I just want to give the sales and finance team my thanks for a great experience purchasing our new…read moreRV! From start to finish, this was a pretty seamless process. Thanks to Darrel and Dean for a great experience including taking us on a test drive to help us acclimate to driving our new rig. And thanks to Michelle for getting us a great deal on financing our new coach. We recommend going to Mike Thompson in Santa Fe Springs for purchasing your next RV!

Very disappointed with the service an attitude. Waisting…read morepeople's time with no communication. Absolutely no integrity from Kevin Fossum. The So called manger on site is a joke.

Great experience with El Monte RV Rentals! Jesse was fantastic--friendly, knowledgeable, and very…read morepatient while showing us both Class B and Class C RVs. He explained everything clearly and made the whole process easy and stress-free. Highly recommend El Monte RV, and definitely ask for Jesse!

I have been using El Monte RV for four years and prior to this situation, I had never had a…read moreproblem. I was rented an RV with a cracked dump hose, which I found out while dumping sewage. When I called to report the issue, the best they could do was to suggest I either use duct tape, or purchase a new hose. When I called ahead prior to drop off to explain why I would be bringing back an RV with full tanks, the customer service rep hurried me off the phone saying, "if there's proof of the crack, they shouldn't charge you for full tanks". No one asked about how dumping sewage with a cracked hose affected my trip, or about how not being able to dump again during a week long rental affected my family. Overall a very negative customer experience, that could have been avoided.

I was referred to Brad (and his lovely wife Eileen) and I'm so thankful that I found them. Their…read moreexpertise and professionalism was outstanding! Great teamwork. He performed a pre-purchase inspection on a Class C RV for me. There is no doubt in my mind that I hired the best man for the job. I highly recommend Aladdin RV Inspections. Brad is very clearly an expert in the RV inspection field. He has many years of experience. It is very clear that he thoroughly loves what he does. He communicates very clearly and timely. He was *extremely* patient with me, a beginner "newbie" to the RV world. His attention to detail and thoroughness was remarkable. He provided a very detailed report (probably 200 pages) with pictures, videos, and red notes on pictures to help beginners avoid making costly mistakes.

Brad was excellent and he far exceeded what we expected. He…read moregave us not only emails, phone calls and texts, but a great detailed inspection with pictures and 10/10 I would recommend his expertise to anyone looking for an RV Inspector!

This shop could not have made buying and selling a camper any easier. I bought a used Lance…read moreslide-in a from Galaxy a few years ago. They were willing to negotiate, patient when I picked it up and took time to explain all the systems to me. In addition, they gave me the peace of mind knowing they'd help if I had any troubles (which I did not). When I was ready to move on to another camper, they took my used camper on consignment and sold it in weeks. This is a locally owned, zero hassle shop. I highly recommend this team.

We recently purchased a 2024 18 Double Bunk VIBE Travel Trailer from Galaxy Camper, and the…read moreexperience was incredible from start to finish. We first met Dave, the owner, and immediately felt at ease. He was relaxed, personable, and super knowledgeable--he answered all our questions without ever making us feel rushed or pressured. His salesperson was out that day, so Dave personally showed us the trailer and took the time to go over everything. When we sat down to talk numbers, there was absolutely *zero* pressure to buy. He didn't push us, didn't ask to run our credit, and genuinely encouraged us to take the weekend to think about it. That kind of approach is rare and truly appreciated. We decided to move forward the following Monday and called in to speak with Miguel. The entire process was seamless--we did everything online and over the phone. Miguel was consistently available, responded to texts (even after hours), and answered every single question we had. By the end of the week, we were picking up our new trailer. The walk-through was smooth, and they let us record the whole thing so we could reference it later (which was perfect for us as first-time trailer owners). David, Miguel, and Steven all made sure we were 100% comfortable and prepared before we pulled off the lot. Galaxy Camper feels like a family-oriented shop that genuinely cares about their customers. No gimmicks, no tricks, just fair pricing and honest people who want you to enjoy RV life with your family. We had visited some of the big lots before this and the difference is night and day--at the big places, you feel the pressure the moment you step on the lot. They bombard you with calls and texts and push hard for a same-day deal. Galaxy Camper is *not* like that at all, and that's exactly why we'll be recommending them to everyone we know. Highly, highly recommend!

My experience at Camping World in La Mirada started off shaky, but ended excellent!! I contacted…read morethe parts department via telephone regarding my recent in store purchase. I was looking for guidance on how to receive a price adjustment. The parts employee was not professional, seemed bothered and ultimately hung up on me. I am not typically a complainer, however felt it was important to share my experience/concern with Camping World Management. Store manager Candy, along with her supervisors were absolutely wonderful, attentive, ethical, professional and addressed my concerns related to my customer service experience. I would absolutely recommend Camping World in La Mirada for those looking for a business where the customer is valued and they strive to improve their employees communication skills. Thanks Candy!!!

Camping World. Over…read morethe weekend, I purchased a sale item for my motorhome, but unfortunately it didn't fit. I returned to the store shortly after to exchange it for the same item in a different size. From the moment I approached the register, the cashier (ID #013191, no name provided) had an unfriendly and unwelcoming attitude. Her demeanor alone made the experience uncomfortable. When she processed the exchange, I was told I had to pay a price difference because the sale had ended. I understand policies, but this was a direct exchange for the exact same item--just a different size. A little flexibility or customer consideration would have gone a long way. She offered to ask a manager who was standing just a few feet away, but he completely ignored the situation and walked off without acknowledging us. That lack of support and accountability was extremely frustrating. At that point, I chose to request a full refund. I refuse to spend money at a business that lacks basic customer service and proper employee training--from cashier to management. It's especially disappointing considering my husband pays for a premium membership, only to receive this level of service. Overall, this experience felt dismissive, unprofessional, and not customer-focused. I hope the company takes steps to improve both staff training and customer care.

