Avoid. I would skip this company. They don't stand behind their work. They installed a chimney liner at my home which I thought they had done correctly. It was not until I had another company come out 10 years later that I find out that it was installed incorrectly negating the efficiency of my fireplace insert over that time. When I called to request that come out and install it correctly they replied that it was no longer under warranty. While I did not use their services the past10 years, I did use it but was not informed at any time that the liner was installed incorrectly. And it is a simple fix. read more

The project went very well. From the initial estimate, where the inspector took photographs of my chimney and explained what was likely causing water intrusion. He described the proposed work in detail, which gave me confidence in the decision to select All Pro for the job. The technicians arrived on time and worked carefully and continuously until the work was completed. They were professional, courteous and did a thorough clean-up. I would readily recommend All Pro Chimney Service for future work. - M. Bruce read more

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I used the company for an issue with my gas fireplace. I feel that the technician, Allan that came wasn't very knowledgeable about troubleshooting. After trying one part that didn't fix the issue, he then proceeded to tell me it could only be one other part that would cost a total of $500. Not sure I said I would think about it. I was able to find the part on Amazon for $120. Once I had it installed by another company I was still having the same problem. After further troubleshooting that tech found that the problem was a switch that was purchased from Home Depot for less then $10. I paid $175 for troubleshooting that wasn't done. I could have been out of additional money if I had continued to use All Pro Chimney. read more

I called at least half dozen chimney/wood stove companies to request an estimate for a wood stove replacement and a chimney rebuild with liner. Other companies wanted anywhere from $185 to $600 just to give me an estimate, but All Pro Chimney came out for free and wrote 3 different estimates to accommodate how I might approach the work! The team of 3 arrived on the day around 9:00 am and stayed until after 7:00 pm. I live in a 150-year old house and it took a long time to clean the previously unlined chimney sufficiently before they could install the new stainless steel liner. They set up a plastic floor to ceiling tent around the interior stove to protect my furniture and worked inside of it. When they were finally ready to leave in the evening, they were concerned about rain and got the ladder back out and placed a plastic sheet over the newly mortared chimney to protect it. They came back the next morning and removed the plastic sheet on their own. They worked so hard and were so friendly and REALLY cleaned both interior and exterior work areas. They even took drone shots of my new chimney repair so I could see what they did on the exterior. Thank you to the All Pro Chimney team! You were great, reasonably priced, and I highly recommend your company! read more

After purchasing my dream home I was in the market to resurface my fireplace. By no means am I "traditional" in anyway so my fireplace needed a major facelift. Four calls and two consultations later to other chimney companies; I couldn't be more happy i found All Pro Chimney. Who knew it would be so hard to find someone who is as trustworthy as they are skillful. They weren't the cheapest but I've learned the hard way that you get what you pay for. They were professional and offered a large variety of stones to choose from. I'm very indecisive (Gemini all the way) but never once did they seem annoyed, even after I changed my stone selection TWICE. On the day of the measure they arrived on time and took their shoes off. Coming from an Asian household that meant a lot to me. Not only did they respect my time, they respected my home. Dennis was in tune with the look I was seeking. His price was fair and the quality of the installation was phenomenal. In the end I knew I got a deal. I wish I took his advise on certain areas, such as choosing a larger mantle but he respected my selection and allowed my envision to come into fruition. If you're anything like me (indecisive, picky, perfectionist) you will not be disappointed. I was so pleased, I even used them to clean my father's fireplace. I will continue to use them for all my fireplace needs, big and small. read more

All Pro Chimney - Before - Fireplace Services Near Me - Rockville, Maryland

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I had a coupon for duct cleaning in my small apartment. The workmen told me they'd have to more than double the value of my coupon, as I had two main ducts ( what I have is a duct that goes thru the ceiling and then splits two ways! ). It sounded like bait and switch, which it was. Then when I went to pay the extra $, they wanted Another $100. I said no way. Later I found a register they had damaged and had left on the floor. Not worth a call. read more

