I called Apex on a Friday afternoon after my AC started blowing hot air. John made it out in under…read morean hour and had my problem fixed soon after. I appreciated him not trying to hard sell and would recommend Apex to anyone looking for an honest technician.

The Good Apex deserves credit for their emergency…read moreavailability and quick response time. When my A/C failed at 2AM on a Sunday, they were the only company able to come out immediately (I called at least 5 others). The technician arrived promptly, diagnosed the problem efficiently (faulty fan motor on my Carrier unit), and completed the repair within a couple hours, including a trip to source the part from their vendor. The Concerning The final cost was $2,303.60 for what I've since learned should typically cost $700-$1,000 (that is including emergency service fees). While I understand emergency calls command premium pricing, this felt excessive. Additionally, the quoted price increased from $2,000 to $2,303.60 when it was time to pay without clear explanation of the additional charges. My Takeaway Apex delivers on availability and technical competence when you're in a crisis. However, I'd strongly recommend getting multiple quotes if time permits, as their emergency pricing appears significantly above market rate. The convenience of immediate service came at a steep premium that I wasn't prepared for. Would I use them again? Only in a true emergency where no other options exist, and I'd request detailed pricing breakdowns upfront. For future customers: Get clear, written estimates before work begins, and ask about all potential additional fees.

Wanted to give a good review to great family business. We have been a customer for four years…read more They are always prompt to respond they are knowledgeable and very price conscious The last call out was early Saturday morning when we woke up to a hot house. Carl was there first thing and saved our weekend I have referred them to all my family members and we all agree you can't good wrong by calling Carl Heating

A lot of folks slapping down five stars here and the few that didn't have nothing to do with Carl's…read moreworkmanship. I was looking to replace my entire AC system which is why it's important to find the best in the business and rated the best. It's also important to find more than one 5* business so you can get a better picture and quotes for such an expensive endeavor which I found helpful. If you're going to go all the way with such an expense, it's best to educate yourself as much as possible, and there's lots of YouTube videos on AC repair and replacement which you should watch prior to making that decision. You really need to be an informed and educated customer or you might find yourself with an inferior or wrong system. I found that certain AC companies want the steer you to certain brands they represent, so you may wish to decide on a brand first. I found that the Carrier Infiniti system with its very high seer rating and variable speed was the perfect choice. More details on this system in the photos below. If you live in a two-story house like mine, you can expect the price to be much greater due to the fact that you have dampeners which will need to be fixed or replaced which greatly adds to the bill. As for my AC, it was over 20 years old, but still chugging along. However, I knew there was going to be new mandates in 2025 which would greatly add to the expense of AC replacement such as a new refrigerant which is slightly flammable called Puranovance. I replaced my old R22 compressor with the new R-410a which is still readily available, but will eventually be phased out many years from now. I also mistakenly thought you'd get a good deal by replacing it during the cool months, but apparently a lot of people were doing what I was doing so no break in the price. As a matter fact, the date of manufacture of my new Infiniti compressor was only just a couple weeks old before it was installed. After some back-and-forth on pricing, we finally decided on a date of installation. Carl and his crew showed up and had everything installed within six hours and hauled off the old units. We still needed some troubleshooting in order to dial-in the thermostats functioning properly, but everything works perfectly now and the temperature remains exactly as you set it throughout the house. Both the compressor and the blower motor are incredibly quiet. Since I knew I needed this replacement at some point, I had enough money in the bank to cut a check for the job. When you sign up for Carl's service, you get Carl in the equation. Check out the photos below which show you the equipment, specs and the pricing. Update: After 2 weeks the plenum did separate, but I was able to use foil tape to close up the 8" gap. Personally, I think a 30 day check up would be a good idea not just for Carl, but anyone who gets this kind of installation from whatever company you choose.

Jacob and Bryan did an excellent job on my spring HVAC check-up. Since I had a new system installed…read morejust a few months ago (by Service Wizard), it was reassuring to see everything running perfectly. They took the time to thoroughly clean the condenser and ran multiple tests on the attic unit to make sure everything was operating as it should. What really stood out was how they walked me through the entire process at the end, showing photos and explaining each step. It gave me a lot of confidence in their work and attention to detail. I'm very happy with this company and would highly recommend them.

Great communication! Saturday service! Super fast service. 3/4 HP garbage disposer is…read morefantastic! Aldo is a super technician!

What can I say?? We called and spoke to the owner and let us know they would be out the next…read moremorning due to the time we called, late in the evening.. Mike, a friendly and kind young man, showed up with a smile, he explained everything and answered all the questions I had. He even explained how the a/c unit operates. The price was affordable and he was just a polite. I will be following up for a yearly visit to make make sure the a/c unit is operating correctly. Thank you! Please call them and get your a/c unit in working order before problems occur. Stay blessed.

Trevor absolutely saved the day! It was 40° outside and we wanted to turn on the heat. Our Nest…read morethermostat started giving us an error message and the vents were blowing cold air. After calling about 10 other HVAC places that all gave me the run around in some way, I called Country Thyme and am so thankful I did. Anthony, who answered my initial call, was so polite and was the nicest and most coherent person I talked to all day. He got me scheduled, and Trevor showed up quickly on the same day and diagnosed the issue and replaced what needed to be replaced. He went above and beyond and got our system back up and running in no time at all! His prices are so reasonable and fair for the quality of work he does. I'm relieved that we now have a reliable company we can call with any heating/AC issues we have in the future. I 100% recommend Trevor and his company to anyone who is looking for someone honest, thorough, and knowledgeable. I can't say enough great things about Trevor and Country Thyme!

