This review is long overdue and all I can say is Price Right A/C & Heat is hands down the best A/C…read morecompany I have ever worked with! very had a couple issues over the years and they resolve them with speed and professionalism every time. I 110% recommend them to anyone with the smallest issue to a full replacement. You can trust Price Right with all your air conditioning and heating needs.

I found this company through an Old Republic home warranty, and I was extremely pleased with the…read moreservice I received. They came out very quick to assess the problem and within 30 minutes they were ready to move on with the next steps. They went to bat for me with Old Republic and were able to get an entire new system approved. When I was curious to know the status of the order, he was quick to respond by text. Since I went through warranty, the wait was longer than expected. Add in high demand due to it being the hottest time of year, and I was looking at 2-3 weeks. In an effort to expedite the process, he offered to pick up the parts from their warehouse once they arrived rather than waiting for the parts to get to his shop. 2-3 weeks turned into just over a week. Once the parts arrived, they scheduled the job for a couple days later at 10am and they showed up at 10am sharp. They got to work and did a high quality job. They cleaned up the job very well, ran me through all the important tips and tricks of the system, and answered every single question I asked. When I noticed something was wrong, they went right to diagnosing it and fixed it in minutes. They even hung around for another hour or so to double and triple check all systems were running well and to ensure nothing was running below 100%. They were very friendly, easy to talk to, and it would be my pleasure to have them do any more work that I need done in the future.

Between my husband and me they have probably done eight different AC units installed in various…read morehouses around Austin or in Austin. They've done my 2 neighbors next-door also. Richard, the owner, is honest and they've always have great prices and done real good work.

Richard was great! I saw a leak on the outside of my ac unit. Richard and his team took a look and…read moreverified that my unit was running properly and the water leak was normal. He educated me about my problem and did not charge me anything. I was very thankful for his expertise and time. Hard to find good honest people. I will use in the future.

we have been engaging Cavalier Cooling services in more than a year at our properties. James…read moreValdovino the owner, provided us the best solution to replace a complete HVAC unit. he helped us to get the best value from the manufacture warranty! thanks

It's so nice to find a good company that responds to your call. My AC wasn't working so I called…read morethem after receiving several recommendations. They called back the same day and came out the next. Jacob checked the system out and found a clogged drainage hose. He repaired it and explained everything with a video so I could understand. He changed my air filters voluntarily. Jacob was polite, efficient and a pleasure to work with. I highly recommend his services.

They diagnosed and replaced our hvac system all within the week! They are AMAZING! Now I know why…read morethey have the reputation that they have. I highly recommend!

Had a drain problem, had it fixed quickly and very respectful technicians. Very valuable team to…read morehave on my property. Have recommended them often. Unit was installed in 2008.

Christian was superb. The Breezaire unit that replaced the original unit did not vent as the…read moreoriginal unit. He rebuilt the unit to fit our cellar properly including proper insulation. He is an effective communicator.

It is a January Tuesday when there is snow on the ground and below freezing temperatures for…read moreseveral days now. We are all warm in this old house because of Wansley. The heater stopped working Sunday evening late and a phone call Monday morning and they were at this old house by late morning. It was complicated as the hearing system is old and due to their competence, tenacity and very friendly service, problem identified, part modified to fix the problem and that late afternoon when we arrived home, the heater was working. This morning our hearts of full of gratitude and warmth for the family of Wansley Refrigeration.

With record outside temperatures for a while now, our A/C had enough and would not turn on. I…read morecalled BP Heating & Air, and they were able to fit us into their schedule that same day. Mr. Potts was on time, listened as I described our A/C woes from the past, diagnosed the problem and educated me on various other maintenance items. The house is nice and cold again and price to fix the issues was VERY reasonable. Do not hesitate to contact them for your A/C and heating needs. I've been through several major companies, as well as smaller ones and as individuals-- BP Heating & Air will have my business from now on.

All I can say is, my ac wasn't working. I called Bill. he showed up first thing the next morning…read moreand had it working again within an hour or so. And the charge was much less than I was expecting. I have an older AC unit and he was able to repair only the part that was broken. This takes a deeper knowledge of how the systems work. Of course this approach saved me tremendous cost and down time. On top of that he's a really cool guy to talk to, super easy to communicate with. He has helped friends of mine as well in the past with similar results, that is how I got his information. I can not say enough good things about him, an old school Austin gem.

Last summer we had an issue where build up in our AC drip line caused the safety switch to turn off…read morethe AC unit. Ed helped us out that day and I felt his price was incredibly reasonable. He was kind and walked me through this issues so I could take care of it if it ever happened again. Fast forward to today, same issue occurred. I thought I remembered how to do fix it, but called Ed for confirmation. Sure enough he called me right back, confirmed the process, and I was back up and running right away. I appreciate Ed helping me out over the phone instead of making up some reason to have to come out and charge me. I HIGHLY recommend Ed with AirWerks!

I contacted AirWerks this morning due to our AC unit not running. I received a response within…read moreminutes. The service call was performed an hour or two later. The service was great. The price for the repair was fantastic. I highly recommend AirWerks for HVAC repairs. I hope that I don't need them again soon, but if so, they will be who I use.