All Pro Chimney did a great job on my fireplace. We just bought our first home and were looking to get our fireplace in working order. Kenny was the tech that came by and took care of us. Sadly the fireplace was in poor shape. We had to reline the entire fireplace which included adding a new stainless steel flue and cementing the smoke chamber smooth and then adding a damper to the top of the system. One thing to keep in mind is they have certified techs that come out to diagnose your chimney. Because of that, they are a bit more expensive that other companies. If you want it done cheaper, I would keep searching. But if you are okay paying a bit more for a fully warranty, you have found the right company! This was a big job that was not cheap at all, but we will for sure reap the rewards this winter! Thank you again Kenny and Merylene! read more

Avoid. I'm in the midst of a months-long issue with a Mendota propane insert issue. Second unit installed and it's not working properly. No response from All Pro to emailed complaints sent from the retailer I went through for the purchase (Clark's Hardware, Ellicott City). read more

Before I purchase any goods or services, I tend to shop around town for the best quote. In this case, I contacted All Pro Chimney to see how much it would cost to replace my fireplace damper that would no longer close all the way. Rather than quoting me on a replacement, the guy I spoke with offered to come take a look to see if he could repair it instead. Immediately I thought (wow, he's actually trying to save me money) and this built a sense of trust. I didn't even bother checking with other companies like I normally do. I ended up having to replace the damper due to severe rusting. After All Pro installed the damper, I noticed a huge change right away - there was no more draft! While the guys were up on the roof, I also asked about a rusted metal box on the roof which was an eyesore. Apparently it's for the furnace and Dennis mentioned that he had an extra chimney surround kit in his vehicle and was able to install it at that time. Ultimately, I made two purchases that day - a damper and chimney surround. I'm just glad that I happened to find All Pro Chimney first. It was their eagerness to help rather than to sell that won me over and in the end, I am a happily satisfied customer because the added beauty and value the workmanship has brought to my home. Thank you All Pro Chimney for your level of professionalism and awesomeness! read more

We've been waiting a month for All Pro Chimney to look at our gas fireplace, which isn't working. The appointment was scheduled for today (finally) but they cancelled just now because their technician was not available. There was no other appointment times available and no manager to speak with. All Pro Chimney has cleaned and inspected our fireplace in the past but didn't foresee this issue and apparently isn't even able to stop by to try to address it. We rely on our fireplace to heat our back room in the winter. This morning the room was 54 degrees. read more

These guys showed up on time and provided appropriate chimney cleaning services. What I'm not happy with is the $8000 quote to "repair" my chimney. A competitor just quoted me 2k for the same work. Also... my fireplace is historic. I don't want anyone ripping it apart and gluing modern materials inside. I use it a few times a year. I'm still looking for an honest company that can sweep my chimney as is, once a year. That's not what you'll find with All-Pro. read more

Lack of knowledge, support. They didn't follow up with me as promised. I called another group who resolved my gas fireplace issue in 1/3 the time and cost. I would NEVER recommmend All Pro Chimney! read more

The fan for our brand new (less than 10 months old) regency gas fireplace never worked. After calling the guys (Columbia Chimney) who installed it, they were less than helpful to say the least. They had no interest in honoring their service contract and the owner refused to even entertain putting us on their books to even look into it because he was "too busy". So we called around and by luck found All Pro. All Pro - Brennan Harris in particular - went above and beyond. He had to take apart the system to access the fan. He worked directly with the manufacturer to confirm whether or not a fan was included (which it was) and/or possible warranty options/etc. After 2 hours of labor, taking the system apart, Brennan discovered that the original guys (Columbia Chimney) didn't bother to turn the power switch on the fan. Not only did they not test the fan (impossible to test with no power), they told me when I first called to complain that the fan wasn't working, that WE didn't order nor did they even install a fan! Needless to say, All Pro / Brennan will be our go-to for all fireplace maintenance/needs. The fact that All Pro took us on even though they didn't do the original install and cared enough to actually help solve the problem speaks volumes. Brennan is one of those guys that really cares about helping his clients and you can tell that he genuinely enjoys solving problems. He doesn't over promise, was realistic about scheduling during their busy season and was reliable and thorough. Thank you Brennan and All Pro. Five stars. read more

