tl;dr Mike is polite, professional, and helpful and I'd happily reach out to his business again. I called Mike because of water damage I found on my window frame and drywall. I explained that my job might be pretty small and not in the domain of work All Dry and Tidy specializes in, Mike offered to come out and take a look. He found some problems with the external window seal and offered some solutions and pointed me towards other businesses that might be more helpful and specialized in the repairs I needed. Mike communicated clearly, arrived on time, and offered advice where I needed it. read more

This company, Mike the owner in particular, are amazing. He came out to inspect my water damage when no one else would. He was extremely busy but still made time to address my concerns. He was reliable and very honest. I can't say enough about All dry and Tidy and I highly recommend them! read more

Mike helped resolve a problem we had with odor in our home that was a result of an area of saturated mud from a broken waste water pipe in our crawl space. He thoroughly explained our options and what would be involved. The improvement after he started the remediation process was almost immediate. He monitored the progress throughout the job and was always on time. Highly recommend All Dry & Tidy. read more

I highly recommend All Dry And Tidy. I called Several plumbers and restoration services when my mom told me about a leak under her house. A handyman had actually repaired the leak but there was leftover standing water and when I called around, many who took my call advised that I engage their services or face serious structural damage. I sent pictures of the crawl space, and each service told me I was looking at potentially thousands of dollars in labor. The situation didn't look that bad to me. Moreover, several commercial services do not provide a true estimate. They come out and if you send them away when they come out, they charge you $500. Fortunately, All Dry and Tidy was on my list to call - and when I spoke to Mike, he very politely asked me a number of questions about the situation at my mom's house and concluded his services were probably unnecessary because the weather would have dried the water. He did offer a very reasonable price for a crawl space inspection to make sure everything was dry and no structural damage. He even offered to come on a holiday. I so appreciate Mike's honesty - calling around about a home repair as a female on behalf of my elderly mother, I couldn't help but feel the quotes I was given from others might be taking advantage of me, but Mike was honest and offered advice and explanations. Use his service if you're looking for reasonable rates from a kind, honest business. read more

Mike was very quick to respond to our call. He was there early and quickly diagnosed the problem. He's very professional. I highly recommend him! read more

Mike was responsive and highly knowledgeable. We noticed some water stain on our ceiling in our 1st floor guess bedroom and he was able to come out quickly to take a look. Note that Mike did not even cover our service area. He performed a moisture test and quickly found the source of the leak. He shared his recommendations, and because of that, we felt more confident with our next step to try and fix the problem. We highly recommend All Dry and Tidy to anyone out there who is looking for an honest, integrity-based, and hardworking company. Thank you Mike! read more

I want to start with what an AMAZING job Mike did with taking care of my parents in law's water damage from a leak that came from the attic. He walked us through the whole process which was overwhelming but he made sure he guided us to the right sources during every step of it. I would highly recommend him. We can't thank him enough for everything he has done for us. Thank you so much Mike! It's great to know an honest and genuinely good person still exist. read more

Mike is the professional you want to find in every field you need service. He is very responsive and straight forward, and will provide advice about your situation. I met with a few different water restoration companies and the difference in experience and ability in Mike vs the competitors, was obvious after talking to Mike. He was also able to connect me with a plumber that had more experience than the one I was working with. Thank you Mike! read more

Mike was quick to reply and get an appointment scheduled to investigate some moisture we had on our baseboards. He showed up right on time, performed the service requested and gave us a honest straight forward recommendation at a good price. Highly recommend All Dry And Tidy. read more

I want to put this review as a thank you to Mike for his advice and helping to ease my concerns. My anxiety was high from all our rain, and he recognized that and helped talk me through what I really needed, and offered several referrals. If I ever do need services for restoration, he will be the first I call. read more

We have suspected mold in our bathroom and have have had a hard time getting anyone to call us back. Mike's assistant picked the phone up right away and was so helpful and sweet. Mike called me back within 20 minutes and walked me through options. He recommended someone to test the mold first and provided me with a referral. That referral can now come out to test it same day! We may not even need to use him but his helpfulness and timeliness was so great! read more

I had leaky pipe in kitchen ceiling that buckled the sheet rock . After plumber fixed it, a friend did a safe job of removing wet sheet rock and and insulation and covered the hole with plastic to let it dry. I wasn't sure if I needed a mold remediation company or not at that point. I talked to Mike on the phone and he gave me some good advice then said he would be in the area and could come by and take a look. He checked water content in ceiling and rafters and said all was good and he didn't think we needed his services. Gave me a little more advice on clean up and didn't charge me anything even though I wanted to pay him for a consultation. This told be he is a very honest and trustworthy person. He went out of his way to be helpful and spent time answering my questions. I would hire him if I should need restoration and mold remediation in the future and would highly recommend him to anyone who does. thanks Mike read more

