Just a terrible experience from the second I walked in until I walked out. My dog somehow ended up…read moresmelling worse, I made a comment about her still being damp when I picked her up and the lady/owner/ whoever she was actually scoffed at me and said they're really busy... What kind of business model is that? Would not recommend

Took my shetland sheep dog here to get deshedded, bathed, and cleaned up. They did an amazing job…read morethinning him out. This is the best haircut/bath he has ever gotten. Definitely recommend if you have shelties. He's ready to pawty for the holidays with his clean look!!

Alicia, owner, is absolutely awesome. She and staff are so great with the animals. They do…read moreexcellent work. I wont rake my pitt bull or australian shepherd anywhere else!

I am SOOOOO disappointed in this business. They actually do a good job on our dog but we…read moreSPECIFICALLY set our appointment for the first in the morning so our dog is NOT put in a cage. This is the second time they bump him, don't tell us, then keep him 7 hours!!!! UNACCEPTABLE!!! One time, they scheduled us and when we got there, the business was on vacation. Never again, we won't be back!!!

This was not my first time in the store as I have come here before to buy dog food for my mom's…read moredogs and it's always a pleasure but as a first time dog owner my experience coming in to look out for our own was exceptional. We were greeted by Alanna and may I say how super knowledgeable she is with the all the products and what would be best for our dog, breed: pitbull terrier mix. Thank you so much for helping my partner and I to treat our new addition with care. Luna sure appreciated the duck liver cookie she swiped too LOL. I could continue on how grateful I was with the help that Alanna gave to me and partner thank you so much you're a treasure :)

I visited the store and Lelani took care of me. My little 4lb chihuahua has an itch problem, not…read morefleas. She was extremely knowledgeable. She gave me samples to try for my finicky eater, too. Try them out!

I have been taking my pets to CHAH since 2010, both dogs and cats. They are caring, compassionate…read moreand never try to talk you into expensive services that your pet doesn't need. My beloved 15 year old pug recently passed away, and the staff helped make the after care process smooth so I was able to grieve without stress over what to do. Sure, they are not the cheapest vet out there, but is that what you really want for your precious family member? Give them a shot, you won't be disappointed!

The vets are great and they offer grooming and lodging for you pets. The staff is kind and they…read moreoffer puppy plans for your new pet. If you are in Lakeland, give them a call.

I adopted the sweetest German shepherd from this facility. I was impressed with the level of…read morecleanliness of the building and the professionalism of the staff. I had never adopted a pet from a facility such as this and my only regret is that I had never done so. I highly recommend considering this facility if you're looking for a pet. I have no regrets!

My wife was taken to the emergency room had our dog with her, they took the dog and sent it to pet…read moreresources, I went to get him and they refused to give him to me even though I was listed as the one of the owners, said they would put me first on the list if he is put up for adoption, even though his chip listed us as the owners

Very friendly environment. Staff and Drs have been nothing…read morebut professional. I walk in and feel very welcomed, they greet my pet as if their own.

Super disappointed with a recent boarding at My Pets. My Pets Animal Hospital has been our vet for…read moreyears. I've boarded the family Goldendoodle (Max - http://tiktok.com/@mackymaxdoodle) many times without any issue. I recently had to leave town for a family funeral for the weekend. I dropped off Max Friday. I should have known things have gone downhill at My Pets when they had lost his reservation and the pre-paperwork I had completed prior to his arrival. Max apparently did well on Friday however on Saturday evening during a family funeral gathering, I received a long text explaining Max had growled while the handler (Sasha) went to let him out. Without discussion, the handler texted to inform me they had decided to sedate Max. He had already stayed the night prior with no issues. They also informed me of the medication cost and additional expense to administer the medication. They promptly sent a video in which they took a second effort to enter the cold prison like room, walk to his cell, and without being friendly to him and calling his name, they clanked the door latches and yes, he made a purring/growling noise. He appeared very nervous and scared. I asked for Dr Donna to call me as I didn't want him sedated and didn't understand why experts were unable to handle a family dog as they have many times before. I let them know to open the cage and invite him out and he'd be fine. I didn't get a call from Donna. Instead, I received a long text from Donna explaining that she had told the handler to sedate him and that was their policy. I told her I didn't want him sedated and that I would leave the out-of-town family gathering and come get him ASAP. Donna informed me I should get Max behavioral training (super well-trained family dog) and that she would call me to discuss the issue the following week. It would seem that it's My Pets staff that needs the training. They are supposed to know how to handle dogs while boarding. She also informed me that Max had disrupted hers and her staff's weekend. As it got close to pick Max up, I texted and asked how they would get him out of the cage as I didn't want him sedated. I received no reply. The same handler got him out of the cage and brought him to me (somehow without sedating him). Everyone at the front desk was "unsure" if Max was sedated including Sasha. It seemed there was a lack of transparency and trust as in his returned items was a bottle of pills with 4 pills unaccounted for. I informed them that he is a family member and didn't deserve to be drugged because he had a handler unwilling to be friendly to him and quite frankly was probably scared. I will never return Max to My Pets. He deserves to be treated with care and the handler failed to do so by intimidating him while he was in a vulnerable state. When Max first went to My Pets, they would greet him by name and even bring him a Licky mat with cheese whiz. This isn't even close to how he was treated during this boarding stay. Also, Dr. Donna didn't follow up and call to discuss like both her and her staff said would happen. Very disappointed and do not recommend boarding for your fury family member.

We loved our visit today. They were able to get Lucy on the schedule quickly and my she was calm…read moreand was happy to be there. But the photos say it all. What a beautiful professional job of Grooming.!

BROKEN LEG! It is…read moreunfortunate that I am having to even post this. Grooming deals has not only broken my dog's leg but has cost and will continue to cost us thousands of dollars in vet bills due to the break being so bad that she may have to have amputation if her surgery doesn't take. When this was addressed with the owner and the groomer that did this, they not only acted unapologetic but they also charged my mother for the service. They only refunded the money after we called back and demanded a refund. When we told them we will be taking legal action, Angie's (owner) response was to ask my mother if she could go to a cheaper vet and that "hopefully her insurance will be able to cover this". We took piper to an Emergency ER vet, as anyone would do whose dog's leg was just freshly broken. This is what she and her staff think of our pets. They are money to them and do not care about the safety and wellbeing of the dogs. Three other people that we spoke with today about the incident (two family friends and and family member) also had similar experiences with this establishment. Photos below. It would not let me post the video (I'll be posting it to their Facebook as well as mine). Ask yourself why my dog is being flipped upside down by her leg? Would you feel comfortable putting your pet in these hands?

I've heard great things about Atta Boy! from many people. They have multiple staff members to…read moreensure pets are cared for. For example, if a sitter can't make it because of an emergency, there's always someone who can still care for your pets. The owner, Amber, is very understanding of a client's needs and works with them to provide the best care for our pets. The care provided by the sitters is unmatched. They care for our pets and keep the house kept up from any pet messes. They also do the little things, like bring in our mail & packages, take the trash out, and clean the floors. I can't recommend them enough.

This company is run by 1 owner with several staff. Some of the staff is fine, but some do not…read morefollow the homeowners instructions when caring for their animals. The owner also believes that any one of her staff members can come into a home before the dogs meet them. In other words, the dogs should be adaptable to a stranger that they have never met to come into their habitat and be ok with. We were not ok with that and from speaking to other pet sitters they agree with us. For these reasons we would not recommend Atta Boy Animal Care to others.