I sent a request thru Angie's List. Bob was the first one to…read morecall me and send me an email. He gave me the best price and the best customer service experience I have seen. He serviced the furnace and fixed a part that was leaking carbon monoxide thru a tiny hole in the furnace. He did not charge for the part or for labor. He fixed it because he said it was the right thing to do. Wow! Beyond impressed.If you are looking for someone to service your furnace or air conditioning unit, I think this company is amazing.

Our ac went out on the hottest day of the year, I called these guys up and they sent a technician…read moreout. I had an uneasy feeling about these guys right out of the gate, even the initial phone call didn't go well. Then I come to find out the technician called the wrong number to verify the appointment. That Sinking Feeling amped up when the technician told me he's been doing this since December. Long story short, the technician kept telling me that this part went bad, and that part went bad,and with each part my estimate was going up $500. After about four hours the estimate was at $1,500 and he still didn't figure out exactly what was wrong with the unit,and now he was calling for reinforcements. That's when I told him he needed to leave, I have a friend who used to work in the field, he came over and had the air conditioner running within 20 minutes,granted, he did have to go and buy a new motor which he installed and one or two other small parts. My part bill was about $250. It's a shame that they send these guys out with little or no experience to try to diagnose a problem,and then the company feels the need to bilk their customers. Never again!

Our furnace was acting up on a Friday afternoon. I called Apex and they responded within an hour…read more Dave came over and identified the problem. He didn't have the right part but was able to put a "band aid" on the issue so we would have heat that night. He came back the next day, replaced the band aid with the correct sized part, cleaned our furnace, and advised us about other parts that might need replacing in the future so we could be prepared. No sales pitch, just great service! I wish I had known about Apex when we moved in 25 years ago. Highly recommended!

Saw a review for this company on a local moms' Facebook group. Two days later, the weather changed…read moreand the temperature and humidity soared - and naturally, our AC didn't work! This was the Sunday of Memorial Day weekend. We suffered through one day but decided to call Monday to at least leave a message. What a surprise to get a real live person. He was very apologetic that he couldn't come that same day - he WAS working, but fully booked. So we took an appointment for the next day. Wayne arrived earlier than expected, identified the problem as a faulty thermostat. He didn't have the kind we wanted on his truck, but said his partner was at the store buying parts. So, they bought a new thermostat, returned a couple of hours later to install, and we were cool as could be. Wonderful customer service and a very reasonable price. Highly recommend!

Dave at D&D Comfort came to our house within one hour of being called on a cold winter day when we…read morehad no heat. Our heat was made to work but we were told the system was old and would need to be replaced soon. I told him I would consider it when the weather warmed. I did have my old unit replaced by his company and the job is exactly as promised and at price quoted. They were neat, cleaned up after finishing and did the most beautiful installation, far above my expectations. I would highly recommend this company and his employees to anyone needing heating or AC work they are also no high pressure sales and very honest. Huntley Bob

I had a cracked heat exchanger diagnosed in the late fall of this year. Dave put together a quote…read morethe next day and scheduled a furnace replacement two weeks later. Dave, Ben, and Jacob came out the day of installation as promised, and within 5 hours the job was done. Fantastic service!! Great work, very clean and professionally done! I am very satisfied with my new furnace and would highly recommend D&D Comfort to anyone looking for help with their HVAC system. Thanks Guys!! Great job!!

the weather has stalled the repair . however at this point I feel they do not have enough…read moreelectrians to offer a good service for a generator. My neighbor is monitoring my experience if they keep stalling me they will lose two possible accounts. My impression Too many services not enough professionals. The first time an electrician came out he did not have a pressure gage. My generator gave off a message rpm senesor not functioning. I will change my review if RPM ultimately sends an electrician and makes the repair. My neighbor.will also be informed. We both will then use RPM for yearly maintenance service.

The service is great and has kept 2 units working that includes going up on a roof in all weather;…read moreand cleaned filters that are often full of feathers from our 124 birds.