Mike Crawford of All Dry and Tidy did an excellent job fixing the water damaged wall in my house. When this sort of damage occurs the home owner wants immediate help - Mike is very responsive and follows up on the job to completion. He assessed the situation and quickly started mitigating the damage. Mike has a lot of experience so his initial assessment turned out to be very accurate and the time and costs of the job matched this initial assessment - in other words, no surprises - I always had a good idea of the final costs. He provided a detailed estimate of these costs that satisfied the insurance company. He has all the specialized equipment for drying and cleaning. Another thing I appreciated was Mike's punctuality - he would arrive on time and would text if he was running a bit late. Mike gets truly involved in the job - as a side comment that illustrates his helpfulness, I mentioned that I had run over some paint in my car - the next day he was flat on my garage with cleaners he had brought trying to get the paint off! This was completely unrelated to the main job but Mike is that type of guy! I was very happy I chose Mike and All Dry and Tidy to fix the water damage in my house. read more

Simply amazing, I don't usually write reviews because I am lazy but I think I have to put one here for Mike. Context, we had a crawlspace leak with some standing water, not excessive from what I can tell but one of the plumbers we contacted did mention and referred us to another water restoration company. They quoted me somewhere around $4k for the water removal which was alarming, so I decided to ask around to get some second opinions. When I talked to Mike he gave me his honest opinion that we should get the pipe fixed because it wasn't an excessive amount of water (from what I described), then only call the water restoration afterward if needed. I appreciate Mike taking the time to listen and understand my situation, and providing his input. Surprisingly these days not a lot of people do things this way. I will definitely call Mike if water removal turned out to be necessary and I absolutely recommend Mike to everyone based on my short convo with him. Way to go, Mike! read more

I just bought a house in Concord and was told by a pest control company that I had a huge fungus issue in the crawl space. Obviously distressed I messaged a few fungus control companies on Yelp. Many did not reply or just didn't seem to want to help. Within minutes Mike responded asking specific questions. He then called me and said he could come out ASAP. You could tell he knew what he was doing by the way he entered the house and then the crawl space and went from corner to corner. Very professional. He had me poke my head down in there and explained everything he was looking at and what it meant. The news was really good!!! Turns out there is absolutely no fungus issue and I have one of the best crawl spaces he has ever seen!!! Again, he told me why he thought that, explaining everything in detail. What an incredible relief...!!! I wanted to give him a big hug right then and there!! Once he got out of the crawl space, with a proper method the pest guy definitely did not use....he walked around the perimeter of the house and spotted an issue with the AC and recommended I get that fixed by an HVAC company. I wish Mike did HVAC too ; ) Wow..!!! Thanks Mike.! Honesty and integrity all the way...apparently hard to come by these days... but "All Dry And Tidy" has it. If you were told you have a fungus issue you should get Mike's opinion...I am so glad I did. Now I have complete piece of mind. Highly... HIGHLY recommended!! read more

I would highly recommend Mike! All around trustworthy and caring guy. He provided us with numerous recommendations and helped guide us in the right direction for our project. I'd hire him in a heartbeat if we needed future restoration or mold remediation. read more

Mike was great! He is professional, knowledgeable, honest, and helpful. We called him when we discovered we had a long time water leak and black mold. He explained the process of abatement got to work in a timely manner. We felt safe remaining in our house because of him being able to isolate the mold. He was respectful of wearing a mask and we are very happy with his work. We would highly recommend him. read more

Mike did an excellent job! He was professional and performed a fast, but thorough job of removing mold from our kitchen. Once he started, which was almost immediate he followed through by staying on the job every day! I would highly recommend him and his work, Charles read more

I wish I could give 10 stars. Mike is truly a professional, knowledgeable and kind person and he knows his stuff and cares deeply about providing the best for his customers. I called Mike to come assess our damage after a hot water pipe burst under our home. Our insurance sent a different company out, but Mike continued to answer all my questions, returned all my calls and made sure I really knew what I might be dealing with. He was so knowledgeable and went above and beyond to tell me what I needed to know in order to keep my home safe for the future. The gentleman who came, ended up confirming all that Mike had told me, but I felt so reassured to have heard the same thing from two sources in this business. He went above and beyond for me and he had no reason to spend his time explaining things to me besides the goodness in his heart. I could tell I was benefitting from years of experience and I will be forever grateful. He even told me that if I ever have any other questions, to call him any time. What a phenomenal human! The world needs more Mikes! read more

After our crawlspace flooded, I stuck a pump down there and called Mike. He came out and gave me a very thorough rundown of my options and ended up recommending several drainage contractors rather than potentially wasting my money with soil drying without solving the underlying problem. That's exactly the kind of integrity and expert advice I was hoping for, and I'll definitely call them again if I need structural drying! If you want a real expert with your best interest in mind, call All Dry and Tidy. read more

