We use them at all our Warehouses, they are very professional and come out on time. We will not…read moreuse any one else. Hearn Industrial Services

Just had our air conditioning unit replaced. It works amazingly well. We're extremely happy with…read morethose we worked with. The installers worked very diligently and we were so pleased. Thanks to Jake and Anton for getting us cool after two weeks of unbelievable heat and almost putting us in distress. Now we can relax. Thanks

Called out on a minor repair. Fixed it fast but after 25 years decided it was time to replace the…read morevery rusted unit. Tim acted fast. the quote was in line with others I had gotten over the years and the AC unit was highly rated and quiet. Work was fast efficient and no surprises. two weeks later it is running quiet and cool. Very happy with their "no surprises" installation.

Super busy for a smaller business but just like a good doctor, you'll need to be patient and they…read morewill get to you. Tim has done work for me in the past on my 23 year old furnace. This past spring he confirmed for me what I already knew and that it was time for it to go. He got it working to last til the end of the cold season and I called this fall to get the replacement process going. Demario came out to pre-measure and in 2 days, I had heat once again. These cool guys gave me a warm house.

Did not honor the maintenance contract after a Generac Generator was installed. Did not follow…read morethrough with DTE to replace my meter, but kept the money I paid to have them do so. Failed to honor appointments. Never showed up or call to inform me of a no show. Stay far far from this company!

Very reliable very efficient very knowledgeable about their business very quick to respond to all…read moremy needs that I've had

I've used Suburban for many years now but it seems they have closed and sold their business to…read moreMastercraft. It's not the same business and my experience with Mastercraft was not good, just from basic customer service perspective. I made an appointment to troubleshoot a non-working AC. They said they couldn't give me a time window until the day of. So I called at 8:30 and the office told me should be afternoon maybe around 1. So I skip lunch figuring I'll grab something on the way over when I get the call. No call, so I end up eating only crackers. 4:30pm rolls around and I call and she says I'm next. Next, it's 6pm and the office is closed and I'm wondering if they're still coming or the tech ran out of time. So I call the after-hours emergency service and the on-call tech did call me back and said the tech is still coming. The tech calls me at 7pm and so I rush to the house to meet him and he gets there at 7:30pm. He diagnoses the problem in 2 minutes (no pressure, 20 year old unit, need new). And oh by the way they probably can't install a new one for another month. They're obviously very successful yet they can't be bothered to invest in a system to keep the customer informed when they're coming. Lucky I didn't take the day off work since I work close enough to rush home but it's just a basic lack of customer respect. Anyway bottom line is that Suburban no longer exists, it's just a name (now Suburban Mechanical) that forwards to another business. On the bright side, I found a small very capable business that was able to come out and schedule me within a week. If you're also a former Suburban customer, check out CJB Mechanical for your HVAC needs.

We have been customer for decades and had recommended their services to our neighbors , Jason was…read morealways very pleasant to work with. I made an appointment for service this year they said they will come 8-12, at 1 o'clock nobody had showed up, when I called the lady on the phone said that she didn't know when the technician will come, I canceled and rescheduled it for January 23 with a window time of 8-12. at 2 o'clock nobody had showed up or called, when I called to see what had happened the person on the phone was very rude and said that she didn't know what time he was coming, when I asked at what time he will finish for the day, her answered was "until he finishes". i waited all day and nobody showed up or called. i called them today to talk with the owner because I really want to know why they don't want to come to my house when I have been such a good customer, no one called back. That is no the way they should treat customers, and for sure not a loyal customer like us.

I paid Mike and Fred to install a steam boiler, hot water heater and baseboard in my home. They…read morehave not completed the project 4 months after they stated. My house has wall damage, stains on my driveway and the downstairs was left a mess. My house smells like a bus depot!! STAY AWAY from HVAC Plus and the fake reviews.