Phillips installed a new furnace for us and we are extremely happy! From beginning to end,…read moreeverything went smoothly. The owner, Pat, came out to give us an inspection and quote for the furnace. I never felt pressured to buy and she explained the whole process in detail. Pat was very professional, yet easy to talk to! Phillips also serviced my sister's furnace and again, the technician explained it all in easy to understand detail! We were referred to Phillips by our neighbors and we will do the same! Highly recommended!!!

We are happy repeat customers of Phillips Heating and Cooling. Been in our house for over 30 years…read moreand have used them twice for furnaces and once for AC. We went with our second American Standard furnace this fall. Never had an issue with the first furnace but at 19 years old... we chose to swap out to a newer unit sooner than later. Phillips Heating and Cooling - Honest. Reliable. CLEAN. Very fairly priced. Show up on time. Pat is great. She listens. Pat knows your local village codes. She gives you options on different HVAC systems, all depending on cost and what your house needs. From quote to permit to installation to final switch on, our new furnace is great. I would highly recommend this locally owned family business. THANKS, PHILLIPS!!!!

Russ & Justin were exceptional. My AC unit cut out over the weekend, they promptly scheduled a time…read moreto come, and fixed the unit within a day. I called a few other local places in the area and Don's had the best rates as well. Would highly recommend to others!

I've used this place faithfully for a number of years. The last time I called for service they came…read morewithin the hour. It was an emergency and I was thankful. After all was said and done I realized that they charged me for Labor and a service call. Almost like a double charge. They fixed my washer and I was happy about that. This review mainly refers to the new service. I'm not sure if the same folks are there. I gave a friend their number and a card (from Don's) for a clean and check special. When my friend called, she was told that's a very old special. From May? She questioned the price. The person at the other end very rudely told her that a clean and check was now $20 higher and included an added service charge of $75. Are you kidding me? Established companies, not working out of their house , aren't adding this to clean and checks. I regret giving this referral. I also am going to look for a new service company. One who is more fairly priced. And knows the value of treating customers well.

Jeff showed up the same day as my call to inspect our furnace. He took the time to educate us on…read morehis findings and provided us with repair or replacement options. Jeff was very transparent with the options and scheduling from the beginning. He returned a few days later with a new unit and replaced our failed furnace. His team did a great job protecting our house to bring out the old and bring in the new unit. They did a great job cleaning up. You wouldn't even know they were there with the exception of the house being warm. Jeff stayed to make sure that the new furnace cycled properly before departing. We will be using AGM Heating and Cooling for all future HVAC needs. Thanks Jeff and the AGM Heating and Cooling Team!!!

i recently began living in a manufactured home in Marengo. They come with their own special needs…read more I was pleased with the crew that came out. The inspection and cleaning was performed professionally.. They were patient and answered my concerns intelligently. We will see them in the Spring for the A/C inspection and cleaning.

We've been customers of Todd's since we moved into our house in 2013 and were faced with replacing…read more2 furnaces and a giant water heater. Todd advised us well on the replacement units and installed both very professionally. Since then, he's been advising us on the annual failures of our 1979 air conditioner, always managing to repair, rather than replace, up until this year when there really was no recovery. Again Todd advised on a cost and energy efficient unit (Bryant) with the work being done in the middle of a torrential downpour. Extremely responsive on both planned and emergency visits (his wife handles scheduling I believe) and an all around nice guy.

liars and scammers. They were sent out (and paid) by a Home warranty company i had a warranty…read morepolicy with. (First American Home Warranty = Scammers, do not ever use it) The HWC denied my claim. The contractor (apparently the OWNER of COOL OPERATOR) represented something to them that they wanted to hear but wasn't true so they cou;d delay the claim. The shady vendor said the opposite to my face when he came to my home. They are clearly in bed together to scam consumers. If COOL OPERATORS will assist in defrauding consumers they most certainly will do it to their own customers.