FANTASTIC RV SHOP! Bought a newer 2017 RV that had some serious sun damage on paint and strips…read more I was quoting other companies and the Facebook marketing algorithums put Overland RV in front of me on my feed. Called owner Freddy & son Nate and they said they could strip the vinyl and paint new stripes with my own paint colors. They were very fair priced and said they could get it done in two weeks before a big camping trip. I pulled the trigger and glad I did. They buffed out all the painted surfaces and fiberglass then clear coated the entire motorhome. Turned out FANTASTIC. Freddy even traded my older motorhome for a fair labor trade. First camping trip found a lot of electrical issues and Overland RV took care of those too. Honest and trustworthy family owned business. PS - These bad consignment reviews are a joke. These Karens have obviously never gone through a a consignment sale tied up with banks/loans and legal when selling vehicles. It takes MONTHS. Go to Overland RV, you won't be disappointed.

Bought a used RV. Part of the purchase agreement was that specific repairs were supposed to be…read moremade. We even wrote it out on the invoice to ensure this got done. We show up to pick up the trailer, and nothing is done on the itemized list, and the trailer wasn't even cleaned. The Owner made promises he couldn't keep, said he was out of certain items needed to fix what was needed. We had no choice but to take the trailer because of course the loan already went through. He had 3 weeks to get everything done and did nothing. He couldn't even be bothered to fake it at least. Just made excuses. On top of this, the owner said he would provide us with all new hoses and power cords. Everything was used and dirty and he didn't even give us the right generator cord for the trailer. Didn't find this part out till we took our first trip and couldn't hook up properly. As a business owner, I don't like leaving bad reviews because I know how they impact business. This however is just frustrating. And reviewing the previous bad reviews, this seems to be an issue with the owner. Typical over promise, tell you what you need to hear to get the deal done and under deliver once everything is locked in. Likely needing the sale to cover expenses from the last botched deal. Should have done some more research before shopping here. Avoid this dealership.

I stand with everyone else. This place works with you, keeps you informed. The staff is great. I…read moreuse the dealer once. What a mistake. This place is 1000% better. Much friendlier and professional. I really recommend this place. The reason it takes a while sometimes is getting the parts. But, they got it done. This place is very reputable. Use them. They take insurance.

We purchased a used RV, first time owners, and came here for service on our 2022 Forester 2401 MBS…read more We did a lot at this first visit: 6 new tires, adjusted Slideout, reinforced the ladder, added another solar panel and new controller, resealed the roof, and a lot of miscellaneous items. We also spent a lot on this initial service, but we felt very satisfied with the quality of work done and overall value. Jeff and his team know what they are doing, and they do a very professional job. He gives good advice on what is and is not a good idea to fix/alter, and he is very customer oriented, making sure things are clean and working as they should, and even threw in complimentary items during the service like a replacement cover for our awning arm he happened to have, moving my fridge to gain a storage space for my long pans, adjusting my shaky rear view mirror, etc. The quality of the work here is great, everything works well and I like that he did some more service items that were really needed (!) like flush my hot water tank- it was so full of white scale! He also works with the insurance companies to fix things that are under warranty and makes it happen in a reasonable amount of time, as much as he can control. We were looking for a good RV service provider for our "new" RV since we plan to keep it for a long time. We definitely have found that service partner here in Jeff's group. They are so knowledgeable and experienced, and he is so reasonable and easy to work with. We highly recommend this business and will definitely use it in the future. Note: If you have to wait for an appointment, it's worth it. The business is popular for a reason, and it's not like other places you hear about where they keep your rig for months and leave you hanging. If they are waiting for a part, they call you when it comes in and take care of you when you bring your RV back in.

I initially talked to them concerning my generator turning off after an hour they told me that is…read morethe fuel pump so I ordered the fuel pump and filter and scheduled for them to come out. The wrong filter came so I ordered another one so we had to reschedule and now I've been calling him for at least two weeks and he's not answering at all and afterward, I put a bad review

for Mat and his company I texted him with my initial…read moreproblems on my heater and refrigerator. Within minutes, he was in contact with me through text. We talked about a few different scenarios. We then made an appointment for him to be at my trailer by 11 AM and he was very punctual. He even let me know he was on his way. After diagnosing the problems he was immediately on it and repaired it effortlessly. Mat is now in my contacts as my go to.

Jack sent out a technician a few months back to work on my slide…read more It turned into a difficult job which required some research as several things where creating the problems. In the end result Jack's RV service is a stand up company and a business I would recommend. It is rare these days to have good communication with the owner and have them stand behind their work. Paul T

From start to finish, the communication was excellent. They were quick, professional, and took care…read moreof everything we needed without any hassle. You can tell they truly know what they're doing. A special shoutout to Lisa, who was so sweet and committed from the moment we scheduled to the very end of the job. She kept us updated, answered all our questions, and made the whole process smooth and stress-free. If you're looking for reliable RV service, this is the team that will take care of you, too! Highly recommend!

Aaron MOBILE RV was honest, best quality and price was so fair. I recommend all to have work on…read moreyour RV repairs. His professional skills and knowledge were very on point. Enjoyed speaking with his staff who was very knowledged and courteous on my RV needs. I will now and future continue to have Aaron assist me with my RV repair. recommend Thank you AARON'S MOBILE RV SERVICE.

If Aaron can't fix it, nobody can! Service, Quality and Value in workmanship, knowledge and…read moreexperience far exceeded my expectations. Aaron adds confidence to continue our journey as a full-time RV'er.