What's the point of hiring a property manager if I'm still doing half the work? I had to get…read moreinvolved with the renters several times because CloverLeaf's communication was so bad. I was basically managing things myself while paying them to do nothing. First, they charged me $655 for "make ready cleaning" before the tenants even moved in. But I had already paid a professional to clean the place -- including the grout -- so it was already spotless. When I finally got the property back? Brown grout and chicken bones under the dishwasher. Total mess. While they were managing, they had no problem hitting me with big bills -- $403 for a lock change, $350 for a thermostat, $280 for AC work, $297 for dryer repairs, $223 for smoke detectors. Premium prices for everything. But when it came time to cover repairs after move-out? They offered an amount that won't even cover a service call, let alone a new fan from Costco and installation. So now I'm paying hundreds out of pocket while they pocketed all their management fees. Their communication? Awful. My tenants went over a week without a working fridge before CloverLeaf even told me -- I had to order the replacement myself. When the property was vacated, the electricity got disconnected with zero coordination, leaving me scrambling while my son was trying to move his things in. Their response? "We sent an email." If I have to chase you for updates and still end up in emergencies, your communication is worthless. They're happy to take your money at premium rates. But the moment they have to protect your property or actually communicate? Silence and pocket change. Do not trust this company. Look elsewhere.

Cloverleaf property management makes things so easy. I was looking for a property to rent. I am…read morefrom out of state. Cloverleaf made everything so simple. They scheduled a walk-through prepared the lease and explained everything so well that we were able to lease our house within the span of 3 to 4 days. Definitely recommend!

We recently purchased a home in New Braunfels as an investment property, and working with our…read moreproperty manager has been an excellent experience. He handled everything quickly and efficiently from the start and delivered exactly what he promised. He is very responsive, responsible, and easy to communicate with, which gave us a lot of peace of mind as out-of-town owners. We are extremely happy with the service we've received. We've already recommended him to a friend and would gladly recommend him to anyone looking for a reliable property manager.

From the owner: Hiring a property manager is almost as easy as just turning over the keys and collecting a check…read moreeach month:) We would handle every aspect from finding a great tenant for your home, getting them settled in, and making sure everything goes smooth during their lease. We provide on demand pest control, and HVAC air filters for all of our properties, at no cost to you. Rent is collected electronically through a PM software called Appfolio which allows tenants to submit maintenance requests and communicate with us through the software. Owners also have access to the software so they can submit requests, download monthly and annual statements, and communicate with us as well. We try to keep our fees simple and all inclusive, without any of the junk fees that some management companies charge. Our in-house maintenance team can handle most repairs, and at a cost usually significantly less than hiring a third party vendor. But we do have relationships with area vendors if the issue is something our team is not licensed or trained to complete. There are many choices when it comes to choosing a property management company, so we appreciate you considering ours. It's a great compliment when someone trusts us to look after such a valuable asset, and we don't take that responsibility lightly.

Property owners beware! PLEASE READ ALL!!! John Estrada (the owner) is a nightmare to work with…read more  let me start by saying I don't write many reviews but people need to know what they are risking doing business with this company. I wish I would have known.  We called John and he seemed polite and professional AT FIRST. So we gave him a shot.  He took money for real estate photos and to list our property. We checked on the listing and found he took screenshots of old out dated photos of the house from online and copied and pasted an old listing description for his ad.  After 6 months of our home being on the market and no qualified renters applying I decided to check on the property. The grass was 3' tall and there were homeless people living in the shed. The inside of the house was dirty and the floors had mud from unsupervised tours. Explaining why it had not received interest.    We questioned John about the condition of the property and lack of interest due to the condition and told him we would be looking for a new PM, he lied to us and told us he already found a qualified tenant who already signed a lease. We found out later the tenant was not qualified. He just took an unqualified tenant to fulfill the lease.  We were told the water heater needed to be replaced so we agreed to allow their vendor to replace the water heater. We were billed and sent pictures and after reviewing the pictures and invoice it was found that we were charged for an expansion tank that was not installed. I advised them they needed to install the expansion tank since we were billed for one. John got angry and threatened to charge me another trip charge to do so.  This unqualified tenant he allowed to rent our home was horrible and quit paying rent after a few months. John never gave the tenant notice to vacate. After 17 days without a payment I ended up giving the notice to vacate myself since John refused to do so and just advised us to call a lawyer. He did nothing. Who knows how long he would have allowed them to stay before doing anything.  When John was asked why he had not been fulfilling his duties and keeping our interests a priority he became rude and verbally abusive to my wife and tried to retaliate by threatening to collect backpayment for a 1% discount he gave us   He refused to release our deposit and played games saying he couldn't release the deposit till he was able to view the property after the tenants moved out even though the tenant had already broken the lease and were given a notice to vacate. I played nice and waited till I received my deposit before posting this review knowing he would probably hold it for longer if he saw this Long story short, he is childish and unprofessional and is not looking out for anyone's interests other than his own. Most of his staff is polite and courteous but with his leadership it doesn't mean much.

