They're fucken scum bags they sell you crap cars and then tell you to use the Warrenty they been dodging my calls and my messages to fix this pos truck they sold me especially Raul the dick head habibi owner and they canceled my extended Warrenty so now I'm fucked out of $3,100 on top of the purchase of the vehicle and the Better business bureau has a report and the auto fraud department as well I hope they take their license and shut down this shit show of a business read more

Service was great. Wont deny that, very helpful when it came to our concerns about a vehicle we were purchasing, only "problem" we had wasn't really a big deal as it was dealt with quickly the following day we came back to get the issue fixed, overall I do I feel like recommending this place to purchase your vehicle, good prices and great service read more

All In Auto Group - Car that we purchased - Used Car Dealers Near Me - Norco, California

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This store is amazing. Its family owed and they treat you like one of their own. We bought a fantastic MBZ 580 in mint condition with very few miles and all tricked out. The car was beautifully detailed when we came to pick it up and ready to go. I highly recommend going All In! read more

Stay away from this dealership!! I bought a vehicle from them and they promised to fix a problem that the car had. It was even stated in the DUE BILL with a promise to fix!! I took this vehicle back to them multiple times, which is not close by to where I live, and they never fixed it!! They are refusing to fix it even though it is in the DUE BILL!! I will be filing with small claims!! Justice will be served!! They messed with the wrong buyer!! I'm not one of these buyers that lets things just happen so with my mistake avoid all this!! Do yourself a favor and never buy from this place!! read more

All In Auto Group - The problem they were supposed to fix, but are refusing, even though it's in the DUE BILL!! - Used Car Dealers Near Me - Norco, California

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Terrible experience with All-In Auto. I drove from San Diego twice for a car and they completely wasted my time. On Friday, I met with Mario and set up a pre-purchase inspection for Monday. When I showed up at my mechanic, the car wasn't there. Turns out Mario, the salesman who scheduled this with me, doesn't even work on Mondays! I called the dealership, and they said they'd get back to me but never did. I had to leave the mechanics shop after commuting 2 hours each way, empty-handed. This place is unprofessional and disorganized. Don't waste your time here! read more

Great spot come shop for a car they are honest and let you know what you need to hear not want !

The wait was long. The employee named Albert was very rude and arrogant. He failed to make it a good shopping experience despite rational conversation being taken place. I did not buy the car I wanted based solely on the fact I didn't want to give this place my money because of Albert. I didn't want to give him the satisfaction of taking my money. His demeanor completely changed when I asked to have the car inspected due to finding sanding marks in the taillights, perfectly reasonable of the request as there was no recollection of any crash on the car fax report. He immediately got defensive. Albert seems miserable and a snob. DO NOT COME HERE AND WASTE YOUR TIME. read more

Car lot was filled to the brim with cars for sale. There was no parking for customers. Went there to look at a 2016 Honda HRV. There appears to be about 3 salesmen for the entire lot and about 10 customers on the lot that all needed help. After 30 mins, they got to me. I test drove the HRV, the fuel was on E and the light came on. As I'm driving its stuttering during dead stop to when i step on the gas to accelerate the car. After the test drive was done, I left that place. Good thing I did. I didn't read the reviews of this place until after I test drove the HRV. I dodged a bullet! read more

Everything, horrible service and zero knowledge of cars I would highly recommend not buying a car here unless you have the car fully inspected by a mechanic and don't let them scam you because their disclaimer says they add 1.7k for theft security which is literally insurance. read more

Well I see my review won't matter every review says this place is HORRIBLE. THEY WON'T EVEN WORK. I'M LIKE $18000 DOWN. they application has only 40%of our income listed. No one will call anyone to get any work done/ anything accomplished. So then I'm like ok credit already ran/ I want the car. Texting and calling for 5 days saying I'll give$20k down. Lol. No one responds. They leave you on hold forever. This place is a $ laundering scheme. No way it's in business. Worst experience TRYING to BUY ever. They must be losing$on cars as a way to wash $ So they DON'T care about selling you shit. Someone will just come pay for their cheapest in the country listing. read more

Anyone having issues with this dealership providing correct paperwork for electric vehicle tax credit?

