I have had troubles with this groomer in the past! Six weeks ago I decided to give them another try when my latest groomer suffered an injury that required her to give up grooming dogs all together. Some background info first: I have Chinese Cresteds, the powderpuff type. (If you Google the breed and type you will find descriptions and MANY pictures. In the past, several years ago I took my 2cresteds to All Angels for the first time with disastrous results. The boys returned to me looking like they had been attacked with rogue scissors! While I realize this breed is unique, I've known students who have done a better job than my boys got! So I told them I was unhappy and received no real compassion from them. I then found another groomer,who after a few years of wonderful care and grooming, suffered an injury that did not allow her to continue her career. So I returned to All Angels after not to finding any groomers who could handle the specifications. Success!! That groomer was very understanding of my requests. Being powder puffs means my dogs are fully coated in long fine hair. I like them shaved and clipped unto a hairless confirmation. Leave the socks, mane and shave down the body hair and muzzle. Its pretty straightforward if you follow the available online pictures. (They sort of look like "My Little Ponies.") This brings us to today. I am disabled and homebound so my husband brought them into the shop. Because I learned their groomer who last serviced them was not available, before their arrival I called and spoke to someone, trying to give instructions. All I wanted was for them to follow the previous line and trim up their face, necks and shave down the body. Did they have any questions? No I was shocked when my husband returned home with them. No line was followed. Their ears look like the hair was hacked from them and the mane is unevenly chiseled throughout! It will be at least a year or more before the damage is healed! I called to complain and got a "mansplaining" explanation that I didn't get there soon enough and being crated caused all the damage. Yeah, Right! My timeline of their text to me telling me they were ready and my husband's payment is less than 30 minutes. I was told I could return them tomorrow for repairs. Yeah, Right! I don't think so. If I could give this business less than one star I would. Needless to say, I am again on the hunt for a groomer who excels in special grooms. Thank you for listening. read more

This place used to be great the first time I took my dog here the groomers were very good at their job and I felt cared about my dog they knew who we were and they had friendly attitudes, after the 1st set of groomers I assume left, the 2nd set of groomers we're also pretty decent, however this time with seemingly a third set of groomers these people just weren't any of the things I listed above and although they did a decent job on the grooming part my dog the next day ended up sick the next day and it seems very coincidental in my opinion, So I would not recommend that you take your dogs here and maybe it's better if the place shuts down since it seemingly can't keep a certain staff for more than a year. read more

After scrolling Yelp and calling what seemed like 40 grooming salons to find a groomer for my dog. I finally came across all angels who had space to take her on short notice that was the first green flag. It's located in a very small plaza in the corner and it is a little small on the inside so if you walk up and see others inside keep that in mind in regards to social distancing. On another note, the inside was fairly clean and the waiting area looks decent as well with two chairs and cute dog photos on the walls. I especially liked the area to hang your harness and leash so you don't have to take it in the car then forget it when picking up your dog. Anyway when I walked in and I was greeted right away by I think it was the receptionist, got checked in just fine, and she brought the groomer out who asked me specifics about what I wanted. At first, I was a little nervous because this was a new place for us and I was unsure of how it would turn out. She informed me it was a full schedule and I was the last on the docket so I wasn't sure how long that would be. So I dropped my dog off about 9AM and they called me around 1PM to pick her up. Which wasn't bad at all I was thinking It would be much later. Anyway, when I saw my dog I was so happy with the way she was groomed she looked great! I'll definitely be back there again! read more

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Great place for pet grooming. Very nice groomers. Thank you from Lilly and Bella. We will be back and definitely recommend. read more

All Angels Pet Salon - Pricing and Services - Pet Groomers Near Me - Rio Rancho, New Mexico

All Angels is a great place for do grooming. our dogs are always treated well! Staff is super friendly, knowledgeable, and skilled. thank you ! read more

I've taken Oscar my Yorkie to get groomed twice already at All Angels Pet Salon. They've done such a great job both times. The second time I even had them clean his teeth. Very reasonable prices! Great friendly staff and very accommodating with appointment availability. read more

All Angels Pet Salon - Pet Groomers Near Me - Rio Rancho, New Mexico

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I took my yorkie puppy for her first haircut here. After, she looked beautiful. The lady did a good job. Prior to the haircut, I had been giving her a bath every other week and brushing her out no less than every other day. Her hair was very long! Her hair was in this same condition again when I dropped her off for her second cut at 1pm. I was 15 minutes late but called to let them know. At 4 p.m., I called to inquire because they close at 5 pm. I was told I would be called around 5 pm. 35 minutes later, I was called to pick up my puppy. She had been completely skinned! When I inquired about what happened, the same lady told me sharply, "she was completely matted, completely!!" And went on to charge me $75.00 instead of the usual $50.00. I never received a phone call advising me that my dog needed more done or the price was going to go up, and she was getting a razor cut. Perhaps my puppy was too much to do at the end of the day, or did they forget about her? I called the business 3 times, trying to get an owner or manager to call me back. The first time I called the lady who answered stated that they should have called me to get permission on the changes prior to touching my puppy. I have 2 other small dogs that I had already made appointments for, canceled. They were going g to be my go-to place! Never again! I do not recommend! read more

