Still waiting for a quote. It has been almost two weeks. If not interested he should just say so…read more Communication needs to improve.

I shared my experience with Neptune pools in my first review. Marcelo, the owner replied and…read moreconfirmed that he didn't send his worker in to service our pool because of flood. Well the flood was in February not in March. He is right! He didn't service my pool in February, but he didn't service it in March either. They pre-invoice for the month and they are very aggressive in collecting the payment before you even do the work. So you know, even doctors bill after they treat the patient. Your worker told me, and after I tried to get hold of him that he was on his third vacation and that his boss, Marcello will cover for him. He didn't. This company charged me for two months and didn't service my pool. I need to received a refund for both months, February and March. I did not cause the flood and since you didn't do the work you must send me a refund check for both months $418. Neptune pool is a perfect company that district attorney needs to be make aware of. If they cheat their best paying customer, God knows what they do to the government. I will take that step to protect the public. Dishonesty is not allowed. Refund please.

5 Stars to Poseidon Pools Hawaii & Owner Brandon for creating beautiful pools & being incredibly…read moreknowledgeable, professional & responsive. As a real estate agent I know how in demand pool builders are, Thank you Poseidon Pools Hawaii!!!

Poseidon pools is a definite 5 stars! Brandon patiently and…read morethoroughly answered all my questions. I was impressed with the service he rendered. Thank you so much

Our outdoor Jacuzzi is over 25 years old and yes, we have had a new motor put in about 5 years ago,…read moreand all was running just fine until recently, the blower motor failed, so no bubbles, no fun. It just so happens that our next-door neighbor is Nick Youngelston, owner of Kai Lani pools, whose company does pool servicing. What we did not know is that the company also does jacuzzi repairs as well. Checking with the company who manufactured our jacuzzi, we learned the blower motor was no longer available. I called Nick and ask if he could take a look and see if it could be replaced by another manufacturer. Within two weeks he ordered another unit that was larger but managed to find a way to convert the plumbing and make it fit in the available space. It took about an hour or so of sweat, work, and reconfiguring, but damn if the bubbles did return! I highly recommend Kai Lani Pools and so should you. Thank you Nick! Mike Acebedo Kailua, Hawaii

When I first contacted Nick he was recommended to me by the Jacuzzi dealer T. Oki Trading…read moreapparently he's the only repair person on island. I asked him to install a couple new jets, two blew out the first time I used my jets. Then I found a leak inside my motor storage area and called him to come repair it. He flat out refused to come to my home to even look at it! He said my jacuzzi was too old I should get a new one. Really because of a leaky hose? I'd much rather spend $1000 for a repair than spend $14k for a new one. Then on top of it he lied to T. Oki trading and said I thought the repair was gonna be too costly I called my handyman who happily came over and saw the problem. He went to HH for a piece of hose and repaired it minutes for $50. I'm still happily using the same 25 year old unit daily. Jacuzzi is awesome if you can find a decent repair person.

My pool pump went on the blink and I called H2Go to come take a look and provide an estimate for…read morerepair. Instead of just providing an estimate, Danny came out and actually did a quick minor repair that helped a lot. He didn't even charge me! I asked for an estimate for a more permanent solution to the problem, and he and his team came up with one in just a few days. A quality company that does quality work. And with so much Aloha.

Great service! If you want the job done right, I suggest giving them a call. They were friendly and…read moreeasy to communicate with. I loved that they wasted no time, no nonsense.

If you are looking for a reliable pool service I would highly recommend Lokahi Pools. Not only does…read moreJesse take great care of my pool (keeps everything balanced and the water clear) but he always takes the time to answer any questions I have. When you have someone that will take the time to explain in detail, you can tell they really care about the customer. It's refreshing to see that type of work ethic nowadays. Jesse also provides repair services. Thankfully I haven't needed any repairs yet, but I have peace of mind knowing Lokahi Pools is a company I can trust for any future maintenance needs.

Being new to the island we found APO to be a very good and thorough pool service company. Just a…read moregood guy and straightforward with reasonable monthly fees. Lots of attention to detail and reliable.

Byron is so good at what he does! The first time he visited our home, he glanced at the pool…read morecleaner I complained about and said, "you need a backup valve". He's very thorough and reliable. Before Byron, we had a company that had techs that didn't care or have enough knowledge to keep our pool in top shape. So glad we made the switch!!

Gary was great! He was quick to respond and explained every step of the process. He was one of…read morethe only companies that was willing to do my above ground pool. Did an amazing job on my pool and very reasonably priced! Will be calling Gary for all of my pool needs!

Gary came out to do an estimate a week ago. Hasn't gotten back with a quote yet. He should at least…read morelMK if he is not interested or let me when he can get back to me. No communication. Sad.

I searched extensively to find someone who could make natural looking rocks out of cement for our…read moreKoi pond, and was lucky enough to find this company. The owner (Tom) was able to fabricate rocks that look incredibly realistic; just like the ones you occasionally see at the high-end resort hotels. (No surprise, since he's been creating his works of art at resorts worldwide for over 20 years.) What he created in my yard is truly stunning, and by far exceeded my wildest dreams! For that reason, I am pleased to give this very gifted artist a well-deserved 5-star rating. Check out his website. His creations are unbelievable!

From the owner: Swan Builders International LLC is your one-stop shop for all of your pool construction and repair…read moreneeds. We proudly serve the island of Oahu and bring over 33 years by the owner of Swan, Tom. We build and repair spectacular aquatic wonders ranging from private and commercial pools, spas, water-features, and rockwork landscapes. We have serve prestigious clients across the globe such as Disney, Universal Studios, Hyatt, Memphis Zoo, Honolulu Zoo, PCC, Hilton Hawaiian Village to name a few. Discover our unique expertise to create repair or transform your pool, spa, and waterfall experience. We bring our wealth of experience back home to Oahu, enriching the aquatic luxuries of and proudly serving locals. Swan Builders International LLC specializes in changing your outdoor retreat with spectacular rockwork pools, spas, and waterfalls. Our remarkable craftsmanship distinguishes us, and we are sought after for commercial projects as well as pool renovations for homes. Our friendly crew of Swan Builders will quickly become your family and your dedicated work crew to create your pool masterpiece. We beat expectations whether you require pool maintenance, an upgraded pool experience, or create a dream Hawaiian pool sanctuary. Trust our crew of experts to offer unrivaled results and make your pool dreams a reality. Contact Swan Builders International LLC immediately to see what stunning pool transformations we can assist you with. Let build something great. Contact Tom today!