This vet is absolutely amazing ! They got my dog in and took very good care of him ! They do amazing !

Be very careful if you want to choose this small practice, I can no longer recommend them despite loving my vet when allowed access to her. I thought it was great to have an office that was close to my home, especially in case I had a sick pet that I wanted to get to the vet quickly or without a long car ride. Unfortunately I discovered that they aren't equipped to handle this and refer out to emergency centers much farther away, even when you call as soon as they open. I was informed that because they are a small practice I should have known to have a secondary vet lined up for when my pet gets sick, despite never being informed of this at any point in the past. This is not something I have ever experienced at any other veterinary clinic and don't know why I was expected to have this understanding. After I had my dog seen elsewhere and got her diagnosis (infection caused by E. Coli) I tried to get ahold of my vet again to get instructions on an upcoming procedure but never received the return call I was promised by office staff. I had to cancel the procedure that had been scheduled months in advance because I didn't know if it was safe while my pet was being treated by the other hospital for the infection. I attempted to address the situation again after the procedure was canceled because I still hadn't received a return call and was told I didn't warrant a call from the actual vet because my dog urinating blood wasn't that serious and my dog was already seen elsewhere (at their suggestion). I was also informed I shouldn't have been told I would get a return call from my request to begin with because they do not have enough staff to guarantee responsiveness. I don't think wanting to ask the actual medical professional a medical question is such a wild expectation from a pet owner, especially when they didn't see them for a current illness and have them scheduled for a procedure requiring anesthesia a few days later. All I wanted was reassurance that it was safe to go ahead with the appointment or confirmation that I needed to wait and reschedule after the infection cleared, but I was denied the opportunity. Update: I received my pet's records and discovered that the front office staff that took notes from my calls (TW) was not the person I spoke to and the notes they left were judgmental and inaccurate. They stated my call requesting to speak to my vet about an upcoming procedure was only a call to say I took my pet elsewhere. There was no note indicating what I truly asked for. They also labeled me "hysterical" on all of my pets files for being tearful and scared on the phone when my pet's urine turned to pure blood. It's clear I wasn't listened to, my concerns weren't taken seriously and I was dismissed for being a concerned pet owner. The office staff is why you can't rely on the practice. read more

Hoover went into renal failure while we were out of town. My inlaws were not capable of getting him in the car so All About Pets came to my house and picked him up. Best vet ever! read more

All About Pets Veterinary Hospital - Outstanding care for my pup - Veterinarians Near Me - O Fallon, Illinois

I have an aggressive cat who has to be knocked out just to be examined! They are great with him, and have helped my other cat with spraying issues as well. The only reason I'm giving them 4 stars is because it's so ungodly expensive but I think that's all vets these days. They are great here!! read more

I'm very happy with my experiences with Dr. Chris and his veterinary team. My pets have needed urgent care on more than one occasion and Dr. Chris has always made room on his busy calendar. I'm very grateful for the care and compassion he has shown. read more

I love this vet. They take care of my dog, Bubba, and treat him like the big-hearted baby that he is. They are personable and friendly and easy to work with, and I don't leave there wondering how I'm going to survive and pay my own bills, as they do not break my bank. I will remain loyal to them and highly recommend them. read more

All About Pets Veterinary Hospital - Veterinarians Near Me - O Fallon, Illinois

We looked everywhere to find the right Vet as I personally get frustrated with most Vets. But I digress a client ref-red me to Dr.Vicky and staff I couldn't be more pleased with my fur babies care! Isaac was great with signing us in and explaining the procedures and after care. I fully recommend All About Pets Dr.Vicky and Staff Isaac! they don't just treat your pets they love them like their own! read more

A fresh reminder how the veterinarian profession is ranked the highest in suicidal thoughts and actions compared to other medical fields. During this holiday season, let's give prayer and healing to those who experience episodes during their heavy and rough times and thank them for their service. Rather than view those adversely through judgment or stigma it may be best to embrace others without the victim shame or victim blame. These can be trying times. In case you need to reach out, crisistextline.org is available. read more