My rental property had a broken pipe in foundation and Mike was a big help came the next day to clean up. Only concern was he didn't say how long the job will take and he was there for many days. Our plumber is from Fidelity Home Warranty will not send anyone out to fix the broken pipe until he leaves., but when he finally told me is dry enough the plumber already started another job, we could not wait any longer for warranty company to reschedule, and Mike would continue charging and continuing cleaning his fees will continue go up. We end up paid premium for outside plumber to fix the pipe and Mike gave us a discount on his bill. Thanks for that! read more

Mike was great. Diagnosed our window issue, provided some ideas and even a referral for the add on work. Would highly recommend

I reached out to All Dry and Tidy after discovering an issue with mold in my kitchen. Needless to say I was concerned about the safety of my family and costs to remedy the problems I might be up against. To my pleasant surprise, Mike, the owner, gave me an honest assessment and without any scare tactics or sales pressure. Problem is being resolved and I am pleased to know that there still honest service providers in an area that can easily be frought with scammers. 5 stars all the way. read more

Mike arrived the day I called him. He was thorough in his examination of our crawl space, very informative as to what was going on and what needed to be done. He was considerate of expenses and offered ideas as to avoid costs and solve the problem efficiently. Overall, we were very satisfied with 'All Dry and Tidy', and would certainly recommend them to anyone with water issues. read more

These guys are great. Our place flooded last month and they came in and were quick, professional and most importantly fixed all the water damage! Luckily, it was the first time I ever had to deal with water damage, but Mike made it easy and painless. I would definitely recommend them to anyone that needs it. read more

I got a call my tenant that there was a foul smell on the side of the house. Well the sewer line had backed up and raw sewage ended up going under the house because a plumber I had hired ( and will never hire again) left the clean out plug off. After the sewer line was dug up and repaired (ouch $$), the plumber told me that something will need to be done about the sewage issue on the side of the house and also under the house. He recommended I call "Dry and Tidy" to get an estimate. I left Mike Crawford a message and he called me back right away. He took a look at the problem the very next day and when we agreed on a price (very fair price) he sent me the contract via email. Two days later his team jumped on the problem and I could not be happier. I also got a call from my wonderful tenants that they were VERY happy with Mike Crawford's team and the GREAT job they did. No smells what so ever!! I would HIGHLY recommend Dry and Tidy. I personally hope I never need this type of work done again but Mike would be the first person I would call if I did. read more

We found out that we have a corroded pipe in our crawlspace that is leaking water. We got estimates from three plumbers for the repair and two of them wouldn't fix unless the standing water was cleaned up. OK, so now I am on the hunt for a cleanup company that is reputable and cost effective. I got exorbitant estimates from three of these companies, with all three giving me the hard sell about future mold damage, structural issues, and pest problems if I don't clean this up immediately. I decided to give Mike Crawford at All Dry and Tidy a call. He came exactly at the agreed upon time. He checked out our crawlspace and saw my busted pipe. He asked if fixing the pipe is more important to me or getting the space cleaned. I told him fixing the pipe. This dear of a man said that it doesn't look too bad and if get the pipe fixed then the water should absorb into the dirt. He calmed my fears about mold, critters, and structural issues. He even referred me to a plumber that should beat the estimates that I have already received. So, no, I didn't use Mike's service, but I am leaving this review based on his integrity and customer service. Since I've been dealing with contractors the last few months with a myriad issues with my 1920's era home, I appreciate when someone is honest and helpful. I will not hesitate to call on Mike if I need water removal help in the future. I just wish all contractors were like him. read more

Mike Crawford the owner of All dry and Tidy is amazing. He did a great job of locating black .mold in our carpet and walls and was able to use his skills to eradicate it. I am so .thankful I found him. He left our house in great condition, and can I say all dry and tidy?! He also gave me phone numbers to other specialists that do Hvac work (Which is the place it was leaking from into our house.) A sheet rock and painting specialist, tile person So we could finally get rid of linoleum which is problematic too. I really appreciate Mike And if you have any water damage I would recommend you give him a call. 925-212-2539. read more

Did a fantastic job during a very stressful time! Great with communication and explaining all the different options. Very strong recommendation read more

Mike is candid, straight-forward, nice and professional. A breath of fresh air to find all of these qualities in a provider.

