The previous owner of our house already had AllSecure installed and he highly recommends them to us. I procrastinated a little bit but then my husband met their consultant Andy and was impressed with their system and pricing. He requested Andy to come back the next day so I could talk to him too and he did. The price is locked for two years and it never goes up like the cable companies. I like how he explained the system to us and how he answered all my questions, he's pleasant to do business with. I was so convinced i had them come back the next day (that same day schedule was full) to re-activate the system and install a new control panel since the previous owner of our house had the push pad version (i'm a touch pad girl LoL) We are lucky that our house was built with the whole security wiring so all of our window and door sensors are not visible to the naked eye which is a huge plus. Eric the installer was amazing, he's very polite and he answered all our questions and he repeated the instructions when my husband finally decided to show up and join us LoL. I hope this system is as great as what the other Yelpers are claiming, i'm excited and right now happy that my growing family has a monitored alarm system in our home. read more

All Secure - old model to a new one :-) - Security Systems Near Me - San Diego, California

In 2013, I purchased my security system from All Secure. Their monitoring company is with Central Security Group. For any service requests, I have to first go through Central Security Group who then dispatches them to the security company. In 2016, I was burglarized and police suggested I install video cameras. I called Central Security Group. Alarm2000 installed the video cameras and upgraded my system, not All Secure. I was not told that a different company would be installing the new equipment and assumed that All Secure would service me. In May 2017, I had my home re-stuccoed which required the contractor to remove the outdoor security camera affixed to the back wall of my house in order for them to complete the work. They tried twice to remount the video camera, but the view was not good. Consequently, I called Central Security Group to file a request and was told that the security company would call me within two business days. After two days, I called back Central Security Group and was told that the service request was originally sent to All Secure and was later recalled because they were unavailable. They then sent my service request to Aztec Security. Alarm2000 (who installed the video camera) is no longer working with Central Security Group. I was asked to call Central Security Group back tomorrow to sort this out with Aztec Security. All Secure is located 0.50 miles from my house. Aztec Security is 21 miles away. When I originally purchased my system through All Secure, I reasonably expected that they would service my future security needs. I did not expect to be bounced around between security companies. Based on my experience, All Secure is invested in the initial sale and installment and not my long-term safety. read more

Sales process was easy and simple - Krystal was very well informed, and very helpful. The installer was able to come out the next morning! The system is great, super easy to use and works great. Alex the installer did a great job, came back the next morning to address a small issue immediately and all is working great. They are pros! read more

All Secure - Brilliant placement for the door sensor - in a totally temporary position leaving me the project of repositioning it. - Security Systems Near Me - San Diego, California

Great service and very friendly. Panic button works to stealthily get the police to your house. Not so much to open the trunk of your car:) read more

All Secure - Security Systems Near Me - San Diego, California

2 year costumer. So not actually dealing with this company directly.. it has been difficult finding who to call when needing to cancel alarms/ billing issues .. more expensive than other companies .. its a no contract but IT is a contract cannot cancel you will be responsible for the remaining months. Regardless Not the best and not the worst. Im switching to cox. Half the price and im betting way more organized and easy to contact. read more

This was the 1st time in my 1st year of needing 2 batteries replaced. After Jose did that, it was only 2 days later when another one needed to be replaced. That was 3 days before Christmas. We were going out of town & could not set it up. After 7 phone calls & no answers, I left a message saying that I was going to complain if I didn't hear from them by Jan. 4th. So, we found out we could buy our own batteries instead of paying them $50. to change them. When our contract is up, needless to say we won't be renewing it with All Secure. Very poor customer service!!! read more

Been with this alarm company for a year now. Positive: reasonable price & quick customer service responses. Negative: sluggish phone app & long delays between arming and disarming. Also, the camera app keeps disconnecting from the camera, and needs frequent resets. read more