I want to thank Mary, Tony and Mike. They were amazing. I called to see if the Jeep was available since i was driving from LA. They do have many numbers so I would just call the one that comes up on google. Jeep was ready to go, test drove it and brought home. It did need the glass repaired and a noise it was making. Mike put that in the contract for repair and they did just that. I did appreciate the fact that they give you a breakdown of all the fees up front so they're not hiding anything like other used dealers. Keep in mind that this is a used lot so don't expect the cars to be perfect. However the service was great and communication was fine for me. read more

All In Auto Group - I - Used Car Dealers Near Me - Norco, California

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Not pleased with my vehicle. I keep finding new things wrong with it. I've had to put so much into it and t sucks. Definitely would never recommend anyone to buy here. read more

Worst place to purchase a car . The salesman was very nice and helpful. But the finance person is an asshole , he's a very arrogant,obnoxious person, who has no intention to help the customer, he also lacks professionalism. I got the impression that he's a racist , he's looks at Hispanic aren't worth his time. He asumes that we all poor , even though drove in the dealer driving a 120k. Car. To all people who are white , black and other races. This middle eastern person is a joke.. , I would highly suggest to customers , to go seek your business elsewhere. read more

As many others have said, I would carefully read other reviews before considering doing business with this dealership. I was in the market for a new (to me) car and had been browsing for several days online as I had a buyer lined up for my current vehicle. I was pre approved through capital one auto finance on January 5th or 6th, and had come across a 2015 Subaru WRX that I fell in love with. I had requested information and was contacted soon thereafter setting up an appointment to test drive the vehicle on Saturday January 9th. A day or two prior to my test drive I was contacted by The finance manager Albert saying the car I was scheduled to test drive had been sold (could've been a red flag I suppose but I chose to press on). He said there was a 2013 WRX priced at $12,950 that he could get me approved for with $1500 down. I really wanted a WRX so I told him to continue with the process. A short while later he called back and said financing had been secured and all that was left was the test drive and signing on the dotted line. Saturday morning had come, I had sold my car and was exhilarated at the thought of purchasing my first car on my own. I arrive at the dealership around 11:30 AM and the WRX was parked out front. The sight of the vehicle was underwhelming as it hadn't been washed for some while. I check in at the front desk and they tell me they're going to get the car ready. Then off they went with the car before I was even able to look at it. Around 10-15 minutes later, the sales person (never got his name) returns with the car. The car had an aftermarket exhaust, so I asked the salesman what else was done to the car, to which he replied "oh I don't know". Perhaps another red flag but still I continued. Now was time for the test drive, if you can call it that. We literally went around the block then I was instructed to return to the dealership. At this point Albert came out, and I was expecting the haggling to start. I had pointed out some issues with the car such as old and balding tires, the leather that was torn on the steering wheel, a missing mudflat and the overall dirty condition of the vehicle, and said "if I can get this out the door for $14,000, I'll sign right now". This was met with a prompt "no". So I got haggled into taking the car off the lot for $16,500 after everything had been said and done. The drive back up the the high desert was as expected and there was no issues. THE SAME NIGHT I had taken the car home, the check engine light came on and I limped the car home. I hooked up a scanner and came across codes p0300, P0301, and P0340. Misfire cylinder 1, multiple misfires, and a camshaft position sensor. I pulled a spark plug and it was completely shot (picture will be attached). So after countless hours on WRX forums and $700 worth of parts without any progress I had given up. I called Albert on January 12th and he was very apologetic. He said I can return the vehicle and he'd work with me to get me in another vehicle. So I arranged a tow which costed another $275 to return the car. I spoke with the technician and explained what had happened, which was strange because I had no intentions of getting it fixed by them. As I'm waiting to speak to Albert, another customer was in the lobby talking about how he had heard to not buy a car from them. I simply said I wasn't able to drive my car for more than a day before I had to return it. Albert calls me into his office office and come to find out the previous deal had fallen through. At this point Albert told me "you have taken food off of my table, you have crossed the line. I do not want to help you now." After several more obscenities were exchanged, he wanted to see what the technician said about the car, so I left to contact capital one and cancel the auto loan. I return to the dealership shortly after and Albert wouldn't even look at me. I asked if I could speak with him about my down payment to which he was very resistant. He said I was being disruptive (I was just standing in the lobby). After insisting I talk to him again, he said I will not be getting my down payment back, and he will forward the repair bill to me. I refused to pay the bill and he threatened to call the cops and to take me to court, to which I replied "sounds good" This dealership will rob you of your money and try to sue you for more. To call this place a dealership is a joke and disrespectful towards the numerous reputable and upstanding used car dealerships out there. Save yourself and your wallet the trouble and take your business elsewhere. read more

