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    Monte Vista Pet Lodge

    3.7 (41 reviews)
    Closed 8:00 am - 12:00 pm, 1:00 PM - 5:00 PM
    Updated 2 months ago

    Services - Monte Vista Pet Lodge

    Pet boarding

    Monte Vista Pet Lodge Photos

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    Jael T.

    Monte vista was the only boarding center I found with legit suites for dogs! I was looking for a great boarding spot for my lab since we were flying into cali for the weekend. (Your pets need to have all their shots and documents before your reservation is confirmed). I loved the staff, very friendly and Zeus seemed to have a good time. We had some issues with Zeus forms being admitted.. no big deal, just call to confirm before you head in. It would be great if they had some kind of package for boarding & grooming? We still haven't received any pictures or a report card from his stay. I would really like for Monte vista to have some kind of webcams so parents can see their fur babies. Like I said I never received any updates on Zeus unless I called. Daily pictures/updates on the app would've been nice but again we did not receive anything. They checked in every single toy, treat, bed, etc at the beginning of the stay but somehow we didn't get our dog food back? Had to go back 20 min for that lol. Make sure you have everything before leaving! We will definitely be going back when we have a trip. Thank you to the staff who took exceptional care of Zeus!

    Daisy's report card during her stay.

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    3 months ago

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    3 years ago

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    3 years ago

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    1 year ago

    Everyone at Monte Vista are amazing from the front desk to the team in the back. Love Devon our dogs groomer!!!

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    4 years ago

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    6 years ago

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    4 years ago

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    5 years ago

    My dogs absolutely love coming to camp here! The love and caring that the staff gives them is amazing!

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    4 years ago

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    11 years ago

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    5 years ago

    Maggie, my deaf Australian Cattle Dog, had another successful stay at Monte Vista Pet Lodge. She loves the staff there.

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    Michelle M.

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    8 years ago

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    6 years ago

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    7 years ago

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    11 years ago

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    7 years ago

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    7 years ago

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    8 years ago

    Best dog hotel! Friendly staff! Affordable prices! My puppy had a great time there! Would absolutely recommend!

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    8 years ago

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    Page 1 of 2

    Ask the Community - Monte Vista Pet Lodge

    Review Highlights - Monte Vista Pet Lodge

    Everyone was friendly and enthusiastic they showed us around the very clean kennels and outdoor play area.

    Mentioned in 2 reviews

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    People searched for Pet Groomers 1,940 times last month within 15 miles of this business.

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    Fuzzy Friends Petsitting & Pet Supply

    Fuzzy Friends Petsitting & Pet Supply

    4.5
    (21 reviews)

    They took care of my 3 dogs and 2 cats for about 2 weeks so I could be with my daughter while she…read morerecuperates from surgery. They are amazing! Compassionate, kind and I will be using them in the future. Thank you for giving me peace of mind in a stressful time.

