Great experience at Paul Campanella in Kennett Square. I was in a bind to get a last minute oil…read morechange before a road trip, and the shop I typically go to wasn't able to get me in. I called up Paul Campanella and spoke to Kate, who was incredibly friendly and helpful. She was able to get me in the next morning and offered their shuttle service to get me back home. Since I live pretty far from there, I used the shuttle to go to a local coffee shop (Farmer & Co - definitely check it out if you're in a similar situation) and did some work there while I waited. The communication was great, they texted me with updates and sent comprehensive images and details about their inspection process. I felt really comfortable knowing that they spent the time making sure my car was safe. When all was said and done, the price was very reasonable. Although this shop is a bit of a hike for me, I will likely be back when my car needs another service.

CAMPANELLA's AUTO CENTER, Kennett 10.23.25…read more I recently had my car inspection done and asked if they would check out "everything" . They did and called me /sent complete inspection report to me and we went over everything together before proceeding. I haven't had anything but PA INSPECTION and OIL CHANGE for 3 years - it's a good car. They identified things that within a few months and some bad weather could have been REAL PROBLEMS and costly as well as a P.I.A. I cannot tell you how grateful I am that they took the responsibility to do this . THANK YOU CAMPANELLA'S for exceptional service, care and respect for how important my car is to me. (SUBARU OUTBACK'17)

I've just been going there recently for routine maintenance (oil change, tire rotation). Good team,…read moreeasy to work with, Excellent service!

My Chevrolet Corvette was damaged while in the shop for inspection. The owner denied all…read moreresponsibility to the insurance company. Good luck taking your car to this shop.

Remember the old time repair shops where the owner is there and you could get your car fixed…read morewithout feeling like they ripped you off? That kind of business is still alive at Hill's. I went there with my truck and Jay took it in and showed me the problem and had it back to me the same day. I have been there a few more times and have sent other people there and everyone has the same opinion. A great home town repair shop.

Great service and friendly people. This is now my go to shop for inspections and oil changes…read more Staff is first rate.

This is a hometown auto/truck repair shop with knowledgeable technicians and friendly staff. I have…read moreused their services since they opened and never been disappointed. They can handle diagnosis of obscure problems and will charge a reasonable amount for necessary repairs. They are sometimes busy so you should get an appointment, but whether it is for normal vehicle inspections, some little noise you can't figure out, or for major engine problems this is the right place to take your vehicle for repair.

Such honest, generous, hardworking mechanics. Highly recommended!read more

I originally posted a great 5-Star review of Blittersdorf. The service was honest and reasonable. I…read morereally knew I could trust them. He never overbooked and always called about midday to tell me what repairs needed to be made. But the owner retired and his nephews took over business. Last week, I booked an appt and dropped my car at 8:30 AM with the expectation that my car would be done at 5ish like it always was. I asked for Freon, oil change, tire rotation and to do a check up on what else was needed. I did not hear from them at midday so I called at 3:45. They said they just started working on my car. By 5:30, I had to call them again. The car still was not done. I finally asked someone for a ride at 7Then I did not hear from them

I had my car towed here from another shop on 11/5/2025 with a prior diagnosis suggesting a…read moretransmission-related issue. The previous shop does not work on transmissions, only engine and inspection work. I chose KS Automotive because they advertised free diagnostics, had positive reviews, and were listed as an AAA-certified repair facility. I later learned many of the positive reviews were for a previous owner. The business was sold to the current owner, Jimmy, about two years ago. My transmission diagnostic appointment was scheduled for 11/8. I received no communication that day. On 11/10, I was told that no noise could be heard and that the shop had "no idea what could be wrong." An oil change was suggested but never performed. No written findings, estimates, or diagnostics were provided. I followed up again the next day and confirmed the transmission had still not been evaluated. Over the next 20 days, no written diagnosis or physical documentation was ever produced to show that an issue of any kind had been identified. Diagnostics were repeatedly delayed until a specific technician (Kyle, who only works limited Saturdays) was available. Phone communication was inconsistent. I was left without my vehicle, without answers, and without updates for most of this time. My vehicle remained at the shop for 24 days with no written estimate, no written diagnosis, and no repair authorization provided at any point. All communication was verbal and typically only when I initiated contact. My request for transmission diagnostics has still not been answered verbally or in writing to this day. On 12/2, when I arranged for an AAA tow, the shop refused to release my vehicle unless I paid for "two of the three hours" of diagnostic time--despite never providing an invoice, itemized labor, or any written documentation to justify those hours. The tow truck driver ultimately left while the owner continued arguing with me over the phone during several calls. I requested an itemized invoice and stated I was willing to pay it at least twice during one of the calls. I was never given a number. AAA escalated the situation to a supervisor, who also could not obtain an invoice. I have since filed a complaint with the Attorney General. On 12/3, my family retrieved the vehicle in person. Only then did the shop produce two written estimates for the first time. Both documents showed a "creation date" of 11/10/25, but were printed on 12/03/25--after the vehicle had already been released. These estimates were never emailed, texted, or presented to me at any point during the 24 days the vehicle was in their possession. The documents listed only one hour of diagnostic time, and the fee was waived. The vehicle was released with no outstanding balance owed or paid. I am sharing this to warn others to carefully review the shop's current communication and documentation practices before choosing them for diagnostics or repairs. My experience did not reflect what was advertised or expected, and I strongly encourage others to consider alternative options. The shop was not what it once may have been.

I had my vehicle dropped at KS Automotive by a AAA tow truck. I don't live in the area and we just…read moreneeded a tire. Unfortunately this mechanic does not deal in tire replacement. I was very upset and didn't know what I would do. The owner of garage went out of his way to help me. He called a tire store, found they had a tire. He Jacked up my car, took the flat tire off and had his assistant drive my husband to the tire store to get a new tire. Upon their return he put on the new tire and asked for nothing. These people were a God send and I would highly recommend them. They completely saved our day. THANK YOU!

A gem of a shop, never going anywhere else. They never try to push unnecessary repairs and always…read morehave time in their schedue.

Richards does great work! Always takes care of the customers. I recommend them without any…read morereservations!

THE Best place around, clean shop, quick fix knowledge is Everything. Every single thing you need…read morecan be done there.

Tariq understood my emergency since I received a full system failure warning and accommodated me…read morethe day after I called. A full diagnostics was performed. the battery was replaced and other necessary things were completed. They have a complementary shuttle service so I didn't have to wait. A driver took me home and picked me up when the service was complete. I received a prioritized list of a series of issues that I plan to have resolved over the next several months as well as my PA inspection when the time comes. I'm a completely satisfied and impressed customer who will return for future serve and will be recommending Campanella to family and friends!!!

Very thorough service. Well priced and friendly service…read more Done in the time requested. Convenient drop off up to 24 hours ahead.