I think he deliberately quotes low to get selected and then increases the price when he visits…read more Also he needs to stop exaggerated claims that are at least borderline lies. It seems he does not try to understand well what the customer is asking: his answer to my "why"s were not good. Details: He quoted me $150 to fix a low refrigerant issue. on visiting, he told me $260 saying that the system has 0 feon. That made me suspicios. The pressure of the system when off was over 200 PSI as shown in the attached picture. Suspecting that he was lying, I weighed myself with his 410 gas tank before he started putting in the refrigerant: 68.9kg. After he was done, I again weighed myself with the gas tank: 67.7kg. So he only put in about 2lb (1.2kg) of refrigerant, certainly less than 3lb. Even after seeing my weight measurements, he told me he put in 4lb. I asked him how did he came up with the 4lb number: he said by looking at the pressure readings: I think he knew he was bullshitting. The system label says it holds 68.8oz 410a (4.3 lb). so it was only about half empty. A 25lb gas tank costs ~300 so. the cost of 2lb 410a is less than $30. so he should have asked for $180 ($150+$30). After complaining, he did reduce the price from $260 to $200, which I consider fair (other quotes were $100-$250). My main issue is his deliberate-seeming low quote and what seems to be deliberate lying.

These guys were awesome! Very responsive and when installing a min split in my guest suite. I got…read moreseveral quotes and they came in away below the others as well. Gracias Strong Cool!

Used their service again, but this time for a plumbing issue. The technician that came did not…read morespeak English and had difficulty explaining to me what the concern was however, he did get across that I needed to replace the toilets. The home is less than 10 years old so replacing toilets seemed a bit excessive. I ended up researching the noise the toilet was making myself and realized that it was something that can be fixed pretty easily. I called the manager and spoke to him regarding the poor advice received in regards to replacing the toilets, and he said they would send a second technician to assess the situation. Instead, he sent me a message stating that the initial technician was right and did not send another technician to assess . I ended up going with a different company who came and replaced the valve ...which successfully lowered my water bill by 50%. Problem fixed - without having to replace the entire toilet. I was initially a fan of NSP, but this last visit was very disheartening. I think if they had sent a second technician to evaluate what I was concerned about, they would have seen that the first technician was indeed wrong. I will not be using them again.

Updated Review After…read moreraising concerns, Carlos immediately stepped in and was both professional and understanding. His hands-on involvement made a real difference in getting the project completed. The technicians, including Reydiel, were courteous, skilled, and did a great job. The project has now been completed, and we're happy with the quality of the work. Based on this experience, I would recommend the team--with the note that improving scheduling and urgency would make the overall service even stronger.

This company is truly a blessing, from their top notch customer service, to product price, and…read moreservices. I had a new a/c unit installed and duct cleaning work done. Both teams that showed up (on different dates) to my home were very professional and super knowledgeable. I truly learned something from them each time they showed up. If you need a good company to service or replace your A/C, look no further and check out South Flow Air Conditioning Inc. Their quality of work is outstanding and you will definitely have peace of mind knowing the work was done right. I am very happy with their services and highly recommend them.

SoFlow replaced my mom's 25 YEAR OLD split York system. As the tech said, they don't make 'em…read moretoday like they used to! SoFlow came on time and the installer was the same guy that initially inspected her old unit. Both gentlemen were very nice and they did a great job taking away the old unit and putting the new unit on a new pad and plumbing in the ducting and drain pipe. Their price was reasonable and the Daikin unit comes with a pretty good parts warranty.

Paul and Rafa were on time, professional, and knowledgeable. I could not ask for better serviceread more

amazingly quick service, on time and very courteous. I thought this time they were overpriced (…read moreused them once before, for a client), I could be wrong. Were it not for what I thought was a high price this would be an easy five stars. Far better than other companies I've used.

The customer service and attentiveness by every person I have ever dealt with has been stellar!!!…read more From the staff that answers the phones to the technician that comes to the house is all 5 star!! I especially appreciate the yearly plan that I have which I know extends the life of my unit. It's a great value!! I also like how I get text updates letting me know what time my tech will be at my home, their name and a photo so I know who to expect. My last service tech was David and he was great!!

Joel came to perform regular maintenance- arrived on time checked the entire system and found &…read morereplaced a defective part covered under warranty so no cost to me - glad i have a maintenance plan with Air on Demand! He did a great job!

Excellent, knowledgeable and affordable, the best prices and nice service, I verified that they're…read morestate licensed.

I called Air Duct Tech to service my air conditioning and I am highly satisfied. Rolando fixed my…read moreair conditioning and gave me instructions on how to properly maintain my air conditioner. Thank you for the wonderful service! I highly reccomend this company!!!

