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    Aladdin Certified RV Inspections

    5.0 (30 reviews)
    Open 8:00 am - 8:00 pm

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    Brad at Aladdin RV Inspections is the real deal. I'm an engineer and a consultant in the fire/life safety industry, so I live in reports -- I write them constantly, I review them constantly, and I'm picky about structure, clarity, and documentation. Brad's inspection report was second to none. The level of detail was outstanding: thorough notes, clear organization, excellent photographs, helpful graphics, and a professional table of contents that made everything easy to follow and reference. What really mattered for my situation is that this wasn't just "nice to have" information -- it's actionable documentation. I'm dealing with issues on a brand-new Jayco coach, and I'm trying to get Jayco to do the right thing for me as a consumer. Brad's report gives me exactly what I need to advocate for myself: clear findings, solid documentation, and a report that reads as if it were built to withstand scrutiny. If you're on the fence about getting an RV inspection, don't be. Hire Brad. I highly, highly, highly recommend him.

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    Ask the Community - Aladdin Certified RV Inspections

    Review Highlights - Aladdin Certified RV Inspections

    My wife and I were in negotiation to purchase a 2019 Phaeton 40IH and contacted Brad to conduct an inspection.

    Mentioned in 29 reviews

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    El Monte RV Rentals

    El Monte RV Rentals

    3.7
    (394 reviews)

    Husband and I live in Orlando Fl. And we decided to rent an LG. Class C for our everlasting road…read moretrip. We went to Zion, The Arches, Sedona Arizona!! We had a blast. The only downfall was the mattress. It was hard as a rock. I woke up daily with severe body aches. I suggest a foam mattress or another mattress. I'm sure I'm not the only one that has complained.

    I rented a very nice 24' RV, and the customer service at booking was excellent. Unfortunately,…read morethat's where the good experience ended. I'm leaving one star because of how poorly things were handled when the generator failed. When it wouldn't start, I called the toll-free number and was on hold for over an hour before anyone picked up. I followed every troubleshooting step the rep walked me through, but we couldn't get it working. The rep noted on my account that there was a problem with the generator and told me to speak with the front desk when I returned the RV. Without the generator, I had no A/C for the trip -- a serious problem for four days in an RV. When I returned it, the front desk had me stand by while they looked into it. The mechanic came in and confirmed there was a problem, telling me directly: "I did a master reset on the generator and it's working now." So the issue was real and acknowledged by their own staff. The woman at the front desk was pleasant and professional, but she said her hands were tied and there was nothing she could do. I pointed out that I'd paid for four full days of an RV that was supposed to function -- especially the A/C. Her only offer was a $100 credit toward buying an RV from them in the future. I was blown away -- and not in a good way. I paid for a working RV and didn't get one, and their idea of making it right was a discount contingent on giving them more of my money. How could I ever rent from them again? I won't.

    Mike Thompson's RV Super Store

    Mike Thompson's RV Super Store

    3.6
    (718 reviews)

    I'm updating my original review to reflect the current situation…read more After posting my review, I was contacted by the service department regarding my missing key. They informed me that the key has been located and is being sent to me. This review is specifically regarding the poor communication and lack of follow-up from the service department, rather than the quality of the warranty work itself. I scheduled my vehicle pickup well in advance after having warranty work completed. However, upon arrival, I was informed that my service advisor was no longer with the company. Due to this transition, I experienced a much longer wait time than expected. The primary issue occurred once my travel trailer was finally pulled up: the service team could not locate my keys. I was told that the manager was currently in a meeting but would call me later that day to resolve the issue. Because I have a spare set at home, I was understanding and willing to give them time to follow up. Unfortunately, the day has passed, and I never received the promised phone call. Furthermore, because I was not provided with the manager's name or direct contact information, the burden is now on me to spend my own time tracking down someone who can help. The service work may have been completed, but the lack of internal communication, accountability, and basic follow-through turned a routine pickup into a frustrating experience. I hope management reaches out promptly to return my keys.

    I probably should not be leaving a poor review since they still have my brand new trailer but this…read moreplace is terrible. I purchased a new RV from a different retailer earlier this year and had to have some warranty work completed. I took the trailer to Mike Thompson since they are a Grand Design dealer. The check in process was really smooth. The service representative was friendly and left me thinking this is going to be a positive experience. Boy was I wrong. I took my trailer in for warranty work on 4/24/26 and it is now 7/8/26. I have been very reasonable and understand that some things such as part delivery are out of their control. The main issue is the LACK OF COMMUNICATION on behalf of the service department over the past 2 months. I was repeatedly told by the service advisor that he would call me back and he never did. I finally spoke with the service rep and he said that there were 5 or 6 minor repairs that were complete and all that was pending was the countertop, so we agreed that I would pick the trailer up and bring it back when the countertop arrives. The day I went to pick it up, I was checking out and noticed that most of the items on my invoice were marked as not complete. We are talking as minor as replacing an exhaust vent on the outside of the trailer and a seal below the sink. How could the service advisor not have known that the work was not complete? How could he have not communicated this to me? All he could say was they sent the wrong seal. As frustrated as I was, the parts supervisor stepped in and said he would personally find out what is going on, specifically with the countertop, and gave me his card. I called and left him a message over a week later and he never called me back. The service manager (a different person) called me after I left the dealership that day and said she would personally get to the bottom of the "miscommunication" first thing Monday morning (June 29th) and get back to me. She never called me back. I was there on Friday, June 26th and it is now July 8th and no call from anyone. You would think with two supervisors involved that one of them would have called me in a week in a half. You would think that they would make it a priority to reach out with some news. It is no wonder the service rep treats customers like this if his supervisors could care less. They have had my trailer longer than I have since I owned it. So disappointing.

