You can tell the staff like their clients and pets. Everyone is super friendly and they were able…read moreto squeeze us in as a new client for urgent care. Their prices are less than others I've experienced in the area and the quality and care seems better. They didn't push insurance policies out of the gate either!

Personnel always understanding with Hermes. The vets come out and talk with pet parents and answer…read morequestions.

I was able to schedule a first appointment for our dog within days of making the call. She had a…read moremass on her leg that had popped up rather quickly. Dr. Amy Edgar and all the staff that interacted with Maida and myself were so very caring and compassionate. I also had a follow up call by Dr Edgar to check and see how Maida was doing. Just excellent care.

Everyone at the hospital was super kind! Took our little pup for respiratory concerns and received…read moregreat advice and help from all the staff. I could tell everyone there really loved and cared about animals! Would definitely recommend to others if they're looking for a caring and affordable option for their forever friend

They killed my dog! We went in for my dog not acting right, told me the results which should have…read morebeen an overnight stay with fluids and antibiotics, they sent him home, next morning dead! Avoid this place! Make the drive to Hawthorne or Veg in Brentwood! Unless you hate your pet, this place should not be in business at all!

I wasn't going to post this but a year later I'm still so upset with our service we got here. I'm…read morealso only telling my story for others to be aware of this place. My dog was hit by a car last year at this time. 2 am we rushed her to Collinsville and they took X-rays and said she had a dislocated hip and that the right side of her was paralyzed (because she wouldn't put weight on her right foot and she couldn't stand on her left without crying out in pain . They had told us she wouldn't have any quality of life unless we did tons of said surgeries they also wanted us to let them give her fluids and overnight care but when we told them we couldn't afford more than 1500 . She came back with the xray and told me that She would need her right leg amputated and surgery to her dislocated hip because she wouldn't make a "false" joint normally because she would only have one leg. We had already spent 1k that night they wanted to put her down but it was going to be $300-500 because she is a Great Pyrenees Anatolian Shepard and we would have to still transport her body back with us . I cried endlessly and asked the vet if she was positive she said she was. We told them we would take her home and spend her last day with her and take her to our local vet that Monday. They did give us some pain medicine after I continuous asked for more than just gabapentin they finally gave her something stronger. Then I asked for them to email me all of her xrays. Monday we took her to our vet after spending two days with her thinking it was our last moments. Took her to our vet he immediately looked at her said because her tail was moving she was not paralyzed and then looked at the xray that Collinsville took and she in fact had a right pelvic fracture that's why she wouldn't put weight on her leg NOT that she was unable to. He had said with her being 2 years old she had a lot of life left in her and that dogs heal amazingly and he was right ! She healed perfectly and runs around like she always did before . Idk how many times we thank god that we listened to our gut and took her home. It scares me how many times they do that to others to get $$. We would have might of put her down if it was $100 ya know? And no this wasn't just an easy mistake it was very clear it was broken and the vet was a SEASONED VET with years of experience. It makes me sick to think people are having to put their pets down if they don't have the $$ to do their treatment. GET A SECOND OPINION!!

I had my two kitties spayed and neutered there. Everything went well, the price was very reasonable…read moreand they were also microchipped! I had to make their appointment a month in advance, but once in, all went smoothly! The staff was also amazing and very friendly! They also do feral cats.

They have been specialized in cats since January 1st if 2021 and no one told us that before we took…read moreour dog there and when we went to a different place to get a cone bc they didn't provide one after surgery he started bleeding really bad and they had to put him under and give him stitches. He could have died if we didnt catch it in time. I do not recommend this place at all. They cut and artery and nicked other stuff. DO NOT go to them ever. That video was taken after his second surgery that day bc the people at hearts second chance fucked up.

We have been bringing our dog here for 13 years and love them so much. We never have to wait long…read morefor an appointment which is great because I tend to wait till the last min to do anything. The Veterinarians and staff are happy to answer questions and provide top notch care.

I will never go back. rude over the phone. couldn't answer question, no helpful options, never got…read morewritten notifications about vaccinations due and told I must wait more than a week before they would see my dog. I made a couple phone calls and got an appointment for the next day by another vet clinic that treated me with respect over the phone

Excellent care very knowledgeable with a very friendly staff. Always taking time to get to know you…read morepet and their needs and dislikes. Sincerely Cindychapman

I went here for a year or a year and a half because it's the vet that the rescue I adopted my cat…read morefrom recommended. They were great for a while, albeit it expensive. Then, my cat started experiencing tooth resorption, and they wanted to charge me $800 to pull a single tooth! Ended up going somewhere else where I paid half that. Everyone there is very friendly and the location is clean but I can't recommend them unless you have a *lot* of disposable income.

My poor kitty baby was attacked during one of his outdoor adventures and I didn't have anyone to…read moretake him to quickly. Creekwood got me in the same day I called, took great care of my fur baby, made sure I wasn't spending an arm and a leg on unnecessary testing, and was super quick and to the point about everything. I haven't felt this comfortable at a vet's office in a very long time! I will be taking the rest of my fur babies here from now on!

staff is competent and friendly!! great vet!! Did a wonderful job with our Doberman puppies!…read moreDefinitely worth the drive

I literally cannot say enough positive things about village vet hospital. I wasn't an existing…read moreclient when I reached out really late at night last night asking for an appointment. They called me back right when they opened and said they could see my urgently sick turtle in 30 minutes. I rushed there from O'Fallon, IL and was seen immediately. They were SO kind and they were great with my turtle. The vet and the vet techs truly went above and beyond for me. I am so grateful. I'm hoping my turtle gets better so I don't have to go back for a while, but I know if he needs to go that he is in the best hands. The prices were reasonable (even for X-rays and medications), no wait time, and they were more than willing to see my turtle. 10/10 cannot recommend them enough. I am so grateful for this exotic animal hospital. Edit: I've been twice in the past few weeks and they are WONDERFUL. I am so confused by the earlier review because I have never even had an opportunity to sit in the lobby because they immediately take me back to a room. They are all so kind and knowledgeable. Genuinely seems like an incredible place to work.

I can't say enough good things about Dr Jones and this practice. I have seen her since the time the…read moreVillage Vet opened, and have never looked back. They have helped us with our cats, pocket pets, and many emergencies. I have never had such great vet care before. With our cat Charlie who was terrified of people in the beginning, she actually dimmed the lights and went under the table in the exam room with him! Dr. Jones is an amazing doctor, and all the staff is friendly, warm, and knowledgeable. It is truly a fear-free practice.

I love this clinic. Dr Julie and all her staff are wonderful. They love the fur babies. I had to…read moresay goodbye to one of mine in June and then again in September. I was so devastated . They were all so sympathetic it was wonderful. They sat on the floor with me while saying goodbye. I was so thankful. My sheltie Bella wants to help Julia in the front. They are all great and I couldn't see taking mine anywhere else. I would definitely recommend them . Thank you for loving my babies and taking care of me in the process.

Julie and her staff took loving care of my dog Joey for most of his 16 years . Always showed such…read morelove and compassion and professional knowledge.

I highly recommend using country estate kennel! They are great with my dog Gibson. He loves going…read morethere.

We have never had to our 3 yr old Australian shepherd Rebel. I felt guilty doing it. After picking…read morehim up today I would certainly board him again here. And will start getting his grooming done here. Staff made us feel very comfortable calling them to check on him. He looked great,