All Pro Chimney - Fireplace Services Near Me - Rockville, Maryland

I had been in search of someone to properly insulate my fireplace. I spoke to professionals who, without coming to my home, told me they could not fix the problem and one company stated it would cost at least 10K. I decided to look for a repair person one more time and came across All Pro Chimney on Yelp. I spoke to Dennis on the phone and corresponded with him via email. He even corresponded while he was on vacation. He's truly a dedicated professional. When I called the main office to make an appointment, the lady in the office was also very friendly and personable. The workers that came to my home the first day were an outstanding representation for the company. They called to say they were on their way, were polite and answered any questions I had about the project. I hated to see them leave at the end of the day. The second day I had another crew, What a difference! They were the complete opposite of the first crew. I had misgivings about them when they showed up. They were late and didn't call to say they were on their way. There was no greetings and no cordial conversation. When the workers returned from lunch, one of the workers decided he didn't need to put shoe covers on, even though he wore them in the morning. He then had an attitude when I called him on it. He had an attitude the rest of his work day. When they were finished for the day it looked like a blind person had worked on my fireplace. I was pissed! I called the main office and left a message and sent an email. Dennis returned my call shortly after I left the message. He was angry about the poor representation the workers left with me. He said he would talk to the worker and assured me they would properly finish my job. The next morning, I got a call to schedule me for that day. The workers that came out were professional and personable. YaY! They fixed the mess that was left the day before and when they left it looked like professionals were there. My final thing is that All Pro Chimney is a great company. However, no one and nothing is perfect. Just be aware of who is working in your home and the vibe they give you. If it isn't right, pause and rectify the situation then instead of waiting it out. read more

All Pro replaced the furnace and hot water chimney in my home and did a good job. Nothing spectacular to note, but they showed up when they said they would, worked in a tight area and made everything fit and work as planned. I would definitely use them again. read more

I have an older, gas fireplace that was not lighting properly. All Pro Chimney was fast to respond to my query. Allan showed up and diagnosed my issue on a Friday. He ordered/secured the needed parts and returned on the following Tuesday. Allan was very professional and respectful. In addition to replacing the old parts, he cleaned the fireplace area and provided new embers. Once completed, the fireplace worked perfectly and looked great. Great job, fair price. read more

We couldn't be happier with the service we received from All Pro Chimney. Honest and reliable. Whenever possible I always support small, local, family-run businesses. I was not disappointed in my choice. Thank you Dennis. I highly recommend All Pro chimney to anyone who needs service done on their gas fireplace. read more

All Pro Chimney - Fireplace Services Near Me - Rockville, Maryland

We called for a quote to install a fireplace in our home that was built in 1880. Dennis came that week and gave us a quote. He worked with me to get a price I was comfortable with. He and Efren were incredibly professional during installation.Working with Dennis was a great experience. I highly recommend this company. read more

All Pro Chimney - Before - Fireplace Services Near Me - Rockville, Maryland

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I'll be honest, I am not entirely convinced chimney relining is necessary. But, we were too afraid to not do it, and wanted to be able to use our new home's fireplace as soon as possible...it was one of the things that sold us on the house! I'm not knowledgeable about this stuff, so this is based on my pretty limited fireplace experience. All that being said, we got 2 quotes and chose All Pro. They were slightly lower priced (but comparable) but what really sold us was that they gave a professional and detailed quote with photos and information of what they would be doing. They were able to get us in at what is probably a busy time of year, so we decided to go for it. They were professional from start to finish, and the chimney liner was in way faster than I thought it would be based on what I imagined it would take. The guys showed up on time and took care with the floors, etc. They do offer third-party financing for the work. We decided to put it on an introductory rate credit card instead so that we could keep all our new home big purchases in one place. read more