All In Auto Group - The bad spark plug I pulled out of my car the night I bought it. - Used Car Dealers Near Me - Norco, California

Horrible experience the salesman David very poor service and knowledge of anything going on and have you waitin for hours

Zero stars. I learned not to talk bad and give the benefit of the doubt to bad reviews. I regret I gave this place and Mike the latter. Mike texted me and confirmed we could meet for me to see a car today. I drove from Pasadena to Norco only to learn the car I drove to check out has been in the shop. Nice manners Mike. Congrats for perpetuating the 1-star (should be zero stars) for your lack of conscientiousness. read more

It's all just project cars, none of them are checked out and most if not all, have likely been in an undisclosed accident. Do with this information as you wish, cheers y'all read more

I got my car last year in November and today it finally gave in. It didn't even last a year. I saw all the other reviews of people saying their car didn't last very long within a month or two but fortunately for me it lasted longer than that. I did go into this knowing I was buying from a dealer that buys cars from auction so I wasnt expecting it to be perfect but I didn't even get a year out of this car. Just be cautious and know a lot of these cars won't last very long. read more

It took 8 hours for them to find the location of the vehicle. Being that a was a potential out of state buyer this was extremely annoying but I get it they are probably short staffed. This this the part I didn't understand as dealer rep or owner you should know that an experienced buyer is always going to have a counter offer from what is advertised because we always know there is always wiggle room in pricing. The vehicle was advertised at 11k and some change an my offer was 10k flat out the door. Rather than say for reasons x y and z I can't come down to your offer what Albert did was say that I was f@cking stupid for making my offer and that he wasn't going to sell. Never have I heard that come out of a dealer reps mouth. Completely unacceptable and it makes sense why their reviews are so low. Albert needs to learn how to communicate and not lash out and curse out customers. read more

DONT BUY FROM HERE they don't check jack shit before selling, Sold me a car that had a loose battery with no holder or even zip ties. I drove that car 45 mins home just for it not to turn on the next day. AAA says I'm lucky it didn't explode on me. Crazy. read more

Absolute buffoons working here, Came in to look at a camaro and it had a check engine light on it, then when i asked to test drive it the owner didn't even look at me and said "he needs to be pre qualified" THEN the workers lied to me and told me the prequalification was a soft inquiry when it really was not they would have ran my credit all the way to china if i wasn't skeptical about this crooked ass dealership, terrible business, terrible ownership, i would recommend the city of norco to tear this place down and replace it with an in n out, would make everyone a whole lot happier read more

