I had a limited time because of medical appointments. The time frame was border line on their…read morearrival time and my appointments. The dispatcher said she would try to get them to my house if she could. They arrived 30 minutes after I called. Fixed my problem and I had plenty of time to make my appointments. That is amazing customer service.

Yes quick assessment and quick fix! Thank you ! They got me in fast and gave me a low cost solution.read more

Great experience, definitely will use going forward. Thank you! Very professional and knowledgable.read more

Overpriced but job well done. $2100 for - Corrected water heater venting, replaced garbage…read moredisposal, fixed 2 shower dividers, fixed toilet hammer issue, fixed minor sink leak, and ensured prior leak fix was truly fixed.

My rep Donny was sure to let me know what I would need (the condo I bought did not have a carbon…read moremonoxide detector on the floor connected to the garage), as well as other options that were not necessary, but he could do if I wanted. He ended up having a compatible detector with him in his van, so he was able to install it during the same appointment. Price was very reasonable, so I was happy to have him take care of it.

We paid nearly $600 for an AC repair, and my system failed again within 30 minutes of the…read moretechnician leaving. Thirty minutes. Let that sink in. The technician returned the next day and, instead of standing by the original repair, blamed the attic's humidity and tried to squeeze another $300 out of me. After charging me nearly $600 the day before, they wanted even more money for a problem they clearly failed to fix the first time. Eventually, the technician repaired it again at no charge. Unfortunately, that "repair" was just as worthless as the first one. I also requested an itemized receipt so I could submit the repair for warranty reimbursement. They never sent it. No follow-up. No professionalism. No accountability. Now, only one week later, my AC is out AGAIN. So, to recap: * Nearly $600 spent. * AC failed within 30 minutes. * Attempted upsell for another $300. * Failed to provide the requested documentation. * AC failed again a week later. This company took my money, failed to properly diagnose or repair the issue, tried to charge me more when their repair didn't work, and then disappeared when I needed paperwork. If you enjoy wasting money, sweating, and dealing with excuses instead of solutions, then Honest Air Conditioning is the company for you. Otherwise, save yourself the frustration and call another company.

Chris showed up promptly. He quickly and efficiently addressed our problems. We were pleased with…read morethe price. Will definitely use O&M in the future! Six stars!!

Exceptional O & Plumbing Service Experience…read more I highly recommend O & M Plumbing for any plumbing needs. In particular, Chris F. has consistently demonstrated exceptional skill and professionalism on every project of mine. His attention to detail and commitment to quality workmanship set him apart as a truly outstanding plumber. Project Background I recently purchased an older home, full of charm and distinctive bathrooms. However, I encountered a leak in the master shower that required the p-trap under the shower drain to be replaced before new tile work could be completed. My concern was that reconnecting the new p-trap to the antique cast iron drains in the foundation might cause the cast iron to crumble. Chris F.'s Approach and Solutions Chris came to the rescue, using a camera down the drain to evaluate the situation. He explained the difference between what was probable and what was possible, providing two bids: one for the probable good case and one for the possible problem case. Having used Chris before with excellent results, I trusted his methods, which are always the least intrusive and focused on effective access. In the worst-case scenario, Chris would need to cut and excavate a 2' x 2' hole in the foundation around the shower drain, then tunnel no more than five feet under the foundation from that access point to secure a solid connection to the iron drainpipe. In the best-case scenario, he would only need to excavate a 2' x 2' hole around the shower drain to replace and secure the new p-trap. He also showed me pictures of his past work for reassurance. Successful Outcome Fortunately, the best-case and probable case prevailed. While fixing the p-trap, Chris also discovered an unrelated drain leak under the foundation, which he repaired at no extra charge. I felt I received excellent value for the service provided. Professionalism and Work Quality Chris left the work site clean, as he has always done in the past. He and his co-worker collaborated well, using a small and quiet jackhammer designed specifically for plumbing foundation work. The new drain looks beautiful, and I can confidently proceed with the new tile work, knowing that the unseen part of the shower is sound and affordable. Appreciation Thanks to O & M Plumbing for introducing me to Chris F. and Mike. Both are good and considerate professionals, and I am grateful to have them working in my home.