Wow what an Amazing company ! I have been researching alarm companies since I moved into my new home and All Secure won me over in every category. I have a few things I always look for in a company: 1. Customer service- All Secure NAILED it they blew me away by their superior service and overall willingness to make sure that the job was done right the first time. 2. Knowledge- Again All Secure came in at first place out of the other 5 main companies that I was comparing. They informed me that I needed a permit for my alarm. Not one other companies let me know this was something that I needed. They made sure that I knew exactly what I was getting and even included tax and all other fees in the quote.. again other companies did not do this a HUGE plus. 3. Last but definitely not least Integrity- Now this is where I wish Yelp had 6 stars. After I signed, yes signed all the agreement and terms of use I got a call from Lonnie who again went over with me what I was getting and make sure that I completely understood the system that I was having installed. He confirmed all the pricing that I received and even made sure that I got an extra door vented that I requested ! Everything that was promised and MORE was delivered on the install day. It's so rare today that you can find a company that does what they say, has amazing customer service,and knows the industry inside and out. I can happily say that All Secure got 6 stars in all of these!! This company was already one of the most competitive in town but their service and overall knowledge makes them an absolute steal !! I could not be any happier with my install from start to finish. I have and will continue to highly recommend All Secure to all my friends and family because feeling safe and secure is priceless. Thank you @AllSecureSD ! Ryan Fay @ryancfay @AllSecureSD What an amazing experience. All Secure did a great job installing my alarm system.I highly recommend! pic.twitter.com/KbnUZDF3cP read more

We loved all secure when we first got it but then we had to disconnect the motion sensor since it kept triggering our dogs. The cops kept coming to the house regarding the alarm, vs the security company calling us to cancel the alarm. We're trying to end services with the security company for a month now, and there has been no response through email or calls!!! read more

All Secure resolved this issue. My advice is to confirm the date/time your alarm will be activated and that it takes 24 hrs for the built-in GSM cellular device to be activated, so don't schedule on a Friday. When I needed techical support today, they had a rep at my house within the hour. read more

What a great experience. In three days, I messaged All Secure on on Yelp, had a sales rep come out, and got it installed. The owner got back to my first message within hours. The sales rep, Beverly, also contacted me that day to set up an appointment. Beverly was prompt, professional, knowledgeable and friendly. She explained our options and got us an installation appointment the very next day. The installation guy was also very professional and friendly. He had our system put in within an hour or two. Overall, we are thrilled with the experience, price and service from All Secure! So happy we choose them. Our installation was free, compared to a quote of $800, I received from another company. read more

When my wife and I moved into our new home, Lilly and Natalia came by and introduced themselves and the All Secure company. Lilly and Natalia were both very pleasant to talk to and they did not use any pushy sales tactics when working with us. After our initial in-person introduction I did a little bit of Yelp'ing to review various security companies, and I found that All Secure was highly rated in comparison to the other local security companies; this confirmed our desire to go with All Secure. The installation went smoothly and we've been happy with our equipment. Between our install and now, I've texted Lilly with questions, and she was very responsive and helpful - thank you, Lilly! read more

We had all secure for quite a long time. Due to a promotion we ended up switching to another company. Due to a mixup in the switch, we were accidentally being billed, we thought they were notified. Long story short, We had been accidently paying them not monitor, and paying the new company. When i called and emailed them, they refunded the money and showed integrity. Contractually they probably could of held my money, but they stepped up and made the situation right. Thank you for keeping my house amd famiky safe for years, thank you for running your company with honesty and integrity. read more

Krystle and Mike were great to work with! They were friendly, nice, not pushy, knowledgeable, easy to work with and have a great Honeywell products to offer. I am very happy with the features of their alarm system. Who knew their system works with dogs??? I'm talking about up to 70 pounds or so, not pocket doggies. Ok, Krystle and Mike knew but I sure had no idea! I can even set up temporary users for house/dog sitters! Even the installer was great! Knowing the local office is in South Park is comforting, too. Thanks again Krystle and Mike!!! You rock! read more

Liked the cost effective product and good service.

