Met with realtor Antonella about a short term rental property... Took her days to send over…read moreapplication... We filled it out immediately and sent it back with a few questions. She never responded or answered our calls. All and all it was a terrible experience for my family. When I find a property to purchase this will be the last place I go seeking assistance.

Based on a recent home purchase (fall 2010), I would not recommend buying a home through Century21…read moreCommonwealth. While we had our own agent in the transaction, the Century21 Commonwealth agent lied to us repeatedly. On numerous occassions we were specifically told about certain aspects of the home being in operable condition ... "of course, it works", "yes, of course", yes, absolutely" . . . only to find out after the sale that was not the case at all. We repeatedly asked for access to the garage and were repeatedly told, including at the final walk-through that the Century 21 Commonwealth broker had "forgotten" the key yet again...but, that that everything in the garage "was fine", the locks, the door opener, etc . . Turns out the locks were broken and the doors wired shut from the inside; the electricty to the garage had been purposely cut (according to our electrician) from inside the home - so the garage door openers do not work, and the side yard must now be dug up to re-lay wiring to the garage. This also explains why she could never "find" the lightswitch to the lamppost - it's on the same electrical line as the garage. If she had been able to "find" it, her lie would have been exposed.. Now to be fair, we did forego a home inspecton - encouraged by the broker - presumably to better our chances of getting our offer accepted and we would have bought the house anyway even if we had known in advance about these issues... Nonetheless, this does not make it acceptable to blatantly lie about the condition of the home, particulary when questioned specifically and directly. She must have known about the garage because someone wired the doors shut and crawled out the back window! This broker outright lied and misrepresented the property's condition. She is indisputably and unconscionably deceptive. When we brought this matter to the attention Century 21 Commonwealth, their response was that they cannot do anything about it...and that we should take them to court. I have neither the time nor the money to do that (we will be spending a lot of $ this Spring digging up the lawn and re-laying wiring)...So buyers, beware of homes listed by Century 21 Commonwealth...They will lie to you, they will hide important details, they will conveniently "forget" details... If it is a home you must see/have, then bring your own broker and be very, very careful . . .b/c they will cash their commission check without a second thought about deceiving you...There are decent, honest brokers out there (our buyer's broker was terrific) ...don't waste your time with Century21 Commonwealth.

Excellent service and results. My carpet was really stained and after their work it was stain free…read moreand looks great. Also, very nice people

AITA? After doing a little bit of internet searching for a…read morecarpet cleaner I found K-A Carpet. I saw on Yelp they were running an offer for $50 to get $100 credit on service. I went on their website and decided just to book through their website as I like supporting local businesses, especially if they invested in an online presence. Some background: I moved from South of Boston to North of Boston, and my new place wasn't so new and needs some cleaning before I move-in. I talked with the owner who said when they get their carpets cleaned they are usually charged for three rooms for the place, so I assumed it would be equivalent to 400 square feet. I also wanted to clean the tile/grout from the kitchen and bathroom - at least the places where foot traffic was, so I figured for the bathroom would be 25 square feet and the kitchen about 50 square feet. Thus, I put in for 75 square feet of tile/grout cleaning. Okay, so I add those services and pick a day that the owner of the unit would be there prior to my arrival. I pay the $60 down-payment to confirm the online order. I sent the owner cash to pay, with $65 extra in case of any overages or in case they do a wonderful job and feel the need to tip $20. The day comes, I receive a call from the tech at 12:06pm who is doing the service when they arrived on location. I let the tech know that I'm not on-location but the person there is opening up the garage for them now and that I left cash as payment for their services with him when thee services are complete. And at that time he told me that the garage door was opening and he was greeted by the owner. Minor issue 1: I received a call from the owner at 12:08pm saying that the tech requested the full bill to include what I paid in the down-payment and wanted to verify if I paid anything up-front. I then pulled up the email and credit card online statement to be sure that I was charged the down-payment and told them that I did in-fact pay the down-payment of $60, and the due at completion would be the remainder balance of the invoice. So, what was up with the tech not knowing how much to collect? Or was that a tactic just to get more money when he knew he wasn't dealing with the person paying the bill? Sure, could be an innocent blunder not looking at invoice very closely. But that got solved. I get to the location the following day and talk with the owner who informed me that they liked the carpet cleaning service, but didn't like the chemical or perfume in the cleaner as it made him cough. I looked around and the carpets were cleaned decently enough. Could I have cleaned it the same or better with a rug doctor mighty pro or bissell big green machine rental - yes. I then as about the tile in the bathroom or kitchen as I also expected the bathroom or kitchen to be done as I paid for 75 square feet of that too, but was told that they didn't. The owner then handed me back $60, indicating he thought the tech only deserved a $5 tip. I asked if they mentioned anything about the tile or grout cleaning service, to which the owner said no. I then reached out for support using text messaging to see what K-A's side of the story was at 9:54am. And after a phone conversation at 10:29am, they informed me that the space was larger than anticipated, and when they spoke with the person at the property they got "no response," however, if they were wrong they could reschedule to come back. The part I thought was strange is the "no response" because I got a call when the amount due was in question... Why didn't I also get a call here, either from the tech or the owner saying something isn't adding up. I can understand if there was a miscommunication on the exact dimensions of the space, so I voiced my thoughts, which verbatim are "I'll check and get back to you. If you don't hear back from me everything is ok." I get the space measured, and turns out that yes the measurements were a little off, but according KA's own ordering/scheduling system was a difference in price of $50 if they charged exact amount of carpet space plus 100 square feet for the actual 105 square feet tile/grout. Or a difference in price of $77.50 if they charged 125 square feet for the 105 actual square feet of the tile/grout. The owner had enough to cover $65 in case this exact thing happens. And you would think a reasonable person would accept $15 for an extra 5 square feet of space, instead of the 90c per square foot they charge in the 25-sq.ft.block billing. Or could have just said it was 100 square feet and pocketed the rest as a tip. I bring this information back via text messaging and get told that they would be happy to schedule tile and grout cleaning for $250. Also that I'm entitled to a $12.50 refund as that is the difference between what I paid and what services I received. Me: Why didn't the tech contact me like they did earlier if they had a concern with size/scope of job? "If the person on-site couldn't make a decision, that would be more

Very responsive team, multiple product options and expert recommendations. This went very well for…read moreus and the awning is perfect!

Owner is a poor business man. Be ware! Was very demanding…read moreregarding payment for awning in full and then leaving it unattended at a loading dock for me to pick up by myself. He also demanded payment in full, prior to ordering. His wife called me two days prior to what he claimed was a factory price increase and instructed me to ZELLE funds to his account. I did so, but ZELLE would not do an immediate transfer (two days). The bank provided him with legitimate confirmation of payment codes for proof of payment. He refused to accept them. At the end of our telephone conversation, he began to swear at me profusely and wanted a 100% money wire to cover payment. In the end, his poor behavior showed his true colors as a shady business man.