Worked with Dana who was a pleasure from start to finish. She ordered a particular sample I wanted…read moreand upon install, ran into a few issues but Dana and her installer Jon took care of them right away. Hallway turned out beautiful!

I couldn't be more impressed with Wilfredo Romero and his team who installed our carpet today. They…read moretackled a huge job, installing 2000 sq ft of new carpet and restretching another 500 sq ft, all in a single day! They arrived promptly at 8:30 AM, and communicated their plans thoughtfully. I thought for sure they would have to come back on a different day to complete the job-- but indeed they underpromised and overdelivered. They did an exceptional job taking care of our home. They protected wall corners and the bar to avoid damage. No seams can be visible anywhere! They left the place in immaculate condition. Very professional and went above and beyond to ensure we were happy with the job. Special thanks to Autumn, the sales rep who advised us on the carpet choices and pricing options. She was knowledgeable and responsive throughout the entire process. Also, kudos to Mark, the scheduler, who was knowledgeable, professional, and so easy to work with. The quality of their work and their professionalism exceeded all expectations. I highly recommend the entire Creative Carpets team-- Wilfredo Romero and his installation team (Romero Carpets, who does all of Creative Carpets installations) , as well as Autumn and Mark for any carpet or flooring needs! We will be back soon to replace the carpet on a different floor.

Hometoen Floors was amazing to work with! They had an extensive collection to choose from and were…read morevery knowledgeable about products. They were extremely helpful in making sure the quality of the flooring that was purchased was going to meet the needs of our home. They were prompt to completing the job and it looks absolutely beautiful! High quality material at a value that was affordable.

I'm very pleased with the installation and with the carpet I received. There was a small problem…read morewith the guy who installed the carpet cracking mirrored closet doors. He came to me after it happened and told me and told me to call the office right away. I called the office and spoke with Michelle and Craig, and they did a great job handling the situation. If you need carpet, I highly recommend using Hometown Carpet. Everyone at Hometown was very helpful and super nice.

The point of contact did not seem interested in my business. Very disappointing from many…read moreperspectives. Jen said "Most people who want that work do not want to pay for it". I verified her comments before I posted this.

Very nice showroom. Owner is knowledgeable and helpful. Pricing is fair. We will definitely…read morereturn!

We used the Flooring Warehouse in 2018 to get engineered hardwood installed throughout our new…read morehouse. Pete was very knowledgeable and helpful, and the installers did a fantastic job! They even stayed late (10 pm) on a Friday to get the job done (I had to move out of my other house). We've been in the house for 6 years, and I haven't found any imperfections in the installation. I would highly recommend!

I had inquired about getting carpet for my house. I had left a voicemail for this company over the…read moreweekend and had yet to receive a return call. I spoke to someone today and had gone up there in person to only be told, at 2pm, that he was not going to be at the office for very long. That was, after he had just returned from a lunch break. It is hard to understand why a company would start a conversation saying they weren't going to be there long if they really wanted the business. I was going with this company based on a recommendation but after the poor customer service and quite frankly rude staff, I will be going elsewhere. You must not need the business that bad. Save your money for a company that cares about the customer.

I had the pleasure of working with Jacob. He came out to my home, took some measurements and…read moreprovided pricing on several window treatments. He was courteous & professional. My husband & I decided on the Hunter Douglas Pirouette and Alta roller shades. They look beautiful & I am happy the project is complete. I will be going back to the store for one more project. Thank you Jacob for making my windows look beautiful & I look forward to working with you again.

I had a great experience when purchasing my new living room carpeting. Joy was very helpful and…read moreprompt when answering any questions I had. Delivery and installation was great. Not only was the quality of the carpet great, the price was better than elsewhere in the area. Overall i was very happy with my purchase and my experience.

I had a fantastic experience with Home Town Flooring in Griffith. Michelle was incredibly helpful…read moreand knowledgeable, guiding me to the perfect pet-friendly carpet and making the selection process easy and stress-free. The installation team was punctual, professional, and their workmanship was flawless. They treated my home with care, and the finished result looks amazing. The entire process was seamless from start to finish. I highly recommend Michelle and the Home Town Flooring team to anyone looking for quality carpet and exceptional service.

I've visited a few times to get carpets for school and the workers are so kind and generous - they…read moretruly go above and beyond! Great, durable product as well!

I picked RHF due to the customer reviews. They didn't disappoint. Installed oak flooring and…read morestairs in 2019. The installers were fantastic and knowledgeable. They matched the stain adjacent to a maple floor. I asked about protection for surface scratches since I had a dog business, they suggested Synteko. My floors still look great 7 years later.

I would not use this company again. The salesperson told me the boards needed to be replaced and…read morequoted me for that work. When the installer team came out, they did not replace the boards and told me new boards were unnecessary. I was still charged for the board replacements anyway. I disputed this directly with the company on March 19th, the day of the installation, and did not receive a follow-up. I had to reach back out on March 31st to continue addressing the issue. At that point, they asked for photos, despite my earlier explanation that photos would not prove anything because of the nature of the work. Today, they responded by saying the pictures were "not proof" and agreed to issue a refund, but only after I pushed the issue. At that point, it's no longer just about the money. It's about integrity, poor internal communication, and how a legitimate customer concerns are handled by this business.

Very disappointing experience with this company given their years in the area. Walked in and…read moreadvised sales person that I really had no budget. He steared us toward quite mid grade carpet at best. When carpet was delivered installer advised that he wasn't sure we would have enough. Reality was that we did have enough for probably a closet or small room. After the install we immediately noted visible seams in the middle of the room and damage to the drywall base on new drywall in my sons room. We called Yanceys and the installer came back out and said that there was nothing he could do about the seams and that the carpet looked like "different color" to him. The salesman advised at that point they would get the manufacturer involved and that's the last we heard from them. Regarding the drywall we were advised to "get a quote to fix it and as long as it's not outrageous we will pay for it". I've never dealt with a company that just really doesn't care. Very disappointed and would not recommend them at all. I will not work with them again.

Just had Brand New Laminate Floors installed in my Kitchen...They did an Amazing Job...Can't…read morebelieve how Perfect it was...They even Cleaned up after themselves...I will never go anywhere else...The Floors are Beautiful...This is the 7th Time I've used them and have never had any issues...Thanks again

Highly recommended. Very professional and knowledgeable. Installers were very professional and…read moreexperienced. New floor looks great!

Wilson Gee and his installers did a wonderful job with my mom's house in Crete. They were…read moreextremely customer service oriented, kind, thorough, and clean! Great job!