I'll have to start by saying that customer service is great, the technician that came to install the alarm system into my house was extremely careful and clean, also very professional The alarm system is very high tech, touch screen is amazing, it looks like a million dollar, the sale was also very smooth, price was good and the fact that I can set the alarm thru my phone is a plus.. Ryan made this process easy, he's very polite and respectful, made me feel comfortable with this purchase, he called to follow up, and I truly appreciate that.. I'm very content with my new alarm system read more

If you can be an industry expert *and* be friendly, you have my attention. Great guys who know their work inside and out. Plus Honeywell products, a name I've always trusted. While so many companies are busy trying to grow national business at the sacrifice of customer care (and basic human decency, ha!), they're doing the opposite. All Secure seems focused on taking care of San Diego customers specifically, which I love. (I believe they have a community donation program with Rady's, so they even give back. When I say good people, they really must be.) Good business through and through. read more

I had a great experience with All Secure. Marvin came out a walked over the entire house and let me know the features and options available at every potential point of entry. He was courteous and very professional. He talked through every detail in the contract regarding equipment and contract for the service. The installation day was a very easy event as well. Eddie installed everything exactly the way it had been described, and gave me a tour of the equipment and how to set it up and use it. I have not had a need to call in to customer service, but I trust it will also be a great experience. read more

So far a great experience with this company. Beverly was our representative and was very attentive and thoughtful. She explained everything With Great detail and was able To answer all of my follow-up questions. I feel much more secure having this system in my home and I am glad we made the leap. read more

Excellent service. Did everything on my terms in our house. They filed for us with San Diego and made the process easy. Love our wireless connection too! read more

All Secure - Our system! - Security Systems Near Me - San Diego, California

I have nothing but glowing things to say about All Secure and their entire team. I've waited a few months to write this review just to make sure everything worked out and it is long overdue. From their initial sales team (Crystal was awesome, not pushy, and very informative) to the installers and tech guys they are top notch. I have had a couple minor issues with a sensor falling off a door, or the panel not working exactly as it should. All Secure sent someone out the next day to resolve them, free of charge and with a smile. I also cannot speak more highly of the office manager, Alyce, who I have dealt with on multiple occasions. She has been patient, responsive, and extremely kind on any issue or question I have encountered. She is a shining example of customer service and professionalism in an industry that often lacks it. The reviews on this page are 5 stars for a good reason. This business deserves it. read more

We have had All Secure for a few years. Lily and Natalia were the reps that came out. They didn't use and gimmicks and didn't say "We are in the area because your neighbors have been robbed." like the rest of the companies that come by. They are genuine people that wanted to offer us some protection on our home. We have been and continue to be extremely happy with the service. Be aware that there are other companies coming by trying to say that this company is going out of business or losing business...it is not true. This happened to me today. Luckily I have Lily's personal number in my phone and she confirmed that the company is fine. read more

Haven't actually purchased my system yet (house is almost done), but after hours of researching, comparing and reviewing Home Security Systems, I think I'm very comfortable signing up with a local, reliable company such as All Secure. Especially after reading just about every review in Yelp !! After speaking with Mario and him assisting me with my needs and answering all my questions and concerns, I am definitely on board with giving my business to All Secure. I look forward to having All Secure as our Security System for our new home. Thanks Mario !!! *Just wish I could something thrown in the package... ITS A GREAT DEAL, Don't get me wrong but everyone loves a lil something free :-) read more

All Secure is a great company they do what they say! I strongly recommend Angelo, a sells rep, he knocked on our door and was so professional. Definitely knew what he was doing and what he was talking about. He loaded our house up with the security system and cool new features like a sky bell and to top it off! They installed my system the next day. Very happy with the company and my system but most of all thank you Angelo for your patience and honesty. If your thinking about getting a security system, I suggest calling him! read more

I am completely satisfied with the service that I received from All Secure. After receiving poor customer service from my alarm company, I called up All Secure and immediately had a time window set up. The salesmen came to my house and examined all of the issues that I had. I explained in depth my problems with my previous company and he took everything considerations and made me feel very comfortable in what services that his company would be able to provide. After doing a walkthrough of my house, we sat down and completed the paper work. The technician came out the next day and did a great job installing the sensors. He initially called my wife and told her that he would be at our house within the certain window that we scheduled. The communication was great! My house previously had a system already installed however one of the sensors that came in my garage door was not put into the system from the previous company. All Secure came in and incoporated the one sensor that was not put in the system at no extra cost. Hands down this company was very professional and on point with thier service. I highly recommend this company. read more

