I've been a loyal customer for 20+ years and their service has really gone down hill. They used to…read morebe quick and cost effective. Not anymore. Today I went in to have a flat fixed on my wife's car. I had to drop off wheel and come back. Then they charged me $60 when everywhere else a flat repair cost $30. They are charging even for wiping soap solution around the bead. In fairness they did also balance the wheel...but still outrageous price. i'm done.

Perfect, perfect service and place to go! Fast, too! Juan was very professional and courteous. He…read moretook my tire out and screwed it back in the trunk. Just Tires recommended I come here. I had a flat tire with a steel wheel and good, used tire. He mounted the good, used tire, replacing the flat one to the steel wheel. Took 10 minutes tops. Was quoted $30-$35. He charged me on the low end!

Yesterday I had tires delivered and installed by ASAP tire. The service was prompt and superbly…read moreefficient. My installer was knowledgeable and polite and worked methodically and professionally. The truck with equipment was immaculate and she took care of my car and even went so far as to re program the TPM in a replacement wheel that I had supplied. She also used a torque wrench to make sure the lug nuts were tightened to factory spec. Fantastic service.

I have too much complaints about this company and I don't know what I should start from…read more Customer service is extremely unprofessional and irresponsible and rude. Return/refund process takes forever. Now I have been doing return/refund request over 5 weeks and still no full refund. They set up UPS pick up for return items but they didn't proceed correctly,which ended up that UPS picked up returned items and sent them back to me 3 times. I have never had such a difficulty to return the items in anywhere else. Customer service is always irresponsible and their answer is always "We don't know what happened.","we don't know where your tires are.","Just wait.",etc. 5 weeks is not appropriate time to finish return/refund process. Something wrong with this company.

Terrible company, fraudulent salespeople, and deplorable customer service. I tried to purchase…read more$2000 worth of tires, but their website couldn't process the order. I spoke with an agent, who couldn't locate my order, was about to sell me incorrect specs, and eventually sent them to the wrong address. Their customer service claimed they couldn't do anything. People at Tire Rack are incompetent and third-rate like their service and tech. AVOID!!

I love this place. This is my second set of wheels that I have picked up from the Tire Rack…read moreDistribution Center and could not be any happier. Not only do you get a discount for picking up your order, the staff is punctual and very helpful at getting you in and out with your order. Highly recommend for anyone less than 1 hr drive away from New Castle!

I wish I lived closer to this establishment! I was recently driving from North Jersey to Baltimore…read more It was 5pm on a Friday night and I blew out a tire on rt 95. I couldn't finish the trip on a do-nut and we had a whole weekend of activities planned. I found Pennsville Tire and the owner Jim Jones about to close. He didn't have my tire size and immediately called all over the area until he found a shop that had it and was still open and he gave me direction to get there. Jim saved the weekend for us and more importantly did a kindness for a stranded traveler I will not forget. I say I wish I lived closer so I could recommend him to all our friends. I believe he is an ethical and honest service shop as he took the time to help someone without expectation of personal gain. A rare quality these days.

I always do business with R & B tire, good prices and good service, they get you in fast, sometimes…read morewithout an appointment

My son had his car towed there for a new tire. Well he had to get two because they wouldn't allow…read moreyou to buy just one. However, when the person who did his tires rotated the one from the front to the back, one tire was put on with just one lug nut. As my son was driving on the highway he felt the tire wobbling which could have popped off and caused my son and other people on the road life. This person who did his tires was very negligent and careless. They get zero stars from me and would never recommend to not even my worst enemy. Terrible service.

Drive to Annapolis Maryland from Central New Jersey , we heard an odd noise coming from the right…read morewheel. We called the nearest Auto replace center and asked if we could bring the car in for service. The young lady who answered the phone was very helpful, and professional. We left the car there for a few days , as we rent a vehicle to complete our trip to drop my son off ant the Navel Academy . They diagnosed the veachle with a loose lug nut. They tighten the lug nut for us a very simple fix. The gentleman who checked me out was very nice and professional. I would highly recommended this location for their professionalism and honestly. I feel if I had taken my car somewhere else it would have been a very large repair bill for work that was not needed.

Just wanted to double down on my last review from this location. These guys have suck at being…read moreprofessional, their knowledge is horrible & they will tell you whatever to make you feel good. DO NOT TAKE YOUR VEHICLE HERE. They suck. Period. Still never replied to me, even reached out to corporate. shitty store for real.

My tire was flat and I needed it done right away. I called them and they were able to help me with…read morealmost no wait! Which was great because I have a busy schedule. Plus the workers there were friendly and courteous! I felt comfortable being there. Also there are magazines and coffee available while you wait. I had a good experience overall!

They have a fantastic crew both at the desk and in the service area. They were professional and…read morevery knowledgeable as to the specific needs of my truck. I definitely recommend this place! Online appointments were great for someone who works night. I will be returning for tires when needed.