What I liked - There is a wide selection of automobiles and an abundance of inventory: luxury vehicles, sports cars, SUV's, almost all major makes and models I didn't like - The obnoxiously casual sales consultant The two minute test drive route The disrepair and overall condition of the showroom The fact that the Jeep SRT and the Mercedes-Benz C63S that I viewed had major mechanical issues -- the check engine light was on in the SRT & the C63S had a drive belt that was ready to snap. The Jeep was dripping oil throughout my test drive. They asked to pull my credit before allowing me to test drive the C63S (to which I said no, and left). It appears that this car lot isn't able to hire the right kind of people or maintain its inventory. It's a shame when they offend serious buyers. As someone who has worked in the automotive industry, I can assure you that this store is among the worst of the worst. Take a peek at the R8 photo in my review profile, this place made me sad as I LOVE CARS & I know based off of previous car buying experiences that this is not how it's supposed to be! Don't waste your time, avoid read more

HORRIBLE THE FINANCE MANAGER IS A COMPLETE ARROGANT DICk . I was finance approved the guy talked over me the whole time told me he didn't need to negotiate the price(car was needing a lot of work) the guy had a terrible attitude the rudest egotistical male don't go here if your at least a decent person Needless to say I did not buy the car. read more

All In Auto Group - DONT EVEN WASTE YOUR TIME FINANCE GUY IS AN ARROGANT DICK - Used Car Dealers Near Me - Norco, California

I don't know why there's so many negative reviews but I had a pretty good experience I'm very picky. First thing I noticed was these people aren't vultures they allow you to walk up to the lot and browse peacefully without them jumping down your throat when you're ready to talk to them then you just ask and they are very polite. Got to know what you're buying and we did so we had a very good experience test drove a car did the paperwork and walked out with a great deal and a reliable car. They even put a brand new battery in it no questions asked and paid for a new oil change. Definitely recommend these guys read more

Highly recommend!! They have a great selection of cars!! Albert was extremely helpful in getting me approved and in a car. Thank you

If I could give 0 stars I would. So unprofessional me and my husband went this past weekend to check out a car. We drove over an hour to go see, and we had called beforehand to make sure the car was there and ready. Only to get there and the car wouldn't even turn on LOL. Then I get a follow up text from ARMIDA and I told her respectfully to do her research and these are the responses I got. Please take your money elsewhere and read other reviews!!! ON TOP OF EVERYTHING SHE ENTERED MY # TO SEVERAL DEALERSHIPS SO THEY COULD BLOW UP MY PHONE. read more

All In Auto Group - DO NOT GO HERE! - Used Car Dealers Near Me - Norco, California

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SAVE $2,000 in HIDDEN CHARGES Beware of the undisclosed charges for the "anti-theft" device. This is not an added alarm, it is a useless GPS device called Theft Patrol, that regularly malfunctions and does not even do what it promises. The dealership will tell you it cannot be removed, but the reality is that it is not even activated until you put your info into the app. If you actually do decide to purchase a vehicle from this fraudulent dealership, it is NOT TOO LATE to have it removed. If you keep insisting that you don't want that optional add-on, you can save yourself about $2,000. read more

This is the third time buying a car from here. Albert and Mike are always friendly and helpful. We just recently purchased an X3 and had a little problem with it. No questions asked and fixed it right away. I will continue to support local businesses. read more

Worst customer service I have ever experienced. Nobody there cares or could care less to be bothered with my issues. Mary and receptionist are extremely rude and treated me like I was bothering them. All I needed was some paper work to be emailed to me and I seemed like a huge inconvenience. I was on hold for at least 40 min just to be given an attitude. read more