I moved into a home with an existing alarm system that had been disconnected. I called All Secure to see if they could just come out and let me know exactly what I had and what was working and what was not. They came out that day and took a look. They plotted out what I would need to get a state of the art system. They saved me some money by using what they could of the old system. It was a big job but installation was a breeze...on time...neatly done! Our system at the old house was ADT...it looked like a kids toy compared to what All Secure set up. Very reasonable price that included instillation. Great monthly monitoring price that is locked in for a couple years. Had one miss fire and the monitoring company called within 30 seconds...amazing! If you need a complete alarm system or want to beef up what you have...do yourself a favor and call All Secure! read more

I have had my alarm with All Secure for a year now. I highly recommend this company. Lonnie and his team are the most friendly, professional and honest people. I have also referred several family and friends who also now have All Secure alarms and monitoring in their homes. They are the best. read more

When we bought our home last July, we were introduced to nextdoor.com. One of the advantages of keeping up to date with the neighborhood through this site is the crime reports from neighbors. Many neighbors, after a break-in made a decision to get a security system. This is what prompted me to investigate systems and companies. I spoke with a few on the phone and made an appointment with Beverly. She was professional, friendly and knowledgeable and they use top of the line honeywell equipment. Their prices are very good. The installation was scheduled and today Eddie came on time and installed our system. He was also professional and did a great job with the install and training of the system. I feel much safer now that we have a system which has some great features. I recommend giving them a call. read more

I am not a liar! I did get an email from your manager that basicly said the same thing as your response to my posting. That you did not have a salesperson in "my" area named Mario. Mario gave me his business card. It happened at my rental house in East County and the fact that this is your only response solidifies my rating. You DO have a salesperson named Mario who came to my door and that's that. read more

This company stopped by several times trying to sell me an alarm. Each time I told them I was not interested, I even called their manager and Posted several reviews. Their customer service is down right rude when you tell them you do not want their services. I would never buy form a company that will not respect your choice to use another alarm company. read more

Customer service starts great. Within 1 year, I had two sensors fall off, one of which caused a false alarm. Now, when they need to be fixed a slightly shady guy in 1990's hammer pants shows up to fix it and the contract is sold. Also, even though the equipment is honeywell, it's the cheapest- the speaker sounds like it's busted every time the alarm goes off or the company talks to me through it- they say "that's how it is supposed to sound". I wish I had gone through ADT like my last house. The only advantage is they actually permit your system with the City, which ADT doesn't- even though it's the alarm company's responsibility in the City of San Diego. Yes- I chose not to respond to their request because they have since sold my contract. Regardless, these issues came up while I was still under their contract. Don't be fooled by their sales pitch. Bottom line- I have 2 false alarms against me because their equipment fell off. Well done! Well done... read more

We were having a lot of problems with our current alarm system and didn't feel we had the peace of mind going out of town with a system that was only partially running. We heard amazing things about all Secure and how they do checks on your system monthly to make sure everything is properly working. Beverly made the transition to a new system smooth and quick. Installers were on time, quick, and clean. We are very pleased with the system we currently have and would recommend all secure to all our friends and family! read more

All Secure reached out to me today and reassured me that all their sales associates will spend extra time going over the 1 year automatic renewal that their monitoring company will do to all future customers. Central Security reached out to me and we ended on good terms. We couldn't come to an agreement on the monthly cost moving forward, but they definitely treated me like a valued customer. I hope they will place people on a month to month agreement after the contracted year/s has lapsed moving forward. read more

