Superior service and quality work. Love Scott And his attention to detail ! Stay away from the…read morebig commercial HVAC !

I switched to KNOW Heating after using a big name company that I did service with for almost 10…read moreyears. The big name company with fancy commercials on TV And took monthly service amounts to "make it easier" for me. 2 years ago they said that I needed to replace my ENTIRE air conditioning unit that they had been servicing for almost 10 years. The unit was only 11 years old at that point. They tried to sell me a new one for $9k !!!! I decided to get a second opinion and had 3 different companies come to check the unit. THERE WAS NOTHING WRONG. They said someone had loosen up a valve and all the antifreeze was gone. Needless to say I was almost the victim of fraudulent business practices. I dropped my contract and have been with KNOW ever since - you WILL NOT find a better HVAC company with amazing customer service and integrity. Ask for Scott! I have referred 5 people since then and they all love the service.

Don't hesitate to reach out to Tim!…read more He was a stand up guy who walked is through or options and then secured us there best deal. He came out right away and had our new furnace installed with very short notice. Super professional, respectable and definitely recommend!

This is my second call on Tim. So I'm a repeat caller. Tried to make an appointment but he's booked…read moreup and can't see me until afternoon. I've explained my issues and since he can't be in my house that soon when I called. He suggested for me to do something and to my surprise it worked. My heater kicked in and back to normal. Thank you so much Tim.

My experience working with Cham from SuperTec to install a thermostat:…read more A friend had previously installed a Honeywell thermostat for me and it worked perfectly for 1.5 months before a fuse blew. My apartment maintenance reinstalled the original Emerson thermostat, and decided to hire a professional to complete the install. First tech visit: Before Cham installed my thermostat, my A/C was working perfectly with the original thermostat - blowing cold/warm air with no issues. After he installed the Honeywell thermostat, the heat worked but the A/C was NOT working. It was blowing warm air instead of cold. I checked and told him the A/C wasn't blowing cold air. He told me to "wait it out" and "take his word for it" that it would eventually come on. I had to leave for work, so I paid his invoice and just trusted him. When I got home at 9 PM, I set the A/C to 60F when the room was 73F. After running for an entire hour, the temperature stayed at 73F. I texted him at 10 PM to report the A/C wasn't working. Second tech visit: He came back and claimed the problem was low refrigerant levels. He took refrigerant readings with the Honeywell thermostat installed when it was 30F outside. He himself stated that refrigerant levels should only be measured when outdoor temperature is at or above 65F. Yet he took readings at 30F. At my request (maintenance required the original thermostat to be reinstalled for work orders), he said reinstalling the original Emerson would cost $100. I agreed to pay because I thought maybe there really was a refrigerant issue. I paid the $100 (now $250 total invested). He reinstalled the original thermostat and immediately the A/C started blowing cold air. I told him it was now blowing cold air. He claimed it didn't appear to be blowing cold air despite me feeling it clearly blowing cold. He had taken another refrigerant reading with the original thermostat at 33F outside and claimed both readings were "almost identical." The the A/C worked perfectly with the original thermostat and didn't work with his Honeywell installation. If refrigerant was truly the issue, the A/C wouldn't have worked with either thermostat. He then suggested I return my Honeywell and buy a new one to prove the thermostat was defective (not his installation). It was past the return window, so I would've had to buy another $90 thermostat. He said if the new one worked, it would prove the first thermostat was bad. If it still didn't work, he wouldn't charge me again. At this point, I had paid $250 and saw his story wasn't adding up so I hired another HVAC professional. Before tech started work, me and the tech tested both heat and A/C together. Everything worked perfectly. The tech installed the exact same Honeywell thermostat that Cham from SuperTec had installed (the one where A/C wasn't working), and now BOTH heat and A/C work flawlessly.

Never hesitate to get a second opinion. I understand not everyone's skill levels are equivalent but…read morein the course of 3 months and several repeat visits and upwards of $1500 paid out to this contractor the true problem was never addressed. He then suggested either a complete rewiring or a new unit (trying to force us into a new unit as he claimed rewiring parts wouldn't be able to be sourced. Our regular HVAC tech confirmed that it was a simple fix and the furnace has plenty of years of life in it as it's only an 8 year old unit.

