Avoid this company at all costs! I was referred to Steamy Concepts/Royalty Renovations by Rite Way…read moreHeating and Cooling. I've always had great experiences with Rite Way so I trusted their recommendation. As other reviewers mentioned (believe them) Steamy Concepts was great but Royalty Renovations was HORRIBLE. It took forever to get an appt, their payment options are outdated, terrible communication throughout, but the kicker was the disaster they left behind. They didn't put plastic up to contain the drywall dust and literally every surface floor to ceiling was covered in thick dust. Thank god we don't have allergies or asthma. I called and asked for a supervisor to visit and he agreed saying it is not the first time his guys have wrecked a place. His employees failed to speak to me at all before, during, or after; which he also said is a problem. They were supposed to re-intall a shelving unit and I had to help the supervisor do it. They left trash. He took pics of all the dust and said he would get back to me about a cleaning crew but never did. The following Monday I got a call from some other company about cleaning but we had already dealt with all of it since no communication from the supervisor. So apparently his employees aren't the only ones who don't communicate. Then their office calls me about my final bill. I tell them I want a discount for all the mess that we had to clean ourselves and all they did was remove their normal measly cleaning fee of $35. Yea well maybe that would be fine if it was NORMAL mess but not for the sandstorm of dust they left over every surface: floors, beds, curtains, rafters, cabinets. Pics attached worth a thousand words. AVOID, AVOID, AVOID. Believe all the bad reviewers.

Had work done in my home employee Albert Avenetti did a real great job very clean very excellent…read moreservice . Thank you

The customer service is great They are on time and very…read moreprofessional If you need fixing in your home and want it done right..call A+ handman..

DO NOT USE THIS COMPANY! I hired them to repair a leaky shower and they provided a quote of $250…read morefor the repair. The service guy showed up and SAID he replaces the shower cartage but the shower was still leading. A few days later I contacted them and advised it was still leaking the same and they now said the whole wall would need to be torn apart to do the repair. I said no. I hired another company who came out and said it may be the cartage and watched him replace it. The shower no longer leaked. Paid the new company $255.00 for the repair. I believe this company attempted to scam me and do a lot more expensive repair that would have cost over $1000.00. My advise, do not ever use this company.

Disappointing. They forgot to install paver lighting per the contract. I called them. They came out…read moreand said the lights would be installed the next day. That was weeks ago. I've called several times. I guess I'll have to take them to small claims court.

We called and they sent out a guy and he come out and looked at the wall in question and said he…read morewould send out a bid. We didn't hear anything after a week. We called they apologized and said they would email us out a bid. Guess what it's three weeks no bid. No bid .......no business. Very disappointed because the guy really knew what he was talking about.

BP was recommended by the tile contractor at our former home. Johnnie & team completed our master…read morebath project on budget and in the timeframe expected, and the work quality was great. When we decided to remodel our current home, which was a much larger project, we knew we wanted to get an estimate from Johnnie at BP. We ultimately went with them and are glad we did. Jillian coordinated purchases for our project, and Jesse was our project manager. Walls, ceilings, electric, plumbing, and doors moved. Tile was replaced, new cabinets and lighting installed. The work was again completed on time and within approved budget. We really are pleased with how our house looks and how functional it is, and we've recommended BP Remodeling to friends. One is in the midst of their project now. We hope we are done with remodeling homes, but we would not hesitate to use BP again based on our experience.

Update one year: I have a double problem to solve. My flat…read moreroof house with parapets Allow water to get in above two windows. We will solve it this week by installing two new rain scuppers that will be completely sealed. Other home owners here have similar issues. New style in pic. Update first day of two: Jesse has the two new water scupper devices installed. The first seals are setting up. His practiced eye found two areas where the flat roof emulsion was lifted up, a little. A little is all it takes for rain water to seep down. We have to accept it might not be a single solution. But I am confident in his skills and knowledge. From the ground , the work looks sharp. Last step will be prime and paint the correct color. Which I have in reserve for small things. On to tomorrow....

I called these folks for a deck that was falling apart. Robert came out the same day, measured my…read moreexisting deck, and got me a quote the next day. They started work promptly and finished a complete rebuild within a week. They went over schedule but kept me in the loop. They were incredibly reasonably priced and the work was impeccable. They accept checks and credit cards, although credit cards get a 3% surchage. I will definitely use them for any builds in the future!

I wanted someone to assemble and anchor the galvanized steel 12' x 16' Pergola I recently…read morepurchased. I got bids from several companies ranging from reasonable to a small fortune. Pristine General Contracting Services actually researched the assembly instructions, came to our house to see the installation location and gave me a quote that was very reasonable. He said he could start the next day and we agreed to have him do the work. He and his helper worked about 5 hours straight unpacking, assembling and erecting the Pergola. Before they left, they loaded up all the trash to haul away and cleaned up the work area (garage) and left everything looking great. He said he would be back in the morning to complete the fine points of the install and anchor it to the concrete slab. Roberto was punctual and called if there was any delay. I would like to Thank Roberto Torres / Pristine General Contracting Services and Thank them for a professional and beautiful install. I will be having more work for him and Highly Recommend him!

