It is sad to have to write a review for a service like this. However, when and if you have to let…read moreyour companion animal go, PALS is an incredible service. Everyone there is so kind and understands exactly what you are going through. They have a selection of urns and keepsakes. I recommend any one that needs crematorium services to use PALS.

PALS has been my go to for pet cremation for several years now. My husband and I are suckers for…read morerescues, particularly seniors and terminal cats, dogs, and ferrets. Sadly, we will be looking for a new provider as PALS is no longer family owned and operated. They have not updated this site in quite some time apparently. In the last 18-24 months we have watched the cost of services more than double since the corporation took control. The staff is still incredible but the cost is just too steep. A ferret cremated in Jan 2022 was $115. The same service for another in May 2023 was $245. Today, as we prepare for another to cross over, I was quoted $258. I was told that prior to the corporation taking over they offered a "pocket pet" rate. This is no longer offered. Very disappointing.

Professionalism, kindness, attention to detail and care not only to the one I lost but to me as…read morewell.

I'm so touched by how well organized and thoughtful Lasting Paws is. At every step of the way they…read moreshow respect for the situation, making it as simple as possible for grieving clients. They also share grief resources online and in your packet. Receiving your pet back as cremains is no one's favorite thing, but I was immediately touched by the quality of all the packaging and clear labeling so you feel confident its actually your pet. Everything from the bag they put your items in to the certificate of date is on the highest quality materials and they are careful to spell your pet's name and last name correctly. I was especially touched that they managed to get a really good paw print of my Great Dane. He had huge paws, even for a Dane, so I wasn't expecting it to come out that well but its perfect. Thank you to Lasting Paws for all the ways in which you make a sad experience respectful and honoring of the love we have for our pets. I'm truly grateful.

After over paying ($50) for an INK paw print at a different cremation business and being very…read moredissatisfied, aqua crossing came through and engraved the same paw print on a slab and added my pups name. The display was thoughtful, the service was sincere and professional. I will not be going anywhere else for any future end of life pet services. Thank you aqua crossing for giving me the closer I needed.

Ok the "bad" first with a note that it was all around amazing and I highly recommend them:…read more If you specifically want an ink print of paw and/or nose, like other reviews mention getting, please know that apparently that's just a bonus that is sometimes included it seems, but NOT standard. I chose this company for many reasons, particularly that it came highly recommended from a friend, but I'd be lying if I said that part of the reason wasn't because of the keepsakes and the fact that I thought I was going to for sure get an ink print of his paw so I can get it tattooed. I will take some responsibility in the fact that I was not the person to directly talk with anyone as I had Less than 24 hours between realizing that my dog was terminal and needing to put him down, so I handed that responsibility off to my fiancé, who was informed that I really really wanted an ink print. But he didn't know/think specifically to ask for ink when he called the company and just said paw print. It is standard for them to give a ceramic paw print, but not ink. We just went and picked everything up and while everything else was absolutely beautiful, to say that I am absolutely DEVASTATED to not have a true ink print of his paw with all the little nuances specific to my baby is an understatement. I think it's important to add that in here because a couple other reviews that I read between yelp and Google specifically stated getting ink prints (they all said they weren't expecting them, but it did make it sound like it was a regular thing) which is why I didn't double down and follow back up myself to make sure that this happened The girl working the front desk was so sweet and did her absolute best to try to get a quick one from the mold that was used for the ceramic, but it's just not the same and it's definitely not exact With that said, this company was timely in pickup and absolutely everyone we've interacted with was so sweet. It truly does seem like they take care of your pet as if it were their own. What we got, which is the standard: ceramic paw print with his name, plain cedar box with his ashes, for clippings, and a heart shaped paper with wildflower seeds in it to plant. One day I'll come down from the disappointment about the ink print and I'm definitely kicking myself for not just getting an ink pad and paper on that final day. Regardless of that, I highly recommend this company

Horizon Pet Cremation Services provided my precious 20 year old cat with compassionate, loving and…read morerespectful care. Sarah came to my home, she is so kind and a very special person. I felt my cat was in the best after care I could ask for. Their whole concept of pet cremation is thoughtful and necessary. The whole staff are wonderful. What was one of the worst situations I had to endure was made so much easier. I am forever grateful to Horizon Pet Cremation Services from start to finish. Thank You! I highly recommend them!

Our baby had passed..and we needed a RELIABLE and caring facility for her final destination. They…read morewere VERY caring (Renee even shed tears as I related some stories about Makayla) And they all went ABOVE and BEYOND what I expected in service. If you want your furbaby to be in the best care...these guys are the ones! Thank you agin Horizon, for your care.

