Eddie told me they do not measure windows till after I sign a contract. I asked several times for…read morehim to measure the windows. Each time he kept pushing me to sign a contract. I called window world and was told they never heard of such a policy. Needless to say Eddie ruined any chance for me to sign with him. I took my business elsewhere.

A salesman from another company came to our home and was there for hours. Hours. We wanted a quote…read morefor three doors. I will spare you the stories of his kids and pictures of his dog and just tell you that the initial quote (hang onto your hat) was $75K. Three normal doors. We finally were able to chase him out. And we called Windows World. The salesperson who came out was not on commission. He did not do a hard sell like the first person. He just talked about doors. We wanted a french door that would swing out. First bidder said he could do that. The WW sales person said that it was not possible because that's not how doors are made. He said they would do it if we signed a release accepting that we wanted the door installed backwards. The WW experience was pleasant and efficient. The quote was under $20K. Quite a bit under. It takes awhile to get the product so now we wait but, if you need doors and probably windows, don't forget these guys. I think they are honest and I hope they do a good job manufacturing and installing our doors.

During the heavy storm wind a rock broke our basement window. I posted a request with pictures and…read morea replay to take measurements was almost immediate. Conversations were thru texts but that was preferred and replies were prompt. When he came he took measurements and set expectations so we were all on the same page. Glass pane did needed to be ordered but once it came he came that same day. Installation was seamless. He was polite and professional. In terms of payment he had many options and I decided on ApplePay. Thank you Prime Glass Door!

Great experience today (Feb 9) with Prime Glass Door. Khaled was extremely punctual even though I…read morewas a few minutes late. Well dress and mannered, he tackled my door alignment issue and created a working solution to have it back in operational order in a very short time. And in the end, the product was delivered as advertised and the pricing was highly competitive. I would certainly do business with him/Prime Glass Door in the future. Thanks, Bill

Based on an experience in March 2026...project initiated after discovering damage and considerable…read morewear & tear to 15 year old townhome roof. RESPONSIVENESS - very fast, very responsive, very professional. A tad too frequent, but apparently roof repair is a competitive business. INSPECTION - scheduled and conducted efficiently; exceptionally thorough inspection report (David). COST - in line with all other quotes, which are apparently driven by the insurance estimate. Green Oak differentiation included owner interaction, master roofer certification, 5 star rating, excellent warranty, professional documentation and workflow management. WORK - scheduled efficiently, material arrived on time the day before, crew arrived on time the day of, work was conscientious and completed in 3/4 day (townhome), clean-up (including loose nail hunt) was impressively thorough. AFTER - received certificate of completion in a timely manner, along with photo record of repaired roof. Not being a roofer, it's difficult to assess the integrity of the new roof & shingles, however the end result appears clean and professional. Suspect the new, high-quality roof will increase the townhome value and/or decrease time to sell based on the high-quality products used and overall curb appeal of the work. Overall quite satisfied with Green Oak. Recommend.

After a large javelin-sized branch impaled our ~5 year-old roof, all the way through the shingles,…read moresheathing, and paper, my insurance company asked me to get a 3rd party quote to compare to their assessor's. I reached out to Green Oak after searching on Yelp (s/o), and was extremely glad I did. Brian H. took me through the process from start to finish, including an insightful explanation of the insurance claim process. The free estimate happened within a few days and ended up being lower than the insurance-assessed quote. He recommended a roof "tune up" as part of the package without pushing or trying to upsell me for more, which i really appreciated. He also accommodated my inquiry of adding on the installation of a bathroom exhaust vent cap, which was missing when we moved in. After being extremely reasonable on pricing and lighting-fast on responses, they scheduled and completed the work the day after signing. The team was efficient and respectful, with a huge attention to detail. TL;DR - Highly recommend giving Brian and Green Oak Exteriors a shot to help fix your home exterior issues, especially when you are in a bind with your insurance company!

