We contacted Bittu Friday, January 31 through her contact form requesting an air quote in premium…read moreor business class because her reviews were outstanding. We were having a very hard time finding airfare that would meet our needs. After submitting the form, I received the message that they would "contact us within 24 hours." Since, we were going into the weekend, I gave extra time to receive our quote. Late Monday, February 3, I called since I had not heard from anyone. Bittu told me she would get me that quote. I asked, "today"? She said she would get me that quote "by the end of the day." Late Tuesday, February 4, I received the quote. "Sorry for the delay" with three air options with prices for each. However, the quote did not specify which class this quote was for (business, premium, etc.) or whether the price quoted was for one traveler or two. I responded asking Bittu these questions. I never heard from her so on February 6th, I reached out again and said, "We can't move forward without knowing answers to our questions below." As of today, February 8th, I have not heard a word from her. I realize we only were requesting help with airfare so maybe we weren't worth her time but please tell me that upfront so I can do in a different direction and firm up our trip. I felt this interaction was very unprofessional. This was my first time reaching out to a travel service and it will be my last.

SkyPath Travel is efficient, courteous and assists in any way you need on your travels. I have…read moreused this agency for two two-week trips to several countries in Europe. Bittu provided several choices in terms of ticket cost and travel times. I really enjoy working with her.

My husband and I an AMAZING trip that Beth booked for us. We started in Venice Italy to Rome then…read moreon to Amsterdam to board the Ama Waterways river trip on the Rhine. Ended in Zurich Switzerland. The trip was so fun and every detail was taken care of with Beth. Including all of the mundane things like transfers from the hotel to the airport. If your thinking about traveling, especially with AMA waterways, just do it!! You cant get this time back so take the leap you wont regret it. Thank you Beth!!!

My family has been using Colonial Travel for our trips for over 20 years…read more They like the entire staff, but I adore Louise and wouldn't use anyone else. In fact, I've referred friends and they think she's a doll too. Not only is she terrible sweet, but she's world traveled and can tell you anything about anywhere. When I wanted to go to Israel, she reassured me that it's be a trip of a lifetime and that I would be safe on a tour. Having just returned from there herself, she explained how tight security is and that they only take you to neutral zones (ie where Muslims, Christians and Jewish people all can live harmoniously). Turns out she was right on the money ans was the best trip I have ever taken. She also planned my 1st Europe tour and my Croatia, Thailand and Europe trips; from flights to hotel to ground tours. Louise is a wealth of information and will give you detailed information about what you must see, where you must go and what you must not do (in order not to offend varying cultures). She looks extensively at flight prices and will get you rates comparable to online sites. She will also send you information in the mail, to go over before you start to plan your trip. The location is near my parents home so they can just swing by to talk to her personally, but since I do not live in the area, I can shoot her an email about somewhere I am interested in traveling to and she will print off info from the web (on points of interest) and mail it to me. I can't express enough how important customer service is when it comes to planning a trip and she walks you through every step of the way. You can call any time during office hours and she will provide answers; from passport issuing to general questions about local customs in foreign countries and everything in between.

Lynna is a steady and experienced hand who helps you through the confusing process of getting a…read moreChina Visa. I was worried about releasing my passport and dollars to what seemed like the many sketchy visa services on-line. Lynna was friendly, professional and local to Portland and she's the one that companies go to when their employees have a tricky visa. Best of all, her rates were reasonable when compared to others.

Lynn truly went above and beyond to help me get a very last minute visa to travel to China - she…read morethen not only booked my travel with way better choices than I could have found myself, but she also answered all my questions about traveling there as a first-timer. Highly recommend this business!

We recently bought tickets to China with this agent. She helped us get our visa for China. Then…read morebook us tickets after we agreed up on the travel time we wanted. However, the next day, she called us and told us that she found an even better travel hour and price for us! We ended off going with a great airline for an affordable price. We just got back. Everything went according to the plan.

Very friendly service. very fast service and not expensive like all the other places. I highly…read morehighly recommend Internation Travel and Tours

amazing, personable service! Raven helped answer any and all questions I had and made sure to stay…read morein my budget while still giving tons of options!

As a parent, Educational Travel Services provided a really nice experience for my student. We found…read morethe information to be helpful to prepare my daughter for her trip. She communicated that the tour guide was exceptional and hit all the best spots! One of the things my daughter appreciated was the convenience of the allotted food money. She also loved the prepaid nice restaurant dinner. This brought her some incredible memories and an opportunity to travel with school friends.