RUN! Despicable used car dealership. Fraudulent business practices! Avoid these folks at all costs. Sold my dream car out from under me and lied by saying it was "sent back to an auto auction". Michael (Manager) and Maribel operate this business shrewdly with the worst communication I've experienced over my 9 years buying and reselling cars. I was interested in purchasing a 2006 Mercedes SLK55 AMG out of state and reached out to them on April 10 ready to place a deposit on the car. Michael promised a detailed invoice with price breakdown, that I could put a deposit on the car, and schedule a PPI inspection with a mechanic of my choosing. NONE of this came to fruition. Dealing with these jokers is like pulling teeth. The manager won't answer his phone or respond to texts, sales staff lie and say they will get back you, they won't answer emails either. After one sided communication from April 10 until April 18, it was radio silence until the sales staff responded to me with the attached text. If you're familiar with auto auctions, you know "Caveat Emptor" all sales are final and you can't return a purchased vehicle to an auto auction. This dealership is a disgrace to other reputable dealers in the LA area. Spend your money somewhere else. Run like hell from All In Auto Group!!! (Reposted from AIA Van Nuys branch for transparency. The apple doesn't fall far from the tree it looks like) read more

Absolute joke of a business. Drove 2 hours for a car that wasn't even available. Albert should be fired. Cocky asshole should hit the gym. No one would help me. Multiple people standing around in the sun. Take my advise and do not come here under any circumstances. Albert if you see this. You lost a cash deal. read more

Found a Tesla Model X listed for a great price from All In Auto. Before I came to the dealership I called my bank to run my credit and get pre-approval to buy this car and they approved me. I drove 45 minutes to Buy the car, and had $8,000 cash in my pocket for the down payment and my bank was going to pay the remainder to the dealership that same day. When I arrived Tony (salesman) took care of me. I found that the car had been in an accident and was rear ended and had side rear door damage too. After I pointed it out, Tony asked Albert (possibly the owner) to come out and talk to me. I pointed out the 2 areas of damage and Albert told me no problem he will fix it for me if I buy the car. I asked him what if he left it as is and I buy the car with the damage but at a discounted price? Albert looked at me and said we don't do discounts here, and he will fix the car and sell it at their listed price. I realized Albert was firm on his price so I agreed to the repair and we moved forward. Within 20 minutes of arriving at the dealership, I was ready to pay for the car at full asking price. After going into the office to meet Albert, we sat down and went over the numbers. I found out that he is not including a charging cable with the car and he's adding on a $1,790 for a "Anti-theft system" Fee. I asked him what is this "Anti-Theft System" and he said it's to help with deterring theft and verifying my car if it ever gets stolen. I told him I didn't want that and I don't need it, because Tesla has tracking on it already. The moment I said that Albert told me he's not going to remove this fee and that everyone pays it when they buy a car from him. He also added that he needs to make money on this sale. He said he's not making any money on the car, and because I'm not financing with him he doesn't make any extra commission on financing from banks, so this anti-theft system fee helps him out and he will not remove it from the purchase bill of sale. I told him because of that fee, it throws me over my pre-approval limit and I won't be able to buy the car anymore but he didn't care. So no hard feelings, we both agreed that the sale wouldn't happen and we shook hands and parted ways. It would've been nice if this $1,790 hidden fee was posted in the ad, and that the car doesn't come with a charging cable, and that the car has been hit from behind possibly bending the frame. I would not have wasted my time getting pre approved from my bank that morning and driving out there for this car. 5 stars for Tony (salesman) and Armida (receptionist) 2 stars for Albert for the hidden fee $1,790 "Anti-theft system" read more

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Trust the reviews, buying a car is expensive and you don't want to make the mistake of buying from these people, I'd give 0 stars if possible, unprofessional, and when I went in to get my refund the girl behind the desk was gossiping with a service advisor how slow the workers are. read more

Buyer's Beware! Please read reviews. This place does not care about being a reputable business, they sell cars that are about to have major issues that will cost you a fortune. We bought this red 2014 Audi A5, they have a route they take you on so that the engine lights won't come back on, it sounded good, looked good but next morning engine light came on. Now $7K later in repairs too many to list, a few are the cat, water pump, oil pump, etc. plus paying out the door $15K for the car. So now we have a 2014 that we've now paid $22 plus for. This place is ridiculous and only wants the money. Do not trust them, this place should be closed down for how many 1 star reviews that have. Go elsewhere! read more

