The front desk woman is very rude and the billing company is horrible. If you do decide to go here…read moremake sure they give you a receipt for all copays and date of services as they will charge you incorrectly and if you are double covered make sure they understand who is your primary insurance and secondly. They screwed that up as well after I informed them which one was primary and secondary.

After moving to Palm Desert from Los Angeles, I was concerned that I would be unable to match the…read morelevel of care that I was receiving. Boy, was I pleasantly surprised. I value the experience and expertise of the physical therapists. The expertise and knowledge of the therapists is above and beyond what I expected. Ruth, Gabe, Andrew, Jessica, Tony, Reanna, Joe, and Danny are beyond compare.

I wanted to share my appreciation for the team at Pass Therapy. The atmosphere is always upbeat,…read moreand the staff is consistently friendly, professional, knowledgeable, and patient. It was a pleasure working with my therapist, Jerry. He was very patient but also knew exactly when to push me a little harder to ensure progress. I am happy to say that Mr. Bill has found a happy home there with Gumbee. Thank you for the excellent care. Cheers, Darren Schlenvogt

After my reverse shoulder replacement--performed by a top Los Angeles surgeon--I continued my…read morerehabilitation in the desert. Only eight months earlier, I'd had a rotator cuff repair by the same doctor, so I knew what excellent physiotherapy looked like. The care I'd received in Los Angeles was professional, individualized, and highly attentive. Unfortunately, my experience in the desert was the complete opposite. From the start, the therapist showed little interest in my case. She never asked about my surgeries or recovery progress and simply placed me in a corner to perform generic wall exercises. She set an egg timer, left for several minutes, and returned only when the time was up. Some of the exercises--like wall crawls--were completely inappropriate for my stage of recovery and could have caused real harm. When I told my Los Angeles physiotherapist what they had me doing, she was stunned. The desert facility operated more like a franchise focused on volume and profit than on real patient care. I should mention that the front desk receptionist was kind and helpful. When I later called to explain I'd been wrongly sent to collections--despite having already paid--she was just as surprised and agreed that it was outrageous. Still, even she never asked how my recovery was going, which says a lot about the lack of genuine follow-up or personal concern throughout my treatment experience. As for the financial side, it was equally frustrating. I have top-tier insurance that fully covers my treatments, plus a secondary policy for co-pays. The staff, however, couldn't be bothered to contact my second insurer. I had to handle reimbursement on my own, and despite proof of payment through canceled checks, I was turned over to collections for a $30 balance I was never even notified about. The entire experience was mishandled from start to finish.

I wish I could give 0 starts. This place is recently under new ownership and it is completely…read morehorrible! If you like being treated horribly and shown no compassion then I would recommend going there for your physical therapy needs. Please do your research when choosing a physical therapist as this will be someone you work with regularly, and Complete Care physical Therapy is not where I felt comfortable!

Got an ache, got a pain? Can't move around like you want to? These people are so kind, patient and…read moreknowledgeable! I had a knee problem and they taught me the right way to move my body and they also taught me great exercises that I will do the rest of my life to stay strong. The staff is super-friendly and fun! Very clean facility, too.

The team at Aegis is amazing! Brett, Susan, Al and Ana show such care, encouragement and attention…read moreto the client. Best PT office I have ever been a client!

This is the best! I'm from out of town recovering from hip replacement. They got me right in!…read moreThe staff is wonderful.

I suffered a relatively rare traumatic knee injury that has required an extensive and wide-ranging…read moretherapy protocol. Thankfully I was referred to the professionals at DPT who created a comprehensive rehabilitation plan that has delivered, and continues to deliver, impressive and progressive results. The team took care of me when I needed it most. Thank you DPT - I'm as indebted as I am impressed with the entire team.

Post surgery Dynamic was instrumental in my rehab. I had personal attention From the same Therapist…read morethroughout my visits. The entire congenial staff was supportive and encouraging Throughout my three months there. Amazingly, I found that two of my friends plus my Dr all enjoyed their professional services

This is the first time I really feel results with physical therapy. I am 84 and have problems…read more(unsteadiness) walking. Oscar Navarro is the best, pushes you harder than the sissy physical therapy given at the local hospitals. My hips feel much better after 6 visits. With my Kaiser senior advantage insurance I pay $10 per visit. Jimmy M., Indio California.

Arroyo Physical Therapy deserves an outstanding review. From day one, the entire team has been…read morewelcoming, patient, and committed to my recovery. They take the time to listen, track my progress, and make adjustments to my treatment plan whenever needed. I also appreciate their professionalism in calling the day before each appointment to confirm. It's clear they value their patients' time, comfort, and well-being. I'm truly grateful for the care I've received and highly recommend Arroyo Physical Therapy to anyone looking for a team that genuinely cares.

Spine and sport Palm desert is the best physical therapy I've been to! I had a major reconstructive…read morehip surgery and did 6 weeks of PT here. I worked with Kevin 2-3 times a week and he was extremely knowledgeable, kind and able to fine tune each exercise / bodywork to my injury. He also worked with me one on one to ensure I was getting the full care and attention I needed during this important part of my recovery. My strength and overall recovery have gone much faster because of the great and care I received there! And bonus points because everyone who works there is so sweet and the facilities are great and super clean! 10/10 recommend. You'll be in great hands!

I have been referred twice by my doctor for separate physical issues and I couldn't be more happier…read morewith the results and with the continued exercises through their application. The staff are all professional and friendly. When I have been given exercises, they show me what to do and they monitor me to ensure I do the exercises and are done properly. Starting with Dr. Katie, Adam and Kevin along with the ladies who worked with me, you have my appreciation. You were all kind and diligent to make sure I was improving while also asking how I was feeling while I was doing the assigned exercise and when I completed it. I couldn't recommend this place more as they helped me improve with my separate physical issues. 5 Stars to them all. Thank you!!

Nice facility. Very clean. Excellent staff and service. staff were very friendly and helpful.read more

They just became Lifekind one can only hope they can get their stuff together. No responses when I…read morecalled and left messages over and over. No response to the insurance company's requests for information after a denial. Finally after THREE MONTHS it all got sorted out. I got my injection early August after my first visit APRIL 1. April Fools day I would avoid this place if I could do it all over again.