(Note: Tri Starr Electric has an additional office in Oradell, NJ, so they can service Bergen…read moreCounty, which is the location context of this review.) I contacted Tri Starr Electric, because I wanted a second opinion on my non-functional outdoor lamp post. Neil picked up the phone and spent 10 minutes listening to my problem and what the first electrician found out and proposed. Any contractor able to take a phone call for 10 minutes is incredible in and of itself. Neil asked some good questions and didn't want me to pay for a service call unnecessarily. While Neil confirmed some of the first electrician's findings, there were additional matters that the first electrician did not address. I decided that it was worth paying them the service charge to have them thoroughly examine the situation. This was because the proposed solution from the first electrician was almost $1500 after tax, and I wasn't sure I wanted to spend that much to deal with the lamp post. (low voltage with transformer installed outside in an external outlet) Brad and Juan came over to examine the situation. They wore shoe covers to enter the house and not get the floor unnecessarily dirty! They did similar examinations as the first electrician, testing line voltages and finding where the wires went. However, unlike the first electrician, Brad offered multiple solutions at different budget levels. Brad focused on the root problem of "how much outdoor lighting do you want?" instead of "how to fix this lamp post." Lastly, if we hired them to perform one of their solutions, Tri Starr was willing to discount the price of the solution by the cost of the service call, which I think is fair and appreciated. Brad submitted three proposals a full day later, all of which matched what he told us when he was on-site. The three proposals came in at different price ranges: an affordable solution that abandons the lamp post for a different lighting source, a modest low-voltage wireless switch solution, and the priciest line voltage solution. The price point of the line voltage solution was basically the same as the first electrician's low voltage solution, so Tri Starr offered a better solution for the same price. We chose the low voltage solution. Brad texted me when he was arriving and arrived in the expected time window. Once here, he reviewed the work with me before starting. He suggested 3 options on where to place the transformer box and wiring with pros and cons to each. As before, he wore shoe covers for indoor work. For outdoor work, he carefully dug up the ground to lay the wire and minimized disturbing the soil. It took him about 5 hours to do the work, which was according to plan. After the work was done, he cleaned up the work site and provided a final review of the work including operation of the switches and the transformer box. In conclusion, this business is very well run, offers great solutions for all budgets, and is meticulous with their work. I will definitely hire them for future electrical work.

I had an issue with some outlets malfunctioning due to using an appliance. had a handyman take a…read morelook and he told me that I would need a rewiring of the wire from the electric panel. Not pleasant news. Then I decided to give a call to Tri Starr. Neil picked up and he didn't listen as much as I had wanted him to, and he quickly indicated that the handyman is probably wrong. I was a bit skeptical to be honest, but I gave it a go. Joey showed up on the same day as the call and he was actually really pleasant to talk to and resolved my problem relatively quickly. I didn't have to do a rewire so that was a relief. and in the end, Neil was right. They were prompt, knowledgeable and generally friendly. Give them a call

Avoid! I returned a $283.20 lamp and they charged a $141.60 restocking fee claiming it was in…read more"unoriginal packaging." The problem: they themselves instructed me to return it using any box I had and never warned about a restocking fee. Applying a 50% fee after giving those instructions is deceptive. Sellers like this should not be allowed selling on Amazon.

This seller must be out of business - order through Amazon on June 25th with delivery in 3 days…read more July 5th and haven't received the order - they created a FedEx shipping label on JUNE 26th (based on the FedEx website - and haven't done anything). This seems the standard practice for is for them to list 3 to 6 items available and never ship the product. This way they can keep selling and never have to deliver the product.

Had a great experience with Hector this morning when half our kitchen outlets were blown. He was…read morevery knowledgeable, great attitude and helpful and got everything done quickly. We even noticed after he left that an outlet on our island that had never really worked magically worked! I would recommend KB and ask for Hector by name!

HECTOR IS THE BEST!!!! Excellent company!! Estimator came…read moreto my house within one hour of calling! Hector and Max came on time and did a superior job!! Hector explained every step throughly so I could understand what was done. Courteous and respectful!! They installed a ceiling fan box and light fixture. They cleaned so well that I couldn't even tell they were here!! Highly recommend!!!!

What happens when the wife panics and you have to get something fixed, I called the person who I…read moreused n the past, he was on vacation. So I called Dave, he said he would be down to my house and he showed up on time, diagnosed the problem quickly, as well as fixing several other issues and came back to repair the issue on time at a reasonable price. When he returned to do the repair, he brought a young man with him who was so very polite and respectful I now have a new electrician. They came, they were as neat as possible, tarps and they took their shoes off before the stepped in my house, that is respectful. So my recommendation is in short use them, trust them and you won't be sorry. Thank you David, and I am sorry I don't remember you protégé name, but both were great!

I worked with Dave on installing EV charger, replacing floodlights, and installing new floodlights…read more Dave was very responsive to all my messages and requests. He even helped submit permit request to the town. His work was clean, quick, and high quality. After the job, he even extended the help to provide me a sample LED retrofit kit so that I can do light replacing myself. Dave put customer's satisfaction at first, and his price is very fare. I'll work with Dave for any future electric work.

Very responsive and showed up on time. Sebastian was knowledgeable, thorough and neat. Our new…read morego-to for electrical needs. And I will spread the word.

High class has definitively gained a customer. The electrician was very knowledgeable,…read moreprofessional, and reasonably priced. I'm very happy with their service and will be recommending them to friends and family.