Martin was great. He immediately found the problem and showed and explained to me what was going…read moreon. Great job and very professional.

Exceptional customer service from the team at AirCo. Following a detailed home inspection, I was…read morefaced with multiple concerns across electrical, plumbing, and HVAC systems. From my initial interaction with the office representatives (Taylor, Dave Sr., and Dave Jr.) to the technicians who came out to my home (Nick, Jackie, and John Paul), the level of professionalism and care was outstanding. The team provided an in-depth assessment and diagnostic of all identified issues. Just as importantly, they took the time to clearly explain areas that were not a concern and documented a thorough review outlining why those aspects of the home were in good condition, information that will be extremely valuable for future home inspections or potential buyers. Each team member was knowledgeable, responsive, and thorough in addressing my concerns, making what could have been a stressful situation feel manageable and well-handled. When people speak of organizations that deliver top-tier service, this is exactly the kind of company they mean. AirCo has earned my trust and will be my first call for any future needs.

*Update* I was contacted by the dispatcher and manager(?) and they admitted there was a lack of…read morecommunication. We all make mistakes and I was glad to hear that they stepped up by admitting there was fault. My part came in, they got installed and did a good job. I will use their services again* So far, not impressed. Received a text from tech that they were on their way to my job, replied with thumbs up. Hour and 15 min. later, I called office to ask about the delay...they said they would contact tech. Got a text back saying that tech was on the way. Showed up hour+ later. Could not "fix" icemaker, need to order part. Sent me quote, I approved quote 4 days ago, haven't heard any response. Communication is key, have not experienced that. I am a real estate broker

***Update*** I failed to mention the best part of our…read moreexperience. We contacted them on a Saturday morning, and they were able to visit us the same day. That exceeded my expectations. Unfortunately, we have had a lot of difficulties with our Samsung washer and dryer and have had to have both repaired, several times, over the past 4-5 years. A few months ago, Greentek repaired our dryer, and most recently, they came out to assess a persistent annoying problem we've had with our washer. Greentek advised us the cost to repair the washer was higher than what we wanted to pay. (The amount of the repair and the amount we put into repairing it in the past was going to exceed the cost of a new washer.) So, we declined to have Greentek repair the washer and decided to buy a new washer. (Not a Samsung!) Both experiences were positive and we have no complaints with Greentek. They are prompt, professional, offer reasonable prices and do everything as agreed. Call them.

Fantastic timely service…read more KMAC is the air conditioning service to hire. I have trusted them for years!!!

It's hard to express what finding a quality company with incredible integrity feels like. KMAC has…read moredone just that with a trusted approach to providing great service at a terrific price. I'm not sure what's happening in the business world today but I can assure you that trusting these folks with your HVAC needs is well placed. Julie and her team know their stuff and oh, yeah, they are nice about it. Give them a call.

Great service, again! AS ALWAYS!…read more Easily scheduled an appointment and Pete showed up when he said he would. He even gave me a phone call 40 minutes before to tell me he was on the way! He clearly explained the problem and gave me several reasonable options. Extremely professional service. I'm a huge fan of the service I get from Honest!!!

I had booked a technician to come in for an annual checkup. After some work, he decided to spend a…read moregood minute standing right in front of my window making my dogs bark like crazy while just staring at them. I told him to not intentionally annoy my dogs because I was working, which caused him to pack up his gear and leave without saying anything. He stated in his report that he didn't want to bother the homeowner for being busy working, so I was not informed of any recommended maintenance. At this point I had my gate unlocked and garage door open still for access to the attic. If I hadn't noticed that he had left, anyone could have walked in and stolen tools that I keep in the garage. I reached out to the office and the feel I got for them was that they didn't care at all. I got an "I'm sorry this was your experience" from a manager after chasing them down with emails and phone calls. The response was extremely lackluster other than "sorry you had a negative experience." I will not reward incompetence with my money.

John came to my home when my water heater in my attic stopped working. During a storm a few days…read morebefore lighting hit our house and blew out the system. John said that if I had touched the reset button I would have electrocuted myself. He saved my life and I would always recommend Prevision to my family friends and colleagues 7 stars

Poor Communication, Shady Upsell Tactics - Would Not Recommend…read more I scheduled Fox Service Company / Precision Heating & Air to work on my mini-splits. After three separate calls, the problem is still not fixed. Communication was frustrating and disorganized -- I had to keep calling just to get basic updates. They also pushed hard for me to sign a service contract to "get a discount," which felt like a sales tactic rather than a genuine benefit. After researching, I found they are owned by Southern Home Services Corporation, a large service conglomerate with a poor reputation. My experience reflects those concerns. If you want responsive communication, timely repairs, and honest pricing, I'd look for a locally owned company instead.

Was super nice. Responded quickly and came out on a Sunday. I asked a lot of questions and was…read morepatient with me. Worked around my schedule. I had not had anyone come out for my AC and I think the pricing was extremely reasonable.

Ivan with Cair Heating & Air saved us this week! Our AC unit upstairs was not working over the…read moreweekend. We called Ivan and he came out the next day. He found a leak in our unit, gave us a few options, and gave us pros and cons to each. We decided to repair the leak, added refrigerant and instantly the AC started working upstairs! We know eventually we will need to replace the whole unit and we will be calling Ivan back to replace the unit when the time comes. He was honest, efficient, professional. We are so blessed to have found Ivan and Cair Heating & Air!!!