Love this place! Tracey is the BEST! Always greeted with a smile the minute I walk in. A monthly…read moremassage is a must . The nail services are all done without harmful chemicals. Thanks Enve

Love Chris! She did an awesome job on my hair! So happy how my hair turned out! Highly recommend!read more

ABSOLUTE amateurs, VERY unprofessional! Somebody warned me…read morethat I should NOT let these people touch my hair, but as I needed a fast cut I tried to call them anyhow. No answer, I left a message and they never returned the call. I called the next day same thing got voicemail. This was a blessing in disguise for me because my neighbor told me a very concerning story about how this shop absolutely ruined her scalp, and caused her hair to fall out. That's (2) people in 2 days that told me AVOID this place!! I found another stylist that is very notorious for high quality work. I would strongly advise against hair and company!

Sandy Lira did an excellent job on my highlights. She helped decide on colors for my lowlights &…read morehighlights and we ended up doing my full head instead of a partial due to the dark roots. She also gave me a cut and style, which I love! I would highly recommend her. Plus she's very friendly and easy to talk with. The salon was busy but not loud so I will definitely be back.

I have been going here for years- to their cramped previous place and now to their gorgeous…read morelocation! What I like best is how friendly everyone is and that they are all about customer service. The massaging pedicure chairs are amazing! And I always look great after my service whether it's a haircut, a highlight, gel nails or a pedicure. My husband and I get pedicures together on a regular basis. It's like a spa day. You should definitely try them out.

I went to get my hair professionally colored and cut for the first time since the beginning of the…read moreyear. My hair was in bad shape walking in. We had just moved to Bristol and I wanted to find a nearby salon that would make my hair pretty again. I had a lot of concerns in regards to COVID (I'm higher risk and my dad is as well) and the colorist/stylist was extremely accommodating, which I really appreciated. She made me feel relaxed so I could enjoy some pampering. Everyone wore masks and they had dividers at each station. The colorist/stylist did such a beautiful job on the color, haircut and blow-dry! I was very impressed with her work. I will certainly recommend this wonderful gem of a salon to my neighbors and friends.

THE BEST MASSAGE!…read more Just finished up a couples massage with my fiancé. We got Christine and Jessica as our massage therapists and they were incredible. I had Christine. I have been dealing with a lot of hip issues from excessive lifting and she knew just what to. Walked out of there with relief after months of dealing with the pain and trying to correct it myself. By far the best massage I've ever gotten! Definitely would recommend!

Despite being a loyal customer for years, we have decided to seek hair care elsewhere after being…read moreinformed for the first time - ever - that "there is a 5 minute late policy" when my Husband pitched in to take my daughter to her appointment after I became violently sick. Her appointment was at 2 pm and my Husband arrived with her at 2:07 pm. They refused to see my young daughter through no fault of her own and without any advance notice of said policy. Had we known, I may have risked taking my daughter myself instead of requesting help from my Husband. I wanted to inform other customers in case they potentially run into an emergency that may make them "5 minutes late" as we were not extended that courtesy. We were simply and quite unfortunately turned away. Although, I do believe my Husband and daughter were discriminated against as I do not see this "policy" listed anywhere. If it is, in fact, a true policy, I would recommend the salon make their customers and potential customers aware in advance as the only heads up we have ever received was their policy on 12 hour cancellation.

Amanda is friendly and very talented and has done some great haircuts for my teenage daughter. She…read morewas also able to book us last-minute to do a really cute up-do for Homecoming last year that got a lot of compliments. We've been going to Amanda for years and appreciate her friendliness and professionalism.

I went here when I broke my arm and couldn't wash my own hair for a few weeks. Great service and…read morefriendly people. Highly recommended.

This place seems like a great place to go to. To. Get your hair done or a massage or anything else…read more The massage therapists are amazing. The lady that does the waxing is always on point with everything and on time. The spa side is the place to be. The salon side is alright I guess. Hannah is amazing with color and braiding and all that. She did my daughter's hair and it was amazing. The staff when you walk in Laura and Wendy usually are always so kind and cheery. They are the rock of that whole business. Just yeah. All around good place to go for the most part.

It's hit or miss I've had good service haircuts and more than one horrible haircuts The best…read morestylist they had left to go to another salon. I've gone to several Aveda salons and this one is more like a higher priced Cost Cutters. The salon itself is dark and the shampoo room is tacky and when you are getting washed the water goes from warm to scalding. Nothing luxurious or pampering about this place. Time for me to try another salon and the sad part is they could care less if you ever come back.

Great salon! I go to both Cheri and Jamie and they always do a wonderful job. Everyone is super…read morefriendly even when they are busy,

Reviews can be both positive and negative. I have always enjoyed being a customer at Salon Salon. I…read morelove their hair products, along with jewelry and clothing. I recently had a negative experience. It was very expensive, and more than I normally pay. I budget for this expense. I get my hair done quarterly. This time I spent $190, which is more than I have spent in the past. Susan checked me out, I had to split the cost between 2 debit cards. I asked why it cost so much. She said the toner done was around $70. I wasn't aware that I was having a toner applied. I had my hair done on Tuesday night and called the salon on Wednesday to discuss my experience. I asked the receptionist to pull up the history on my account. I told her that I wanted to speak to Stacy, the owner. I was told neither Stacy, nor Kara, were working that day. The receptionist said that she would pass along the message to Stacy. She assured me that Stacy would call me back. Today is Saturday and I never heard from Stacy. I feel that my experience, or business, didn't matter to her. I thought she would call back to hear about my experience. I think it's important that businesses know the good and the bad.

My stylist was amazing! However, the music playing is just horrific. People want a relaxing time…read morewhen being pampered, and not everyone wants to listen to top 40. Mix it up! Know your audience! How about a mix of classic rock, classical, country, disco, easy listening, jazz, blues... Also, I feel like you need to change your gel nail polish. With my manicures, a few colors couldn't be used because they were thick, goopy, and old. Additionally, my nails chipped right away, and then would even just peel off completely. I woke up one morning and found my entire nail covering in my bed!!!!! For the price I paid, this shouldn't happen.

I have been with Urban trends for years. Everyone there is great. Well trained, great ideas and…read morethey always listen to what the costumer wants. Hair or nails you will walk out feeling fabulous. The salon is calming and well decorated. Great colors. You can also pick up hair products and gifts for yourself or a friend.