It's taken me almost 2yrs to write this. I know veterinary science isn't easy - pets can't explain what's wrong, and there's a process to diagnosing issues.. I brought my young cat in to be seen after a night of what sounded like the sniffles and some sneezing. I had to leave her at the clinic since we didn't have an appt, but her being there I was confident she'd get looked at and the right treatment would be prescribed. I got the call that it was "nothing serious just a sinus infection infection" and they gave me meds to administer for a week.. I called two days later letting them know that the meds were making no difference and that she had stopped eating - I was told that was normal and to keep the meds going. About a day later she stopped drinking and I was giving her water with a syringe. I brought her back in to get looked at and after about an hour they call me to say she needed to be brought to emergency hospital in St Louis immediately - growths we're found in her sinuses and they were equipped to treat it. I raced back to get her, got a fat BILL (for what should've been done on DAY F'ING 1) and we were off... She went into surgery that night, and passed away about a week later. I believe if she'd been diagnosed properly she would've had the strength to make it through surgery and recovery.. Bottom line is this..they made the lazy diagnosis from the start. I trusted them to do their jobs and they failed us. read more

"All About Money" is what they should be called. We took our 2 month puppy there for an intro visit to get a file started and provide them her shot record. She came from Spencer's Pet Rescue who already provide all the immunization shots needed. After providing the vet tech her shot records, she came back and informed me that our puppy would require additional immunizations per the vet. The cost for the 3 shot series would be $90 each or pay $180 upfront for a $90 savings. Seeing as the experts were telling me these were absolutely necessary after they had reviewed the puppy's shot records, I did not hesitate to agree to the shots and pay upfront to save a little money too. The vet came in a few minutes later and reiterated that the shots were "necessary to ensure she is fully immunized" so again trusting the experts I had no reservations of moving forward with the shots. It was only after getting home and reviewing the paperwork provided that we realized that the series they started were the ones she was already started on by Spencer's. Our puppy essentially got her second shot early because the vet started the series over again. We called to asking to speak to the vet directly to see if this means she would have lessened immunity because it was given too early and if there were any side effects. We also wanted to know why they didn't inform us at the visit that these were the exact same shots already in the records we gave them. The vet was too busy to answer and did not return the first two calls. Finally on our third attempt the vet came on the line and said they don't really trust the shots Spencer's gives and so it's best to start the series again -- this is of course complete BS! We've dealt with Spencer's before and know folks that worked directly with them so there was no reason for us to doubt the validity of the care they were providing. We told the vet this seemed very shady and wanted to get our money back since we were duped into paying for unnecessary services upfront. He said they do not and will not refund any portion of the money we paid upfront. There seemed to be no care for the puppy or her health, but they were very passionate about holding on to their ill gotten gains. We originally went to this clinic because it was who several at Spencer's had recommended for our previous dog, so none of this made any sense. Since then we've learned that this clinic used to work with Spencer's, but were essentially fired for negligence. If it were possible, I would give them negative stars based off this last experience. Pathetic!! read more

I have used this vet for a couple years. It is the only vet i have used since moving to this area (the midwest) The staff is friendly but the visits always feel like a cursory review. I know they are busy but you want to feel your pet is cared for in a personal way. Or at least I do. I never had a complaint really, though, for the annual exams. Recently however my family had to make the difficult choice to euthanize our elderly dog who had become ill and would have needed at least one surgery we were not sure she'd even recover from. This was an incredibly difficult choice and one I have only made once before. The first time, my dog was put on a table and covered in warm towels. His arm was shaved and he was given something to calm him and lull him into a deep painless sleep. I was given all the time needed to say goodbye and when I was ready that vet applied the lethal dose and my beloved dog went in his sleep. While All About Pets did give us time to say goodby while the dog was awake and with us, they had us immediately put our terrified dog who was disoriented with pain meds and still in pain on a set of blankets we had brought for her to take her home in. We thought we'd have more time once she was asleep and her anxiety had been alleviated, giving the kids a chance to see she would have no pain and would just drift off in her sleep. The dog was scared and struggling to get away as I held her to me so they could shave her arm. While she still struggled in terror, there was no peaceful sleep for us to take time a little more time to say goodbye, instead she was given the lethal dose immediately in her terrified state and died almost instantly without any peace. Her eyes open, her tongue out. She evacuated her bladder all over me as I had been holding her and no towels had been offered. I am horrified and haunted by this experience and knowing this wonderful creature's last moments on earth were scary and forced. Perhaps my last vet was just very compassionate and that experience was unique, but the experience at All About Pets impacted all of my family in a traumatic way and none of us will be returning or recommending them again. read more