Lonnie and Mike (new sales dude) were cool ass dudes. I first talked to Lonnie and explained that I don't buy anything that regards contracts without the opinion of my wife. He understood and as I requested he came back another day. In the mean time, unlike ADT and some other company I forgot the name of, Lonnie did not call or bug me everyday about getting his business. When it was time to show the wife the product, they delivered all the goods and my wife was really impressed. They explained how everything would work, where all the little sensors would go and they gave us the best product in Alarm Security Business! While the ADT dude was going to charge us $250 for installation, Lonnie and Mike offered it for free! After all was said, agreed and signed, Lonnie scheduled the day of installation and on the exact date and time Erick the installer came thru on the dot and hooked up the house in a matter of 20 minutes! Oh and we chose the option to pay our monthly bill automatic and BAM!!! I completely forgot we even had a bill! Luckily my wife reminded me its automatic. So now before I step out of the house, I grab my little keychain clicker and just like my car, I hit "Stay" and my alarm turns ON!!! Freaking amazing! I would definitely recommend All Secure for your house alarm system. And i recommend you talk to Lonnie or Mike and tell them David Hernandez sent you! read more

Well I have good news and, unfortunately, I have bad news. First the good... If I were able to give All Secure a 10 star rating I would. I have been employed by a Fortune 500 company whose number one basis for success was to provide exceptional customer service. Not good, not great...EXCEPTIONAL. All Secure did just that. They surpassed any and all expectations I had when looking for a new security company. I did a general search for security companies in the San Diego area and took to calling the top 3 highest rated. The first company I contacted I eventually found out was not located in San Diego at all but in Virginia! I only realized this after engaging in a ten minute conversation with them of which I CLEARLY stated (at the get go) my need to use a service within the county of which I live. They were misleading and intentionally skirted around that issue until the last minute. A total waste of my time. Company number two WAS San Diego based however had no interest in working with me to see if any of my current equipment could be used, in whole or in part, with their product. They were only interested in selling me an entirely new system which I would then have to uninstall and RE-install all by myself..."Next!" And then came Beverly with All Secure (Angels sing, the clouds part and the sun shines through) LOL ;). Beverly returned my call and scheduled to actually come to my home to see if my current equipment could be integrated with theirs...I didn't even have to ask! From the moment she walked through the door she was the poster child for exemplary customer service. She listened to what my needs were and explained in great detail the process before, during and after installation (No, I did NOT have to do it myself). Not once did I feel I was being pressured. Not once did I feel I was getting a sales pitch. Not once did I feel that MY best interest did not come first. Although Beverly was the only person I had contact with from All Secure, I can only assume she reflects the mindset of the owners and managers for which she works. To sum it up in two words...AWESOME EXPERIENCE :) Now the bad news. Unfortunately due to miscommunication and poor handling of my account by my current monitoring company, I found I am still under contact and will not be able to complete my business with All Secure for a few more months :(. Even upon informing Beverly of this MOST disturbing revelation, she continued to be understanding and sympathetic to my situation and offered her assistance in any way possible. I can't wait to sign on the dotted line....AGAIN! read more

Great service, friendly and responsive!!! I really appreciate the time and effort these guys took and would happily recommend to friends & family. read more

Angelo came to our door to give us information on their Alarm system. We had a competitor alarm in our home already. He was able to give us all the information of our current alarm and was able to identify what short comings it had and how their monitoring system could be better. And the products they use, Honeywell, are top of the line. When we told them we were still under contract, he was willing to buy us out of our contract. That is how secure and confident they are in their product. He came on a Sunday, we had an install appointment for Tuesday. Installer was personable, quick, kept everything clean and took the time to explain every feature on the monitor as well as the desktop page and the mobile app. Ask for Angelo. He was great. read more

Great service!!! Had this company in Chula Vista for 5 years. Give great deals and re establishing service on my new home.

Great experience all around Lonnie, our sales rep, and Eddie, our system installer, were courteous, consummate professionals who explained everything clearly and took care of any question or need we had. I cannot recommend this team highly enough! read more

We have had our system for 2 years and we were having an issue with the contrast on one of our security cameras and we called Jose and he was out here the next day to fix it. It is great to see a company stand by their work. We are very happy we went with All Secure! read more