I called Mike about a suspected water damage issue on some of my interior walls. He came out a day later to take a look and assess the damaged walls which ended up not being water related thankfully and gave us some piece of mind. Didn't end up needing to use their services at large but highly recommend these guys based on knowledge and a thorough inspection we received. read more

EXCELLENT SERVICE! I was home visiting my mother and in the Bay Area and she had the misfortune of a water leak from her bathroom. We called All Dry and Tidy and spoke with the owner Mike Crawford who was not only professional and nice but very knowledgable. We received a dispatch within an hour and the nightmare was resolved and honestly before I left to head back home a few days later I couldn't tell there had ever been a leak! Obviously this is not ever something you want to happen but if it does it is so important that the cleanup is done thoroughly so there is not mold left to grow out of control. I highly recommend this company! and the best part is they were very honest and did not try to up-sell anything read more

i called this company and took a chance.......lucky me!!!!!! Mike Crawford is awesome. he arrived promptly, assessed the situation, and went to work. he did a great job. he brought all the equioment, was very neat and tidy...and........cleaned up after himself like a pro....... should I ever need this service again (I hope not), I will not hesitate to call Mike Crawford......... read more

I'm really grateful I called Mike. He was honest, very helpful, knowledgeable and kind. You can tell that he wasn't saying things just to get business but he really wanted to help you solve your problems. He spent time giving suggestions and advice. What a gem, and a pleasure to work with. Thank you, Mike. read more

We were referred to Mike by a plumbing company. It was hard to articulate the issue over the phone so Mike offered to come the next day and check it out. He made an honest recommendation and did not charge us for making the trip (other companies were going to charge $200+ even just to look at it). We didn't have to have any work done at the moment but if we do need to in the future, we'll know who to call! read more

BAD NEWS, GOOD NEWS--TWICE! In June, 2012 a jet of hot water from a leaking pipe under our home created a nightmare of water damage for my wife and me. When by chance I selected and called All Dry & Tidy from the yellow pages, Mike Crawford (the owner of this one-man operation) responded the same day with his repertoire of fans, dehumidifiers and other equipment--plus immediately evident know-how. His extensive experience in jobs involving insurance claims contributed to a favorable outcome from our home owners policy. The entire experience was something of an ordeal for this senior couple, but throughout we were grateful that we had happened upon the right professional for the job. Then, about a week ago, a similar stroke of bad news hit us when we awoke to a mysterious puddle of water in our dining room carpet adjacent to the kitchen. A plumber quickly determined that it stemmed from a ruptured ice-maker water line in our refrigerator. Even before calling our insurance agent, we called All Dry & Tidy. We needed some "good News," and this time we knew exactly who could deliver it. Why are we so enthusiastic about this company? First of all, Mike is a perfectionist about the remediation of our property damage. He is absolutely thorough about searching out hidden damp areas that if ignored could lead to mold problems, for instance. And he monitors the drying process with daily (yes, Sat. & Sun. included!) site visits. We see him as an "old fashioned" craftsman who takes pride in his work, and cares about his customers. We have a strong sense that he is a man of morals, integrity, and honesty. He merits our 5-star rating and unreserved recommendation. read more

This is the best company ever for water damage! My house flooded a while back and Mike went ABOVE & BEYOND to make sure that everything was perfect! They were very prompt in returning my calls and dealing with me being very picky. I hope I never have water damage again but if I do, I know who I'm calling! I am definitely referring all my family and friends :)) read more

We were lucky to have Mike consult and address our unexpected water leak. The water damage seeped into surrounding kitchen walls, floors and cabinet backs. Mike's decades of expertise made a huge difference for our outcome. With precision and extra special care, Mike removed the damaged parts, gained access to the offending leak, set up a safety chamber that preserved a part of the kitchen, dried the area and attended to progress daily! I'm extra grateful that Mike and Cal were meticulous and and able to SALVAGE the cabinet "faces" and countertop! Mike linked me to other consultants who became additional trusted partners in our restoration process. Mike stayed in touch and made himself available to think through choice points at every step along the way. Bottom line: this was an extremely disruptive, expensive and unexpected disaster in our kitchen. Mike's professional, thorough and attentive care gave us a great outcome. I highly recommend "All Dry and Tidy!" read more

Small business and you can tell how prideful the owner is. The refrigerator ice maker line broke and flooded our grandparents kitchen in Concord. Our grandparents told us this incident a few days later because their floors were soaked with water. Apparently they thought mopping it up and soaking it with towels would be ok. We helped by calling their plumber about the matter but he suggested we contact this company. Mike, the owner, answered within reasonable time (same date) and quickly scheduled a time to asses their home. He explained in detail what would be done and eased our grandparents. I'm a firm believer in supporting small business and it's businesses like this that I will continue my support. Thanks Mike for an awesome job! read more

Mike Crawford came over in a pinch when we had leaks and waste under our home. We needed restoration services prior to a plumber and he came by quickly and kept us informed and up to date throughout. Felt we got great service at a fair price. Hope to never have to need Mike's service again but if we do we will call him. read more