Our air conditioning went out completely on Saturday afternoon, July 26. Bobby responded and…read morediagnosed the problem in about 15 minutes. He had the parts needed to repair it in his van, so he had us back up and running within an hour of getting here. He was very pleasant, knowledgeable, and professional. I'd highly recommend Custom Air.

UPDATE: Based on Mackenzie's response to my initial review, I chose to give Custom a second…read morechance. Chris came out, very personable and knowledgeable, and provided me with a couple quotes. I wanted a Mitsubishi system--and what do you know, he revealed to me that my other Mitsubishi quote from another dealer was full of bunk. Go figure. So, I took him up on his offer. I asked for quotes on both the low and high end system; I chose the low end system. Here's where it gets interesting: they brought the high end system instead, due to some paperwork mixup. They spent about an hour figuring things out for themselves, and in the end came to me with the offer: "we'll just let you keep this and get it installed today for the low end system price, it's just easier". I took them up on it. The installers were great, thorough, and efficient. Here it is 5 months later and 22 degrees outside, and all is well. Thanks for reaching out, Mackenzie. It worked out well.

This company was absolutely fantastic! After dealing with a very frustrating experience with my…read morehome warranty company, I was without a furnace for about a 1.5 months. Hubbs was selected as my second contractor to diagnose my repair needs and make recommendations. "Misty" at Hubbs was wonderful and very good at keeping me informed every step of the way and letting me know the status of my order with my home warranty company. She was very professional and understanding of my frustration. Their arrival was always as scheduled. Their installers were very professional, personable, and mindful of not damaging walls and flooring during the replacement of my entire furnace. My house is finally WARM after a relatively quick installation and cleanup. Thank you Hubbs for your excellent service. I have already recommended you to family and friends for their heating and cooling needs. Best wishes to the Hubbs family for 2018! R.

I have a warranty on my HVAC system, so I did not select Hubbs, the warranty company selected them…read more But I'm so glad they did!! Everyone I dealt with - in the office over the phone or in person - was incredibly nice & professional! It took awhile to get approval, from the warranty company, to replace entire unit. But every time I called in, to see where we were in the process, the office staff was so understanding and helpful. I would totally recommend Hubbs to everyone!

Our A/C died Tuesday evening, my husband is a veteran with health issues. He knows HVAC, and…read moreelectricity and the cost of these things, unfortunately not able to fix them himself. So we need a new capacitor. Next morning, I text this company, owners son came at noon. Husband tell tech what he wants done. The internet says a capacitor costs from $18 to $45, we were charged $376 for this part! Service call was $99. We didn't get a freon charge, he just rip us off for the price of the capacitor. We won't be doing business with this company again!

Great service. Prompt, professional. Great price. Highly recommend to anyone needing air…read moreconditioning or furnace work

All of the technicians who have come to my house to either install or maintain my generator were on…read moretime, professional, and efficient. I feel lucky to know the kind and capable people at Aire-Flo. It's a great company with affordable rates.

Annual generator maintenance. Tech was on time and very helpful responding to my questions. Have…read morealways had good customer and tech service with Aire-Flo. Glad I chose them for my standby generator installation and support.

Excellent Service…read more A/C went out on a Saturday and I called and they fixed it within 2 hours We have used them a few times for service calls , even on weekends , and they always get the job done

Our furnace died a few weeks ago. 41 degrees in the house. I have an annual service plan for the…read morefurnace and AC. They immediately sent a tech out who showed me a defective heat exchanger. The owner came out the next day to speak about a replacement unit for the furnace. No pressure but many options. We also discussed a new AC since they were the same age. A week later new units were installed. They were experiencing some issues with pictures and communications, but kept in constant contact. The 2 techs who worked on the installation were so professional. They asked about music playing and using a bathroom. They insisted on wearing booties over their shoes even though I was not concerned in the least. It was like they were working in their own home to be honest. I don't know where they may rank on price, but my experience was well with it. We pay for quality even if not the cheapest. I look forward to renewing my annual service contract. Local, small business company that has again served us well. Thank you.