On Sept 12, 2015 came to our house to give us a quote for 3 windows installation. He looked at the…read morewindows but didn't measure them with a ruler. He gave us a window manufacturer brochure and a ballpark price. We thought that was odd since two other window installers came in our house and wrote an estimate on spot and measured all the windows. He assured us that he would email us a formal quote by Monday morning with all the window specs like argon gas, R factor, SGH value, etc. We didn't receive the email on Monday and so i called him for the information. I left a voice message and he called back with no details at all. We were stymied why Mr. Mock didn't want to be honest and forthcoming and not answering our specific questions on price and window details. How can we compare prices between contractors if we never get the window requirements and specs? Very bizarre way he operates and not professional at all. His ballpark figure was 50 percent higher than another vendor with a cheaper, lower quality window (eg. Simonton). Randy R.

From the owner: Whether you are building a new home with new windows or are just interested in replacement windows,…read morereplacement doors or siding, we carry a wide variety of beautiful window, door and siding products to suit your needs. We install quality replacement windows in fredericksburg every day. If you want it done RIGHT the first time, call us. We are the best value in the fredericksburg and northern virginia region, just ask our references! We're not satisfied unless you are amazed by our quality work.

I love Aquia Glass & Mirror. They're knowledgeable and helpful. We couldn't get anything done…read morewhere we live now and they put in a beautiful glass shower surround that we've had for over a year and love. A professional company with great customer service. Now we want a picture window glass and they've guided us to what is the best for us. They will be coming out to measure and I'm so excited to be dealing with them!

Excellent experience, and cost effective. Very easy to work with, and Victor is clearly skilled...read more

Thomas, the owner, of Robinson's Roofing & Repair is a true professional. He takes care to document…read moreeverything with photos, give a detailed explanation of what needs to be done and why, and the bid is reasonable. The Scope of Work documentation is extremely detailed. My husband and I look forward another great repair. Thomas already did an amazing job on a flat roof for our home built in 1984.

Horrible!!! Caused damage to my metal roof and would not take accountability or resolve issue…read moreprofessional.

The customer service was deplorable. I called to request an evaluation and a service estimate, and…read morethe interaction with a woman was extremely poor, with nothing but monosyllabic and unhelpful responses. If this is the level of service they provide during a simple phone call, I can only imagine what their service is like once they are actually doing the work. No, thank you. I will be taking my business elsewhere. I can easily see how many potential customers they must be losing due to this kind of attitude.

Daniel came out, measured went over options for a new door. Delivery and install was a littler…read moresooner than promised and very clean and easy. They sell quality products you can't get at home centers

When will Fletcher and some other companies learn the old out dated wanting to have the husband and…read morewife home is a turn off. Stop using that old tactic. I would say the person paying for the job should be present I went through numerous calls and texts with an estimate I never received because the guy wanted to come by again, which would have been the fourth time. I finally texted back and asked point blank what is the estimate? Only to get another oh I will call you. I never did get the estimate and went with another company.

While we are "satisfied" with the end result, it took a great deal of frustration and effort to get…read morethere. This was basically a tub replacement ,mbing pluand new floor, (End cost $16k) First their salesman was smooth but not technically knowlegable, the quote was very vague," its implied in the contract" was his response to when we would ask specifics..... What was supposed to be a 3 day job ended up being 3 weeks. There were too many call backs to count. The communication (or lack thereof) with their Project Manager was terrible. The worker who did the work had an attitude from the start. The sub contractors they sent did not do what Fletcher had proposed and then wanted more money. They made us sign a Change Order to cover work that was already supposed to be covered (Replacing Subfloor) Then charged us $160 each for four sheets of floor underlayment. (Less than $50 sheet at Lowes) Water overflowed and damaged kitchen ceiling (another sub to fix) Installed Medicine cabinet that would not open due to hitting sink faucet. Construction debris sat in driveway for 3 weeks. Dismal Project Management, awful communication, HIGH Price. Dont use Fletcher !