth III would like to send love and gratitude to everyone at All About Pets for being so friendly and for saving his life! We can't thank you enough. One last note, if you have a reptile or amphibian and need a vet, I would recommend going here. read more

Absolutely love this place, everyone is super nice and actually care more about the animals than money! Amazing place!

The best place I could ever take my animals. Everyone there from reception to techs to vets are kind, knowledgeable and professional. Dr. Zucca seems to have a sixth sense when it comes to treating our pets. All the veterinarians there are exceptional. This place understands people live on a budget and don't always believe the best treatment is the most expensive treatment. Love, love, love this place! read more

I take my dog, Chewy here and love the blonde doctor there. She is attentative, informative and seems to genuinely are about my dog. She has always offered the best care and quick return on questions I may have. He gets treats when he's there for his routine physical and vaccines. They are reasonably priced and can usually get me in if I need to be seen that day. I recommend AAP for your dogs care if you love him/her as much as I love my animals. read more

My wife took our little pumpkin pie, Boston Terrier to get a check up and heartworm/flea medication. We only wanted to get the medication but since she hadn't been "seen" by their vet an exam was necessary. I asked how much Sentinel heartworm/Flea medication costs and was told around $44.00. The exam was $44.00 so we were looking at $88.00 out the door. I also said that she could use a nail clipping that costs $8.00. The appointment was at 4:00 pm so they said bring her in at 3:45 to clip her nails. As soon as my wife approached the counter they told her to take her back to the grooming station. At this time, my wife was holding her and could tell that Piper was very anxious in her surroundings. A groomer met her in the lobby and ripped Piper from my wife's arms as, Piper dug in and was handed over to another groomer. They immediately started to clip her nails with no cone and was very agitated and anxious. Soon after a groomer came out and said that Piper had bitten the groomer and that they couldn't finish. Then the "upsell" came to the exam and medication. We had proof from another vet that she had been dewormed but they couldn't be sure if that was the case. My wife told them that Piper had been on Sentinel for the last year and that she had in fact been dewormed. They told her that they were running a special for $10.00 on the heartworm exam if we would buy a years supply of Sentinel. So now we are looking at $156.00 instead of $96.00 and the nails aren't even clipped. My wife told them that maybe they should let a dog get comfortable in their surroundings before they start tormenting with nail clipping. I also have never been to a vet where the owner is not allowed in the exam room? Would you let a doctor take your one year old child into an exam room without a parent present? Owners are there to comfort their animals in a strange environment. The place is always dirty and they have 10 to 12 employees it seems. They hang the used towels from the groomers out back, do they wash them first? Our dog was mistreated and we never will go back again. People are correct when they say It's All About Money, the animals are not treated well. And by the way, our dog has been quarantined because of the bite and cannot go on walks for 10 days or be in public, I'm surprised she wasn't issued a House arrest monitoring device. STAY AWAY!!!! read more

Its sad because they have decent vets, but the staff at the front desk is very unprofessional and completely unorganized. My sister went there to take care of her turtles and I was with her everytime they forgot about us and what they were doing. No one ever knew what was going on with the turtles even when we were there every three days for two Weeks straight. Then the last time, they told us to come in whenever we wanted to give one of her turtles a shot. When we came in a few days later, they asked us why we didn't make an appointment and that we would have to wait an hour for her turtle to get one little shot. Really???!! By the way, they were the same girls who told us we didn't need an appointment. They said nobody told you our techs are in surgery from 1230 to 230 everyday. No! No YOU did not tell us that!! After I got pissed, they quickly said a tech would be out in fifteen minutes to administer the shot. Interesting. One other thing I didnt like was when they gave us an estimate of what needed to be done and we said we couldn't pay that kind of money. A few minutes later, they said they "redid" some things and the bill went down almost $100! Why the hell didn't they do that in the first place?! Please save yourself the time and money. read more

I have been going to All About Pets for about 20 years. Dr. Zucca is the best Vet. I have ever gone to and when she's not available I have found the other vets wonderful as well. They all care very much for the animals. Reading the other reviews I am shocked. My animals have all had the very best care possible. I've always received an estimate of the cost for treatments, possible alternative treatments and their cost. The Dr. always explains in detail what treatment she recommends and what the likely outcome is as well as other possibilities if there are any. My dog has had acupuncture with good results. The office staff also explain each of the individual charges on the estimate before asking for my signature. I have never had an estimate be wrong, I have never had to pay for anything before treatment. If you visit the office you will see pictures of animals all over the walls, those pictures are thank you's for the wonderful treatment those pets received. I also have my dog groomed at All About Pets. l have tried other groomers but they are the best. Prices are competitive and the groomers also love animals. The door to the grooming room is always open and you can see how great they are with the animals. If I could give ten stars I would. read more

I took my dog to the grooming here. The place is a little small and they had a lot of dogs there when I took mine in at 9:30am. My dog is a very big dog lab mix with mastiff and they put him into one of the kennels that was too small for him. I was happy that when I picked him up they put him in the back for a bigger kennel. They did a good job grooming but I had a few problems. I made the appointment at 9:30 because I had things I needed to do. I went and ran my errands and 3 hours later I hadn't heard from them saying he was done. I've never been to a place that has taken longer then 2 hours to groom my dog. It was 1:30 and I had had enough it had been 4 hours and I still hadn't heard from them. I called and they had just finished with him. He does not have long hair, he's good mannered and listens when you tell him to sit so I don't see why it took 4 hours. My dog then badly had to go to the bathroom and when I got home he drank his whole bowl of water and then I filled it up and he had to drink more. I wish they had provided my dog with some water and taken him out to go to the bathroom especially since it took them 4 hours to groom him. No dog should have to suffer 4 hours with no water and no way to go to the bathroom. I will not be returning read more

I've been going to All About Pets since shortly after they opened in 1989. I've had many pets with many illnesses and injuries to deal with, and the vets there have been very capable and compassionate. When one of my cats didn't respond to any medication for his problem and would have died, Dr. Zucca came up with an idea that wasn't in the medical books, but it worked and extended my cat's life for many months. The technicians have been very supportive and at times have gone out of their way to help with a critical situation. I've had to euthanize 3 cats and a dog at All About Pets, and each time the staff was very compassionate and understanding of my need to be with my furry loved ones as they said good-bye to this world. The answer I was given each time I asked to be in the room with them was, "Of course!" with no hesitation. The vets in this office truly love animals and you can see it in the way they approach them and handle them. read more