Great communication and spirit. Happy with the value and service. Texts and calls are positive and…read moredependable Glad I found a good service to keep my place safe

I never thought I could like a Pest Control company as much as I do McClouds. There's no big…read morepitch, no scare tactics, no big upsell. Just common sense thoughtful testing and evaluation and treatment. I have a very scientific mind and ask a lot of questions. I got thoughtful, informative answers. Many thanks..... And Tommy is awesome!

We currently have a one year plan with Orkin for roach and mosquito control at our house. We knew…read morewe were in for a pest battle because our house is next to a city water runoff, so we called in the experts. While we still see the *occasional* roach after 11 months of our year contract, we feel much more protected with monthly sprays and consistent check ins. (I did have to reach out once during winter when there was a month gap between visits, but they immediately came out after my inquiry and have been consistent ever since.) The service is relatively pricey (roughly $1,000 for the initial visit, and then monthly charges of $100), but I believe it has been worth it to know that we are not infested. I will gladly take 1-2 roach sightings a month over 30-90. Our representative, Joseph S., is always on-time, kind, willing to answer our questions, and happy to talk about pets. We are grateful that we have been able to see the same person each visit, and he always does a wonderful job.

Felt very pressured to schedule after letting the rep know I was just getting quotes.read more

Arrived within 30 mins of calling and serviced the issue. They were extremely thorough, they went…read moreabove and beyond to address the issue. The subsequent customer service was high class. Thank you Brandon, Jaunita and Christina. If you're on the fence of who to hire for a pest problem, go with them, you won't regret it.

Fast service and excellent in-person pest control service for residential spaces. They are…read moreresponsive and the technicians were knowledgeable about how they could treat the seasonal issues that were facing the space.

I was really concerned about these hornets that I had flying around by my pool in the back yard. I…read morewas getting ready to have my record release party in a few days and really needed it taken care of within a few days. The Pest Pro James Laney called me right away and introduced himself and told me when he could come out which to my surprise was right away! He showed up on time and even gave me a heads up 30 mins before arrival. I showed him where we saw them and he identified them as Cicada killers. It didn't take him long but I stayed inside because I didn't want to get stung. Needless to say, the party went of without a hitch and no one got stung. The price was reasonable and I actually set up ongoing service with them. James was knowledgeable and efficient. The whole experience was great! Thanks US Pest. You guys are rock stars!!!!! Zak

I would give it 0 stars if I could. This place is disgusting, from the people doing the jobs to the…read moremanagement. I won't say everybody because I don't know, but heather needs to work on talking disrespectful to people she doesn't know, and Derrick does not need to be there if the reviews are saying he pees in crawl spaces. And it makes sense, he has to pee every 5 minutes due to his prostate cancer.

I called this company after having some issues with a bird breaching our soffit area in a very…read moredifficult to remove spot. They came out and took care of our issues very quickly & were I formative at every step of the process. Very quickly to reply to messages & answered any & all questions I had regarding options for treatment, etc. We feel like we received a very good value from this company. Wouldn't hesitate to reach out to Ryan again if we have similar problems in the future (although I doubt that'll happen, because they solved our problems!).

We heard a racket in our attic and the next morning we arranged for a couple of quotes. We decided…read moreto go with Middle TN Exterminating LLC. Ryan came to our house the next day, and would have come that day but we were waiting o a 2nd quote. End story? They did a terrific job; caught an opossum the first night they set traps, and a racoon the last night they trapped. They also sealed various openings (our house is 100 +years old) along the roof, covered the ridge line with a metal mesh, and covered all the vents with a metal screen. They also removed the old vapor barrier in the crawl space as animals had been getting in and making a real mess. They sealed all around our HVAC, and added hardware to a wrapped door into the crawl space. Lastly, they treated the crawl space and attic with an enzyme spray. Our house was very quiet last night! Thanks Ryan, Jordan, Tristan, and Bryce! Did it cost? Of course. But it was worth it!

Working for the TV show "Nashville" we've had the opportunity to work with Chemscape on many…read moreoccasions when we film in fields, but did not know they did ice and snow removal, as well. Placing a call to them AFTER 9:30 PM last night, they had a crew out to one of our locations this morning at 7:30 and made the hazardous sidewalks safe for our crew. I feel like the calvary swooped in and saved us! I can not say enough about our satisfaction of Chemscape's work over the past 3 season's and can only rave about there ability to accommodate our last minute emergency request.

Just received first treatment from Chemscape through a Groupon purchase and the guys who serviced…read moreour house could not have been nicer! Excellent customer service! They even killed a wasp nest for us. I hope their product works as well as their customer service, if so I will be a repeat customer.

I talked with Matt today with a request for my upcoming service…read more He was very patient and kind along with very knowledgable and agreeable. I love this company, the service, the customer service and the quality. You are great Axiom!