After researching several providers in Austin I chose Johnny Pipes Plumbing to replace and upgrade…read morean aging water heater. During the lead up process John was very accessible and answered all my questions and provided everything I needed including electrical upgrades engineered by his colleague Justin. The process was done in an hour including the removal of the old heater and the price was extremely good and well worth the investment at an excellent value I absolutely recommend Johnny Pipes Plumbing for all your plumbing repairs and projects.

He initially gave me the okay to install my water softener on Thursday. One hour before he was to…read morecome he canceled the install due to fact he didn't know anything about it. (I have proof that he okayed it) He then said he would give me two other choices; Monday or Tuesday. I selected Monday for the install. He okayed it. Well, this morning he canceled the install due the fact I am out of his service area. It took him one week to disclose this. I feel helpless about this whole issue. I am hoping nobody uses this guy because of his carelessness. I now need to find someone else.

Thank you, Kirk and Ryan, for the quick and professional service. Ryan replaced our garbage…read moredisposal on Friday and came back Saturday morning to troubleshoot a leak in the dishwasher to see if it was related to the disposal. Turns out it wasn't ... just another challenge of an older home and aging appliances. Oh, the joys of home maintenance. Really appreciate the communication and willingness to help us out, Kirk. Glad to have y'all on speed dial now.

WOWZERS. I feel like we hit the Water Heater Replacement lotto. They offer the absolute best price,…read morehave great reviews, and boogied out the same day I called. Nate is a tremendous asset to the Plumb & Order brand. What a genuine good soul - expert, kind, personable, on time, knowledgeable with a can do customer service acumen. I am excited for our new Water Heater installation tomorrow and shall update this upon its completion. Go team and it's my hope Nate gets recognized for being a super ambassador for Plumb & Order. This is a company who makes its customer feel valued as if to say, "We're glad you found us."

Quick and easy. Very professional and also patient while working over the phone with the warranty…read morecompany. Toilet tank gasket replaced and kitchen sink garbage disposal replaced on same day.

We had an excellent experience with APEX-ATX. The business owner responded quickly to our emergency…read morecall and ensured help was on the way. The two technicians, Justin and Harry, arrived promptly, were polite, and took their time with the diagnostic process. They were knowledgeable, patient, and thorough; never rushing, but instead working through a process of elimination to identify the problem. Justin and Harry asked insightful questions to understand the full scope and timeline of the issue, collaborating with each other and keeping us involved every step of the way. They also provided helpful references for additional contractors, educational materials for moving forward with our hot water heater, and an honest, transparent invoice for their services. It was clear they had a strong understanding of plumbing systems, shower towers, various bathroom layouts, hot water tanks, and construction. We are impressed with the professionalism, expertise, and integrity APEX-ATX demonstrated. We will be hiring them again for future work.

Had some plumbing work done on my house today and Jose did a phenomenal job. Super friendly and…read morenice. Definitely will be using them for all plumbing needs. You will get a honest price that I felt was lower than most, and you will receive high quality work. Showed up on time and finished when he said he would.

I just had some foundation work done and have to pass a hydrostatic test (I failed) in order for…read morethe warranty to be valid. The first plumbing company that came out to do the test seemed to do a pretty good job with the test, but their quote to even find the leak seemed a bit high. They also tried to sell me on new water heaters and rerouting of the drains and pipes.... as if the leak repair wasn't enough of a blow! I called the plumbers that I normally use, but they don't do this type of work and referred me to Rod Plumbing. Gustavo came out and used cameras to find the leak. He was extremely professional and explained everything. The next step is to get an estimate to fix the leak, so I'll just leave this here and update after the estimate and repair.... So far so good....