I used this establishment as a referral from a friend who's window was shattered in Deep Ellum along with mine. We both has our window replaced on the same day. Ironically we both has the same repairman to come out to our locations. I went back and forth on my decision when it came to this review. I wanted to give the repairman (Paul) and his manager (Kevin) the benefit of doubt. However, the joke would on me after the jobs were complete. When my window was finished he did not call me back out to the vehicle to inspected. I was meet at work with the invoice and requested I inspect the work before paying for the service. At that time he informed me of not being able to recalibrate my window and I needed to bing it to the shop. I responded by requested a refund on the visit fee being that the work would have me at the shop. This is where I should have known that the knowledge of the repair wasn't there because I googled how fix the calibration. Now even though I aided in the full repair of my window I still paid the full amount.( I also received a text from the repairman the next morning requesting what link I used to recalibrate my window) Which leads me to the following day when I took my car to the car wash. As Im cleaning my car I rolled down all the windows to find that my passenger door panel is off a little. Immediately contacted the repairman direct and told me he could come out on the following day. I waited and was okay with him missing the first day because of the rain and bad weather. What I didn't know is I would have to text him 3 days after the rain requesting the job be finished. He informs me that he's sorry and it would take him 2 additional days to come out because he would be on his personal time. At this point I'm pissed because you are having to do this because your work wasn't complete! He informs me that I can reach out this his manager if that didn't work out. I contacted the manager and informed him of my repair and he told me I could bring it in and get a refund on the travel fee. Now as anyone else I had an unforeseen family emergency. This took me out of the play for 3 days and on today I called to make sure we were still okay on my repair. The manager says yes you just have to bring it in but the morning time. granted the call was placed at 11.30am so I asked, "what about now?" To my surprise Im told yes but it's first come first serve so there's people ahead of me and I would have to wait. Now I understand everyone is admit about their windows being repaired as was I. In the same token I was admit that the work would be completed after the 1st visit. Just to throw this out there don't assume because you are tipping someone to do a service for you and providing them fluids on a hot summer day. That they will live up to that work expectation. If you remember at the beginning I mentioned my friend's window was being replaced on the same day. The day of the rainstorm her window wasn't done properly causing the rain to flood her floor. This pricing at this establishment was fair and the travel service help young working individuals like us but the quality of the work, customer service and product knowledge needs WORK!!!!!!! Update on my window and the subpar service provided by this business. I had to return to the shop because the repairer left glass in my door panel. Despite numerous opportunities for the shop to rectify the situation, I am now pursuing legal action. This location required me to drive over 30 minutes to the shop to have the remaining glass removed from my door panel. To my surprise, I left my car out due to company visiting, and we experienced heavy rain. Upon entering my car, I noticed a puddle in my passenger floorboard (the side of the door panel where the window was repaired). I immediately contacted the shop and returned my car for the third time. The front desk representative provided a different explanation than what was communicated via text message. I will be uploading video footage, text messages, and photographs over the course of this experience. Services Auto side window replacement, Window repair read more

great team, very quick install and helped with a window switch issue I had. would highly recommend. I have been here with 2 cars of mine and no regrets with a lifetime guarantee read more

This business did an amazing job on my 2019 Nissan Rouge, windshield (solar, 3rd Visor Frit, LDWS, W/Lane). I came in, described the issue at hand, voice the details of the vehicle and they got right to work. I wasn't in the waiting room long enough to complete my second phone call. Just amazing work, very communicative and around the clock responsive to concerns. I've referred many to this place and so far they have not disappointed!!! read more

Do not use them. They installed a damaged window on my truck. I brought it up as soon as I inspected the installation. The tech still demanded payment and his manager did not provide a reasonable solution. They scheduled a day to come back if I paid but then no called, no showed. I am out the money and still have a damaged window. They are not a good company. Stay away. read more

Paul drove to my location and quickly fixed my window! He did a great job! Thank you!