I cannot say enough good things about SaddleBrooke Remodeling. From start to finish, the entire…read moreexperience exceeded my expectations. Every trade that worked on my home demonstrated exceptional craftsmanship and professionalism. They consistently arrived on time, kept me informed throughout the project, and even worked weekends to keep things moving. It was obvious that everyone took pride in their work and genuinely cared about the quality of the finished product. Any additional requests that I made, (and there were many), were never an issue, and they still completed the project on schedule. Cameron, the owner, was a pleasure to work with. He was responsive, professional, and genuinely committed to making sure every aspect of the project was done right.

The tile and granite upgrades in the kitchen and bath were nice and we were happy with those…read more However, there were some things that didn't go so well. We were out of town when the remodeling was done, and were assured that we would get an update every week on the progress, with pictures. After a few weeks with no update, I finally hounded them for photos and did get them. When the large mirror was replaced in the bathroom, we noticed a large chip out of the corner. Unfortunately, I don't have any "before" pictures, but it wasn't there before they started. Finally, we were assured that there would be minimal "mess", and that they would put plastic down on the floor and over our electronics. I think our electronics were covered, but there is a trail of dirt on the carpeting where the dirt was tracked in. I've tried to shampoo it out, but it is still stained. Overall, I probably wouldn't recommend them unless you were able to direct and watch the work on site.

Look elsewhere if you're considering this company for cabinets. If you want a completed kitchen…read moreproject in less than 8 months, this isn't the place for you. If you're expecting dedicated staff who pay attention to detail, you won't find it here. If you're looking for a company that prioritizes your best interests, I'd advise moving on. The idea that a small kitchen should be measured properly and completed within a reasonable timeframe is simply not part of their approach. If you want your kitchen to be the heart of your home without exceeding timelines and budgets, avoid this business. The prices are some of the most inflated prices in the local area - You can find better prices, business ethics, and much more competent employees with other companies in Tucson. Over the course of 8 months, there were constant staff changes--people were fired, reassigned, many people quit and the new hire PM was completely unprepared and had zero clue what she was talking about. So my designer got fired, I went through 2 different construction managers, four installers and the incompetent PM. While the owner himself handled a portion of the cabinet installation and was detailed in his work, that's where the positives ended. To make matters worse, I was required to pay 90% of the cabinet price three months before they even began making the necessary repairs and replacements. After the holidays I was contacted to pay the remaining 10% because they are in need of money for the business and I told them that I wasn't going to pay until the job was 100% complete. Also on the website it states "in business for 22 years." This is very misleading because the owner has only had the company for 3 years with only the name of the company being around for 22 years. Who does business like that? This company--Southwest Kitchen & Bath-- Is going to go out of business soon, and this business is one to avoid!!

We bought a house with a kitchen clearly done in two stages, one side of the kitchen was dates, but…read moregood quality cabinets. The other side was incredibly cheap. The bottom of the drawer was bowing when I put silverware in the drawer, and had features, such as a large wine rack that we didn't need. We were looking for someplace that could reface part of the kitchen, and completely demo and rework the other side. We had a wonderful experience with Southwest Kitchen & Bath. Our sales person Lisa was wonderful to work with, triple confirming all the measurements so everything came in right the first time. Since everything had to be made custom, the total project was about 12 weeks, but the stages were clearly communicated up front, and we didn't have to clear out of the kitchen until after the new cabinets arrived, so the down time really wasn't too bad. We requested a few changes mid project, such as under cabinet lighting. Lisa and our project coordinator Katy were very helpful with suggesting what they could offer, but also options we could do ourselves if we wanted to go that route. We felt supported, not pressured, into changes that in the end we really love. Attaching a few in-progess photos, I'll try to update with some finished project photos later.

We have had the pleasure of service from Castle Roofing for several years. They have recoated the…read moreroof when necessary, arrived with one phone call for spot needs, recommended repairs to the 35 y/o tile roof. Always quality work!! A bit more expensive than some, but they stand behind their work, are reliable, trustworthy people & owners. Will never employ any other roofing company. Have recommended Castle Roofing to many friends & never received a negative comment.

Immediately after having +8500 sq/ft of roof repair & coating the first monsoon rain hits and I…read morefound water in the man cave. I texted John that evening and he arrived the following morning to inspect. He found the roof drains were clogged with years of tree debris and I needed a plumber to clear them. I said wait, I have a power rooter, would you help me deal with it now? Quickly agreeing to help, thirty minutes later all three drains and overflows were cleared and functioning again. That's true customer service from a solid guy and great company...5+ stars for John Roberts & Castle Roofing!!