Texas Quality Services unfortunately was the HVAC sub-contractor on a major renovation of a West…read moreCampus fraternity house I oversaw. They did some mediocre work and their help with problems after the fact definitely leaves something to be desired. During the actual remodel, we failed to pass their part of the inspection multiple times. We had problems such as parts of the duct work not being glued. When you remodel student housing during the summer, you have a very, very tight time table to get things done and get your certificate of occupancy. We barely made it! A few months after the remodel (during winter) we had a problem with one of the new condenser units they installed. It was not cycling properly. To their credit they got out and fixed the problem Monday morning. The low ambient temperature was simply set wrong. (plus 1 star) December of next year it actually snowed in Austin (didn't stick, of course), the students started complained that the heat was not working in the remodeled part of the house which includes multiple furnaces. It is incredibly unlikely multiple new units would fail at the exact same time. Obviously something was probably just set up incorrectly, like before, and this is the first time it was cold enough outside to notice the units weren't running properly. I called Texas Quality Services. They had been very responsive to the initial AC problem from their installation. Sadly I was told they do not provide service and because the installation was over 1 year ago we would have to call someone else and talk to the manufacturer for any warranty claim. Since TQS wouldn't help with the problem, I reached out to a handyman friend who went out and inspected the units. He discovered the gas had never been turned on to the units since the remodel. He turned the lever and we had a good laugh. NOW FOR THE REASONS I'M UPSET AND TAKING THE TIME TO WRITE A POOR REVIEW: The main reason is because TQS failed to tighten the fittings that provide gas to one of the furnaces!!! If one of the students had figured out the gas was off instead of someone who knows what he is doing, they might not have noticed the gas smell before closing the closet and leaving. He could have accidentally blown up the $#*$%@ house!! #1 - They used clear mastic on the ducts and missed places which caused the city inspector to fail us and jeopardized our remodel timeline. #2 - They set up a condenser unit incorrectly. #3 - They obviously failed to test both furnaces. #4 - They carelessly jeopardized the safety of the tenants by failing to tighten gas fittings. #5 - They hide behind the excuse they don't do service work. This was not service work. This was your original job. If you look at other reviews for TQS, you see a common theme--complaints about their installations and crappy assistance after the fact. If you are a GC, find a better sub. If you are the property owner, demand a different sub from your general contractor. And for the owners of TQS, hire better employees and fix your boo-boos.

Isn't is strange how one mean person can ruin a 4 (potentially 5) star experience?…read more Austin Texas in August is like being wrapped in plastic with the sun pointed about 3 inches from your skin. It is unpleasant to say the least. With that in mind, imagine living without air conditioning for over 3 days. That brings you to my life. My home warranty company sent out Texas Quality Services. Jordan at their office was pleasant and helpful. When another client was a no show, Jordan sent Sammy the tech to me asap. Sammy was also pleasant and helpful. The poor guy was working in the heat, sweating like crazy but remained nice. I don't know many people that could do that. On the day the work was to be completed, a part on the brand new unit was leaking. Its 5pm on a Friday and of course there is no way for poor Sammy to do anything to help. One more night in hell was my future. He promised to be back Saturday morning. Saturday morning comes and Sammy is 45 minutes away at 9:20am. At 11am he is still no where to be found so I called and called. No answer. HERE is where the great experience falls apart. I am convinced the poor guy is lost or in an accident or stuck somewhere so I call the GM wondering if he can help find poor Sammy. THANKS TO JUSTIN STEVENS, GENERAL MANAGER 4 (potentially 5) stars is a 2 (and only a 2 because of Jordan and Sammy). His incredible unprofessionalism, rudeness and hanging up on a customer after threatening to withhold services until MONDAY (Remember it is Saturday and 104 degrees) made me realize that customer services sucks. His exact words were "you are a home insurance claim and I make no money off of you so I went above and beyond by calling Sammy for you and I could tell him to go home until Monday"...click (phone hanging up). Shocker that he didn't answer when I called back and his voicemail said he is out of the office until July 15 so do not leave a message (it's August Justin, get your act together). I thought about calling the owner, who I see has the same last name but I figure whats the point. Brothers stick together. Instead, I filed a complaint with my insurance company. They were so happy to hear that their vendor claims to make no money so I guess no longer referring clients to them means 0-0 is, well, 0. That shouldn't bother the Stevens brothers since they "make no money" anyway. Texas among other hot states are in "emergency" status right now. It seems criminal to me that a company there to help with situations like this would jeopardize myself and two children because the GM didn't want to be bothered on a Saturday morning. UPDATE - SPOKE TO GINA FROM QUALITY (MARRIED TO THE GM, JUSTIN) TODAY 7/15/15 AND SHE ADMITTED TO SEEING THIS BAD REVIEW WHEN I WROTE IT AND ADMITTED TO IGNORING IT. CLEARLY SHE IS MEANT TO BE MARRIED TO THAT BULLY.