This may be the most difficult review I've ever had to write, but the quality of the service…read moreprovided by All About Restful Pets on the hardest day of my life warrants powering through and sharing my experience in the chance it helps someone make the decision to choose AARP. Our sweetest 13 year old mix, Nemmie, took a sharp turn for the worse after a brief battle with splenic cancer. I reached out to AARP on a Friday in hopes of scheduling them over the weekend. I was able to schedule online, and Shelley reached out the following morning to confirm the appointment and provide resources and instructions. Unfortunately, Nemmie's condition rapidly declined and it was clear that she would not make it to the original appointment. I reached out the Shelley, who was able to reschedule our appointment to that same day to make sure our sweet girl could be put to rest with dignity and little to no suffering. Dr. Falcone was the vet assigned to us. She called me roughly 30 minutes prior to the appointment time, letting me know that she was in the area and could arrive before the 12pm appointment. However, she also let us know that it was completely okay if we wanted her to wait until the original appointment time so we could spend an extra few minutes with our girl. She arrived promptly at the appointment time, and was nothing short of an angel for our girl (and for us) throughout the entire experience. I can imagine that having her job would not be an easy one. However, she handled our situation with such grace, empathy, and kindness. Before the procedure started, she took the time to walk us through each step of the process. She also made sure to be as gentle as possible, while getting Nemmie as comfortable as possible before everything started. We also have another dog in the house, who was very curious about what was going on. Dr. Falcone was so sweet to him as well, and let him sniff her, give licks, and be all up in her business prior to the procedure starting. She also did not rush us at any point in the slightest, and gave us all the time we needed to say goodbye to our sweet girl. Once the procedure had finished and Nemmie was no longer with us, again, Dr. Falcone let us have as much time as wanted to say our final goodbyes. She also allowed me the privilege of lifting my girl onto the stretcher, covering her with a blanket, and helping carry her out of our house and to Dr. Falcone's car for transportation to the crematorium. One small little touch that I'll forever remember. She was also very clear that there are two options for having your dog's ashes returned to you: either having them shipped to the vet, or shipped directly to your home. AARP's services, quality of care, and empathy for their clients & their pets are truly second to none. The opportunity to have been able to put our girl to rest in the comfort of her lifelong home while surrounded by love and comfort, is truly something that you can't put a price on. When your inevitable duty as a pet parent to see your pet off to the Rainbow Bridge comes, I can't recommend using All About Restful Pets enough. They truly are the best at what they do, and make the worst day of your life just a little bit better.

Thank you for ease of scheduling such a hard decision over a weekend. Dr. Pugnetti was kind and…read morethoughtful with her words and the process. She made my baby girl feel like family. She understood having a 17.5 year old lab and the compassion of the next step. Thank you all.

March 2026 our girl penny passed away late at night. It was a crazy night but Kyng and Liz came to…read moreour aid. They were so compassionate and caring about the situation and what we had to go through that night. We are so grateful for them and all they did for us. The company and there employees went above and behind for us, thank u.

My husband and I are grateful to Furry Friend Funerals. They made a horrible time more bearable. We…read morelost our dog in an accident. It was and still is, so hard, and words can't describe how painful losing him was. But we called at 7 p.m., paid the invoice, and their representative texted us immediately. She was very kind and patient. She was at our home within an hour. I knew my boy was in good hands. We just received his cremains tonight and we're grateful for the love and care they put into his urn. It's personalized and that means more than I can say. I'm glad we contacted them. I can't recommend their services enough.

I recently lost my 13 y/o dog unexpectedly at home. I was overwhelmed with grief when I had to…read morecall All Pets Great & Small. Michael, who answered my call, was so kind, and walked me through the process of what I needed to do next. I'd never lost a pet this way. He patiently helped me through the call and even suggested I have someone drive me as I was completely emotional, and couldn't think straight. The kindness they show at All Pets is incredible. When I picked up my little one today, the paw print, tuft of fur, and their card and inside made my heart hurt a little less today. Thank you so much for helping me through this trying time.

Words don't express the service the people working here do. The act of being compassionate during a…read moretime of mourning still has an effect on me. I have felt more compassion and empathy from the people here than I have others who are suppose to be closest to me. I have never cremated a furbaby but Butter was soo special to me. Thank you All Pets. You gave me hope in humanity may God bless you all.

Traumatizing experience with All Animals during deceased animal pickup service. I discovered a…read moreferal cat had gotten trapped and died in abandoned TNR cage at the rear of my property. I was devastated to think about how long it might have been there and suffered. It's body had decomposed in the heat and fused with the wire cage. The City of Phoenix Dead Animal pickup has a contract with All Animals and sent one of their "sensitive professionals" to pickup the deceased cat. I'm a frail Senior and the cage was quite heavy. The employee refused to help and immediately began yelling at me that he couldn't wait and I could get fined for the cat being in the cage. I couldn't get the cat out of the cage as it's body was attached to the wires, the employee began yelling and refused to help and wouldn't accept the cat with the cage. He was highly agitated and at one point for no reason yelled, "Don't touch me!" He finally just got in his truck and left. An emotionally draining experience made much worse by an out of control employee with anger issues.

Having my daughter pet picked up and paying for a return, has been a problem, because my daughter…read moreis bedridden and she literally has no money, her care taker who is her boyfriend is not working due to her 24/7 care, and all that the pet cemetery keeps saying is to come and pick up the remains themselves, I find this totally unacceptable, since he can not leave her alone that long they have no transportation, so why did I pay for a pet remains to be returned. Totally rude and not listening at all!