I made a separate post as a teacher and tour director, and this post is as a parent, because all…read morethree of my daughters have traveled with Educational Travel Services. As a parent, it's a little scary to send your child off on a trip across the country. Even though I was actually present on these trips, it's still a strain because you're so far away from everything that's familiar, and the uncertainties of travel can bring their own level of stress. ETS makes all of this a non-issue. First of all, their attention to detail and concern for making sure that what our kids are going to be doing are fulfilling and engaging means that the trip is going to be a once-in-a-lifetime experience of growth and learning. Also, the concern for student safety that is expressed through their policies and practices goes a long ways towards calming any parental fears. As I've often told parents of student travelers, we have good kids, but we all were also fourteen once, and the idea of getting into shenanigans while 3,000 miles away from parental supervision can overcome even the best kid. So, to that end, ETS has policies like having on-site security at every hotel to make sure students cannot leave their rooms after bed checks. I've heard numerous nightmare stories about what happens on some student travel trips after lights out, but that has never been a concern on an ETS trip. Also, we stay in quality accommodations - Courtyard by Marriot is a typical hotel, and care is taken to make sure that rooms do not connect and that there is no balcony access, again for student safety. But probably the most important aspect of working with ETS is the personal touch. When I call the office, I know the names of everyone there, and they know who I am, and the details of my school and my students. I'm treated like a member of the family at ETS, because when you become a client of theirs that's what the experience is like. I plan to teach at least eight more years, and an ETS trip is the cornerstone of every one of those years, as it has been for the past twenty.

Sodha Travel was like finding a diamond in a haystack! I found countless travel agencies using eye…read morecatching websites with promises of dream vacations but I was having a difficult time choosing the company I would actually plunk down my hard earned travel deposit. It had taken me months to save for my trip to Thailand and I wanted this trip to be extra special! Allison, from Sodha Travel was thoughtful, timely and had a follow-through quality that is rarely seen these days. After an initial meeting in which Allison asked us questions about our likes, dislikes, past travels and personality traits we decided to hand over the planning aspect of our Thailand vacation to Sodha Travel so that we could focus on more important things; such as finding the perfect swim suit and rock star sunglasses! Allison drafted a fantastic 12 night itinerary with multiple in-country flights. 3 nights in an all-inclusive luxury tent resort in Khao Sok National Park! A 1/2 day bicycle ride through Phuket and a visit to Phuket's Gibbon Rehabilitation Center! Kayaking inside Phang Nga Hong through tunnels and lagoons! Private guided temple tours in Chiang Mai. Private tours! Did I mention PRIVATE TOURS???? Allison didn't simply add us to a 50 person travel bus tour. She found us a private guide! Each hotel Allison selected was clearly chosen using the information she gleaned from our initial meeting. She was patient with my questions and politely and kindly made any changes I requested. Although, I must admit, there were very few changes due to Allison's impeccable skills and travel planning! I highly recommend Sodha Travel. The peace of mind you will experience after you hand over the planning details of your trip to Sodha Travel will be worth every penny you spend as you invest in your dream vacation. Heidi

Allison is so WONDERFUL to work with!! She planned our entire 2 1/2 week itinerary, had the best…read moreexcursions to choose from, and the hotels she booked for us were perfect!! She took the time to meet with us, and talk about what we wanted out of the trip, and made communication a breeze throughout the planning process. I couldn't be more pleased with this experience. This was a trip of a lifetime, and I'm SO happy I went with Sodha Travel!!! Thank you Allison!! :)

It will probably seem strange that a video store doubles as a travel agency, but I've seen weirder…read morestuff in Asian communities. The woman behind the operation is Fanny, one of the nicest ladies ever and she has some mean connections in the travel industry. Friends and family have enjoyed many of her great travel deals to Asia. She tends to somehow magically pull out cheaper ticket fares without having to tack on any additional fees or bundle it with tour related stuff. When tickets to Hong Kong were showing as $900 online, she managed to come up with $750 round trip tickets. This also included her service charges, which seemed so unreal to me. The DVD and Video rentals selection could be better. Though I don't come here for the show rentals, but I know plenty who do. The one general complaint most of them had was she didn't carry enough classic stuff that preceded decades worth of TV. In the end, a small local rental store can only carry so much inventory, so don't expect much beyond that. Never hurts to call in ahead of time, though her Chinese (Cantonese) is a lot better than her English. When it comes to travel perks, it's more than likely she'll be able to work a little magic.

Trustworthy, fast, knowledgeable and friendly. And isn't that exactly what you want when handing…read moreover your travel related info to someone? I felt very comfortable going through Great World Travel for my Chinese Visa. I will recommend this service for my friends and family.