I hired All Pro Chimney (based on reviews) to replace B venting pipes for gas my water heater a pipe that is less than 10 feet long . On 7/31/19 I paid the $225 service fee. I was told that the job would take 4 - 6 hours (expect 8 at the most). I was quoted a price of $1,500 based on the labor time. I priced my own supplies based on their quote and the supplies ran less than $125.00. On 8/12/19, Merylene (in the office which sounds like she's at home listening to the tv) informed me that I needed to pay 1/3 up front so that they could order the parts. At her request, I paid the 1/3 amount. I never signed a contract. On 8/20/19, the technicians (Efrain and another gentleman) came out to do the work. They showed up at 10:30am, rang the doorbell at 10:34am. At 11:02 they said they had to go and get materials and I asked them why didn't they have what they needed. They said they would be back. They returned at 12:58pm, walked up to my door at 1:08pm. At 2:54pm they were finished (had cleaned up everything and was in their van pulling off). So basically I got ROBBED for a job that 2 hours, 10 minutes. I was in SHOCK and what had just occurred. I called and spoke to Merylene and I assume Dennis (as Merylene had me on speaker unbeknownst to me). I'm talking to Merylene and some man jumps into the middle of the conversation never announcing who he is. This is poor customer service. Now check this out. These people who are running a business told me, that although it only 2 these technicians 2 hours, 10 minutes to complete the job; I have to pay for the time that they arrive at work, go get the supplies, travel the beltway, while they leave to go get any other supplies and until the time they leave. Whoever heard of such foolishness? I would never tell someone this. So, if you come to work and mess around for 2 - 3 hours, a customer is suppose to pay for that? Really! I would never use All Pro Chimney Company again. The only reason I went with them is because of the reviews, my warranty was running out within a week and my hot water heater was leaking. Never again. Of course you're going to go with your own mind, but I suggest that you better get a full understanding. I believe in doing what's right, that is the only reason I paid them, but by law, I didn't have too, because we never had a SIGNED CONTRACT. read more

I'm not sure how I found All Pro Chimney, but I'm glad I did! We had a pre-fabricated wood burning fireplace with a brick façade. Dennis and his crew tore down the old structure and installed a Lennox gas fireplace with a cultured stone veneer façade. We love it!!! We continue to use them for our annual maintenance/inspections. Dennis is knowledgeable, trustworthy and goes above and beyond! I have recommended Dennis/All Pro to several friends. Word of mouth is the best form of advertisement. I do not usually post reviews, but this is a business I highly recommend. Thank you, Dennis and All Pro Chimney for providing exceptional service! read more

All Pro Chimney was a great company to work with. Dennis came to give me a quote and he was great at explaining everything. I was unable to be home so I just left the door unlocked. Although I never met the guys who did the job, they came when they said they would and they left my house clean. Honest and trustworthy! read more

Still the best in the DMV!! Very well trained and friendly staffs. Dennis is very knowledgeable and will educate you on how to use and maintain a clean safe fireplace. read more

This company is a ripe off. They sent a technician (Allan) to my home to make repairs to my gas/electric fireplace. I also requested a quote to build a new fireplace. The technician did a visual (troubleshoot) and told me I need parts. He could not tell me what parts at the time, when I would receive them parts or the cost. He verbally said it would cost an additional $550 or more. He also said it would be extra ($325) to have it cleaned. Overall, for the visual look, I owe them $275 for his one hour visual review. He also refuse to provide the quote for a new fireplace. When ask . . . He walked out the door. Rude! I also asked for an invoice to show what I paid for. He stated that I will only get an invoice if I pay him first. Think twice before using this company. Make sure you get everything in writing before they arrive to your home. Otherwise you will be charged for All Pro Chimney to do absolutely nothing. I threw $275 away dealing with them and received better service from another company. read more

I called All Pro Chimney to have my fireplace cleaned and gas log system inspected. The gas log equipment did not look in good condition so we had not used the fireplace since we purchased our home 6 years ago. Dennis, the owner was very responsive in returning my call and setting up an appointment with me. Kevin, who actually came out and serviced my fireplace was great. He was very professional and friendly. He did a thorough cleaning and inspection. He found the remote control system for the gas logs no longer worked and showed us how to manually turn the system on and off safely. I am very pleased with the service I received and will use All Pro Chimney again. read more

I set up an appointment for a free estimate and after a week of coordinating with Angela Huro, I was assured someone would be at my house between 9-12pm on a Saturday (I was even called the day before to confirm). Even though I was out of town, my wife was home and rearranged her schedule to make sure she was there to have the inspection done. No one ever showed up even after several attempts to contact them. I even emailed customer service again, and to this day have yet to receive any response. I will be taking my business else where. read more

This is my first time owning a house. I called everywhere til I found All Pro Chimney company and I'm so satisfied! Both my fireplaces looks so new! Thank you so much!!! read more

