I had Avida Home care after a hospitalization. it was overall a nightmare Some caregivers were good…read morebut most were not. There was no continuity. The owners were focused on their profit. consequently many caregivers were barely English speaking. Most were not honest with their employer but the owners did not seem to care. Profit is their goal. Not great care. But they are smoth talkers. So watch out!!

We had a change of plans but we used their services for a short while,excellent,efficient and…read morecaring. Thank you Raul for superior service. Zenia Velasquez Lafayyete

Pathways Hospice of Alameda County was wonderful in caring for my cousin in the final weeks of his…read morelife. Their professionalism, kindness and compassion at a difficult time meant more than my words can express. Their calmness, openness and patience with all of my calls and questions kept me grounded and better able to manage expectations and communications with the rest of his family. Pathway's care ensured comfort and dignity when it mattered most, and for that, our entire family is deeply grateful.

Pathways is not a good company!! Not only do I not trust hospice period, regardless of program it's…read morefrom, but this review is merely going to be talking about my personal experience with them via their "grief support" counseling! They will kick you out mid-care if you also have mental health issues and recieve GENERAL therapy for mental health, which is also a form of discrimination! I was receiving virtual grief counseling weekly through them, and not only what I said above, but also their therapist I had, Katherine, was lying to the supervisor about me not ever talking about my grief to her, when in actuality, I have been, but she also has been asking me to explain details to her about my other stressors too, which lead to my instincts to be honest with her. However, that has lead her to shift to only listen to those moments rather than my grief moments, hence the belief of hers that "I was never talking about grief" in our sessions, so I had stopped telling her my other details entirely with "I'm not going to explain more details about that because then you're going to say it's not grief" before she asked from then on. Still despite that though, the last session was an uncalled for the last session, with using the adamant excuse that she was ending my care because "I had other problems distracting me from grief"(literally still sticking to the story that I was not talking about my grief). I then just spoke to her "supervisor", Tom May, who, rather than make Katherine take accountability, instead revealed the real reason; he had Katherine kick me out mid-care, and according to what he said, other people too, because "we're no longer servicing those who have a counselor already"(his words). I asked him why specifically because I told him before that I have a general therapist who helps with my general mental health, but she doesn't specialize in grief therapy, hence why she referred me to them. He then said "we're short staffed and we have others who really need our care on our waiting list" and mentioned that it was the management's decision. Since that told me that he was saying in other words that those people's grief mattered more than mine and/or the others he kicked out(since he admitted he was kicking us out to cater to them on the waiting list, rather than just focusing on hiring more people if they were really short staffed), I then asked to speak to such management, Tom refused and kept saying "I'm sorry, I can't fix that", which I believe is utter BS because if they were able to suddenly make that change in the middle of our sessions, then the right thing can be done and have it be reversed back, but he refused with the "I can't" BS! Moral is, if you have mental health issues on top of your grief that you also receiving support for, do NOT pick this place! They will either deny you on the spot(I've had a lot of losses within 5 years, and have been unable to receive AN OUNCE of grief support within those years because all the places I've reached out to prior to Pathways have all said no simply because of my mental health history) OR they will kick you out mid-care, leaving you in limbo with unfinished grief treatment with the excuses mentioned above! They do not care about clients at all, especially ones that have mental health issues on top of grief, like most other grief places! It seriously is difficult for a mentally ill person to find support for grief for crying out loud!!

My mother was injured last October and need homecare. The woman who came (Emma) was fantastic…read more She was able to take care of house chores while I was at work and mom really liked her. But when we cancelled service, it took almost TWO MONTHS to get the $1000 deposit back!!!!!!! I've heard of insurance companies holding on to the last penny for as long as possible, but give me a break!!!! I left them a message 2 weeks after we received her last bill and no one got back to me. Great home care, shady company

We have been using Thrive caregivers for over a month now, both at Assisted Living & now in my…read morehome. Everyone is extremely professional & caring for my elderly mother, who recently lost her vision due to a stroke. Myrna & Mila, especially, are true gifts. The office staff is truly amazing too. This agency has been a godsend to me, my mom, & my family. Five plus stars. Solid gold.