Sought to have wind noise and water from leaking into windshield of attached vehicle. Owner, manager, boss and or father informed of all possibilities that could cause me to purchase a new windshield. Proceeded with disclosure in mind: Hind sight, I realized the intents and purpose of this business is selling windshields and not customer service nor "windshield repair"l. After not receiving professional courtesy of being welcomed and appreciated as a customer/human. 1.5 hour later min later, I had a new windshield and a bill of $165. Not a bad price for a windshield new one but a decent price to replace one that was perfect before arriving. I was told it might get cracked on the removal and while visually inspecting after removed and the meticulous care observed with the removal. Technician had another staff to carefully place glass in safe location, I was floored when I looked away for ten minutes and behold a new glass was being installed. While entering office to pay and inquire what was damaged and I didn't see a crack in window prior to new one being installed to who I will say, the younger assistant manager, boss, heir was willing to discount by $20. There was no warranty,, the younger gentleman states, if the problem I initially sought service is not resolved, then more than likely the windshield sealing was not the problem it was was probably the passenger door seal. (No the plot thickens)The older gentleman objected, but suddenly wanted to acknowledge my concern only when I informed I will post my less than pleasant experience. The manager, boss owner who treated me so insignificant through his and our encounter, suddenly became so defensive even though his assistant wanted him to realize I wasn't given full disclosure through the process and wanted to make it somewhat right. The attached was written by this gentleman to justify the greedy gray "shady" business practice I encountered. I will not be back and thought I would get a fair deal after providing care for the previous 8 hours to more vulnerable customer service recipients of our society. One person at this place is motivated simply by getting money and justifying by a less than honest business model. I will give 5 stars for being able to sale a glass. I made it home safely to my family without confrontation and able to narrate my experience. Take this for what it's worth. Grand Praire, Tx 9th street location... Deceptive. read more

These place is awesome. Arrived at 11:40am with a crack windshield and was replace and on my way by 12:50pm. Great staff and I highly recommend All Glass. read more

They left glass all over my driveway. They left glass inside my trunk door, now every time I open/close it glass falls out and rattles inside. They scratched the trunk door and panel from attempting to take the panel off. The glass isn't lined up, there is a huge gap on one side and a no gap on another. The work was done on a 2010 Cadillac srx. I have contacted management and will update if they resolve. At this point I wouldn't recommend. read more

Worst business ever damaged my car and will not make the repairs I would suggest not doing business with them unless you would like your car damaged and not repaired *****update still have not fixed my vehicle they bought the wrong part and refuse to get the right one also has tried to get me to take these negative comments about how they run there business by offering me the wrong part and a cash settlement that is no were near what the damages amount to, on top of that you will never get ahold of anyone in there so called management you will always go through a middle man who is always trying to con you. I will update this if they make it right until then I will not be bribe by these so called glass repair men and suggest No one do business with them read more

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There's nothing more unsettling about your car than walking out to the parking lot and finding your glass smashed and things missing from your car - on a rainy day. Called a couple of places to get quotes and see if they could fix the next day, nothing was open on Sunday. To my surprise, these guys offered at half the price and if I came over immediately, they would fix the same day. I was in and out in about an hour. They matched the tint and everything. If you're a veteran, make sure they know - knocked a little off the already reasonable price. Nice people, good prices, and fast service. read more

What a great experience. After getting over the frustration of having my window broken and Items stolen. I called All glass. They were at my work in less than an hour and did a great job. I would highly recommend them to anyone needing Glass. They were on time and very professional. What a pleasure to see that there are still businesses who do what they say they will do. Thank you for a job well done. Their Price was very fair and they had the window in stock and took care of me all in 2 hours. read more

BEWARE, they are not cheap. The price is cheap , but the damage they will do to your vehicle will not be cheap. I had them replace my windshield. a weel later my rearview mirror fell off. I have sensors for my windshield wipers in my mirror and windshield. I had to go to them, spent 3 hours of MY saturday morning for them to " repair" the mirros. NEVER HAPPENED, a few days later during a rain, my wipers wouldn't work, except if I adjust my mirror. The sensor for auto windshield and the speed of the wipers is not working. I called them AGAIN and they want me to COME BACK and spend MORE time for them to repair. NOT GOING TO HAPPEN. If it is a simple windshield I am sure tehy are ok, but if you have anything newer forget it. I DO NOT RECOMMEND THEM read more

So glad I found this place! I came in from out of town and needed to get my Land Rover's window fixed & they had the part I needed!! Great guys, wonderful service. I definitely recommend this shop! read more

they quoted one price and when I get there they had to order my back glass (got it that day). When they guy called the supplier the price of the glass had gone up, so that means my price would have gone up but they kept they word. I was happy about that. There was only one thing I was not happy with they didn't vacuum out the glass that had falling into my car read more

WiProfessional economical and very timely service to fix my back glass for Lexus which shattered due to strom