I want to give a shout out to this place. They are kind, knowledgeable, and well-priced. All Angels Pet Salon offers one of the best grooming services I have found. They take good care of our dog and cat, every time we need their services. Highly recommended. read more

I love how All Angels takes special care in helping us with our furr babies. The staff is always welcoming and our dogs and cats come out sparkly clean, soft and happy. read more

Have been bringing dogs and cats here for years. I was unsure about the last cut but I got a call from the manager the next day and we discussed it. Wonderful trust move on their part- so many people don't follow up on work like this. I hope they keep it up! read more

I have a furry little dog that loves playing outside so grooming is a necessity every 4-6 weeks. I've looked everywhere for that one great groomer. We've found a few but unfortunately for us, they have either left practice or closed their business. Typically, at a new place we might get one or two good visits but the rest of the time the services are lazy or they'll forget to do something so we'll end up having to make the time to go back or just forego it altogether and I end up looking for a new place. Yes, grooming can be pricey but really, price has never been a driver for me, it's nice to get a great deal but given the choice I'd rather pay for quality over a cheap groom. All Angels is a little pet salon in Rio Rancho that was recommended to me by a friend. He'd been telling me about it for years but it was always way out of the way for me so I just stuck with the places I already knew. Eventually, after a few botched sessions at another place I was ready to try something new and I looked up All Angels. My friend was right, absolutely one of the best groomers we've had AND one of the best priced! We've been going here for almost 2 years now and every visit is great. It seems to me that the groomers love what they do and most importantly, my doggie not only looks great but always comes home happy. read more

All Angels Pet Salon - Front Door - Pet Groomers Near Me - Rio Rancho, New Mexico

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I was looking for a new pet groomer when I came across All Angels, I made an appointment and took my two pomeranians. My appt. was at 8 am and by 10 am, they were ready to be picked up. She did an absolutely fantastic job on both of my poms. I was very impressed and at a reasonable price. I was paying so much more at the groomer I was taking them to and they did not do as good a job as Jessica. She takes the time to ask what you would like done and how, they then give you a follow-up call to see if you have any issues or concerns about the groom. I have never had a groomer do that. I totally recommend this small business. Kudos to Jessica! read more

I took my two fur babies here for the first time last week and they did a wonderful job considering they were a hot mess hair was super long, matted and they were dirty. The price was also better than the one we used on the easy side of town. We'll definitely be coming back. read more

FIRST of all they did not honor my requests with the cutting of her hair! SECOND they cut her hair too short in areas that caused her discomfort! She burned her bottom on the patio in early June and could not sit on her bottom. THIRD she was nicked in two places, one of which broke the skin and bled on the rear leg, the other was on front leg where she was craved to the skin and bone. FOURTH they put bows tightly wound with rubber bands on both ears that matted her hair and was very difficult to remove even after clipping the rubber band to remove them! FIFTH they sprayed her with some strong perfume that took over two days to dissipate. Gee, I do not like to be treated this way! I do not believe that my little dog enjoyed being treated like this either. She has gone to many grooming sessions prior to this one and she knows how to be handled and behave. DISAPPOINTED WITH BAD EXPERIENCE ! ! ! read more

I was a faithful customer for years and Mario always did a fantastic job with my dogs. Unfortunately he left under the new owner but I did try the other groomers there. They would not listen to how I liked them to be done and even sometimes argued with me. The quality of the grooming was not good so I had to take my business elsewhere. Wish I knew where Mario is now as he was the best. read more

I disliked this groomer. I walked in to pick up my dogs to very loud music coming from the back. I had to knock several times to get someone to the front desk. When the owner and another employee finally came out of the back I made a comment about the loud music hurting my dogs ears, the owner stood there and stared at me as if she were amused. I asked her, 'don't you think that bothers the dogs?' She didn't answer me. She just smiled and stared at me as I handed over my money. That's a $150.00 - every other month - she doesn't get from me anymore. read more

I've been going to all angels for years. The past year we've received extra attention to details on our dogs grooming. We are greeted by friendly staff. Great job safe place. They work miracles!! read more

All Angels Pet Salon - Pet Groomers Near Me - Rio Rancho, New Mexico

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I took my dog to this pet salon last week and really liked the service my dog received. The price was reasonable and they did a great job. This pet salon is under new ownership and you can tell a big difference. I will be taking my dog back her. read more

We take our dog Ella here and Michelle does a fantastic job! Ella always looks so cute and smells great! Thank you for the great service and care. read more

If you want to know your pets are happy after you drop them off for their spa appointment, look no further. These groomers love their work and their clients. I've been taking my long haired Sheppard to All Angels for about a year now. The enthusiasm that my dog shows when his groomer Katie comes out to take him back for his grooming is over the top. That's got to say something! read more