If you read no more than this....one word...highly unprofessional. We purchased a brand new wood stove insert from a company in PG County. AllPro came out to install this, and all was fine. Until 3rd burn on Saturday night around 11 P.M. when my husband and I smelt a terrible chemical burning smell. The insert started putting off visible smoke and the smell was getting stronger. We had no idea what was going on so we called the fire department. The fire department put out the fire and said, "This is not normal, something was not installed correctly". Sunday morning my husband called AllPro, they said, "well we can come out and take a look on Saturday possibly". Are you kidding me? We had the fire department at our house and you don't want to resolve the issue any sooner? We had a layer of ash from the fire having to be put out & our whole house had to be cleaned because the horrific odor had absorbed into every surface within the home. Once, I told them I was seeking legal advice they decided to come out on Tuesday with the owner of Allpro. When I walked in (I got there a few minutes behind my husband) no introduction took place. So finally I asked, "Which one of you is the owner" the helper pointed reluctantly at the other man and said, "He is". I'm not sure why the owner wouldn't turn around to acknowledge me when asked a question. I didn't want to be rude, so I let them look at and it turns out it WAS THERE FAULT that tape within the chimney sleeve had caught fire. But they told me "it was no big deal and it would have put itself out". I don't know how they can assume that and what about my house? The fact that we couldn't sleep there due to the potent fumes that filled my house? The fact our Sunday was ruined by cleaning our whole house top to bottom to try to get rid of the smell. When I kindly asked if there would be any type of compensation for what all we went through, he said, "no, I could give you a free chimney sweep next year". ARE YOU KIDDING me ??? I will not have these rude people return to my home, what an insult this company is. How about the over $2,000 we paid to have the chimney installed refunded? Then I wouldn't be sitting here writing this review. The company was at fault for improperly installing the chimney sleeve but yet they can't compensate me for it? This is wrong. I talked to other chimney sweeps and installers and they said it was completely unacceptable. Allpro seems to think it's not that serious and they just shrug this kind of problem off. When you're dealing with fires and homes.... You should take your jobs seriously, and do quality work. read more

Nothing negative about this company. ALL staff (office and field) are professional, courteous and personable. The two gentlemen who came to my home worked diligently and thoroughly to repair my chimney crown and install a lock top damper. Extremely competitive prices also. Would highly recommend this company and will be using them annually to clean my chimney. AT LAST - a company I can trust! read more

I got couple estimates for a rebuild and decided to go with all pro chimney. The guys were really professional, prompt and clean. My chimney looks awesome! Highly recommend read more

I have had All Pro come out to my house to help with multiple projects and each time my experience has been wonderful and this time was no different. They go above and beyond normal customer service and they make sure that you are completely satisfied. I recently had gas logs installed in my home. I had gone back and forth with Dennis on what size logs I should get and even after I had him order the smaller size, he was more than willing to cancel that order and get the larger size after I changed my mind. After I had the logs installed by a different company (the company I have work on all my gas lines), I realized that the logs that were sent by the manufacturer were the wrong size (the smaller size). I had already been using my gas logs for about a week before I realized the box said the wrong size, so I wasn't sure if they could be returned. I reach out to Dennis and he quickly corrected the situation making sure the correct size was sent back out and even coming back out to my house to install them himself. I have never had a mix-up corrected so quickly and effortlessly on my part. I truly value their work and customer service and will definitely be recommending them to friends and family. read more

All Pro Chimney - Fireplace Services Near Me - Rockville, Maryland

Was searching extensively for someone to fix my fireplace issue and came across only one solid company who was quick to come out and give me a free estimate and sent me a proposal within the following day of the price he gave for the work i was requesting.. Although the project was too pricey for my budget, the guy went out of his way to follow up with me and ask if he could work with my budget. I told him the jist of what i was trying to accomplish and he worked with me on the cost and i received a very reasonable proposal which fixed my solution without having to replace my entire unit. I was completely satisfied with the work they did, they opened up my entire wall, insulated my chase, closed other holes and gaps, put up extra drywall around to make it even better, and closed the hole in my wall like it never existed, and matched the paint so you couldn't tell any work was done. A very PRO comapany and a very Pro Job. I recommend to anyone! read more