    I would actually give them a zero. Do Not Use Fuzzy Friends as Your Pet Sitter. They are…read moreAbusive... I had to go out of town from 4/28 to 5/5 of this year (2026.) I used Fuzzy Friends back in 2024 for a week of travelling, and also to care for my animals during the time that I could not due to recovering from a broken leg. They were phenomenal, but that is hardly the case now. They use an app called Time to Pet, and back in 2024 I received extensive pictures and very positive communication about my animals and their conditions each day. Even when I was recovering from my broken leg and they found me asleep when they came to service my pets they took pictures and left great detail on their work. That is why when I needed to travel this year, there was no question that I would use them again! I hired Fuzzy Friends to come in and care for my cats and Guinea Pigs from 4/29 to 5/4 (2026.) On 4/29 all I received on their app at 4:59pm was a message, "Your animals have received food and water." No pictures, no detail. I was busy with the business of my trip, and so I thought nothing of the message. The next day, I received a voicemail message at about noon from Fuzzy Friends asking me to call them at my earliest convenience and expressing no urgency. When I called them back, the owner immediately started screaming at me telling me that my house was filthy and had the stench of ammonia, and that her pet sitter got sick after being in my house, and that I would be responsible for her medical bills. I was threatened and told that I had one hour to get someone to my house to get the keys from them or they would call Albuquerque Animal Control and have my animals removed from my house. I immediately called another person that I know that is a very professional pet sitter, and asked her to please go to my house and get my keys and take over this job. She immediately drove from the east side of town to my house and had to wait there while Fuzzy Friends showed up. They only gave her one key to my house at first, she had to ask for the second key. She immediately went into my house and this is what she discovered: It did not look like any service had been done for my animals since I left on Tuesday evening. The food and water were low but at least they were not empty. Also, she questioned why Fuzzy Friends did not mention to me in their app message on Wednesday evening or in their voicemail to me on Thursday afternoon that any problems had occurred instead of all Hell breaking loose on Thursday afternoon. If they had caught the problem earlier there would have been one less day of the house being closed up with the smell of Ammonia! Why else would it have been so strong by the time that they finally went to care for my pets?? I had been using an ammonia-based stain remover on my rugs just before leaving on my trip. Although it was effective on another rug in my den, in my living room the smell was very strong, probably because the house had been closed up since I left Tuesday evening. Luckly, it was the cleaner, and I found that my cats did not actually pee on the rug. The smell certainly was not pleasant, but not to the point that she would describe it as a "stench." My replacement pet sitter told me that as a pet sitter for over 20 years, that sometimes you encounter a problem with something while your customers are gone and you have to deal with it. That is why they hire you. She aired out my house for me and it was clear in a little over an hour. She brought Feliway to my house, folded up the rug so that it could dry, and even offered to drag my rug outside, which I told her was too much for her to do. My rug is being cleaned and deodorized by a carpet cleaner just to make sure that the ammonia smell is gone. Fuzzy Friends refused to refund my money. Despite the fact that my replacement pet sitter had to wait about 15 minutes for Fuzzy friends to show up to get the keys to my house, Fuzzy Friends called Albuquerque Animal Control anyway to report that I had "violated an ordinance." I cooperated with the Animal Control officer that came out to search my house, and I was told by the officer that I have not violated any ordinances. Dealing with these people was a nightmare...They are abusive and they should not be in the pet sitting business...Don't make the same mistake I did by hiring them!

    Sunrise Veterinary Clinic

    Sunrise Veterinary Clinic

    3.3
    (72 reviews)

    Adam and I LOVE Dr. Abernathy, Elijah, and the entire front off, they are professional, SMART and…read moreresolved every problem Adam had. GREAT people.

    The good: Dr. Abernathy is an exceptional veterinarian who genuinely cares about our animals. I…read moretrust him completely, and that is the reason I have stayed with this clinic for years. The concern: the front desk experience is inconsistent. When you get someone helpful, the process is smooth. When you don't, it becomes frustrating enough to reconsider coming back. Update - April 28, 2026 My puppy has been limping and holding her paw up while walking, so I called the day prior and spoke with Matthew, who was professional and helpful. He advised me to call at 7:30 a.m. to arrange a drop-off for evaluation. I followed those instructions exactly. I arrived at 7:30 a.m., called, left a message, waited for them to open, and called again. After waiting, I went inside to follow up and was told that if I came in before receiving a callback, I would be charged an additional fee and needed to go back outside and call again. I complied and called again, but after additional waiting, I called once more because I needed to leave for work. At that point, Bernice told me she had until 9:00 a.m. to call me back, in a dismissive and hostile tone. For context, I have been a long-term client with five pets currently under care, along with multiple pets prior to them. I ultimately had to leave. Shortly after getting into Albuquerque, I received a callback asking if I could return by 9:30. That was not feasible given the earlier delays and lack of accommodation. I want to acknowledge and thank Dr. Abernathy for the consistent care he has provided over the years, and Matthew for his professionalism. However, ongoing issues with front desk staff--specifically Bernice and Lexi--have made the overall experience difficult enough that I will be seeking care elsewhere. It is unfortunate to leave a provider I trust due to customer service concerns, but the inconsistency at the front desk has reached a point where it outweighs the quality of care.

    Monte Vista Pet Lodge - groomer - Updated July 2026

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