Phil and his team are fantastic. I was having so many issues with the pool maintenance team I was…read moreworking with that I needed to make a change. I found VW on yelp I contacted Phil and he has been a pleasure to work with. I had an urgent matter this week and he had someone there Monday morning.

My pool has never looked better! They are the real deal. We had a pool company before...and I…read morerandomly tested the water, and the company was shorting the chemicals to save money! Phil and his team would NEVER do that. They are responsible, responsive, and take pride in the quality of their work. After firing the old company, we took our pool service on ourselves, and it became too much. Especially when our salt cell died, and our pool went downhill, fast. Phil got us up and running in a week! Our pool is mesmerizing now it is so gorgeous. Hire them.

Highly UNprofessional! Arrive for initial consultation and…read moresaw the pool company that was installing the new liner and made an assumption that we had hired another Pool cleaning company. She left without meeting with us to explain the situation.

Jessica attached my pool with severely out of spec chemistry, algae growth, black mold and other…read moreissues. She brought the pool back to crystal clear and blue with one extensive treatment. She is knowledgeable and reliable. I wished I had changed pool services much sooner now that I know what a well serviced pool really looks like!

We have been using Pool Scouts of Pensacola for about a year now. All the companies in the area are…read moreswamped and have a lot of clients they need to deal with on top of the weather etc. I have found this company to be accommodating, reliable, and responsive to feedback. We worked with Randy before and now Codi who is always super professional and on top of things. We appreciate the weekly text with the Tech's ETA and an emailed copy of the report.

Pool Scouts claim that my pool is green because of cutting the yard and clippings going into my…read morepool after saying overgrowth tall grass etc. Completely untrue about cutting clippings going into the pool! I have lived here for 15 years and the pool was here when We purchased the house, we know how to cut the grass where it doesn't go into the pool and certainly have not had a green pool like this before now! There were never several messages only 2 which were put in a report that was written after visits Which was during the time it rained every day and no I didn't go out in the rain to look at the pool pump which by the way was also in the report that they had performed services at the equipment pad cleaned and lubricated pump lid gasket, then in notes said they couldn't get to pump or filter because of the weeds. i don't know about everyone else but I see a direct contradiction of what they say happened in an email that they sent after I called to fire them because they charged me over 300 dollars in 2 weeks and my pool was swamp green! Once i saw where they wrote in The notes that were posted in the reports (which until the pool turned light green I didn't read because I trusted they were doing what they were supposed to) and I saw that The technician wrote he couldn't get to the pump for the "jungle" (so professional) yet he still said he cleaned and lubricated pump lid gasket which he said in the notes he couldn't get to exactLy 2 times and I immediately went out that very afternoon when I got off work and took care of the overgrowth! which was May 27,2026 With a set of hedge clippers and a garden hoe not a mower. then i cut the grass when it dried up enough that I could mow the grass on June 2nd before they came out on June 3rd and said he could get to the pump and the green should clear up quickly. They came back out on June 10th where he stated on the report that there was 0 free chlorine in the pool and 0 total chlorine in the pool. Remember this is the second time the tech said he could get to the pump (so why was there no chlorine? Because he didn't add any the prior week) he came back on Friday June 12th and my husband asked him what he was going to do about the green pool and he told my husband that he could maybe come back on Monday to try one more thing. He did nothing but look at the pool on the day my husband spoke to him about it and so my husband called me at work to tell me what the tech again said about the "jungle"! I called Pool Scouts at this point and spoke to the office manager about the green pool and I was aggrivated that they charged me over $300 in 2 weeks and my pool was swamp green and it didn't sound like the technician knew how to rid the pool of the swamp condition he let it get into. Then when I get home from work I get an email from the owner blaming the green pool on me growing a jungle yet cutting the grass so much that the clippings from mowing was the reason it was green and then said they would no longer service my pool and would not do the remediation of the green algae. I have printed out all of the reports and can prove it was only twice the technician said he couldn't access the pump. My biggest problem with this is if they had text me about any issues they had all of this could have been avoided. Basically they had no idea how to fix the green pool so blaming it on me and termination of service was their only way out of it. if you read other reviews of this company you will see the pattern of them canceling service to others whom complained about their service.

Phillip is excellent. He has gone out of his way to accommodate me. Highly recommended.read more

My pool was very green and full of algae. I had tried to get someone to clean my pool for about 10…read moremonths not a pool cleaner in Pensacola would help. Phillip came to my rescue. He cleaned it up to sparkling blue within a week. He was very polite, friendly and efficient. I certainly would highly recommend him to anyone for cleaning a green pool. I have engaged his for biweekly cleaning. I thought his price for the cleaning was a bit high, but considering I could get no one else to clean I was grateful.

Would like to preface with I have used this company for quite some time without issue. Today after…read morethe pool cleaners left I went to check on the pool since last week my add salt light remained on even after being "serviced". The pool was not properly cleaned with lots of sand left on the bottom of the pool. I called the owner to report this and the owner said if you don't like it then find another company. I pay 190/month and the owner said you should buy a vacuum, I asked why when I pay for pool cleaning service to which he said vacuuming isn't always included. I asked for a breakdown of what is included and he said there is a checklist but that it wouldn't do me any good. I told him not to charge me and to cancel my service and his reply was there is no contract and that he was on the road driving around without information on my service. The website states monthly cleaning starting at 99/month. I pay almost twice that and my pool is still dirty. What a shame their service has turned into this. Rude and unprofessional...beware!

We purchased a home with a pool that had an Affordable Tree Lawn & Pool Service sticker on it so I…read morecalled and asked them to come out and show me how to work everything since I didn't know much about pool systems. Bo came out and showed me the operation of the pump and solar heating system and recommended a Hayward pump, which he sent me a link to so I could get the best price. He just installed it and it is so quiet and the job he did was top notch. I highly recommend this company. They are responsive to calls and show up on time. They are also very polite and super knowledgeable on pools.