Well, I drive some time just to get parts in the Family Auto parts store.... Because there I get…read moreeverything I need, and if they don't have they will find for me ASAP. Especially dealing with Mr. Bill makes it much easier. So one thing I don't have to deal with is Auto parts. I just call and go pick up. LilianoDesignsNYC

Just moved to the east coast and had an engine light go on in my VW GTI. Decided to go to their…read morestore before heading to the mechanic. They went out to my car with a scanner and figured out it was my O2 sensor. Bought one a lot cheaper than I would have gotten through the repair shop. Great guys. Real friendly and very knowledgeable.

Everything. Very courteous staff, efficient and…read moreprofessional service. Hope you never have to come here, but if you do it's far easier than what you've probably already been through with the insurance company.

Unprofessional- called to confirm a part was in stock, drove 20 minutes East to pick up part, legit…read morepaid for the piece and waited 20 minutes for them to "take the piece out the truck", 20 minutes pass for them to tell me that the piece was sold. They were unapologetic and didn't care that they wasted my time. Junior who helped me was more worried about ordering his lunch from McDonald's as I just wasted my lunch break for a horrible experience. My grandfather has been dealing with this specific location for YEARS, and I guess considering they saw a female they never seen before they could care less about my experience. Would give no stars but I can't...

Worst place to buy parts from attitude from both owners like to screw the customers services real…read morecrap through the years, but look at the lifestyle they lead better off going to other used partd outlets better service, better quality better attitude and pricing is 100 times better other places

Terrible experience.. I brought my jeep to him in September 2022 for new spider gears, a gear ratio…read morechange from 4.56 to 4.10, and a replacement axle bearing/seal assembly. He gave me a price of $1500. He ordered the parts and made my appointment. I dropped off my jeep about a week later for the job. A few days go by and I hear nothing from him. When i inquire how the job is going and what progress has been made, he said the gear set he ordered was wrong, but he has a set of 3.73's in stock that he assured me would be good for my application (3.6l automatic transmission with 35" tires) so I reluctantly gave him the go ahead to do the work. When i got my jeep back I quickly found out what a terrible mistake 3.73's were. My jeep had virtually no pickup, I lost 5mpg, and my transmission was constantly shifting between 2nd and 3rd gear while I was driving anywhere between 15mph and 30mph. I called him, left message after message and no response.. finally I heard back from him and made another appointment to have my original gears reinstalled and was charged an additional $600 Even though it was his bad advice to put the 3.73 gears in. I pick up my jeep for the 2nd time. The next day I found gear oil in my driveway leaking from the driver side axle seal. Here we go again, more ignored phone calls, another 4-7 days of text messages unanswered and more frustration. I eventually get a hold of him and pick another day to drop off and fix the leak. He told me he replaced the axle bearing and the seal. I pick it up, and find later that it's still leaking. I start the frustrating process of getting a response from him all over again, and bring it back. This time he sends me a picture of my damaged axle saying that someone was rough on it that last time it was taken out. My reply was "you were the only one who worked on it". He then told me he ordered an axle and he would take care of it. The axle came in, and I was told to drop it off again. My jeep sat in his yard for at least 2 weeks before he put it on the lift and now he discovered that he ordered the wrong axle. He said that "the axle came in too long".. I immediately know that was B.S. and he was lying to me. It's a Dana 44, very common rear end. So instead of ordering the correct part, he sh*t rigged my damaged axle and reinstalled it. No good.. this time the leak was even worse and I had to spend over $250 on gear oil just to keep it from running dry and destroying everything inside the case, but now I realize that didn't matter. The gears were already starting to howl and I could feel the vibration while I drove. Now I have $2100 invested in my noisy howling rear end that leaks. Awesome... I propose a new plan. I buy a set of new axles, seals, bearings, and retainers (another $800 or of my pocket). He buys new gears and installs it all. He agreed to this. I ordered the axles and have them in 3 days. He ordered a set of gears and surprise surprise, he ordered the wrong gears again.. He said he ordered another set, and so I wait again. A month goes by. I tried calling him to check on the status, no answer.. I tried texting him, again, no response. Eventually, he responds and says to bring it in and he has the gear to fix it. I drop it off and let him know that I want all of my old parts back. 4 days later I stop by his shop (why would he bother to answer a text message or a phone call from me now..) and he said that it's done. I look in the trunk, no old parts.. I asked about them and he said they were in the dumpster and I was welcome to fish them out. He found my old axles in the shop and gave them to me. I asked about the gears and what work he did, and at that point he started cursing me out and told me to "get your sh*t and get the f*ck out of here".. So, I left, and here's my resulting review for him. If you're looking for someone to do the job cheap, take short cuts, not return your calls and cause more problems than you originally brought your vehicle in for then he's your guy! If you want the job done right the 1st time, find a different shop.

Jay fixed our two Segway Ninebot scooters in one day. He was honest, helpful, and fairly priced. He…read morefound bad wiring from a previous repair, fixed it properly, and rewired everything the right way. Great work. 5 Stars.

I brought a glitchy RadCity Bike to Edgewares in hopes of getting it fixed. I had just had a bad…read moreexperience at another bike shop where I was told it would be worked on quickly, then 2 hours later they "still hadn't heard from their e-bike mechanic" who was running late I work or something. So I brought the bike back to brooklyn and to Edgewares. The owner of the shop stopped what he was doing to come take a cursory look. When the battery was fizzing he knew there was a bigger issue so instead of promising a quick turn around he said he wanted to find the real problem but it could take time, and he'd follow up with an estimate. I appreciated the quick review and honest timeline. I got a call later that he had discovered some glitchy wires that may have also been shorting the battery and he had contacted rad wagon and found it. It was under warranty and was able to get me a replacement bike. I was floored! I was happy to pay for set up of the new bike as they had put a lot of time into it. When I realize I had forgotten the key lock for the battery when picking up the new bike they came to my house a mile and a half away to pick it up. It was incredible customer service. I have two ebikes and kid bikes and this place will be my go to for servicing in the future !

My mistake buying their cheapest battery but it wasn't any good after 6 months. I had 2 mechanics…read moretell me the battery was the source of my problems. Advance autoparts has their own "battery tester" that is rigged and if their device says the battery is working then they wontet you exchange or refund. That's a total steal and they would not work with me at all. I'm not happy with their service and will make sure to speard the word about how awful their customer service is.

Went for windshield de icer. One gallon, Black Friday, for $9. Went to Home Depot. $3. Ridiculousread more