Our outdoor Jacuzzi is over 25 years old and yes, we have had a new motor put in about 5 years ago, and all was running just fine until recently, the blower motor failed, so no bubbles, no fun. It just so happens that our next-door neighbor is Nick Youngelston, owner of Kai Lani pools, whose company does pool servicing. What we did not know is that the company also does jacuzzi repairs as well. Checking with the company who manufactured our jacuzzi, we learned the blower motor was no longer available. I called Nick and ask if he could take a look and see if it could be replaced by another manufacturer. Within two weeks he ordered another unit that was larger but managed to find a way to convert the plumbing and make it fit in the available space. It took about an hour or so of sweat, work, and reconfiguring, but damn if the bubbles did return! I highly recommend Kai Lani Pools and so should you. Thank you Nick! Mike Acebedo Kailua, Hawaii read more

When I first contacted Nick he was recommended to me by the Jacuzzi dealer T. Oki Trading apparently he's the only repair person on island. I asked him to install a couple new jets, two blew out the first time I used my jets. Then I found a leak inside my motor storage area and called him to come repair it. He flat out refused to come to my home to even look at it! He said my jacuzzi was too old I should get a new one. Really because of a leaky hose? I'd much rather spend $1000 for a repair than spend $14k for a new one. Then on top of it he lied to T. Oki trading and said I thought the repair was gonna be too costly I called my handyman who happily came over and saw the problem. He went to HH for a piece of hose and repaired it minutes for $50. I'm still happily using the same 25 year old unit daily. Jacuzzi is awesome if you can find a decent repair person. read more

Kai Lani Pools - My hot tub currently - Pool & Hot Tub Service Near Me

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The owner Nick is abrasive and hot tempered. When discussing problems with our service it seems like things are never his fault and he does not take responsibility for his workers actions. He convinced us to pay to drain the pool, pay for sandblasting, and start over with him. Then, in 8 months of service our pool still turned green multiple times. He defended that saying "Pool Go green every now and again, it happens. No matter who you hire". I was born and raised in Kailua and have never heard of pools going green multiple times in less than 8 months. Our pool has also often had large amounts of sediment and floating debris in that time and has not looked clean. Multiple weeks no one even showed up or contacted us that they had to reschedule etc. but Nick feels that is no reason to not pay for service. When we brought up our issues, he realized he hadn't billed us and threatened to take us to small claims court less than a week after providing the invoice. We have dogs and children and the pool gate was left open multiple times. they used our shock and chlorine and still charged us for materials. We do not recommend this company. read more

Kai Lani Pools - This is our pool 1 month after they convinced us to drain it and start over. - Pool & Hot Tub Service Near Me

Nick came right away, gave me great advice and was extremely knowledgeable! Highly recommended!

Outstanding customer service. Nick the owner made time for us and came out to Makakilo to fix our booster pipes and fittings. He actually removed and replaced my frankenstein work I did to temporarily fix it. I joked about how his work looked 100 times better than mine. Definitely can tell the difference between amateur and professional work! Nick is the man to call for your pool repair needs! read more

Fantastic!! Prompt and Super knowledgeable!! He was able to explain things to me that other people could not! Mahalo, mahalo! Nicole read more

My filter housing for my pool broke on Saturday and almost all other businesses were closed, so I was kind of in a panic. These guys answered and helped me out. Very professional and highly recommended. read more

I was so disappointed in this company, I talked to the owner twice and sent my email for a price (quote) left it on the website - again I spoke to him on the phone about it and was told he would take of it quote and response time and again thar was in august. I gave up trying Aloha John W read more

Nick was very knowledgeable and also willing to share his knowledge to the part that we could work on our own to save the cost for repairing. read more

Excellent service! Nick was so helpful in getting a hot tub installed & running in my back yard. He gave great advice that saved me lots of money and went out of his way to order parts express so our family could enjoy the hot tub for New Years Day. Highly recommend this company! read more

Kai Lani Pools (Nick) provided quick response in coming out to troubleshoot my pool heater. He quickly assessed the issue, contacted the manufacturer, and recommended a specialist...all within 30 minutes. Awesome service!! read more

Kai Lani pool repair was Johnny on the spot Wow! What Service my hot tub is up and running so quickly and the shared knowledge was a+++ Nick is the Best and Deeply appreciated ! Thank you for being you!!!! read more

These guys were great!!! I had them fix my Jacuzzi that had a mystery leak that I could not locate. I had another company look at it that I won't mention and they couldn't figure it out they replaced one of the Jets but that didn't fix it and A friend recommended Kai Lani and they found the leak, gave me a price and fixed it in a timely fashion. Their technician was very polite and punctual and I feel the price was very fair. I recommended them to my parents to help them with their pool maintenance as well. read more

Aloha! We were recently referred to Kai Lani by a friend who uses them and was very happy with their service. The previous cleaners we had been using for more than 10 years quality of service began to decline and our pool looked more like a green pond. We called Nick who came out assessed our pool and quickly corrected all the issues and our pool is crystal clear. Great service so far!!! read more

Nick is great. He helps me keep my Jacuzzi working. He goes out of his way to make things right. Don't hesitate to call him.