All In Auto Group - 2014 Audi A5 Looks, test drive, and sounded good but only last u til the next morning. - Used Car Dealers Near Me - Norco, California

0 ZERO STARS. Do not purchase a car from here. Purchased a car and 3 months later it's inoperable. What a scam. Save your money, time and go elsewhere. read more

TAKE YOUR MONEY ELSEWHERE! Went down because I wanted to look at a car priced $16,000. In EXCELLENT condition. Let me tell you, my 97 suburban was in better condition than the junk they tried to sell me. On top of that they tacked on $4,000 to the price tag. I look at the breakdown..they tried to charge me $1,000 for an alarm system. That already came with the car being that it was a 2012! Window tinting fee...the front two windows weren't even tinted. On top of all that when I asked about the breakdown Albert got really defensive and started walking away. All I had was questions and he just told me "yeah see if you can find a better deal somewhere else" ...what kind of sales person treats people that way! I had already been approved through my bank..I didn't need them at all. After seeing the reviews I'm glad I didn't give them any of my money! read more

the worst dealership we have ever been to. We just came back from there and the financial guy Albert was so rude and arrogant to us. He tried to upmarket the price by 3000 in a 10k car, which was just his ego. Even if we wanted the car we looked at, just meeting him alone and dealing with his lack of professionalism was enough to drive us away. He even said "just go to crown toyota then". Would never buy a car from them and it seems like there are plenty of issues we would be facing if we did make that purchase... read more

This one star and review is solely for Albert, the supposed finance manager. Greed. That's the best way I can say it. Nothing but greed. We had a deal in place only to be given a phone call by the receptionist saying the vehicle I was on my way to sign and leave a down payment for had been sold. What a complete waste of time. His reasoning was that I had test driven 3 vehicles (including the one I really wanted to buy), had problems, which needed repair, which in his though process equates to me changing my mind. 3 test drives where I identified issues which obviously meant the vehicle needed to be repaired. I mean, who sells a car with a check engine light on? Who sells vehicles with ABS and suspension issues? Apparently All In does now. I spoke with this clown in person on Saturday 09/04/21, went in and provided all my info and proof of income. He shot some numbers, I was good with them. He said he would call me in 30-45 minutes to let me know finding was approved so I could then do make the down payment. Crazy part about all this was that I wouldn't be taking delivery of the vehicle due to it needed major engine repair. In total, it took him 4 days to reach out to me. Called me bragging about a great deal he got me with zero down, a warranty, with an astronomically high payment. I said no thank you, I have a down payment, let's keep it how we had it. He said no problem, I said okay, I will be in tomorrow afternoon. I called back in and set an appointment to go in and start the process. I will add that I am, well was, a returning customer. I had been speaking with Richard (the actual owner) on the side hence why I had the information on the repairs being done on the vehicle. I set a time and carried on about my responsibilities. I will also note that I made many inquiries about the status of my approval and status of the vehicle repair. Low and behold, I get a phone call in the early afternoon by the receptionist at All In stating the vehicle I was interested in had been sold. What??? I mean WHAT?!?!?! Right when I was on my way to finish the deal. Hell of a selling point now for sure. Vehicle will be back running as strong as ever with the repairs being done. The quality of cars here has definitely declined, the level of customer service is crap. Richard, give thanks to Albert for losing a loyal returning customer, but really? Find a new "finance manager" because this guy is a sleezeball. Good luck to anyone buying a car from here. Definitely has declined in "All-In" all. read more

Purchased a 2014 grand Cherokee here, nice people and all very willing to help me get it Days later I realize it needs cam and lifters (common on hemi engines) Albert said he'd take care of it so I take it back for him to say that there's nothing he can do I call the number that's on the pictures saying it's Richards and he said he'd help me so I go back and they cut me a check for $700 The job costs $2500 considering all the parts that get damaged with the metal shavings from the cam and lifters Wish I would've got more to help me repair the vehicle but I'll give them 3 stars for effort read more