We been going here for 3 years for our dogs. It's very expensive but we go here because it's close to our house. The last two visit they did a horrible job. Our babies hairs trim was so uneven. We told the owner but she said as long as their hairs is "not loose" it's acceptable for them. For $240 will not go come back here again. read more

Took our beautiful sammy in for a grooming, not to be tortured. When we got him back, there were distinct bald patches on both sides of him and, upon closer look, his skin was red and bloody from having his undercoat LITERALLY ripped from his skin. We also found some electric shaver nicks around his lower belly. Meeting with the owner a mere hour after did not yield any positive results. She looked at our dog and acknowledged that the way he was handled was "wrong" and "not okay" but was completely cavalier about it otherwise. "Just put some corn starch on it and he'll be fine", she said completely dismissing the fact that our child had been physically abused while in her care and refused to offer any form of compensation for it. I do not know what is going on in the 'back room' of this place but I suspect our baby will be having nightmares about it. *when we went back to meet with feh owner, he DID NOT want to get out of the car*. I also know that our dog is a big sissy and was screaming like crazy while they worked him over like this, tearing his fur out. How they could have continued like they did is simply inhumane. I later found another review ( Google, I think) that told a story remarkably similar to mine. I will add my experience there as well as I feel this place should be shut down! These people are just totally without compassion for animals. Do you want to leave yours here? read more

I made an appointment for 10am and was told that my dog would be done in three hours and they would call me. They didn't call, so I called them and they said that my dog would be done in another hour and a half because my dog is very fluffy and takes a long time to dry. They again did not call me, and when I called them they said my dog would be done in ten minutes. That said, my dog looked very nice when he came out. However, I think $70 is too much for a bath, a brush, and a paw fur trim that took almost five hours. read more

This place is the worst! They are way overpriced and very rude. They took 4 hours to groom my dog, and thats with an appointment. I dropped my dog off first thing in the morning at my appointed time and 4 hours later I called to see what the holdup was. They said " oh ya, your dog is almost ready." I was pissed. I asked what they were doing to my dog for four hours and they started giving me attitude. After I paid my bill they threw my 4 lbs dog at my feet and slammed the door in my face. read more

My wife Diane brings our dogs Angel & Sandy for their grooming and they do a wonderful job! Not sure why the bad reviews, we love this place. Owner has always been nice and very attentive to our girls. read more

Complete honesty I used to work here do not take your dogs here! they are supper rough with your dogs when cut they will supperglue the wound together and put powder on it when ur dog is not staying still the groomer will hit the dog and say no or hold their muzzle they are also way to over priced and loud and will have food at the station well grooming the dog not only is that unsanitary but it also teases the dog read more

Well first off I'd like to say how hilarious these previous reviews are because I have taken my baby Penelope who is a standard poodle for years now and have gotten nothing but THE BEST service. Yes it takes a long time 4 hours but that's their policy and I can't complain because when my Penelope leaves the shop she comes home beautiful and smelling amazing. read more

My dog has not been the same. Acts like someone hit him. Tail has not been up since we brought him home. I will not go there again.

Our family was in town visiting family for a long weekend and decided to have our dog groomed while in Albuquerque. Found All Angel's Pet in a google search. They were able to fit her in the next day. Katie worked on our 5lb Yorkie-Poodle and did a great job. She seemed to treat her so well and was very gentle with her. Our dog seemed comfortable, snuggling up to Katie, as she said goodbye before we left. Would definitely recommend this groomer. Happy with the way our dog was handled and very happy with the grooming results. She's SO clean and cute!! read more

All Angels has been very friendly and willing to take my kitty into their Salon on short notice. They trim her nails and then return her to me in a matter of minutes. They are great. read more

I have a strong suspicion that the negative reviews are totally fake. (especially the one that claims they threw his dog at him) We have been taking our dogs to All Angels for years and have been nothing but happy with their service. Sometimes it takes 4 hours, sometimes less. What's the big deal? This is a service oriented business and things happen in real life. And the price is right! read more

After being a loyal customer since All Angels opening I find it so sad to have to write this bad review. I was always happy with the groomers for my 2 dogs and Persian cat. My last visit was horrible. I brought my retriever mix in for a shave. I received a phone call telling me she was pooping all over the place, although she did not phase it so nicely. I kept asking is she alright and was told to get her right away. I jumped into my car and got there a couple of minutes later. A young girl was at the front desk, whom I had never seen before. She began yelling at me telling me it was my job to make sure they go before they come. I told her I let them out but can't force them to go. I then said don't you have a facility for the animals to use, and she yelled back that's not our job and we don't have time to do that, by then the groomer Michele, bought my sweet Mandy out and she was a wreck. The bill being paid she grabbed her and let her run into the lobby unleashed. The lobby door opens out on to Golf Course Rd. and I had to grab her and put her collar and leash on hoping no one would walk through the door and have her run out on the street. The girl at the desk was rude, cruel and uncaring. I have not been back since. It took several days to calm Mandy she was truly traumatized. read more