We had our boiler replaced by HVAC plus. We dealt with Fred, everything went well and the heat and…read moreair conditioning were working fine on both levels of the house. Approximately 7 months later in July 2021 we had the A/C units changed because one of the condenser units was leaking refrigerant and Fred's son Michael suggested we replace both units including the air handlers at a cost of approximately $17,000. Following his advice we proceeded and thats when the headaches began. First, one of the condenser units was installed in a different location which wasn't communicated beforehand. Second, their team left a mess including garbage and unused piping. The old humidifier was left dangling and the copper piping work is an eye soar. When the winter came around we realized the heating wasn't working. On Oct.29th Fred came out and got the heat working. I showed him the piping and dangling humidifier. He looked surprised and asked if his guys did the work and took pictures. He said his team would better the piping and remove the humidifier. However, we then noticed that the heater was blowing heat when the thermostat was turned on but not reaching the ambient temperature when set to auto. On 01/21/2022 Fred came back and changed the thermostat, but determined that the problem wasn't the thermostat. He eventually got the heat working properly, however, the A/C now stopped working. He told us that he would get the A/C working properly on another date due to his team being busy. On July 14th Fred came back and got the A/C working, but now the heat stopped working again. We realized that when the seasons changed he was just swapping the wires around. When confronted about it, he told us there was a low voltage short and his team would be back to fix it, granted we never had a problem with the A/C turning on before HVAC plus changed our system so, I suspect that any short was caused by them when they changed out the system. On Aug 23rd HVAC was scheduled to arrive at 9am, but in the morning rescheduled for 3pm and showed up closer to 4pm. So, they wasted our entire day to just parrot what Fred had already told us, but because of how late they arrived there wasn't enough time to do the work that day. I later spoke to Michael and he suggested installing a Nest thermostat and sensor to get around the short at an additonal cost of $525 Eight months later and we are still waiting for HVAC plus to schedule the work. An E-mail and text message have gone unanswered. They have no regard for the elderly. Our father has since passed away and our mother's health has since deteriorated. My mother hasn't had heat on the main floor all winter. I definitely would not recommend this company to anyone.

THIS IS THE ONE. We…read morehad been having an issue for a while (longer than I like to admit) with our old furnace (60% efficiency, yuck) where there would be a big WOOSH from delayed ignition (flames visible outside the front). We'd had a few other places come out to get a servicing/cleaning, but aside from poking around a bit they didn't do much. John actually dismantled the entire burner assembly, wire brushed the burners, and replaced the thermocouple for the pilot light. Over a week later and we've not heard a single delayed ignition sound. And we're talking about a 60 year old furnace.

When we moved into our home a few years ago, we had no indication of when our furnace had been…read moreserviced last. We also hadn't had it serviced since we've been here. Soltman had been recommended in our neighborhood and we were able to get a nearby appointment. Everything went great! We had no issues and the serviceman was efficient and kind. We appreciate them taking care of us and we plan on using them in the future!

I would give the Beyer team 10 stars if I could. I worked with them years ago at my first house in…read moreBerkley when I replaced the furnace and added air conditioning and it was an awesome experience. Over the years, they did regular maintenance, along with doing check on HVAC systems for home we were considering purchasing. And just recently, they replaced our furnace in our new home -- they were helpful, on time, professional -- everything you want in a HVAC team.

I recommend to never use this company. I did work on their office and the owner (arie) has…read morerepeatedly not responded to collect from the work I did. The owner (arie) is a real piece of work. He thinks he is above having to pay contractors. I'm sure if you owed him money, he'd be at your front door. It speaks to how he most likely treats customers. I only put one star because I couldn't post without...he should get negative 5stars

Williams was called out to fix my failed central air…read more Your Acmer opened the outside unit, found a CAPACITOR, with a rusty case, & replaced it. Along with it, another component was added! The system still didn't work. Then a burned connection was found & fixed. Now the system works. The problem is, I checked the CAPACITOR, being in the electronics field for 50 years, & found both sides of it were good. This type of repair sits poorly with me because the $76 of parts that were put in, WERE UNNECESSARY!

This past week I had my Furnace Winter check up completed…read more The Mechanic, Melissa was excellent!! She was on time, professional and really knowledgeable. I was impressed beyond words watching her work. Very thorough job. I knew my furnace was working at its best when she left my home. Williams Refrigeration you have a top notch Employee.