Dear Robert, Following Your Response & my Summer Experience…read morewith your Last Mini Split Installation & Non-Follow up Service. 1/ Last July 2020, Your New Crew installed a 12,000 BTU Mini Split in my Suite #5, when they Removed the Old Compressor from the Previous System on my Flat Roof, They damaged the Roof, with the Heavy Rain, I Got leaks & a $600 Repair. 2/ When They re-wired the New Unit, they did not waterproof the Connection, So every time, it rains, Breaker keeps tripping. 3/ for the Previous unit installed in #2 for Which your Refused to service after insulting me & being rude about a $250 invoice on a service call for which your Tech did 1/2 the job & were to come back to finish it, I always Pay my Bills when the Work is Complete! my Front Neighbor, who recommended you few years ago & who is not using Your Company for Service anymore, recommended a New AC Services & Repair. the Unit installed 8 months ago then I finally got a new board, which should have been covered in the 5 Years warranty, but I Paid $450. still Not Working, New Professional tech, contacted Comfort Star & Finally got approval for a compressor Replacement ( New Photo as Proof) When Installing the New Compressor, Tech showed me the Issue, previous crew of AVIV AC Tech who installed it had wires to exposed & too Closed to each others which burned the Unit. You can Verify with Comfort Star, After 2.1/2 Months Summer with NO AC, I Finally got the Warranty to Work to fix Your Shitty Job. So, No Rant against You, 2 Last Installations from AVIV AC where 2 FAILURES, with Electric Connections Not waterproofed, Hole in my Roof which Damaged my roof & The Ceiling of 1 Unit & Cost me $600, & a Previous Bad installation which burn the Compressor after 8 months which cost me $450 & 2.1/2 months Summer with NO AC I Could Sue You to recover those costs I paid, the Damages & Aggravation of 2.1/2 months without AC in 1 Room! I won t, I am glad to have found a REAL PRO with this New AC Service & Repair, they Know what they are Doing & $75/Unit Cleaning & Services of my 12 Units, it is 1/2 Price of AVV AC, So I will save Later, Most Important: They are Polite & Respectful with their Costumers. May be You should Introspect Yourself: 1/ When You Start being Rude, Insulting Your Customers for $250 bill for 1/2 the Job done & service require the next Monday, Same Customer who paid by Check to save You $612 in Credit cards fees as I Spent & Paid You $18,900 in Installation & $1500 in Service Call in less than 2 years! 3% CC fee = $612 Saving for You! 2/ When, my Front Neighbor who recommended You 2 Years ago, she is not using AVIV AC Anymore for Service, because You are rude, twice more Expensive & as she Said "Not So Good." 3/ when Your Techs "ever Changing" tech crews are Calling You on the Job & arguing over the phone with You are calling You a "Pandero" May be it s time to look into Your Mirror & Résolve your anger & Communication Problems with Your Customers & Your Employees. In the Mid Time, You lost My Business for Ever! Regards HL

So glad we gave our business to AVIV Air Conditioning!! From the moment we met with the owner…read more(Robert) we knew we were in good hands. Finding a company like this in Miami is not an easy task, we feel very fortunate. He came out to the house right away and gave us several options so we could make the best decision. The very next day, his team of installers arrived to start the job and they were just as great! They were professional, polite, respectful and a delight to have throughout this process. They worked clean and picked up ALL the rubbish/debris when they finished the job. The A/C Units work great. Thank you for making this process so much less painful than we ever expected!!!

If there was an award show for the South Florida HVAC industry, Emmanuel and his team would sweep…read morethe top awards. From the very start of beginning the process of finding the right AC system, Emmanuel was extremely responsive to all texts and messages, at basically all times of the day. I had a million inane questions and concerns; he answered all of them. We narrowed the list to three 5-ton options. The most expensive one was of my choosing, an American Standard unit, and the other two were a Rheem and a GrandAire (which I hadn't heard of before, it's a subsidiary of Carrier). He recommended strongly that I go with the cheapest one, the GrandAire. He was absolutely correct! It saved thousands of dollars, and it works extremely well. He added a new Nest thermostat, as well. I couldn't be happier. The [minimum 2-year] warranty that he backs up his work with has to be one of the best. If you're in the market for any HVAC work, do not hesitate to hit up Emmanuel and Island Breeze Air.

Impressed by Island Breeze and glad I chose them. They responded to my request promptly and…read morecommunicated effectively. Our AC thermostat was replaced by Jacob and Jorge, who know what they are doing and are very professional. Fair price, prompt service, and great customer service. Will be calling them for future AC needs.