A high-pressure door-to-door salesperson named Lukah came by today. I told him I had just signed up…read morewith another company, but he continued pushing hard for a sale. He eventually offered to personally Venmo me $70 out of his own pocket to cover the first visit. I had initially been open to following up in 6-8 weeks, but the aggressive sales approach changed my mind. I prefer not to work with high-pressure sales tactics. Cannot recommend

Five stars all around to the EcoGuard team for fast and friendly service! I found EcoGuard on Yelp,…read moreand called on a Monday in need of some spider extermination and nest clean-out from our crawl space. Ryan was super helpful and got us scheduled for service on Thursday morning (although they had availability sooner!) Caleb arrived right on time and took care of business - communicating with us as he went through the extermination process! I appreciate the 30-day guarantee as well, just in case we have any lingering spiders or other pests. A one-time service cost us $299, which feels like a great value given the team's overall responsiveness, and speedy but intentional service. We'd definitely reach out to EcoGuard again the next time we're in need of pest management!

Highly Recommend EcoGuard Pest!…read more We have been using EcoGuard Pest for quite some time now, and I honestly cannot say enough good things about them. I've had three different technicians come to our home so far, and every single one has been great! We originally started using their services after my Seresto flea collars failed us and my dogs brought fleas into the house. Granted, we had blasting going on directly behind our house while a new neighborhood was being built, as well as blasting happening at the front of our neighborhood for a different development. This was likely contributing to a much higher-than-normal flea population in our yard, and the flea collars simply couldn't keep up. I called EcoGuard after being stood up by one pest company and rescheduled three times by another. EcoGuard was incredibly quick to come out and was extremely thorough. After just two treatments, they completely eradicated the fleas. We then had them begin treating our yard for fleas and ticks, as well as treating the exterior of our house with their pest maintenance service. This includes spraying to help keep bugs outside of my house, removing wasp nests, spiderwebs, etc. They come out on a quarterly basis. About a month ago, a mouse tried to take refuge in our house. I called EcoGuard immediately, and they came out the very next day. They didn't just set traps and leave--they actually helped me search for where the mouse could have gotten inside. We discovered that our puppy had more than likely pulled the cover off of our exterior dryer vent and chewed on the cover. I fixed that immediately, and thankfully, we haven't had any mice issues since. Then yesterday, I noticed some ants in my kitchen and gave them a call. Again, they came out the very next day. Robert treated the interior baseboards, underneath my sink, the tiny space between my granite and drywall, windows and doors, and placed a bait station on my countertop. He also treated the exterior windows, foundation, around the perimeter of our landscaping beds, the hot tub area, patio, certain areas of the siding and brick... literally anywhere he could treat, he treated! He was incredibly attentive and then took the time to help me look for ant trails so we could figure out where they were coming from. We found the source, and he treated that area as well as placing two bait stations underneath our grill deck where we believe they set up camp. The technician who has come out the last three times is Robert, and he has been absolutely wonderful. He is extremely kind, respectful, knowledgeable, attentive, and genuinely seems to care about solving the problem--not just checking a box and leaving. I highly recommend Robert, as well as EcoGuard Pest as a company. They have yet to frustrate me or make me feel like I'm wasting my money. Their prices are very fair, they are on time, every technician I've met has been respectful and thorough, and their customer service is exactly what customer service should be. Even though I've had to call them out for two problems, I do not believe that is because they aren't doing a good job during their quarterly visits. Sometimes, that's just Mother Nature and life! When something unexpected pops up, they are here actually ASAP to help me figure it out and fix the problem--with a smile and a good attitude. That means a lot to me! If you're considering starting pest control service with EcoGuard, they are 100% worth it. Give them a call--you won't regret it!

We ask Andy Sexton our technician to do an extensive treatment today…read more He treated our bathroom and kitchen drains for along with almost all of our baseboards in each room. Then he treated all of the perimeter of the outside of our home. He is very friendly and professional in his work. Thanks Andy. Please come back next scheduled treatment time.

David did a great job listening to my concerns and addressing each issue. Great experience with…read moreclear defense, as always!

Great service and very reliable. Been using g them for 12 years! Pricing s also competitive with…read moreother pest services in the area. Highly recommend!

We used them for a year and a half. They were great and reliable for the first year…read more At some point the guy who was coming out changed. He would tell us the price is one thing, then charge us twice at a higher number. At one point we talked to the owner, who was very kind and fixed things, but the guy that came out did an incomplete job because we started seeing ants all over the place. When we brought this to our attention, the same guy who overcharged and double charged us said that we were behind, despite not showing any invoices. We talked to the owner again and got things squared away. He texts my wife asking if he can come out again, and my wife replies "We will be looking at other services until we are comfortable with the consistency and reliability of your service." His response was "I don't know what that means", so we left it at that. Today he calls my wife 5 times, which is just crazy. My wife didn't recognize the number so I called it, and he said "5 times it doesn't sound like something I'd do" I told him we requested to be canceled, and he said "okay, I'll put down you canceled". I responded with "you can tell the owner it was the lowlife that called", to which the guy laughed, and tried to stir things up. I simply said "I'm done with this conversation" and hung up. The owner is absolutely great. If it was him still coming out we'd still be all on board. But whoever this other guy is, has a screw loose, if he thinks lying about charges, double charging, and calling people 5 times, then lying about calling people 5 times in a row is acceptable. The only reason I haven't posted anything when all of this started is because the owner is so great to work with, and has resolved the issues in the past. But calling someone 5 times? Thats harassment. Come on people, let's use some common sense. Don't lie about it.