I signed a contract with All County and gave ample time for the company to get things rolling as…read morefar as finding a tenant for my property. After repeatedly reaching out to John Estrada, the gentleman I've been in contact with, he states that they are unable to accommodate me with their services. No true explanation, very last minute, and after numerous reassurances that he would get back to me with an inspection date and potential tenant informations.

I had such a wonderful experience working with San Antonio Full Service Property Management. Being…read morea first time home buyer I had no idea what to expect and found the whole process to be quite daunting, but SA Full Service took care of me every step of the way. They genuinely care about their customers and it definitely shows. I would not hesitate to recommend them to my family and friends or anyone else seeking property management services.

From the owner: San Antonio Full Service Property Management has a mission to provide both Property Owners and…read moreTenants with the most comprehensive, professional, and elegant service possible. We use the latest software and technology to prioritize valuable time in the day to day operations of property management, while maximizing profits for our Owners. Tenants can rest easy knowing we are here to assist them with all of their needs from helping them find their perfect rental home, to maintenance requests and rent payments, we assist in all aspects of the leasing process. Our goal is to keep our Owners stress free, add value to their properties and to keep our Tenants happy. We pride ourselves in our excellent customer service and continue to increase lease renewals, saving our Owners thousands of dollars in "make ready" and vacancy costs. If you are wanting to sell your home or are looking to buy a home, our licensed agents are ready to provide you with excellent representation and impeccable customer service.

I am writing this review to share my experience with the property management at Marshall Reddick…read morein San Antonio. On a positive note, the team was very responsive prior to move-in, answering phone calls and text messages in a timely manner. Unfortunately, that level of service dropped significantly once I was in the home. Post-move-in communication was exceptionally poor. I often had to call multiple times without receiving a response, despite the company expecting immediate replies whenever they reached out to me. We also experienced recurring issues with the home's water heater, losing hot water on at least three separate occasions. When we submitted maintenance requests, we were advised to turn up the temperature on the unit. While this provided a temporary fix, the underlying issue kept happening. It was only after sending a stern email and copying the property manager that the problem was finally addressed properly. To make matters worse, upon move-out, we were improperly charged a cleaning fee despite having hired professional cleaners and submitting the receipts directly to Joshua Garza. Joshua was unresponsive regarding the charge, and even after CCing Melisa Day, I still received no reply or resolution to this day. The lack of accountability and communication has been extremely frustrating. If you want to avoid a headache, I recommend to NOT lease through this company.

I am a current tenant in the townhomes in converse on green rd and unfortunately, I cannot…read morerecommend renting through Marshall Reddick. From the day we moved in, our experience has been disappointing. We've submitted multiple maintenance requests that have either gone unanswered or been marked as completed without anyone ever coming to our home. One of the most concerning issues is a large hole our neighbor's dog dug under the fence, allowing it access to our backyard. I was told they would "look into it, and call me back" but I never received a follow-up. Despite multiple calls, voicemails, and an online work order, the issue remains unresolved weeks later. We also reported an unbalanced ceiling fan that appears unsafe to use. After waiting over two months, I received a notification stating the repair had been completed, even though no one ever came to inspect or fix it. Communication has been extremely poor. Calls are rarely returned, voicemails go unanswered, and it feels nearly impossible to get a response from maintenance, the tenant coordinator, or Property Manager Melisa Day. Another frustration is that because these are new construction townhomes, tenants are expected to coordinate directly with vendors for certain repairs. That responsibility should fall on property management, not the tenant. To make matters worse, there is a significant gnat infestation. Despite paying for private pest control every two months and purchasing Zevo traps at my own expense, the problem persists. After speaking with several neighbors, I learned this is a community-wide issue. My experience has left me feeling that once the lease is signed, tenant concerns are no longer a priority. If you are considering renting here, I encourage you to carefully research the property before making your decision. ( we are very clean people three of those zevos have been there for 5 days, one I just changed yesterday.)