    RV Masters

    RV Masters

    3.4
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    While in the past, I find RV Masters to be very cordial, I recently had an extremely disturbing…read moreexperience. After coordinating with them for a period of time to do work on my RV, I had an abrupt ending which was extremely perplexing. I am only posting this because being in an extremely vulnerable position, and they knew that I was. I had been communicating with them about upkeep work I needed for my RV and was waiting on funding. After speaking with Jon mostly they came out to my Location to assess the work and then give me a quote for it. Everything was set up for them to do the work and when the time came to do the work they told me to go somewhere else. Now before anyone thinks, "There must be something I did, or there is more to the story", I beg you, that is not the case. It was understood that once all the parts came in that we would set up the install time. Mind you I am a single woman and have zero support to get anything mechanical done. Once my parts came in, I was set up to have them do the work. When I called to schedule the appointment, they were rude and told me to "separate" and "go my own way"??? Are we dating? I want to also make it very clear that I, in no way, was rude or demanding. In fact, everything was extremely cordial just like most of the comments about them, saying they are friendly and accommodating as heck! Which I have always found them to be. But now, when I really needed help to do the installs, I was told i am not able too? Honestly, I would just like to know why they treated me that way, when I have been extremely nice and patient. At this point, I am extremely frustrated and confused, cause now I have to start all over again with parts sitting in my yard that I have to hide so they don't get stolen. Why would someone do this to a person? Its literally two simple installs and I am ready to have it done. RV Masters! I thought you were one of the good guys, Apparently NOT!

    I had an amazing experience with Marcus. I was camping at Idyllwild campground and lost power even…read morethough I was connected to shore power. I called 2 mobile RV techs. One didn't even bother returning my call, the other said I was out of his area. I brought my camper to RV Masters and it was a simple fix. Marcus didn't even charge me.

    Sandy Vans

    Sandy Vans

    4.2
    (5 reviews)

    Sandy Vans to the Rescue!…read more So... my original awning decided to pick a fight with the wind. The wind won. Turns out my Exclusive Outfitters-built Sprinter van had a VERY heavy electric Dometic awning supported by only TWO mounting brackets. And just to make things more interesting, those brackets were attached with riv-nuts drilled into the corner of my roof--which also happens to be a pop-top. I'm no engineer, but a giant heavy awning + two brackets + a pop-top roof apparently wasn't the winning combination we all hoped for. Enter Sandy Vans. I live in San Diego and needed a replacement awning ASAP because we're leaving for Utah in a couple of days. I contacted Sandy Vans and had an awesome experience from the very beginning. I spoke with Cindy two days in a row, and she was fantastic--super helpful, courteous, patient, and accommodating. When I came in to pick up the awning, if she didn't know the answer to one of my questions, she didn't just shrug and send me on my way. She immediately found someone who did. That kind of customer service goes a long way. Then came Braden. Also extremely helpful and accommodating. He handled my purchase and even gave me his cell number so I could text him if I decided to install the awning myself and needed some technical support. He did briefly mistake my Sprinter for a Ford Transit... I'll forgive him. My van has a pop-top, so it doesn't look like the 9-foot-tall Sprinter skyscrapers that make up about 90% of camper vans these days. Then Brian came out from the shop and actually took the time to look over my van and roof rack to figure out how I could mount the new awning. He gave me several ideas, explained different options, and made the whole project seem doable. Sandy Vans offered to install it, but apparently I enjoy making my life more difficult, so I decided to tackle the installation myself with a good friend. About 2.5 hours, some cutting, grinding, a few choice words directed at the old mounting brackets, and probably a questionable amount of confidence later... NEW AWNING INSTALLED! What impressed me most about Sandy Vans was that they were helpful even after realizing I might not be paying them to do the installation. They still took the time to answer questions, look at my setup, offer advice, and make themselves available if I ran into problems. That says a lot about a business. I highly recommend Sandy Vans for their customer service, knowledge, courtesy, availability, and willingness to actually help their customers. Cindy, Braden, and Brian were all great to deal with. Now hopefully this awning and the Utah wind can maintain a respectful relationship.

    I bought a bug screen for my sprinter a while back and after about 2-3 months of use, the stitching…read morestarted coming apart and the magnets fell out. I finally got around to reaching out to Sandy Vans to see about getting a replacement and was told that "this item is outside of their return window" (which is 30 days) but they could offer me $50 off towards a new $200 bug screen.. which seems silly considering the first one fell apart. I'm not sure about their other products, but the bug screens are garbage! I declined their pitiful offer of $50 off a new one and told them I'd purchase from a company with a more durable product. I'd recommend anyone else thinking about buying this product do the same!

    Aladdin Certified RV Inspections - rv_dealers - Updated August 2026

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