Bay caregivers provider the best service for my Mother, caregivers are knowledgeable and caring.read more

We were truly in a crisis. My mom, the primary caregiver for my dad (84 with Parkinson's) was very…read moreill and unable to care for him. I called Nora on Thursday, met with her Friday, and had a wonderful caregiver (Jasmin) set for Saturday. Throughout the process Nora was kind, professional and attentive. She was flexible with the schedule, as we often didn't know until a day or two prior what the needs would be. When a change of caregiver was required due to schedule, Nora herself showed up to make sure they were oriented properly. I highly recommend BayCare Givers. Thank you so much Nora, Jasmin, and Queen Esther.

She was responsive and helpful. She was unable to meet my specific need but was very kind and…read morefollowed up to make sure that I was able to find someone to help with my particular situation, ( my family member is younger than a a senior and needs care). If I have need for senior services, I would be happy with this company.

Linda was a godsend. I needed to find a placement for my mom, but the fear of making a mistake had…read moreme frozen in place. Linda Wurth of Better Care Choices knew who to call, how to set up tours of the best options, what questions to ask. With her help, I was able to make a decision within about a week. And I feel at peace with that decision. Her fees are reasonable, her expertise invaluable--don't hesitate to make that first call.

My clinical experience at Creekview was extremely positive. The facility is exceptionally clean,…read morewell organized, and maintained to a high standard. It creates a safe and welcoming environment for both patients and staff. It is a facility where professionalism, teamwork, and compassion are clearly prioritized. It is a place where I would be honored in pursuing employment after completing my clinicals. During my clinical experience, I felt encouraged to learn and was consistently supported by staff who were willing to share their knowledge while maintaining a strong focus on proper patient centered care. Having a grandfather with Parkinson's disease deepened my understanding of the importance of patience, dignity, and compassionate care; values that Creekview consistently demonstrates. I am truly appreciative of the professionalism and empathy shown by the entire team, and I would feel very confident entrusting my own family's care to this facility. Overall, Creekview reflects excellence in both care and workplace culture.

Wish I could give more than 5 stars. This place is awesome. My husband originally went to another…read morefacility after a stroke and was deteriorating there. Luckily, I was able to get him transferred to Creekview, where he thrived. The physical, occupational, and speech therapists were outstanding. They all really made the effort to make sure that he would get better and be able to come home. (Shout-outs to Govin and Maya.) The facility is gorgeous and welcoming and the rooms very pleasant; not institional at all. The staff is very caring. They paid attention to my husband's dietary needs, yet the food was pretty good for a nursing facility.

I recently contacted Alice Home Care for some advice as I had used them for my uncle during the…read morepandemic. I needed advice about help I needed in an area that Alice Home Care did not service and Alice was very helpful with a referral and also helped me with concerns I had with that other agency. The direct care I had with working with Alice Home Care was over the top. We were in the pandemic. My uncle had fallen and had Covid and needed home care. Alice met me at the house and we proceeded to get information from my cousin about what was needed for his father. Then my cousin fell ill during the talk. Alice saw the severity of the situation and brought in help within a couple of hours. This was amazing. And so badly needed. Eventually a longer term solution was found by Alice and the care was used for several months until my uncle moved to assisted living. Alice Home Care came to the rescue, brought in care that the family appreciated, and was very open in communications.

I looked around for in-home care after a stroke, interviewed 3 agencies and chose Alice Home Care…read morebecause they seemed to fit my needs best. The ED was responsive & clear; the agency got top independent reviews, and their minimum hours fit my needs. They gave me a wonderful caregiver from Eritrea who turned out to be a delight as well as so so helpful. I've recovered much of my lost function, thanks largely to her. Thank you Alice Home Care.

I appreciate Asian Network for giving my mom an excellent home care service and hospice service…read more Health care staff and provider had taken care my mom in her most difficult struggles in her life. Staff are gentle,understanding giving the best care that she have. I could not find words to express but in my heart everyone of you give me the most comforting touch in the time of fear to lose my mom. I would recommend to all friends and families. Thank you Dr Kwan, Pam, Lisa,Qiki and Su Co and Mt Kwong.

I would like to take this opportunity to show gratitude to Asian Network Hospice program. My mother…read morewas given tremendously meticulous care and support. Dr. Kwong and all the nurses involved were very supportive, patient and helpful in ensuring that my mother gets the best care and support. My mother didn't go through too much pain and she passed away peacefully. I appreciate the wonderful job that Asian Network Hospice has done in the process of my mom's last stage of life.