Very clean house and they provide anything you could ever need. The house is really close to base…read more(~10min) which was convenient, but is about 30 minutes from downtown, so it's up to your preference. A cleaning lady comes every 2 weeks, and they provide everything from toilet paper to sheets and towels to laundry detergent. The washer and dryer are awesome, beds are comfy, and the kitchen is fully stocked. 2 of the rooms are very small so if you aren't single or bring pets it can be cramped. My roommates turned into some pretty good friends staying and for that I'm thankful. The owner as well as the management were very nice and helpful and easy to contact/keep in touch with. Tried to give 4.5 stars but couldn't figure out how, mostly for the tiny bedrooms and the fact that a few things are broken around the house. (floorboards separated, microwave handle, freezer handle)

Stayed in one of the Altus, America locations last summer and loved it. Great townhome with…read moreeverything you need! They just built a new coffee place a close walk away which is awesome! Close drive to the base but an awesome escape. Would definitely stay at a MC location again!

I live in Austin and needed to sell a house in San Antonio. Danny was professional and great to…read morework with and he knows the market really well.

I cannot say enough good things about our experience with Danny as first-time home buyers. Danny…read morewent above and beyond to accommodate our needs and is truly an expert in his field. His guidance and knowledge helped us find our perfect home, even as we navigated the buying process from out of state. He is one of the most thorough and communicative professionals I have ever worked with. Danny came to us highly recommended, and still he surpassed our expectations. I would absolutely recommend him to anyone in the San Antonio area in need of a well-connected, knowledgeable and personable real estate agent.

Jacob David's properties are a god send, I didn't think I would get a chance to live in a beautiful…read morenew home and they made it happen. they make the process so easy and convenient too. your not running around back and forth, they do things around your schedule. thank you Jacob David's for giving me a chance and being awesome

They try to do any kind of way to make you pay a little extra and then say it after you renew the…read morelease. DO NOT TRUST THIS MANAGEMENT COMPANY!!!! They also try to accuse you of having a dog when there's ABSOLUTELY NO SIGNS of any kind of animal. There's no apology on their end when they're Wrong!!!

the management made it appear that we were important during the tour. however, the communication…read morefrom the office is non existent. it's disturbing that you make complaints or share issues with your apartment and they don't care to fix the issues. disappointed is an understatement.

Your apartment will not be moving ready. You will be greeted with an infestation of roaches. Then-…read moresquirrels and rats will get into your apartment. Bambi, April, Matt and Chris are all awful. This place has had new management four times in the past five years. If you wanna live in an overpriced apartment that's infested with roaches then by all means move in. But do yourself a favor and find a better apartment. When we moved in, we gave them a list of things that were wrong with the apartment. When we moved out, we were charged for all those things plus wear and tear. When you move out, you will be given an outrageous bill. Living here was a nightmare, and I'm glad to be gone. It is honestly a horrible community with way too many rules that they don't even follow themselves. They have had somebody come out three times to try to fix the pavement and they failed three times. We never had any type of peace living in this apartment and neither will you. Look somewhere else. It took about three months for the staff and us to find where the roach infestation was. Until then, I was not able to move in all my stuff into the cabinets. It was just a horrible experience living there. We never had a point to where we felt settled because All of a sudden squirrels started entering our apartment. I could go on and on about what's wrong with this place but I'm done wasting my time. I just wanna warn everybody not to move here. You will regret it. We had to do our own pest control and had a dead squirrel living on the roof of our doorway. It stunk for weeks and management came by to give us a $50 gift card. What a slap to the face. These apartments will play you and then switch the narrative. Absolutely disgusting and awful place to live. Horrible maintenance. They need to be re trained and you need to hire new managers and leasing agents. HORRIBLE! I will be posting pictures of the roaches and squirrels on Google, yelp and every outlet I can. Shame on you all. Nothing but a disgrace and disappointment as a human being. You all have no moral compass.

The worst management company in San Antonio Texas! I've tried to get a straight non-political…read moreanswer from them since August and is now October still have not got an answer for a simple question it's unbelievable I've gotten the runaround I've tried to talk to management I tried to talk to a supervisor nothing it's impossible to deal with these people they are rude unprofessional impossible to deal with complete utter BS! I would never move into another property that deals with real management! ! I paid $225 HOA fee every month they can't even mow my lawn properly they can't even move a car that I requested to be towed out of a parking lot that has been here for 5 months The sprinkler system has been broken all summer they can't even fix that properly it's impossible to deal with these people never move here Grayson Park!

Our experience with Rudy, Rodolfo and his team was terribly horrible…read more Ex tenant, Lack of maintenance, condescending, abusive Hope never hear from them again,