Well I visited Manhattan Lighting recently and was in awe of the gorgeous selection of all items…read more I did not buy as of yet, and am a bit disturbed by reviews posted on this site! Here's my experience: I think their customer service sales associates need to be more knowledgeable of their products in the shop area and as well as in the showroom. Also when a sales associate is working with a customer who has sought out their assistance they should stay with that person from start to finish to attend to their wants and needs. The simply answer here is --- hire more qualified, well trained sales help since your inventory is beautiful in both light fixtures and furnishings. Your approach to serving the public is not up to par! You're store is much needed in the union county area as a brick and Mortar... why not do more to keep us coming back in to see, try, and feel your items!!!! Some of us don't like ordering on line!!!!! Please make corrections. Thank you

I'm disenchanted with this store. I purchased $700 worth of lighting fixtures here a year ago for…read moremy kitchen renovation. The manager is the nicest guy you will ever meet. All was well until the lighting units began to short out after less than a year. The sockets were burning out because the factory-supplied halogen bulbs get too hot. This is a design defect, I'm not blaming the store, although they denied knowing about any such problem with these units. When I ordered the needed replacement parts from Manhattan Lighting, the manager charged my credit card immediately, but did not tell me that he only places an order with this distributor once a month. So, weeks went by, and wondering what was going on, I called, and then the store manager admitted that my order was not submitted because he needed to accrue $12,000 worth of orders to get his desired price-break discount, and mine was only the first. Frustrated, I found an online supplier (Lumens.com), and did a "live chat". While putting me on hold for one minute, the associate phoned the manufacturer directly, then had the parts delivered to me within a week (for $32 each vs. $43 each that ML charged me). This is a perfect example of why internet shopping is putting brick-and-mortar stores out of business. Now that I no longer need them, my replacement parts finally arrived at Manhattan Lighting seven weeks after I ordered them. Lame, misleading customer service, and, for me, the price of an education.

I think this business may be closed. I called several times and the mail box was full. I went by,…read moreand the doors were locked. There were only a few dusty fixtures visible. I could be wrong, but I think they are closed.

These are the rudest bunch of people I've ever met. It's almost impossible to get their attention…read morein the store and when you do they have an attitude. One person even walked away from me mid sentence. They think they know what they are talking about but are just wrong. Save yourself the headache and go down the street to Home Depot.

We recently needed lighting fixtures for our new home and WeGotLites was recommended to us. We…read morestopped by on a Thursday night right before closing and were helped by Michael C. He was incredibly helpful with choosing products and did not rush us in making decisions. The customer service he provided was above and beyond as we had some shipping issues and Michael was on top of the tracking and make sure the light was shipped and received by us. Their assortment is extremely extensive and Michael was very knowledgeable in guiding us to lighting that suited our taste and needs. We are very pleased with the end results and would highly recommend Michael! Many thanks Michael for your help- you are th best!

I have a friend who ordered 4 lights from you and paid in full on March 3rd, he still hasn't…read morereceived the products. He was told at one time, his order is on B/O. When trying to call them about the order all they say it's going to ship. They are lying, he called the company and all the company can say that it's not on B/O. VERY POOR CUSTOMER SERVICE. DO NOT BUY FROM THEM YOU'LL NEVER GET YOUR FIXTURES. All they want is your money.

We ordered a Warrendale leather double reclining sofa and a matching leather recliner. Both are…read morevery beautiful and just what we needed in the living room. The price was excellent! The sofa's right rear "shipping leg" leg was damaged, but the small cardboard box underneath the sofa had all four wood permanent legs to screw in their place. so be advised that Barcalounger ships furniture with non-permenant legs, but has the real legs along with the order. Thank you AFA Stores

I purchased a glass table that arrived damaged, and for almost two months, I've been stuck in a…read morereturn process. The customer service was consistently rude and unhelpful, and I never received a refund. I want to warn anyone considering buying from this store--don't do it. You will just end up being ignored, and you'll get scammed out of your money

Avoid! I returned a $283.20 lamp and they charged a $141.60 restocking fee claiming it was in…read more"unoriginal packaging." The problem: they themselves instructed me to return it using any box I had and never warned about a restocking fee. Applying a 50% fee after giving those instructions is deceptive. Sellers like this should not be allowed selling on Amazon.