I took my 10 y/o lab mix in to be seen because he was lethargic and stopped eating, and simultaneously I discovered a lump on his underbelly. I thought and prepared for the worst, and was so worried going into today's appointment. But Vet Tech, Shannon was so incredibly sweet with my dog, I already felt at ease. And then when Dr. Cox (sp?) came in and was just as sweet and concerned, it made the whole experience better for my dog and I. I am very grateful for their help and compassion today. read more

I can't say that they are good or bad. The doctor was in and out so fast. I'm used to my vet in Austin that spent time with me and talked over everything. read more

We love Dr. Radloff and the entire staff at All About Pets. It is clean, professional, and friendly. They are so nice to my cat, and make us feel like they really care about him. I would (and do) recommend them to anyone looking for a vet. read more

We have used all about pets for 4.5 years and could not be more satisfied. The way I look at it, is that it's a vet clinic. You go once a year unless your pet has problems, with that, you may see a few billing mistakes or hiccups because you don't go everyday. We have never had any problems will billing or more importantly, the care of our dogs. Easy to get in and see the doc and reasonable prices. Overall, it's a good vet that takes your animals care seriously and doesn't charge thru the nose. read more

Been going here for 5 years now. The staff is great, they are helpful in working with my schedule if I just need to run in for something and they're really great with our poodle Mr. Horatio! read more

There are just no words to express how grateful I am to Dr. Chris and his staff. I've been taking my dog and cat to him since 2009 and have always gotten exceptional service. Great knowledge, care, concern, and empathy are in abundance here. I've had dogs (and more recently a cat) all my life and have met many fine veterinarians over the years, but Dr. Chris ranks at the very top! Many thanks from me, Winston and Merlin :) read more

I really do love this clinic! Very friendly staff and they don't gouge you on price!

Dr. Chris and his staff have kept my 11 year old dog kicking for a long time now. There are many times when we thought Jake was checking out on us, and some days I think Dr. Chris and AAP will take the loss harder than me when it does finally happen. Dr. Chris once told me, when he and Jake, were spending way too much time together that dogs can start to resent the people that are caring for them when they require as much care as Jake, but not Jake. Jake loves everyone at AAP even when he is with them on an "extended vacation". I think that says a lot about the care that he is given...not just a testament to what a good boy he is. (Which he is.) It takes a village to keep Jake going and my husband and I couldn't have done it for this long without each one of them. read more

Clean facility. The vet is competent but is minimally interested in pets or clients. Staff is quite young. The blonde is always slow, pissed off and rude. Customer service varies by staff but usually C or below. I had many billing errors and I think too many to be accidental. I found 2 receipts from February 2012. Two dental cleanings. One had no dental month discount. One only had 10 percent instead of 20. I wish I saw it last year when I paid well over $300 for each cleaning. Funny how they never called me to tell me they over charged. Let the buyer beware when they walk into this establishment. I am taking my animal elsewhere because I don't trust them and I think it comes from the top down. read more

Dr. Chris and his staff are great. The rescue I foster with uses him for our checkups and services. The girls are always so friendly and love to snuggle with our puppies. I highly suggest this office! read more