This seller must be out of business - order through Amazon on June 25th with delivery in 3 days…read more July 5th and haven't received the order - they created a FedEx shipping label on JUNE 26th (based on the FedEx website - and haven't done anything). This seems the standard practice for is for them to list 3 to 6 items available and never ship the product. This way they can keep selling and never have to deliver the product.

What happens when the wife panics and you have to get something fixed, I called the person who I…read moreused n the past, he was on vacation. So I called Dave, he said he would be down to my house and he showed up on time, diagnosed the problem quickly, as well as fixing several other issues and came back to repair the issue on time at a reasonable price. When he returned to do the repair, he brought a young man with him who was so very polite and respectful I now have a new electrician. They came, they were as neat as possible, tarps and they took their shoes off before the stepped in my house, that is respectful. So my recommendation is in short use them, trust them and you won't be sorry. Thank you David, and I am sorry I don't remember you protégé name, but both were great!

I worked with Dave on installing EV charger, replacing floodlights, and installing new floodlights…read more Dave was very responsive to all my messages and requests. He even helped submit permit request to the town. His work was clean, quick, and high quality. After the job, he even extended the help to provide me a sample LED retrofit kit so that I can do light replacing myself. Dave put customer's satisfaction at first, and his price is very fare. I'll work with Dave for any future electric work.

I was nearly finished making some renovations to my master bathroom when I decided that I wanted to…read moreinstall recessed lights. My shower door guy urged me to do that before he installs the new shower door. So, I needed an electrician who could install my lights lickety-split. My contractor's electrician, who did the wiring for the heated floor, was too busy to install my lights. Therefore, late Sunday afternoon, I came to Yelp to find a good local electrician, who had the ability to do the job this week. Lucky me: I found Jason Klein. I was immediately impressed with his many great reviews. I used the Yelp platform to create a project SPECIFICALLY addressed to Jason. I explained my urgency to complete the lighting installation this week so that my shower door can be installed next week. Jason responded via Yelp's platform almost immediately. Wow! He said that he could do the project on my timeframe. Long story short, Jason's crew showed-up a little before 10 a.m. today, Wednesday, and they finished before noon. The guys installed 6 new recessed lights (3 in my bathroom and 3 in my closets). They were polite and they did a great job. The icing on the cake is that they were very neat: they wore booties inside (YES!), they laid-down tarps on the floor (Thank you!!) they covered the clothes in my closets with plastic (WooHoo!!!) and they vacuumed (Doing my Happy Dance!!!!). Throughout the process, Jason stayed in contact with me by phone/text, so I knew what was going on and exactly when his guys would arrive. I'm very pleased with Jason Klein Electric and I will definitely use them again. (I'm renovating my kitchen next.) (As an aside, I'm a bit dissatisfied with Yelp's tool for creating "Projects." I thought that I had selected a specific electrician from whom to request a quote. I included my phone number in the details. I was disappointed to find that my Project had been shared with others, who also responded. Some of them did not appear to be licensed electricians. I sent an email to Yelp's Privacy Officer inquiring as to whether that was appropriate. No response yet. No matter. I won't use that Project tool again.)

Two young employees arrived. I asked them to spread a tarp since there would be drywall dust and…read morebits of debris as a result of the planned work. When they put down the tarp, I noticed it was VERY dirty, with tiny pieces of drywall debris on it. I asked them to remove it and then shake it outside. When they lifted it from the floor, I saw that the floor was coated with white drywall dust. So *both* sides of the tarp were dirty. Lack of attention to detail and lack of respect for the client's home. Not ok. At some point I suggested we cover the granite countertop where one of the employees was working to protect it from damage in case a tool should accidentally drop on it. Instead of accommodating my (reasonable) request, he resisted, saying "Nothing will drop". Not ok.